Client Delivery Manager
hace 11 horas
Palma
Client Delivery Manager - (Madrid, Fluent French Required) Location: Madrid, Spain Department: Professional Services Group (PSG) Languages: Must be Fluent in French & English required Join Orion Health and shape the future of healthcare technology on a global scale. About the Role The Client Delivery Manager is a pivotal part of Orion Health's Professional Services Group, embedded in the Delivery Hub. You'll take ownership of project delivery and account leadership across international clients, with an initial focus on France. Your mission: drive timely, high-quality outcomes, foster strong client relationships, and lead cross-functional teams to success. This is a strategic role that blends project management, client engagement, and operational leadership-ideal for someone with proven international experience, a consultative mindset, and excellent organizational skills. What You'll Do • Project & Delivery Management Lead project execution from start to finish on time, within scope and budget., • Manage planning, resource allocation, and risk mitigation using Orion Health tools and frameworks., • Ensure delivery documentation is consistently up to date and audit-ready., • Client Relationship & Account Oversight Serve as the main point of contact for delivery-related activities with French clients., • Align project goals with client priorities and ensure satisfaction across all touchpoints., • Proactively identify opportunities for growth and service optimization., • Team Leadership & Coordination Guide multi-disciplinary teams including consultants, analysts, developers, and partners. Foster a collaborative, supportive culture and elevate issues with tact and clarity. Champion best practices across regions and delivery teams., • Technical Awareness (Non-Hands-On) Understand high-level architecture and support technical conversations with stakeholders. Work closely with technical leads to ensure design alignment and implementation consistency. Experience & Skills • 7+ years in project delivery, consulting, or account management., • Proven experience in complex, multi-stakeholder environments., • Fluency in French and English is essential; Spanish is a plus., • Prior work with international clients, ideally in healthcare IT., • Strong understanding of Agile, Waterfall, or hybrid methodologies., • Technically conversant in SaaS and integration-based deployments. Qualifications • Bachelor's degree in Business, Engineering, Healthcare, or related field., • PMP, PRINCE2, or equivalent certification preferred. Behavioural Attributes • Strong leadership, interpersonal, and coaching capabilities., • Excellent multitasking and structured problem-solving abilities., • Proactive, quality-driven mindset with a focus on delivery excellence. Why Join Orion Health? At Orion Health, you'll work on some of the most meaningful challenges in healthcare. Our global team empowers health systems with innovative digital solutions-and we're proud of the difference we make. • Work in a Center of Excellence driving global delivery innovation., • Thrive in a growth-oriented role with strategic influence and visibility., • Stay ahead with ongoing training , compliance certifications, and career development. We use a secure platform with AI tools that help organise applications fairly and efficiently. All hiring decisions are made by humans, and your data is handled per applicable privacy laws. For additional privacy information, see our Privacy Statement. #J-18808-Ljbffr