Tour Guide with Sales Experience

Join Our Team! At Travel Brilliant, we bring Barcelona to life through immersive food and cultural experiences! Our most popular experience is the Paella Cooking Class & Market Tour, where we guide travelers through the vibrant local markets before teaching them how to cook an authentic Spanish paella. We are looking for passionate, energetic individuals to join our team as Paella Instructors & Tapas Chefs! This role involves leading cooking workshops, engaging with international guests, and ensuring they have an unforgettable experience. A high level of English is essential, as our guests come from all over the world. In addition to teaching paella classes, you will also be responsible for preparing a selection of 4-6 traditional Spanish tapas for our Tapas Tours. This requires efficiency in the kitchen, as well as a warm, charismatic presence to interact with guests while preparing and presenting the dishes. We need someone who is both fast and organised in the kitchen and comfortable engaging with people in a fun, dynamic environment. If you love sharing Spanish cuisine and culture, have strong people skills, and thrive in a high-energy setting, we would love to hear from you! ¡Únete a nuestro equipo! En Travel Brilliant, ¡damos vida a Barcelona a través de experiencias gastronómicas y culturales inmersivas! Nuestra experiencia más popular es la Clase de Cocina de Paella y Tour de Mercado, donde guiamos a los viajeros por los vibrantes mercados locales antes de enseñarles a cocinar una auténtica paella española. ¡Buscamos personas apasionadas y enérgicas para unirse a nuestro equipo como Instructores de Paella y Chefs de Tapas! Este puesto implica impartir talleres de cocina, interactuar con clientes internacionales y garantizar que tengan una experiencia inolvidable. Es imprescindible un alto nivel de inglés, ya que nuestros clientes provienen de todo el mundo. Además de impartir clases de paella, también serás responsable de preparar una selección de 4 tapas tradicionales españolas para nuestros Tours de Tapas. Esto requiere eficiencia en la cocina, así como una presencia cálida y carismática para interactuar con los clientes durante la preparación y presentación de los platos. Necesitamos a alguien que sea rápido y organizado en la cocina, y que se sienta cómodo interactuando con la gente en un ambiente divertido y dinámico. Si te encanta compartir la cocina y la cultura española, tienes fuertes habilidades sociales y te desenvuelves en un entorno lleno de energía, ¡nos encantaría saber de ti!

About the job Company Description We’re looking for a Groups & Events Manager to join our team at The Hoxton, Poblenou! The Hoxton Poblenou in the city of Barcelona is our 11th Hoxton. The hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi-functional basement events space and The Apartment (our unique meetings & events concept). More about us... The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces. Reporting to the Director of Sales, you will be responsible for driving groups and events business into The Hoxton, Poblenou in Barcelona. What's in it for you... Become part of a team that’s very passionate about creating great hospitality experiences. A competitive salary and eligibility to participate in our discretionary bonus scheme. Food on us during your shift. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work. Time off to volunteer with one of our partner charities. Hox Hero and Nifty fifty, our rewards for going the extra mile and living our values. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time! The chance to challenge the norm and work in an environment that is both creative and rewarding. Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene. Excellent discounts across The Hoxton and the global Ennismore family. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Job Description What you’ll do… Lead the G&E team reporting directly to the Director of Sales. Be our key contact for groups and events, handling the requests & booking process. Contract and secure business of groups with or without accommodation. Booking process from start to finish: from initial proposals & negotiations, managing contracts and planning, to follow ups and securing repeat business Build great relationships with clients by looking after them with care, and welcoming them into our spaces. Use our booking system OPERA to track all requests and handle the details of bookings, generating contracts, invoices and function sheets, inputting details such as rooming lists, taking deposits and tracking payments and keeping an accurate and up to date database. Build strong relationships with our other teams and external third parties, keeping the guest experience at the heart of everything you do. Pull reports and analysis on revenues and forecasting. What we’re looking for… Individuals. You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. If we got stuck in a lift together, we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other and has fun along the way. Previous experience working within reactive sales in groups or events within hotels, venues or private members clubs. Someone who gets a kick out of converting sales, with a track record of beating targets. Must be fluent in Spanish and English, additional languages will be highly valuable. Previous experience using DELPHI would be an advantage. Additional Information Sus datos serán tratados por The Hoxton, Poblenou (Middlebury Invest, S.L.) para posibilitar su participación en nuestro proceso de selección. Puede solicitar información adicional acerca del referido tratamiento o sobre el ejercicio de sus derechos, entre otros, de acceso, rectificación, supresión, oposición o portabilidad. Department: Event The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.