Customer Service Administrator
1 day ago
Barakaldo
ph3ABOUT GREYSTAR /h3pGreystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world‑class service in the rental residential real estate business. To learn more, visit /ph3JOB DESCRIPTION SUMMARY /h3pLa persona seleccionada será parte del equipo de Recepción y llevará a cabo tareas administrativas y de atención al cliente para nuestros huéspedes buscando alcanzar los objetivos de ocupación y fidelidad. /ph3JOB DESCRIPTION /h3ulliDar soporte a la creación de una experiencia memorable para nuestros residentes excediendo sus expectativas /liliBrindar todos los aspectos del servicio al cliente, incluyendo un servicio completo que anticipe y supere las expectativas de nuestros huéspedes. /liliProveer un servicio proactivo de recepción y de atención al cliente para todos los huéspedes, asegurando que todas las consultas sean atendidas de manera oportuna. /liliResponder llamadas y completar las tareas asociadas o asignarlas a los equipos correspondientes para resolverlas de forma apropiada. /liliColaborar en las visitas programadas a los apartamentos. /liliAsistir con los preparativos del apartahotel, incluyendo los procesos de entrada y salida de los residentes. /liliDar soporte a la gestión de eventos de las actividades de los residentes dentro de la residencia. /liliCompletar regularmente las actividades de Seguridad e Higiene alineadas a las políticas y procedimientos de la compañía. /liliCompletar otras tareas asignadas cuando fuera necesario. /li /ulh3Conocimientos y requisitos /h3ulliFormación en Turismo o similar. /liliCon una clara vocación de servicio al cliente /liliIdiomas: Dominio fluido de Inglés y Castellano. /liliDisponibilidad para trabajar a turnos y fines de semana /li /ulh3Important Notice /h3pGreystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to /ppOur continued success depends on our people. If you are looking for a career that values dedication, collaboration, and integrity, we are looking for you! Greystar is a vertically integrated real estate company offering expertise in property management, investment management, and development construction globally. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies delivering industry‑leading services to investors, clients, and residents. As a Greystar team member, you will hear a lot about our Core Values. They are the values we live and work by, reflecting who we are and the quality of our relationships. /ph3Core Values /h3ulliIntegrity We stay true to the highest ethical standards and principles, and are honest, trustworthy, humble, and respectful in all of our words and actions. /liliEquality We celebrate individual differences, encourage diversity of thought, provide equality of opportunity, and cultivate an environment where all individuals are seen, treated, and valued equally. /liliProfessionalism We proudly present a positive, dignified, and businesslike image at all times through our appearances, behavior, and interactions with others. /liliAccountability We take responsibility and accept ownership for our words, actions, tasks, and results, and respectfully hold others to the same standard. /liliService We make service our top priority by giving our time, knowledge, and experience to serve the needs of our customers, community, and team members. /liliTeamwork We work together to accomplish goals, solve problems, and enrich our work environment. /li /ulh3About Greystar (Reiteration) /h3pGreystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world‑class service in the rental residential real estate business. To learn more, visit /ppGreystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia‑Pacific region. Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world‑class service in the rental residential real estate business. To learn more, visit /p /p #J-18808-Ljbffr