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About the job Are you passionate about hospitality and the art of welcoming? Join the Reservation Department Minor Hotels in Madrid and start your professional career in one of the largest international groups in the hotel sector, with around 530 hotels and resorts worldwide. At Minor Hotels, our employees are one of our most important assets. Your passion, leadership, motivation and daily dedication to delivering excellent service are the reason for our success. ROLE AND RESPONSABILITIES: As a Booking Agent (M/F), you will report to the Supervisor of Central Reservation Office of Minor Hotels in Madrid and will be responsible for ensuring compliance with the reservation service in the different channels, direct or indirect, from the reservation request until its confirmation, provide information about the hotels, products and services offered. He will also be responsible for carrying out up-selling and cross-selling actions, actively contributing to the increase in revenue and decisively exceeding customer expectations, guaranteeing an excellent service. We are recruiting BOOKING AGENT (M/F) to our offices in Madrid WE LOOK FOR CANDIDATES WITH: . Flexibility, Proactivity and liking to work by objectives; . Excellent communication skills; . Schedule Flexibility; . Training in Hospitality, Tourism or similar (preferential factor); . Sales skills (experience in reservation management or in the commercial area will be valued); . Experience in customer service (preferential factor); . Knowledge of German is a must; . Availability to carry out full-time face-to-face functions . Computer knowledge: Microsoft Office, Internet, Database, etc. WE OFFER: - Integration in a dynamic team, focused on a service of excellence - Remuneration compatible with the role - Continuous Training Plan to enhance career development - Access to the e-learning training platform - Possibility of functional, national and/or international mobility - Incentives and Benefits Plan - 40 hours per week Leisure: . Special rates for employees, family and friends in the several services of the Minor, National and International Group. Accommodation . F&B, among others; . Credits awarded based on years of service to convert stays or meals at Minor, National and International Group hotels, resorts and restaurants Health and wellness: . Health insurance This could be your opportunity to start a professional career in one of the largest international groups in the hotel sector. We count on you! Department: Management The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.
Company: TRUE WORLD FOODS SPAIN , a leading seafood distributor Location: Madrid based (near to Mercamadrid) Reports To: Europe head-office in London ,UK. Language : Spanish and English Job Summary: As the Branch Manager, you will be responsible for the overall operational and financial performance of the branch. You will lead and develop a high-performing team, ensuring efficient distribution of high-quality seafood products while maintaining excellent customer relationships and driving business growth within the designated territory. You will oversee all aspects of the branch, including sales, operations, logistics, and customer service, ensuring compliance with company policies and regulatory requirements. Responsibilities: Strategic Leadership and Management: Develop and implement branch-level business plans and strategies aligned with overall company objectives. Set clear performance targets and expectations for all branch personnel. Monitor and analyze branch performance against key metrics (sales, profitability, operational efficiency, customer satisfaction) and take corrective actions as needed. Foster a positive and collaborative work environment that encourages teamwork, accountability, and professional development. Sales and Business Development: Drive sales growth by developing and maintaining strong relationships with existing customers and identifying new business opportunities within the territory. Work closely with the sales team to achieve sales targets and expand market share. Understand market trends, competitor activities, and customer needs to identify opportunities for product and service enhancements. Participate in key customer negotiations and presentations as needed. Operations and Logistics Management: Oversee all aspects of production and logistics operations, including receiving, storage, inventory management, and order fulfillment, ensuring accuracy and efficiency. Manage the branch's transportation and delivery operations to ensure timely and cost-effective delivery of products. Ensure compliance with all food safety regulations, quality control standards, and company policies. Financial Management: Manage the branch budget effectively, controlling costs and maximizing profitability. Monitor and analyze financial reports, identifying areas for improvement. Ensure accurate and timely processing of invoices, payments, and other financial transactions. Participate in the development of annual budgets and forecasts for the branch. Team Leadership and Development: Recruit, train, mentor, and coach branch staff to build a skilled and motivated team. Conduct regular performance reviews and provide constructive feedback. Address employee relations issues in a timely and effective manner. Customer Relationship Management: Ensure the delivery of exceptional customer service and resolve customer issues promptly and effectively. Build and maintain strong, long-term relationships with key customers. Gather customer feedback and identify opportunities to improve service levels. Compliance and Safety: Ensure the branch operates in full compliance with all relevant food safety regulations, health and safety standards, and company policies. Implement and maintain safety protocols to ensure a safe working environment for all employees. Qualifications: Proven experience (typically 5+ years) in a management role within the food distribution or perishable goods industry, with specific experience in seafood preferred. Demonstrated success in achieving sales targets and driving business growth. Strong understanding of supply chain management, logistics, and production operations. Good financial acumen and budgeting experience. Proficiency in relevant software and technology (e.g., inventory management systems, GESCO ERP system or similar system). Knowledge of food safety regulations and quality control standards will be an added advantage. Valid driver's license (if required for local deliveries or travel). This job description provides a comprehensive overview of the Branch Manager role. The compensation package will be between Euro 40,000 - Euro 50,000 depending on experiences and qualifications.
About the job About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike.The Role of MIT F&B: We do ha a UNIQUE opportunity for a recent graduate to join Four Seasons Hotel Madrid in a F&B Manager position! The goal of the Program is to develop the Manager in Training (MIT) to a Supervisor or Assistant Manager position upon completion of the 18- month Program, subject to satisfactory performance. Through the program, you will rotate within the different F&B departments: Stewarding, Banquets, Dani Brasserie, ISA, El Patio and In Room Dining. What to expect from the program? Operational exposure and training Valuable management experiences Project work A buddy and a mentor Structured feedback throughout the program Access to a peer community and networking opportunities What We Look For: Upcoming or recent graduate from a Hospitality Management post-secondary program an asset. Graduates from all disciplines will be considered. Minimum one to two years’ experience within the hospitality or service industry. Ability to demonstrate leadership experience through work, extra curriculars and/or studies. Passion to grow and develop within the industry and Four Seasons brand. Ability to proactively anticipate and prioritize the needs of the guest. Energetic and professional approach to the art of hospitality. Valid Work Permit and fluency in both English and Spanish. What to expect with Four Seasons? In return, our teams get the Four Seasons employee experience. This means global opportunities, the chance to grow, and a home away from home – and what a luxury environment to find yourself in! It’s an amazing story to tell. Exclusive discount and travel programs with Four Seasons. Energizing Employee Culture guided by the Golden Rule, where you are encouraged to be your true self! Comprehensive learning and development programs to help you grow/ flourish. Competitive wages and benefits. Inclusive and diverse employee engagement & recognition events all year-round. Complimentary Dry Cleaning for Employee Uniforms & Employee Meals. Private Health Insurance for permanent employees. Day of the birthday free. Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. About Four Seasons Hotels & Resorts Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts and residences around the world, making us an undisputed “employer of choice.” At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. “The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” – Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts. Department: Secretary / Executive Assistant Language required: Spanish. The company History comes to life with vibrant modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historical buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, a four-level spa and a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to Madrid.
HOSPITALITY MANAGER Job description Company Description We are a dynamic and expanding restaurant group located in the heart of Madrid, proudly owned and operated by a Japanese team. In August, we inaugurated our second location, initially mirroring the concept of our original establishment. However, since then, we've undergone a significant transformation in both our menu and overall concept. As we continue to evolve, we are seeking a dedicated and experienced Hospitality Manager to lead our dining room team. Position: Hospitality Manager Location: Madrid, Spain Type: Full-time Key Responsibilities: Team Leadership & Development: Lead, train, and mentor the dining room staff, ensuring exceptional service standards and fostering a collaborative team environment. Guest Relations: Engage with guests to ensure their dining experience is memorable, addressing any concerns promptly and professionally. Operational Management: Oversee daily dining room operations, including staff scheduling, inventory management, reservations, seating, and handling shift changes. Always ensuring adherence to health and safety regulations. Cultural Integration: Collaborate closely with our Japanese ownership to understand and convey the nuances of Japanese culture and cuisine to both staff and guests. Strategic Planning: Assist in the development and implementation of strategies to enhance guest satisfaction and drive business growth. Qualifications: Experience: Minimum of 5 years in a leadership role within the hospitality industry, preferably in dining room or restaurant management. Language Proficiency: Fluency in both English and Spanish is essential, as our location caters to a diverse, international clientele. Cultural Sensitivity: A genuine interest in Japanese culture and cuisine; prior experience in Japanese dining establishments is a significant advantage. Leadership Skills: Proven ability to lead by example, motivate a team, and maintain high standards of service. Communication: Excellent interpersonal and communication skills, with the ability to engage effectively with both staff and guests. Adaptability: Comfortable working in a fast-paced, evolving environment with a flexible approach to challenges. Additional Information: Relocation Support: We are open to considering candidates from other regions of Spain or Europe and are willing to assist with relocation logistics. Work Environment: Our restaurant is situated in a vibrant tourist district of Madrid, offering a dynamic and diverse working environment. Cultural Exchange: This role offers a unique opportunity to immerse oneself in Japanese culinary traditions while contributing to the growth of a forward-thinking restaurant group. If you are passionate about hospitality, eager to learn, and ready to contribute to a team that values excellence and cultural authenticity, we would love to hear from you. Please submit your resume and a cover letter detailing your experience and interest in this position. We look forward to welcoming a new leader to our team who shares our commitment to exceptional service and cultural appreciation.
En Énergie Fitness, creemos firmemente que las personas son nuestra mayor fortaleza. Nuestro compromiso se centra tanto en los profesionales que forman parte de nuestro equipo como en quienes confían en nosotros para alcanzar sus objetivos de bienestar y salud. ¿Te apasiona el mundo del fitness y la salud? ¿Buscas un lugar donde crecer profesionalmente y ser parte de un proyecto innovador con gran proyección? ¡Entonces queremos conocerte! ¿Qué estamos buscando? Buscamos personas con entusiasmo, resolutivas, energía positiva y ganas de marcar la diferencia. Profesionales apasionados/as del fitness que deseen formar parte de una comunidad vibrante y en constante evolución. Funciones principales - Ser el/la entrenador/a de sala en el área de musculación. · Liderar y dinamizar actividades dirigidas: Entrenamiento Funcional, HIIT, Zumba, GAP, Pilates, Yoga, entre otros. - Ofrecer una atención excepcional al cliente, creando conexiones significativas y fidelizando a los miembros. - Transformar leads en miembros felices. - Alcanzar y superar los objetivos comerciales mensuales establecidos. - Guiar y acompañar a los nuevos socios, mostrando los diferentes servicios y beneficios del club. - Participar en eventos y actividades del club para fomentar una comunidad activa y cohesionada. - Representar con orgullo la marca Énergie Fitness, siendo un embajador/a comprometido/a y generando sinergias en la comunidad. Requisitos / Qué ofrecemos ¿Qué cualidades buscamos en ti? - Formación reglada en fitness y deporte. · - Habilidades de comunicación y un enfoque comercial natural. · - Actitud alegre, proactiva y extrovertida. - Pasión por el deporte y el estilo de vida saludable. - Residencia en la zona o cercanías. - Ilusión y entusiasmo por ser parte de un proyecto nuevo y prometedor. - Dominio del castellano. Qué te ofrecemos? - Horarios ROTATIVO: 40h, 30h, 20h 10h semanales de lunes a domingo. - Salario competitivo, acorde al convenio nacional, más atractivas comisiones. - Contrato indefinido con dos meses de prueba inicial. - Acceso gratuito para entrenar en el club o en cualquier gimnasio de la red Énergie Fitness. - Formaciones internas continuas para tu desarrollo profesional. - 23 días laborables de vacaciones al año, ¡más un día extra para celebrar tu cumpleaños! - Un ambiente laboral dinámico, divertido y con un equipo que trabaja unido. - La oportunidad de ser parte de un proyecto internacional en pleno crecimiento. Si eres una persona comprometida, apasionada y quieres crecer junto a nosotros, ¡no lo pienses más! Envía tu CV y forma parte de la familia Énergie Fitness, donde no solo trabajarás, sino que también disfrutarás de cada día contribuyendo al bienestar de los demás. ¡Te esperamos!