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About Optibus: ___ is a unified software platform revolutionizing public transportation planning, scheduling, and operations in over 7,000 cities worldwide. Using AI, ML, and optimization algorithms, it empowers agencies to design more efficient, equitable, and sustainable transit networks, enhancing passenger access, reducing emissions, and improving driver conditions. With offices globally and a team of 350+ employees, Optibus fosters a collaborative culture centered on innovation, determination, and impact. As the first unicorn in public transportation technology, Optibus is driving the modernization of mass transit to make it the preferred choice for cities and passengers alike. About the position: We are looking for a Customer Success Engineer to join our global Customer Success team! Based in Madrid, this person will play a key role as the central technical partner for our customers. From onboarding new clients, helping reach their initial desired value promptly, to ensuring they achieve continuous, measurable value from the Optibus platform at every stage of their journey. Our CSEs are Optibus subject matter experts who bridge the gap between customer business goals and our technology. They guide our customers towards value realisation, including adoption of the platform, strategic technical enablement, solution design, integrations, running workshops, providing technical coaching, and collaborating cross-functionally across the business to drive long-term customer success. You will work closely with our wider team, including Support, PMO, in addition to Revenue (including Account Managers AMs and Pre-sales Engineers), Product, R&D, and other cross-functional departments. This is a role with a strong client-facing component. You’ll be expected to spend at least three days per week working from a local Optibus office or on-site with customers. Key Responsibilities: Technical Enablement • Initial Implementation: Own the technical project delivery, managing data migration, initial platform configuration, and foundational user training to ensure a timely and effective go-live., • Continuous Enablement: Deliver staged technical enablement and coaching sessions based on the customer's maturity and specific business goals. Value Focused • Value Realization: Plan and lead value-focused technical workshops, such as optimization scenario analysis, to demonstrate measurable value received and drive deeper platform adoption, as the technical partner supporting CSM/SCSE. Configuration & Technical Requirements • Solution Design & Integrations: Work closely with clients and internal teams (Project Managers, R&D, Product, Solutions Architects) to define technical requirements and translate them into platform configurations., • Technical Expertise: Manage technical aspects of integrations with client systems and serve as the subject matter expert on platform capabilities. Relationship Management • Relationship Building: Act as a trusted technical advisor, building strong, lasting relationships with technical users, stakeholders, and internal decision-makers., • Client Mapping: Maintain a deep understanding of the client’s organizational structures and technical landscape to ensure mutual technical goals are accomplished and risks are mitigated. Customer Delivery • Project & Task Management: Working alongside the PMO/CSM, ensure all technical activities adhere to the project scope within budget, and are delivered efficiently and on time, from initial implementation through ongoing technical services. Voice of the Customer • Technical ambassador: Represent the customer internally, collecting and analyzing feedback to inform the Product and R&D roadmap., • Escalation Management: Manage internal technical escalations with R&D, Product, and Support counterparts to ensure swift resolution of complex issues., • Cross-Functional Alignment: Collaborate with the wider Customer Success, Sales, and Product teams to align technical delivery with the overall customer success plan. Key Performance Indicators (KPIs): • Adherence to Project SOWs and task completion estimates, • Time to First Value (TTFV), • CSAT (Customer Satisfaction), • Utilisation, • Time capture Requirements: • Please submit your CV in English for consideration!, • Proven experience and measurable success in client-facing roles within SaaS (ideally vertical), with either B2B and/or B2G experience., • Proven track record of building strong relationships within a client portfolio with their technical and non-technical teams., • Experience managing time-based projects and strong prioritisation skills., • Outstanding verbal and written communication skills in English and Spanish (Portuguese, German, or Italian languages are very desirable!)., • Proven experience of adaptability in fast-paced start up/scale up environments., • (Very) nice to have: experience in transit, public transportation, CAD/AVL, and/or ITS. ___ is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws. It is our responsibility at Optibus to provide an inclusive and accessible interview experience for all. We will provide reasonable accommodations for all candidates in need of individualised support during the hiring process. Interview process: • Initial screening with Talent Acquisition team, • Manager Interview with Global Director of Customer Success Engineering, • Peer Interview with Customer Success Engineering, • Panel Presentation with Global Director of Customer Success Engineering and 3x Customer Success Engineers., • HR call, • References check, • Offer

At ING we are looking for a Transformation & People Strategist Your role and work environment Do you believe that sustainable transformation happens when people and performance evolve together? Are you passionate about making change that truly matters? If so, this role is for you. As a Transformation & People Strategist, you will play a key role in driving sustainable transformation in the Public Entities. You will be part of the Transformation & People Strategists Team, reporting to the Challenger Lead, within ING’s Transformation Office Tribe. It’s a hands-on role inside the Leadership team, acting as partner and driver for strategic topics with high tribe-wide relevance. You will bring your helicopter view to connect dots and elevate conversations. You’ll act as a force multiplier by helping the Tribe Lead and People Leaders to go out-of-silo mode while co-shaping an overarching perspective on people engagement and performance. Positioned at the heart of the tribe, You're not a support function. You are changing catalyst challenging patterns and connecting the dots between performance and fostering people development—ultimately helping the tribe thrive. You will be part of a growing Transformation & People Strategists Team that supports each other, shares learnings, and evolves together as a transformation capability inside ING. You’ll work close to Tribe Leads, People Leaders, HR Business Partners and Talent & Training You turn insights into outcomes. Strategy into execution. Complexity into clarity. Your key responsibilities • Lead the intersection of People & Productivity, spotting and activating the engagement–performance bridge. Develop alignment on what ‘good’ looks like., • Lead the People Agenda, structuring regular leadership conversations on engagement, development, performance and workforce planning., • Drive the Unlock Full Potential strategy, enabling visibility and career paths for high-potential talent across the Tribe., • Manage the Tribe’s training budget, aligning learning investments with strategic priorities., • Be a strategic Transformation & People Strategist, giving direction where needed, sparking courageous conversations and guiding leadership reflection with bold, constructive input., • Take ownership of change initiatives, from design to implementation and impact tracking, especially those that aim to improve people engagement and productivity., • Influence decisions with data, using metrics to reveal pain points and support decisions, working across tech and business domains., • Co-design, implement and monitor tribe-wide learning investments or engagement initiatives in collaboration with people leaders and the Transformation Office., • Accelerate execution: improve delivery focus, risk visibility and leadership alignment across business and tech., • Facilitate a culture of reflection and continuous learning, increasing awareness and driving better decision-making., • Act on data: use Pulse, OHI, performance metrics and team feedback to challenge the status quo and drive better decisions., • Be part of the broader Transformation & People Strategist network, contributing to collective intelligence and evolving our shared impact narrative., • Serve as an interpreter and translator of organizational intentions into daily practices that unlock tribe potential., • Lead or co-lead OKRs and Portfolio Management capability-building moments, contributing to a continuous improvement culture across the tribe., • Partner with Scrum Masters and POs to boost team effectiveness and overcome delivery blockers., • Lead or co-lead CoPs and capability-building initiatives, contributing to a continuous improvement culture across the Tribe. You are a strong fit if you… • Thrive in both functional and cross-functional environments and lead through influence, not hierarchy., • Know how to balance speed with people focus, and delivery with development., • See transformation as a human-centered journey, not just a process., • Are a connector and a change leader with strong stakeholder management and facilitation skills., • See connections where others see isolated projects and join the dots., • Have strong project delivery skills and are comfortable running with complexity., • Communicate with clarity and precision, simplifying complex data and challenging assumptions constructively., • Combine empathy with sharp thinking, bringing energy into conversations and translating insights into concrete actions., • Love working with data and people to unlock patterns and simplify complexity., • Are energizing, structured, a sharp listener—and someone who acts., • Are confident navigating ambiguity, connecting dots and challenging assumptions constructively. What we’re looking for You are a strategic activator and a hands-on integrator. You know how to connect teams, execution and leadership. You also: • Master’s or bachelor’s degree, • Someone who can build trust, co-create, and integrate. You know how to connect teams, people and strategies., • Mindset grounded in growth, ownership and transformation., • Solid understanding of Delivery Framework, OKRs, and Tribe-level operating models., • Experience with topics such as performance, talent, leadership, engagement strategy or business transformation., • Proven ability to influence stakeholders, tech and people leaders alike., • Self-organized and able to simplify in essential elements to accomplish the goals, • Strong project management skills, from facilitating conversations and turning insights into action to implementing and tracking., • Experience in running, coaching or supporting performance execution (data, cadence, visibility)., • A helicopter view: you can see the system and how change happens across levels., • An out-of-the-box thinker with the ability to challenge the status quo and lead in unstructured spaces., • Negotiation and stakeholder management., • Able to simplify complex challenges and bring clarity to decision-making., • Problem solving mindset, with ability to challenge the status quo and identify improvement initiatives, • Fluency in navigating people and organizational dynamics., • A strong communicator with excellent Spanish and English skills., • Are comfortable facilitating leadership conversations and turning insights into action plans., • Know how to structure and communicate execution data clearly, visually, and persuasively., • Strong analytical skills, • Team player Nice to have • Knowledge of Core Banking, Client Services, KYC or Regulatory environments., • Passionate about innovation, transformation and/or coaching What you’ll gain The opportunity to be part of a strategic transformation community shaping ING from within. A front-row seat in the evolution of Core Banking and Client-related domains. A role where you help make results and well-being grow together.Visibility and impact at Tribe and organizational level. Join us if you believe that execution and engagement are not trade-offs, but two forces that fuel real transformation. As a Transformation & People Strategist, you’ll help ING shape the future—through action. What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1600 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you!

NUESTRA OFERTA Unirte a Just Eat significa formar parte de una de las principales empresas de reparto a domicilio del mundo, lo que te da la oportunidad de progresar en tu carrera profesional bajo un contrato laboral. No solo aprenderás nuevas habilidades y disfrutarás de gratificaciones extra; ta

Nos ponemos en marcha, Madrid! Estamos buscando nuevos/as repartidores/as que nos ayuden a repartir alegría a domicilio entre nuestros clientes.Trabajar como Repartidor media jornada for Just Eat te convierte en uno de nuestros héroes sobre ruedas.Tu energía es nuestro motor! Tanto si llevas pizz

Whether local or long-distance, we specialize in placing drivers both nationally and internationally. Valid EU Class CE driver’s license with Code 95. Experience as a truck driver? Great – but not mandatory.

We, the team at hello jobs, are seeking reinforcements on behalf of our partner, an international freight forwarding company! Are you an experienced truck driver (m/f/d) looking for a long-term permanent position in Germany? We have various options for local and long-distance transport, different wo

We, the team at hello jobs, are seeking reinforcements on behalf of our partner, an international freight forwarding company! Are you an experienced truck driver (m/f/d) looking for a long-term permanent position in Germany? We have various options for local and long-distance transport, different wo

Experience as a truck driver? Great – but not mandatory. Whether local or long-distance, we specialize in placing drivers both nationally and internationally. Valid EU Class CE driver’s license with Code 95.