Trabajos global telephone sales en MadridCrear alertas

Overview Inscríbase rápido, consulte la descripción completa desplazándose hacia abajo para conocer todos los requisitos de este puesto. Candidates must be fluent in Catalan, Spanish & English. About The Role We are looking for a Sales Executive based in Madrid to join our growing Industrial Team, covering the shows in Barcelona (Advanced Manufacturing Barcelona & Work Safe). The focus of this role is to get close to the market quickly, source and close new business, develop current accounts and exceed targets across all products. Preferred Skills, Experience, And Attributes • 2-3+ years of experience in sales, • Keen interest in events sector, • Personable with excellent communication skills, both written and interpersonal – you will need to create strategic proposals covering all products as well as hold face-to-face meetings and telephone calls with prospects., • Consultative approach to sales with an interest in creating the right opportunity for the client., • Ambitious and driven individual who takes pride in owning a project and always strives for the best outcome., • KPI driven, viewing KPI’s and targets as opportunities to exceed performance., • Strategic business vision, profile very oriented to objectives., • Adaptability and resilience., • Ability and interest in performing research to identify new business opportunities and keep up to date with the last trends in the target industries., • Team player, • English (B2-C1) and Spanish are mandatory., • Catalan (Bilingual or Native) - this is essential Company Information Easyfairs is a global event company based in Europe and the USA. We organise and host more than 200 events across the world and manage eight venues in Europe. Our passion is to bring business communities and communities of interest together. We strive to “easify” the life of our customers and increase the return on their investment of time and money through all-in formulas, advanced technology and a customer-centric approach. The Easyfairs Group employs over 900 professionals. xcskxlj Our commitment to excellence has been recognised several times, including Belgium’s “Entrepreneur of the Year” (2018) and Deloitte’s “Best Managed Company” (2019-25). The company is ranked 11th among the world’s leading exhibition companies. We are also listed on the Sunday Times Best Places to Work (2025). #J-18808-Ljbffr

Established in 2011, our mission has been clear from day one: empower e-commerce businesses of all sizes with cutting-edge site search and product discovery tools. Our technology directly helps online retailers elevate conversion performance, foster brand loyalty, and accelerate top-line growth. La siguiente información tiene como objetivo proporcionar a los posibles candidatos una mejor comprensión de los requisitos para este puesto. We take pride in fostering an encouraging, vibrant, and people-first workplace culture. Driven by a global team spanning multiple continents, we engage with clients in their own fluent languages. We thrive on continuous skill development, constant innovation, and delivering impactful, intuitive software to thousands of scaling online merchants worldwide. We are currently searching for an ambitious, target-driven Sales Development Representative (SDR) focused on growing our footprint across French-speaking regions. Role Overview & Primary Responsibilities In this role, you will be an essential driver of top-line revenue—identifying high-potential sales opportunities and expanding our sales pipeline in French-speaking markets through proactive, high-volume prospecting efforts. Prospecting & Lead Generation • Execute 60 to 70 cold calls per day to key decision-makers at target e-commerce brands., • Identify, map out, and engage SMB and mid-market accounts throughout French-speaking territories., • Initiate meaningful conversations, identify operational pain points, and illustrate how our search solutions address their specific challenges., • Qualify inbound/outbound prospects and book validated introductory calls for our Account Executives., • Run multi-touch outbound sequences combining phone calls, customized email campaigns, and targeted LinkedIn outreach.Profile & Requirements Core Qualifications • Hands-on experience in high-volume, phone-driven outbound B2B sales and cold calling., • A proven track record of consistently meeting or exceeding daily activity goals and monthly meeting quotas., • High resilience, active listening skills, confident objection handling, and a compelling telephone presence., • Practical familiarity with modern CRM and sales enablement software (e.g., Salesforce, HubSpot, or similar tools).Bonus Points, • Prior exposure to SaaS, e-commerce infrastructure, martech, or search technology., • Experience working inside high-velocity sales environments or fast-growing tech companies.Language Skills, • Fluent French: Essential for building immediate rapport and trust with decision-makers across French-speaking regions., • Fluent English or Spanish: Required for smooth internal communication and cross-team collaboration.Work Model & Onboarding, • Location & Work Setup: 100% On-Site — This position is based fully out of our Madrid office. Please note: We do not offer relocation support or financial assistance; applicants must already reside in Madrid or be prepared to relocate independently., • Office Hours: Monday–Thursday: 09:00 to 18:00 | Friday: 09:00 to 15:00., • Onboarding Program: A comprehensive, 4-week training curriculum during your first month to bring you up to speed on our product, messaging framework, and tech stack.Compensation & Performance Incentives We provide a competitive, performance-driven compensation structure built to reward high achievers generously: • Base Salary: €30,000 gross per year., • Uncapped Monthly OTE Commission: €600 target base paired with escalating performance accelerators:, • 80% target achievement: 1.3x multiplier, • 100% target achievement: 2.0x multiplier (€1,200 commission), • 150% target achievement: 3.0x multiplier (€1,800 commission), • Quarterly Top Performer Bonus: Exceeding an average of 150% quota attainment across a quarter retroactively unlocks the 3.0x multiplier for all three months., • Career Growth: Clear, performance-based career pathways toward becoming a full-cycle Account Executive.What We Offer (Perks & Benefits), • Stability: Permanent contract (Contrato Indefinido) starting from your first day., • Work-Life Balance: Early weekend wrap-up every Friday at 15:00., • Time Off: 22 business days of annual leave, plus fully paid company-wide holidays from December 24 to December 31., • Office Amenities: Contemporary workplace equipped with ping-pong, foosball, retro arcade games, and comfortable breakout areas. xcskxlj, • Perks & Socials: Free office snacks, fresh fruit, monthly team lunches, social events, and flexible employee benefit plans. #J-18808-Ljbffr

About Planet Es esencial asegurarse de que cumple con los requisitos como solicitante para este puesto; por favor, lea atentamente la información a continuación. Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers. Role Overview The primary objective of the Customer Success Team is to build relationships with our SME accounts, leading to improved customer lifespan and increased potential of upsell and cross-sell opportunities. Focusing on portfolio growth, customer retention, churn prevention and customer satisfaction, the Customer Success Manager will be responsible for executing proactive outbound communications as well as receiving and managing incoming customer sales requests. What You Will Do • Contract renewals: coordinate customer contract renewals and negotiate to maximise customer retention., • Upselling of Planet products: actively upsell products and services to assigned customer base, and identify opportunities to cross-sell new Planet products. Work closely with internal teams to ensure customers are live and transacting within agreed timeframes., • Inbound commercial requests: cover inbound customer calls and requests for commercial and non-operations purposes. Engage with customers before, during, and after the request is successfully executed for that customer., • Outbound commercial campaigns: execute targeted commercial campaigns (e.g., win-back offers, cross-sell, upsell, etc.) via telephone calls or email campaigns and track customer engagement., • Customer relationship management: take ownership of customer satisfaction within the assigned base, covering customer escalations or issues as and when required., • Tracking: record and monitor customer requests diligently in CRM tools to ensure prompt response and resolution. Who You Are • Experience in Customer Success or Customer Support role, ideally from a Payments or Fintech background. Relevant courses / training desired but not required., • Commercially oriented, strong analytical skills and goal-oriented mindset., • Strong communication and interpersonal skills., • Fluent in English and a second language (French, Spanish, Portuguese, Italian preferred), verbal and written., • Ability to manage multiple priorities effectively., • Passion for building strong customer relationships and fostering customer loyalty. Equal Opportunity & Accommodations Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need. Reasonable accommodations may be made in order to allow an individual to perform the essential functions of this role successfully. xcskxlj Benefits We embrace a hybrid work model, with three days a week in the office. #J-18808-Ljbffr

Who we are: Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third‑party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. ¡Inscríbase sin demora! Se espera un gran volumen de solicitantes para el puesto que se detalla a continuación, no espere para enviar su CV. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram. Who you are: We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Dutch speaking Technical Support Specialist who will help customers and partners understand and utilize the products and services being offered by Geotab. If you love technology, and are keen to join an industry leader — we would love to hear from you! What you’ll do: As a Technical Support Specialist , your key area of responsibility will be diagnosing technical issues and providing the necessary support to resolve problems for both hardware and software-related issues within Geotab products (e.g. GO devices), the MyGeotab software platform, and outside partner products . You will need to work closely with partners, customers, sales representatives, and internal teams through various communication mediums including phone, chat, and email . To be successful in this role you will be a team-player with a very strong technical aptitude and a solid knowledge of various programming languages and big data applications . In addition, the successful candidate will have strong analytical and interpersonal relationship building skills , with the ability to manage multiple tasks and projects simultaneously while adapting to growing technology and market demands. How you’ll make an impact: • Support partners, customers, sales representatives and internal teams through various communication mediums (i.e., phone, chat and email)., • Provide technical expertise on database set up, user management, rules and reporting, device errors, network communications, portal configuration and navigation, product implementation and troubleshooting the Geotab hardware and software applications., • Coordinate with internal departments on the return/exchange process for Geotab devices and accessories., • Diagnose and resolve technical hardware and software issues involving connectivity, installation and software inquiries., • Manage, develop and deliver product service training directly to resellers and customers., • Provide successful resolution to all customer complaints., • Report escalating and severe concerns/issues to management., • Preserve the confidentiality and security of customer data and information., • Support Geotab global strategic initiatives.What you’ll bring to this role:, • 1 - 3 years of experience in a customer service/support capacity and troubleshooting technical issues., • Post-Secondary Diploma/Degree in Engineering, Computer Science, or a related field., • Working knowledge of various programming languages such as SQL, Python, C#, or JavaScript, and data warehouses like Google Big Query., • Expert level Excel skills (pivot tables and reports) and technical competence in Google Suite for business., • Excellent verbal and written communication skills with comfort speaking with customers via telephone, email, and chat., • Ability to work a flexible schedule in a 24/7/365 operation, including days, evenings, nights, weekends, and holidays. If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply. Why job seekers choose Geotab: • Flex working arrangements, • Home office reimbursement program, • Fantastic state of the art office, • Public transportation reimbursement, • Employer pension contributions, • Generous medical & dental benefits offered to you and family members, • Electric vehicle purchase incentive program, • Subsidized fitness membership, • Co-pay tuition reimbursement *The above are offered to full‑time permanent employees onlyHow we work: At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in‑person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud‑based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work‑life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology! We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish – in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. xcskxlj If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy . Click here to read our Privacy Notice. #J-18808-Ljbffr

Who We Are Desplácese hacia abajo para obtener una visión general completa de lo que requerirá este trabajo. ¿Es usted el candidato adecuado para esta oportunidad? Geotab ® is a global leader in IoT and connected transportation and certified "Great Place to Work™." We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab ® is a global leader in IoT and connected transportation and certified "Great Place to Work™." We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third‑party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. Who You Are We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Dutch speaking Technical Support Specialist who will help customers and partners understand and utilize the products and services being offered by Geotab. If you love technology, and are keen to join an industry leader - we would love to hear from you! What You'll Do As a Technical Support Specialist, your key area of responsibility will be diagnosing technical issues and providing the necessary support to resolve problems for both hardware and software-related issues within Geotab products (e.g. GO devices), the MyGeotab software platform, and outside partner products. You will need to work closely with partners, customers, sales representatives, and internal teams through various communication mediums including phone, chat, and email. To be successful in this role you will be a team-player with a very strong technical aptitude and a solid knowledge of various programming languages and big data applications. In addition, the successful candidate will have strong analytical and interpersonal relationship building skills, with the ability to manage multiple tasks and projects simultaneously while adapting to growing technology and market demands. How You'll Make An Impact • Support partners, customers, sales representatives and internal teams through various communication mediums (i.e., phone, chat and email)., • Provide technical expertise on database set up, user management, rules and reporting, device errors, network communications, portal configuration and navigation, product implementation and troubleshooting the Geotab hardware and software applications., • Coordinate with internal departments on the return/exchange process for Geotab devices and accessories., • Diagnose and resolve technical hardware and software issues involving connectivity, installation and software inquiries., • Manage, develop and deliver product service training directly to resellers and customers., • Provide successful resolution to all customer complaints., • Report escalating and severe concerns/issues to management., • Preserve the confidentiality and security of customer data and information., • Support Geotab global strategic initiatives. What You'll Bring To This Role • 1 - 3 years of experience in a customer service/support capacity and troubleshooting technical issues., • Professional-level proficiency in conducting technical troubleshooting and business communication for the Dutch and German markets, • Post-Secondary Diploma/Degree in Engineering, Computer Science, or a related field., • Working knowledge of various programming languages such as SQL, Python, C#, or JavaScript, and data warehouses like Google Big Query., • Expert level Excel skills (pivot tables and reports) and technical competence in Google Suite for business., • Excellent verbal and written communication skills with comfort speaking with customers via telephone, email, and chat., • Ability to work a flexible schedule in a 24/7/365 operation, including days, evenings, nights, weekends, and holidays. Why Job Seekers Choose Geotab • Flex working arrangements, • Home office reimbursement program, • Fantastic state of the art office, • Public transportation reimbursement, • Employer pension contributions, • Generous medical & dental benefits offered to you and family members, • Electric vehicle purchase incentive program, • Subsidized fitness membership, • Co-pay tuition reimbursement, • The above are offered to full-time permanent employees only How We Work At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology! We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish - in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, "Geotab"), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy. xcskxlj Click here to read our Privacy Notice. #J-18808-Ljbffr

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ¡Inscríbase sin demora! Se espera un gran volumen de solicitantes para el puesto que se detalla a continuación, no espere para enviar su CV. Iberia Inside Sales Specialist Responsabilidades • Dar soporte a los Account Managers y Distribution Managers en tareas específicas de ventas o marketing cuando sea necesario., • Asegurar que toda la documentación (por ejemplo, pedidos de compra, registros de clientes) sea precisa y esté actualizada para permitir respuestas ágiles a consultas y cumplir con los procesos internos., • Proporcionar soporte integral en ventas a los Account Managers y Distribution Managers, incluyendo la gestión de consultas, solicitudes de precios, seguimiento de la cartera de pedidos y estado de los mismos., • Alcanzar o superar los objetivos individuales para contribuir al crecimiento global de ingresos., • Realizar actividades de prospección (incluyendo llamadas en frío) para identificar nuevas oportunidades y definir el enfoque comercial más adecuado en distintos sectores., • Utilizar herramientas digitales, innovación y tecnología para mejorar el rendimiento comercial y obtener mejores resultados de negocio., • Gestionar plataformas de compras: homologación de proveedores, carga y descarga de RFIs/RFQs., • Calificar y gestionar leads de forma eficaz para maximizar la conversión., • Mantener y actualizar regularmente Salesforce con información precisa de clientes, interacciones y necesidades., • Compartir buenas prácticas dentro del equipo de Sales Specialists y del equipo de Inside Sales para fomentar la mejora continua., • Contactar con los clientes para promocionar ofertas de servicios y apoyar el crecimiento de esta línea de negocio., • Colaborar con el equipo de Inside Sales y coordinar el traspaso de ofertas complejas a Account Managers y Distribution Managers., • Gestionar el chat online y asegurar que todos los leads se registren en el CRM y se les haga seguimiento según el proceso estándar., • Comunicación trimestral con distribuidores mediante newsletters., • Revisar y aprobar traducciones para asegurar calidad y coherencia. Perfil del candidato Buscamos un perfil proactivo y orientado al cliente, con capacidad para asumir responsabilidad y conseguir resultados en un entorno dinámico. El puesto requiere buenas habilidades de comunicación, capacidad para establecer relaciones de trabajo eficaces e influir en distintos interlocutores, así como flexibilidad para adaptarse a prioridades cambiantes manteniendo un enfoque en resultados. Requisitos • Titulación universitaria en empresa, ingeniería o área relacionada., • Mínimo 3 años de experiencia en ventas, ventas técnicas o entorno orientado a servicios (valorable conocimiento en aire comprimido o sectores afines)., • Dominio de herramientas Microsoft Office (Excel, Word, PowerPoint, Outlook)., • Buenas habilidades interpersonales y de comunicación, tanto oral como escrita, incluyendo atención telefónica., • Capacidad para entender y comunicar conceptos técnicos a distintos públicos de forma clara., • Nivel de inglés fluido (hablado y escrito, mínimo B2)., • Experiencia con SAP (ERP) y Salesforce (CRM) será valorada. Qué ofrecemos • Contrato indefinido, • Dos días de teletrabajo a la semana tras los primeros seis meses, • Acceso ilimitado a LinkedIn Learning, • Comedor subvencionado, • Seguro de vida, • Seguro médico privado, • Plan de pensiones, • Oportunidades de desarrollo y crecimiento dentro de una compañía global, • Tras un año en la compañía, recibirás el equivalente al 10 % de tu salario bruto en acciones de la empresa Iberia Inside Sales Specialist Responsibilities • Support Account and Distribution Managers on specific sales or marketing as required., • Ensure that all documentation (e.g., purchase orders, customer records) is accurate and up to date to enable timely responses to inquiries and compliance with internal processes., • Provide comprehensive sales support to Account and Distributor Managers, including handling sales inquiries, managing pricing requests, order book management and order status updates., • Achieve or exceed individual targets to support overall revenue growth., • Conduct prospecting activities (including cold calling) to identify new opportunities and define the most effective sales approach across diverse industries., • Leverage digital tools, innovations, and technology to enhance sales performance and drive business results., • Procurement platforms: supplier homologations, upload and download RFIs/RFQs., • Qualify and manage leads effectively to maximize conversion rates., • Maintain and regularly update Salesforce with accurate customer information, interaction, and needs., • Share best practices within the Sales Specialist team and Inside Sales team to foster continuous improvement., • Connect with customers on service package offerings to drive services growth., • Collaborate with Inside Sales team; coordinate hand-off complex quotes to Account and Distribution Managers., • Manage online chat & ensure all leads are entered into CRM and followed up using standard work process., • Quarterly communication to distributors via newsletters., • Review and approve translations to ensure quality and consistency. Candidate Profile We are looking for a proactive, customer-focused profile, able to take ownership and drive results in a fast-paced environment. The role requires strong communication skills, the ability to build effective working relationships and influence stakeholders, as well as the flexibility to adapt to changing priorities while maintaining a results-driven mindset Skills/Qualifications • Bachelor’s degree in business, engineering, or a related field., • Minimum of 3 years of experience in a sales/ technical sales and/or service-oriented environment (knowledge of compressed air or related sectors)., • Proficiency in Microsoft Office applications (Excel, Word, PowerPoint, Outlook)., • Strong interpersonal, verbal, and written communication skills, including effective telephone communication., • Ability to understand and communicate technical concepts clearly to different audiences., • Fluency in English (written and spoken - level B2), • Experience with SAP ERP and Salesforce CRM systems are preferred. What We Offer • Permanent contract, • Two days home office per week after the first six months., • Unlimited access to LinkedIn Learning, • Subsidized canteen, • Life insurance, • Private health insurance, • Pension Plan, • Opportunities for development and growth within a global company, • After one year in the company, you receive 10% of your gross salary in company shares Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. xcskxlj Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit J-18808-Ljbffr

Customer Success Manager ¿Está pensando en solicitar este empleo? No se demore, desplácese hacia abajo y envíe su solicitud lo antes posible para no perder la oportunidad. • Italian SpeakerApplyremote type: Onsitelocations: Madrid Office, • Spaintime type: Full timeposted on: Posted 3 Days Agojob requisition id: JR11646 **About Planet **Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers.We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day.Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time.Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets. **Role Overview **The primary objective of the Customer Success Team is to build relationships with our SME accounts, leading to improved customer lifespan and increased potential of upsell and cross-sell opportunities. Focusing on portfolio growth, customer retention, churn prevention and customer satisfaction, the Customer Success Manager will be responsible for executing pro-active outbound communications as well as receiving and managing incoming customer sales requests. **What you will do: * Contract renewals: Coordinate customer contract renewals and negotiation to maximise customer retention. • Upselling of Planet products: Actively upsell products and services to assigned customer base, and identify opportunities to cross-sell new Planet products. Work closely with internal teams to ensure customers are live and transacting within agreed timeframes. • Inbound commercial requests: Cover inbound customer calls and requests for commercial and non-operations purposes. Engage with customers before, during, and after the request is successfully executed for that customer. • Outbound Commercial campaigns: Execute targeted commercial campaigns (e.g., win-back offers, cross-sell, upsell, etc.) via telephone calls or email campaigns and track customer engagement., • Customer relationship management: Take ownership of customer satisfaction within assigned base, covering customer escalations or issues as and when required, • Tracking: Record and monitor customer requests diligently in CRM tools to ensure prompt response and resolution. **Who you are: * Experience in Customer Success or Customer Support role, ideally from a Payments or Fintech background. Relevant courses / training desired but not required. Relevant courses / training desired but not required. • Commercially oriented, strong analytical skills and goal-oriented mindset., • Strong communication and interpersonal skills,, • Fluent in English and a second language (French, Spanish, Portuguese, Italian preferred), verbal and written., • Ability to manage multiple priorities effectively., • Passion for building strong customer relationships and fostering customer loyalty. **Why Planet: **Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now.At Planet, we embrace a hybrid work model, with three days a week in the office. xcskxlj Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully. #J-18808-Ljbffr

Enterprise Sales Development Representative with French and EnglishJob Description The Enterprise Sales Development Representative is responsible for creating qualified pipeline within companies that match the company Ideal Customer Profile. Asegúrese de presentar su candidatura con toda la información solicitada, tal como se expone en la descripción del puesto a continuación. The role develops engagement across complex accounts, identifies relevant business initiatives, connects with senior and operational stakeholders and creates opportunities that Sales accepts and progresses. Main responsibilities: Research and prioritise target accounts. Identify relevant stakeholders. Execute telephone, email, LinkedIn and campaign outreach. Communicate relevant business value. Support Account Executives with account penetration. Collaborate with Sales and Marketing. Participate in coaching and professional development. Qualifications Min. 2 years of experience in Enterprise Sales Development Fluent in French & English Experience communicating with business stakeholders. Experience using customer relationship management and prospecting systems. Ability to work against measurable commercial targets. Self-disciplined, organised and ambitious. Able to consistently hit daily and monthly objectives. Additional Information Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle. Endless Learning: Access global opportunities for growth through our 24/7 online learning platform. Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program. Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme. Caring for Wellbeing: Access our complimentary employee assistance program for mental health support. Smart Work at Quadient At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together. Be yourself at Quadient Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice. xcskxlj Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law. #J-18808-Ljbffr

In this role, you will plan, direct, and supervise the airport operation, overseeing team and service provider performance. Ensure financial, customer service, quality, safety, and security objectives are delivered in accordance with all applicable safety, security, regulatory and company requirements and standards. Supervise all elements of operations while on duty. Accountabilities • Ensuring adherence to local authority requirements, including but not limited to arrival and departure documentation and reporting., • Make day-to-day operational decisions to manage and mitigate operational safety and security-related risks on a shift basis at station level, through effective evaluation and decision-making based on conditions, hazards, and threats., • Identification and reporting of safety and security-related occurrences and hazards in accordance with company procedures and local regulations., • Oversee all passenger and aircraft handling operations on a shift basis, ensuring adherence to all arrival/departure checklists, brand requirements, company policy/procedures and regulatory requirements., • Responsible for the effective management of safety and security outcomes on a shift basis through hazard identification, safety and compliance monitoring and reporting., • Ensure all flight editing and special guest requirements are met, including but not limited to assessment, planning and coordination of VIP/MAAS, PRM and special category guests., • Effectively liaise with Guest Control, Network Control and SOC to manage operational disruption recovery and reduce impact to guest service and operational integrity., • Deliver, maintain, and rehearse station emergency response plan, disruption planning, diversion/delay handling and business continuity plans., • Responsible for on time performance on a shift basis including coordination, mitigation, accurate reporting, and follow-up of delays., • Airport ancillary sales promotion, coordination, process compliance monitoring and adherence to associated targets., • Responsible for promotion, delivery, monitoring and reporting on customer service-related standards, including performance against associated KPls.Qualifications Education & Experience • Degree level education desirable (A-level or baccalaureate equivalent) or relevant industry experience, with a demonstrable knowledge of frontline service delivery and communication skills., • Previous exposure to highly pressured and multicultural environment in a supervisory role within a shift environment required., • Minimum 5-7 years' experience within service, hospitality, airline, or retail industry, with a relevant knowledge of aviation, travel industry and/or airport policies., • Role requires mature personality with outstanding communication skills, supervisory skills, and passion to deliver service., • Role must balance guest-centric focus and corporate interest while maintaining highest safety and security standards and coordinating teams and service providers on shift.Additional Information Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight. Recruitment Fraud Alert A continuación, encontrará un desglose completo de todo lo que se requiere de los posibles candidatos, así como la forma de presentar su candidatura. ¡Mucha suerte! Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. xcskxlj If you are asked for money, please treat it as fraudulent. By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply #J-18808-Ljbffr