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At ING we are looking for a Data Analyst Your role and work environment: We are looking for a talented and enthusiastic Data Analyst to join our Strategy Team of Human Connection tribe. The responsibility of this team is to support strategy development and decision-making within the tribe by providing relevant data and advice, as well as monitoring the budget, and our way of working is Agile Your key responsibilities: As a Data Analyst you will be: • Managing and controlling the annual budget for the contact center, ensuring alignment with financial targets and operational needs., • Analyzing customer behavior and interaction patterns to identify opportunities for service improvement and cost optimization., • Understanding cross-channel customer journeys to support the design of an integrated service model., • Collaborating with cross-functional teams to develop and refine a service delivery model that balances customer satisfaction with financial performance. What are we looking for? Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! • Bachelor’s Degree in mathematics, Engenieering, Statistics, Computer Science or similar., • At least 3-4 years of experience in a comparable role., • Full proficiency in Excel and SQL. Knowledge of SAS will be considered an asset., • Strong financial background with proven experience in budget management, forecasting and cost analysis., • Provide financial insights on workforce strategies to optimize cost and resource allocation., • Expertise in reporting and performance tracking across operational and financial KPIs., • Ability to generate actionable customer insights through data analysis and visualization., • Advance English is required to work with international team. What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Runners club with your own trainer. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+) & Leonas. Get to know Us We are a team of more than 1600 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you!

At ING we are looking for an Affluents Segment Operations Business Lead Your role and work environment: ING Bank is planning to enter the Affluent segment in Spain, a large market serving more than €600b in household wealth and showing a growth rate of 4% annually. ING Spain is in the process of launching a comprehensive new proposition tailored to affluent, digitally savvy customers. As we build this innovative solution, we are assembling a multidisciplinary team to bring ideas into execution and, therefore, we are looking for a talented and enthusiastic COO Business Lead to lead Affluent Segment, joining our COO Leadership Team as part of the COO Products Tribe. How can we stay one step ahead in making ING even more relevant for our customers? By delivering superior customer value and driving new standards of excellence, we aim to enhance our customers' experiences. We are the team responsible for revamping our business products processes to ensure they are the most loved, impactful, and valued. The responsibility of this position focuses on addressing three main challenges: 1) designing and continuously improving the operating model for this segment by launching a new value proposition for affluent customers, creating something truly distinctive; 2) providing them with the products and services necessary to attract and retain them; and 3) reshaping their current digital and assisted experience to eliminate any friction in their daily activities. Your key responsibilities: Reporting to the COO Products Tribe Lead, as Operations Business Lead you will be responsible for: Launching a new value proposition for Affluent customers, focusing on the new operative model, new services and even new tools and services, but also reshaping current processes to provide the best customer experience to our customers on a daily basis. Provide, in alignment with the Affluent Segment Core Team, an operating model, establishing and developing new customer journeys that will allow the business to grow in this regard. These journeys should be reliable, efficient and scalable, focused on providing superior customer experience. You will play a key role in the implementation of the Affluents program during & after the launch phase. • Generate a backlog of initiatives to eliminate any friction with the client, in addition to delivering in a timely manner the necessary requirements for implementation., • Coordinate the effort required in other tribes (COO & Retail) as well as COO office and transformation office to ensure that the current processes are adequate to Affluent's customers' needs. You’ll lead the GO-LIVE AND FUTURE DAY TO DAY managing a team of 5-10 members. As summary, the Wealth Management Operations Manager coordinates and optimizes processes, systems and resources for the efficient execution of clients' investment and asset management strategies. Their duties include designing operational processes, supervising the execution of operations, managing risk, controlling costs, coordinating teams and integrating technology, thereby ensuring maximum productivity and the fulfilment of the financial objectives of the firm and its clients. What are we looking for? Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! • • Proven ability to fulfil the role of operational manager within investment teams and the private banking sector, with at least 5–10 years' experience., • Process expertise and coo knowledge, with experience in defining and designing operational models and customer journeys. Experience as processes expert & E2E view is a plus., • Smart thinking: being able to connect the dots among all the teams and initiatives, being fast at understanding and creative at solution finding., • Project management: leading to change and making things happen., • Having a vision and a view on how to innovate our customers and bring back ING as a differentiator., • Customer centric mentality: always putting the client at the center to deliver a differential experience., • Data driven, we expect that you bring discussions, scenarios and proposals based on data., • Fantastic stakeholder management to listen, understand and align different proposals., • Expertise in team management (>3 year) delivering high engagement and high productivity teams., • Great at communicating a vision and ambition to other stakeholders. What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Flexible schedule and 100% flexible e-working. Work or e-work? We have a totally flexible model: keeping both our customers and your colleagues in mind, you can choose the one that best suits you all. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, urban orchard, The Good Service (to help you with your errands) and much more! Life insurance. We hope you don't need to use it! Health insurance. For you and all your family (spouse/partner and children). Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through which you can access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loan or mortgage terms after 6 months working at the bank. And you can benefit from our pension plan after 2 years with us. More health, more sports. Runners club with your own trainer. Clinics with professional, world-class athletes. Physiotherapy service on site. Gympass service. Get to know Us We are a team of more than 1000 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the products, services and tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work with international and diverse teams every day across 44 countries. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you!

At ING we are looking for VP of Portfolio Management Your role and work environment: We are looking for a talented and enthusiastic VP of Portfolio Management to join our Lending Team of Wholesale Banking. As a key member of the Portfolio Management team, your responsibility is to actively manage the lending portfolio of Spain & Portugal and optimize returns through strong analytics and capital velocity. You will join a multi-sector and multi-product team (Real Estate Finance, Energy, Infra, Telecommunications, Acquisition Finance), although the role will be mainly focused on project finance transactions in the Energy & Infrastructure sectors. You will collaborate with a wide range of teams -Transaction Management, Capital Markets & Advisory, Risk, Global Credit Restructuring, Legal and more- whilst aligning with back office / support teams. At the same time, the Portfolio Management team plays a key role in further optimizing our processes for regulatory readiness, operational effectiveness and portfolio optimization. Your key responsibilities: • The Portfolio Management team will be the ‘center of excellence’ for the in-life management of ING’s WB lending exposure. It covers all activities post the initial funding to the final repayment of a lending transaction. As a front office department, it will closely collaborate with Origination & Structuring colleagues and product specialists to ensure a seamless client experience. The Portfolio Management function will be organised along product and sector considerations. Each portfolio manager will cover a set of portfolio clients and act as the first point of contact for the ongoing credit monitoring, analytics, internal risk and other reporting. Portfolio Management supports the identification of cross-buy opportunities and is also closely involved in the delivery of ING’s capital velocity targets. The team will be supported by Global Lending Support in Dublin and the ING hub in the Philippines. It will be a key driver of improving processes, standardisation, and digitalisation across Lending., • The specific responsibilities of a VP include actively managing all facets of the individual files booked in your dedicated portfolio, including but not limited to:, • Quarterly and annual credit reviews;, • Process amendment and waiver requests, coordination of the credit approval process (write or review credit modifications, perform financial analysis, cash flow- based modelling and sensitivity analysis, perform sustainable transaction assessment, submit to risk and address Q&A), follow-up on the required legal amendments to the documentation until execution;, • Review annual risk rating updates prepared by an administrative support team, anticipate potential risk migration;, • Diligent and proactive credit monitoring through the review of all financial covenants and operating performance (e.g. financial models, proforma adjustments, key drivers, etc.) and track compliance of covenants prepared by an administrative support team;, • Assessment of the deal on product related topics (including initial Leveraged Transaction assessment);, • Identification and resolution of Early Warning Signals, Unlikely to Pay assessment, Forbearance assessment, Default for a deterioration in credit quality., • In addition, a VP will monitor and identify market developments and proactively manage their potential impact on your portfolio by, • Preparing and maintaining reports as requested by regulators or internal stakeholders;, • Preparing quarterly Credit Risk Management (“CRM”) portfolio reviews;, • Maintaining various department and industry databases/ trackers;, • Maintaining internal portfolio tracking metrics;, • Responding to ad hoc internal requests on portfolio composition and exposure;, • Coordinating and working with offshore portfolio support teams;, • Managing lending limits and Capital Velocity programs., • A VP will take active part in the various Virtual Client Teams by, • Interfacing with relationship managers and sector specialists to ensure an active dialogue on credit trends, challenges and opportunities for individual clients;, • Contributing to idea generation for value added cross-buy or client opportunities., • A VP is expected to build a culture of operational excellence by, • Staying up to date on organizational operating policies and procedures (i.e. Risk, Legal, etc.) to ensure appropriate protocols are implemented and followed, and facilitating accordingly;, • Contributing to the implementation of strategic initiatives, including enhancements to the credit monitoring process to improve business efficiency;, • Identifying productivity trends across the Front Office organization and using insights from reporting to create and drive efficient processes and improve productivity;, • Supporting the implementation of transformation projects;, • Coaching more junior colleagues in their personal and professional development;, • Contributing to improve data quality monitoring and reporting. What are we looking for? Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply! Qualifications / Education: • Collaborative and inclusive team player; embracing diversity and cross-cultural awareness and able to work effectively across functions;, • Strong financial and credit analysis capabilities; eye for detail, • Excellent presentation and communication skills;, • Collaborative and able to work effectively across functions and regions;, • Ability to thrive in a fast-paced environment with multiple competing priorities;, • Committed and dedicated individual who wants to continuously improve;, • Self-motivated and willing to work in a deal oriented and deadline driven environment;, • Knowledge of Legal Documentation;, • Strong work ethic, positive attitude, and professional demeanor;, • Fluent in English, both verbally and written. Fluent in Spanish is also a plus. What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1700 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you!

At ING we are looking for a Branch Manager - Madrid Your role and work environment: We are looking for enthusiastic and talented professional to join our F2F team within the Human Connection tribe as Branch Manager for one of our branches in Madrid. Your mission as a Branch Manager is to ensure the optimal operation of the branch in line with the bank and F2F strategy, turning the branch into a key point of contact in our relationship with clients. Your key responsibilities: As a Branch Manager, you will be responsible for the team’s performance, ensuring the optimal functioning of the office according to the bank’s strategy: • Ensuring and supervising the achievement of the branch commercial objectives: KPIs, planning commercial actions and callbacks, and promoting valuable traffic to the branch., • You will also be responsible for meeting Customer Experience goals and all regulatory requirements to help ensure the bank remains secure, setting and implementing action plans to achieve these goals in accordance with channel parameters., • Manage and evaluate the development and performance of branch staff, aiming to maintain high standards of engagement and individual contribution across the team., • Organize the optimal allocation of office resources (staff, equipment, etc.) to ensure proper customer service., • Keep managers and other departments informed about relevant branch activities, acting as the voice of both, clients and teams within the bank. Likewise, inform the team about the bank’s and channel’s overall strategy to ensure a two-way flow of relevant information., • Supervise the general condition of the branch (facilities, work equipment, etc.), compliance with procedures and applicable regulations, to ensure smooth operations and project a flawless image to customers. Additionally, we are looking for creative individuals who propose initiatives and ideas to improve not only their branch but also the channel. Are you in? What are we looking for? • Bachelor’s degree in Business Administration, Economics, Law, or related fields, • Official certification in MIFID, LCI, and INSURANCE (legal requirement), • Minimum of 2 years of customer service experience in the banking sector and 6 months providing financial advisory services (legal requirement), • Experience in team management is a plus, • Skills in people management, sales techniques, banking operations, and financial products What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us! More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG. International Remote work program. Get to know Us We are a team of more than 1700 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go. A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies. And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries. We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society. And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey. Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you!

EUTALENTS is a leading recruitment agency specializing in connecting European talent with Nordic companies, bridging the gap and fostering collaboration across borders.Do you have experience as a hairdresser and are you .Scandinavia with a good salary.If you speak English, then this opportunity is