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The Junior Guest Relations Officer owns each guest interaction, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Junior Guest Relations Officer is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest's needs and expectations. The Junior Guest Relations Officer must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Junior Guest Relations Officer is held fully accountable for the quality of their guests' personalized experience. This individual will take full ownership and accountability of their guest interaction, the guest sentiment following the interaction and the orderliness, emergency preparedness and efficacy of stateroom services. Cualquier información adicional que necesite para este trabajo se encuentra en el texto a continuación. Asegúrese de leerla detenidamente y luego envíe su solicitud. Qualifications: • SHIPBOARD Employment type, • 1-2 yrs experience as Front Desk/Receptionist in a 4 or 5 * hotel., • Ability to speak English clearly, distinctly and cordially with guests., • Ability to speak additional languages preferably Spanish, Portuguese, Italian, French or German, • Guest Services shipboard experience is an advantage Essential duties and responsibilities: • Maintains a constant presence of professionalism and emergency preparedness within stateroom services, supporting the operation in resolving elevator and ADA alarms, being the brand voice of the ship and Guest Relations for external calls and providing impeccable quality of personalized service to internal and external guests and crew alike, • Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening, • Championing strong administrative skills, taking periodic metrics of data such as guest xohynlm counts, call volume, call content and guest and crew call behavioral analysis, • Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools, • As an Officer, leads by example by maintaining a firm, calm composure in all situations, treats all guest and crew with equal humility and respect, champions cleanliness and orderliness when walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following service philosophy and takes full ownership of all guest and crew occurrences that require direction and leadership.

Position Summary: Revise detenidamente toda la documentación de la solicitud antes de hacer clic en el botón de solicitar al final de esta descripción. Supervise daily operation of the laundry. Essential Duties and Responsibilities • Assistant Laundry Masters are a vital part of the management of the shipboard laundry facilities. He/she must possess an adequate degree of technical proficiency; the ability to lead, manage and direct the crew members working in the laundry, assess methods and procedures, knowledge of equipment and supplies, and exercise good judgment on any corrective program., • The Assistant Laundry Master is accountable to the Laundry Master and ultimately the Executive Housekeeper for the day-to-day supervision of the shipboard laundry facility, • The Assistant Laundry Master must have the ability to problem solve any operational issues or guest related situations., • He/she must ensure the needs of the operation are met from a laundry perspective, including but not limited to bed linens ad towels for housekeeping, tablecloths and napkins for Food & Beverage and uniform washing, ironing, and dry cleaning for all crew, staff and officers., • Liaise with Laundry Master, Executive Housekeeper and Facilities Manager to proactively maintain equipment as part of a preventative maintenance program, while ensuring any necessary repairs are completed in a timely manner., • Coordinates with all divisions to ensure proper sorting of the linen before it gets to the laundry. Linen must be free of garbage and sorted by color., • Assist Laundry Master in checking finished product at the end of each cycle to ensure that the desired result is achieved., • Inspect dryers on a daily basis to ensure that they are free of lint and that they are operating within the correct temperature range., • Coordinates with the Laundry Master to ensure daily inspections take place to ensure that all equipment are operating at optimum capacity and that water is at maximum temperature., • When assigned by the Laundry Master, submit a copy of daily inspection report sheet to Executive Housekeeper and First Engineer., • Coordinate cleaning of Non Logo uniform between Linen keeper and crewmember (there will be no charge if the item to be cleaned is verified by the Laundry Manager as a bone fide uniform item)., • All problem resolutions in the laundry must be directed to the Laundry Master and then escalated to the Executive Housekeeper as needed.Fully owns any guest concern in line with onboard problem resolution guidelines to ensure maximum guest satisfaction., • Oversees the setting of formulas and cycles for types of linen and types of soil., • Make sure all workers keep areas and equipment clean, sanitized and organized. xqysrnh Hiring Requirements: • A minimum of two years of as Assistant Laundry Master on a 4 or 5-star hotel, cruise, or upscale industry.

Qualifications: Dé el siguiente paso en su carrera profesional ahora: desplácese hacia abajo para leer la descripción completa del puesto y envíe su solicitud. • SHIPBOARD Employment, • Preferably 2-3 years Shipboard experience in a similar position and in an International 5 star and luxurious establishment., • Excellent fluent English (verbal and written). This includes the ability to give and receive instructions in verbal and written forms and to effectively and efficiently engage with guests and crew members. Conversational in an additional language (German, French, Spanish, Mandarin)., • Good working knowledge of Microsoft applications, Fidelio and hotel operating systems., • Proactive approach to problem solving., • Sensitivity to cultural differences and the ability to work in a wide variety of cultural contexts., • Strong interpersonal skills and ability to lead, motivate and develop a culturally diverse work force. Duties and Responsibilities: • Provides guests with the highest quality guest services, demonstrating genuine concern for guests wellbeing at all times--Personalized Customer Services., • Ensures that all guest requests, enquiries and complaints are responded to immediately and are followed up on efficiently and to the guests satisfaction., • Maintains a high level of communication and feedback with the Hotel Director as well as other departments around the ship., • Coordinates, organizes and supervises the front office operation., • Displays a full and comprehensive knowledge of the ships facilities, ports of call and services. xqysrnh, • Organizes and leads training sessions for all reception team members to continuously develop their knowledge, techniques, skills, guest focus and sense of service.

The Assistant Front Desk Manager supervises a front desk team that excels in delivering industry leading service to our guests. Responsible for motivating, coaching, training, evaluating and tracking development on an individual and team level. Plays a key role in leading a team of empowered individuals who will strive to deliver focused and extraordinary customer service in accordance with Guest Services Vision and Mission Statement. Takes ownership and accountability to proactively address guest feedback and provide effective guest resolution. Maintain a detailed knowledge of all key performance indicators, guest ratings and comments to establish a culture throughout the Guest Services team for complete ownership of the guest experience. Ensure that the Guest Services team is empowered to achieve these goals and establish a reputation for prompt and industry leading service. The Assistant Front Desk Manager will coach and mentor the Guest Services team, emphasizing empowerment and focusing on a desire to find permanent solutions to guest feedback. Primarily focused on being visible at the desk to provide all services of the Guest Services desk including but not limited to lost luggage, cash services, safety deposit box service, lost and found, printing, issuing guest Sea Pass cards, and broadcasting ship announcements. Leads by example in displaying exceptional customer service by being readily available to always assist the Guest Services Team. Si está considerando enviar una solicitud, asegúrese de pulsar el botón de solicitar de abajo después de leer la descripción completa. Qualifications: • Minimum one year front of house supervisory experience in a hotel, cruise line or hospitality industry related field preferred. ·, • Ability to effectively deal with internal and external guests, some of whom will require high levels of discretion, patience, tact and diplomacy. ·, • Knowledge of principles and processes for providing exemplary customer and personal service including needs assessment, problem resolution and achievement of quality service standards., • Ability to communicate diplomatically with managers, shipboard and shore-side employees to resolve problems and negotiate amicable resolution to challenging issues. ·, • Flexibility to manage, focus, direct and encourage a positive, dynamic, diverse guest services operation by navigating through a changing work environment., • Should be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible. ·, • Ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the Guest Services division operation. ·, • Should harbor a flexible outlook towards placement throughout the fleet, considering changing fleet-wide operational business needs. ·, • Working knowledge of computers, internet access, and the ability to navigate within a variety of software packages such as Microsoft Office. ·, • Demonstrates a working knowledge to operate all office equipment. ·, • Completion of high school, basic or vocational education equivalency preferred. ·, • Working knowledge of US cash handling procedures and foreign exchange required. Essential Duties and Responsibilities : • Assists the Front Desk Manager in overseeing and planning a balanced front desk schedule per voyage, taking into consideration proper coverage during the peak times and slow port afternoons., • Ensures proper manning of the front desk during all meetings. Facilitates exceptional front desk service by effectively utilizing experienced team members and new hires in the schedule while considering appropriate language coverage., • Develops new ways to enhance and enrich the Guest interaction and service, either one on one or over the telephone with Guest Services. Maximizes solutions and minimizes concerns to root causes of Guest issues., • Enhances department and company reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments., • Assigns duties and responsibilities to team members. xqysrnh Observes and evaluates team members to ensure high quality standards are met. Utilizes all performance management tools (opportunity logs, action plans, appraisals, progressive discipline) effectively to drive accountability and enhances career development opportunities.

POSITION SUMMARY: A continuación, encontrará un desglose completo de todo lo que se requiere de los posibles candidatos, así como la forma de presentar su candidatura. ¡Mucha suerte! 1. As part of the Housekeeping team, the Assistant Housekeeping Manager is proactively anticipating every guest's needs and expectations., 2. Assistant Housekeeping Manager must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities., 3. Paying keen attention to detail, he/she is held fully accountable for the quality of their guests' experience in Staterooms and public areas., 4. This individual will take full ownership and accountability for the maintenance as well as the look and feel of his/her assigned area, that being assigned Stateroom or public spaces and will also ensure the flawless service in all Guest Areas., 5. Furthermore, Assistant Housekeeping Manager is responsible for the operational management of all Housekeeping functions for top suites/lofts, assigned decks and daily operational aspects and the cleaning activities of public/crew areas including the pool deck., 6. This position provides direct support to the Housekeeping Manager in ensuring the division's objectives are met and the day-to-day operations in both Housekeeping and Laundry are maintained to standard., 7. He/she demonstrates excellent training, leadership development and recognition skills with both supervisors and crew members, and always maintains a strong floor presence, ensuring team members deliver exceptional customer service to guests through flawless and consistent execution of their responsibilities., 8. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Employees may be required to perform any other job-related duties assigned by their supervisor or management., 9. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards and Royal Caribbean International's brand standards, SQM standards, USPH guidelines., 10. In accordance with Royal Caribbean International's Royal Way, each Employee always conducts himself in a professional and courteous manner. This consists of physical and verbal interactions with guests or fellow Employees and/or in the presence of guest and employee. Qualifications: External Candidate 1. Minimum one-year Housekeeping Managerial experience in a large 4- or 5-star hotel (500+ rooms), cruise line or hospitality industry related field required, with demonstrated experience supervising team of minimum of 10 employees., 2. Combination of education equivalent to high school diploma or any other source of education, training or experience that provides the required knowledge, skills and abilities., 3. Extensive knowledge of proper cleaning techniques, chemical handling and safety related procedures, requirements and use of equipment, personal protective equipment and job safety analysis related to proper handling chemicals, lifting, pushing, and pulling heavy equipment, garbage removal., 4. Ability to effectively deal with internal and external guests, some of whom will require high levels of discretion, patience, tact, and diplomacy., 5. Flexibility to manage, direct and encourage a positive, dynamic, diverse Housekeeping Supervisor team by navigating through a changing work environment., 6. Should be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible., 7. Ability to work positively and cooperatively in a diverse team environment to meet overall established time frames for the Housekeeping division operation., 8. Working knowledge of computers, Internet access, and the ability to navigate within a variety of software packages such as Excel, Word, or related Company programs (SQM, OCIMS, Fidelio, LGA, Medallia, Kronos etc.), 9. Completion of high school or equivalent required., 10. Demonstrates strong results oriented management style with proven successes., 11. Must focus on operational goals where training, leadership development and recognizing overall team performance is paramount., 12. Specific knowledge of principles and processes for providing exceptional customer and personal service including needs assessment, problem resolution, demonstrated strong attention to detail and achievement of quality service standards., 13. Must be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible. xqysrnh, 14. Ability to communicate diplomatically with managers, shipboard employees to resolve problems and negotiate amicable resolution to challenges., 15. Pass Omnia assessments, both Cognitive and Behavior

The Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive anticipation to every guest's needs and expectations. The Front Desk Manager must possess outstanding hospitality, communication, leadership and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Front Desk Manager is held fully accountable for the leadership required to foster a quality and personalized guest experience within the team. This individual will take full ownership of Front Desk Team regarding all results, financial, development, training and analytical aspects including the accountability of escalated guest interaction, the guest sentiment following the interaction and the orderliness, emergency preparedness and efficacy of the Front Desk Operations, back and front of house. Para ser considerado para una entrevista, por favor, asegúrese de que su solicitud se ajusta plenamente a las especificaciones del puesto que se encuentran a continuación. Qualifications: • Must at least have more than 4 yrs of experience in a Front Desk Managerial position or a General Manager position in a cruise line (shipboard), • Experience in handling 100+ guests in a 4–5-star hotel., • Experience in handling and supervising 30+ Team Members in Guest Services Department., • Must be willing to work under pressure Essential Duties & Responsibilities: • All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required. xqysrnh, • Maintains a constant presence of professionalism and emergency preparedness within the Front Desk Operations both back and front of house, being the brand voice and physical representative of the ship and Guest Relations for all interactions and calls providing impeccable, personalized quality of service to internal and external guests and crew alike, • Executes the Ability to Resolve Issues vision in accordance with the current Standards of Excellence, holds accountability over all team development and performance opportunity, fosters healthy financial figures and guest satisfaction results., • Championing strong administrative skills, taking periodic metrics of data such as guest counts, desk volume, concern content and guest and crew interaction behavioral analysis, • Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools, • Due diligence, care and attention to detail in all interactions and operations with an elevated focus on precision during financial transactions and cash float operations, • Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening

POSITION SUMMARY ¿Es este el puesto que está buscando? Si es así, siga leyendo para obtener más detalles y no olvide enviar su solicitud hoy mismo. Overall responsibility of delivering high quality cleaning and smooth running of housekeeping, room service and laundry during the night. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Provides guests and crew with the highest quality butler services by assisting the Chief Housekeeper in managing and overseeing the Housekeeping operation. 1. Visits and constantly walks all areas of the vessel to verify their smooth running, acting on and following up on any issues found to ensure that standards are not affected. 1. Ensures that all guest orders are handled quickly and knowledgeably., 2. Ensures updates of and checks the Guest recovery log, checks for improvements to be made during the night. 1. Regularly monitors guest satisfaction and ensures personal responsibility and accountability. Reviews all mid-cruise and end-of-cruise comment cards and acts accordingly. Guest satisfaction being measured on a cruise-by-cruise basis by guest rating scores. 1. Carries out random checks in public areas, toilets, launderettes, laundry and room service to ensure high cleaning standards 1. Builds a report as a daily handover for the Chief Housekeeper and Butler Manager with any night Suite Movements 1. Updates and maintains Silver Compass., 2. To be fully knowledgeable of all in-suite services, amenities, functions and systems., 3. Is a continual source of information, help and assistance to all guests and crew., 4. Supervises and ensures that an equitable and effective work schedule for the housekeeping team is in place on a cruise-by-cruise basis and at least one day in advance. 1. Supervises and ensures that duty sign in sheets are monitored via the Time and Attendance application. 1. Ensures confidentiality when handling sensitive information., 2. Practices good administrative housekeeping for all employee records (i.e. training attendance sheets, test results, verbal counsels, working/resting hours). 1. Organizes and leads training sessions for all Night butlers, Utilities and Laundry team to continuously develop their knowledge, techniques, skills, guest focus and sense of service. 1. Prepares cruise reports, identifying and suggesting ways to improve guest service and satisfaction and ensures the maintenance of the complaint log. 1. Liaises with the HR Manager with regards to personnel issues, so they can be effectively dealt with, aiming to continuously improve the service offered (i.e. staff planning, skills, shortages, service standards and other training). 1. Maintains a consistent and fair corrective action system., 2. Updates, files and maintains any USPH logs, and IPM logs and cockroach traps., 3. Ensures that the Silversea product and service standards and procedures are in place and maintained. 1. Carries out regular inspections on the condition of equipment, checking and updating the maintenance log on a regular basis, following up on items still pending until closed. Maintaining records of inspections as standard. 1. Adheres to Public Health and Company cleaning and maintenance standards and ensures that the entire butler team is properly trained on Infection Control & Public Health standards, retaining training records as standard. 1. Ensures the readiness for any announced or unannounced Public Health inspection, whether it's completed internally or by external authorities. 1. Ensures that all pantries are in compliance with Public Health standards at all times., 2. Demonstrates a high and consistent level of organization and management., 3. Responsible to ensure that the highest level of food and beverage services is provided in the suites by the Night butlers, and setup of trays for a smooth breakfast service. 1. Strictly follows the Infection Control and Outbreak Prevention Response regulations and ensures that the entire Housekeeping team follow your instructions. 1. Inducts, trains, coaches and leads crew to consistently deliver superior levels of performance., 2. Ensures that new crew are properly inducted to the team and the new work environment and receives all necessary training in a timely manner. 1. Communicates standards of performance to employees and trains employees effectively on them., 2. Complies fully with the Company procedures for talent management including the policies for cross training, promotion and transfer. 1. Strives to create and maintain a positive work environment. Successfully leading subordinates into productive working methods by setting an example and utilizing all available tools. 1. Mentors the Senior Butler utilizing effective delegation and preparing him/her for taking over the Butler Managers responsibilities if necessary. 1. Keeps self and team members aware of costs, budgets and monitoring procedures., 2. Maintains an accurate inventory of consumable and durable items in all Housekeeping areas, ordering of any required consumables and durables through MMS, for a smooth running of the operation. 1. Supervises and ensures that a full and complete inventory and consumption record is maintained for all supplies and equipment assigned to the Housekeeping department. 1. Controls the cost of china, silver, glass and consumable items by training and supervising the Housekeeping team to minimize breakage, loss and damage of equipment. Takes the necessary steps in order to maintain maximum cost control. 1. Maximizes revenue and minimizes operating expenses without negatively affecting the product delivered to the guests and crew. 1. Controls and approves the night team overtime and working hours. Making the best use of manpower by managing the hours worked by each crew member and monitoring the financial impact on the business, ensuring each employee works according to his/her contractual hours and in compliance with ILO and MLC work/rest hours. Completing all relevant documentation and finding alternative solutions in case of an anticipated increase in overtime, in order to fully comply with Silversea policy and procedures at all times. Record keeping as standard. 1. Proactively responds to issues or potential problems quickly and efficiently involving relevant people as required. Communicates any challenges, complaints or service difficulties to immediate supervisor. Keeping the Hotel Director promptly and fully informed of all problems and matters of significance. 1. Practices preventative maintenance., 2. Incorporates Company service standards, personalized service and sincere hospitality by creating positive experiences for guests, efficiently engaging with guests and anticipating guest needs. 1. Leads, trains and develops subordinates ensuring effective reviews, feedback, coaching and performance management. 1. Accountable for meeting Public Health requirements., 2. Practices good people management, maintaining proper conduct with all departments around the ship., 3. Observes and enforces uniform and grooming standards according to Company policies., 4. All other duties as assigned. QUALIFICATIONS: • Previous management/supervisory experience in a Housekeeping in a 5 star establishment, hotel or cruise ship or equivalent experience in a 5 star establishment., • Excellent knowledge of cleaning standards., • Knowledge and experience of Public Health policies and procedures., • Able to dispense, use and understand safe applications of cleaning chemicals., • Good working knowledge of Microsoft applications, Fidelio and hotel operating systems LANGUAGE REQUIREMENTS: Good knowledge of the English language is required. xohynlm Ability to speak additional languages such as Spanish, preferred.

Posicion: Director de operaciones Aumente sus posibilidades de llegar a la fase de entrevista leyendo la descripción completa del puesto y enviando su solicitud sin demora. Ubicación: Madrid Salario: €Negociable Buscamos un/a líder con sólida trayectoria en hospitality de lujo, lifestyle o clubes privados, con experiencia en la gestión de operaciones complejas, multi-outlet y de alto volumen dentro del segmento premium. El rol forma parte de un proyecto flagship de hospitality de lujo en Madrid, con un alto nivel de exigencia operativa y foco absoluto en la excelencia del servicio. El perfil ideal combina excelencia operativa, visión de servicio y capacidad de liderazgo en entornos dinámicos, exigentes y altamente orientados al detalle. Se trata de una posición altamente operativa, que requiere un líder con presencia constante en el terreno, capaz de coordinar múltiples áreas y garantizar la consistencia operativa en un entorno complejo de alto nivel. Responsabilidades principales • Liderar la operación integral de un destino de hospitality multi-outlet de lujo, • Garantizar estándares de servicio excepcionales y una experiencia de cliente de primer nivel, • Gestión directa de equipos de gran tamaño (300+ personas), • Supervisión y coordinación de múltiples unidades de negocio, • Optimización de procesos operativos, flujos y eficiencia del negocio, • Definición, seguimiento y control de KPIs operativos, • Acompañamiento en aperturas, transiciones y mejoras operativas continuas, • Actuar como figura clave de conexión entre todas las áreas operativas Perfil que buscamos • Experiencia previa como Director/a de Operaciones, Director/a de Hotel, General Manager o posición equivalente en hospitality de alto nivel, • Trayectoria demostrada en hoteles de lujo, clubes privados, lifestyle hospitality o grupos de restauración premium, • Experiencia gestionando operaciones multi-outlet o multi-venue con alto volumen de servicio, • Perfil altamente operativo, con presencia constante en el terreno xqysrnh y foco en la ejecución, • Experiencia liderando equipos grandes (300+ personas) en entornos estructurados y exigentes, • Fuerte orientación a la experiencia del cliente y estándares de lujo, • Capacidad de trabajar en entornos de apertura, crecimiento o transformación operativa, • Inglés y español imprescindibles, • Experiencia internacional altamente valorada Posicion: Director de operaciones Ubicación: Madrid Salario: €Negociable Si deseas obtener más información sobre el puesto, por favor envíe su candidatura o su CV a Conéctate con nosotros en redes sociales... Tweet us @COREcruitment

Narina Beglyarova busca candidatos para uma posição on-site en nuestras oficinas en Grecia. Se ofrece paquete de relocalización completo, que incluye billete de avión pagado, 2 semanas de hotel a la llegada y asistencia para encontrar piso, además de soporte legal para trámites.Se valora buen nivel de inglés (B2) y ganas de vivir en un entorno multicultural. La oferta incluye salario competitivo adaptado al mercado griego, con tres bonos anuales.#J-18808-Ljbffr

ppBuscamos un/a Restaurant Manager para uno de nuestros restaurantes insignia en un hotel de referencia! /ppSi desea saber un poco más sobre esta posibilidad, o está considerando presentar su candidatura, por favor, lea la siguiente información del puesto. /pp¿Te apasiona liderar equipos, ofrecer un servicio impecable y tener impacto directo en los resultados del negocio? En nuestro grupo hotelero internacional, queremos incorporar una figura clave que combine excelencia operativa, liderazgo humano y visión comercial. /ph3Ubicación: /h3pMadrid /ph3Contrato: /h3pEstable – jornada completa /ph3¿Qué harás? /h3ulliLiderarás la operativa diaria del restaurante, garantizando una experiencia destacada /liliCoordinarás equipos, turnos y formación interna /liliControlarás KPIs clave como Food Cost, Payroll, Ticket Medio, GOP y escandallos /liliAsegurarás el cumplimiento de protocolos APPCC /liliApoyarás en campañas locales y asegurarás la visibilidad online del outlet /li /ulh3Requisitos mínimos: /h3ulliExperiencia mínima de 4 años como jefe/a de sala o responsable de restaurante /liliDominio de la gestión operativa y control de costes /liliHabilidades de liderazgo, comunicación y enfoque al cliente /liliNivel alto de inglés (otros idiomas serán valorados) /liliConocimientos básicos de marketing digital y visibilidad online /liliManejo de herramientas xqysrnh digitales y análisis de KPIs /li /ulpSi eres una persona dinámica, con iniciativa y autonomía, con dotes de liderazgo y orientación al cliente, y buscas desarrollarte profesionalmente en el mundo de la restauración, esta es tu posibilidad. /ppSalario 42.000 brutos anuales + 3000 aproximado de Bono /ppÚnete a un equipo comprometido y lleno de ilusión, para llevar a la mesa lo mejor de cada uno. /p /p #J-18808-Ljbffr

Hotel Director/Hotel General Manager in a 4 or 5 * Hotel. Responsible for overall hotel department financial performance (expenses/revenue).

En Selenta Group buscamos un/a Segundo/a Jefe/a de Recepción para nuestro icónico Madrid Marriott Hotel Princesa Plaza. Colaborar y sustituir al/ a la Jefe/a de Recepción en su ausencia, asegurando la continuidad y calidad del servicio.

Eurostars Hotel Company es la cadena hotelera de Grupo Hotusa del que forman parte las marcas Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels, Dorma Hotels y Tandem Suites. La descripción completa del puesto cubre todas las habilidades asociadas, la experiencia previa y cualquier cualificación que se espera que tengan los solicitantes. Actualmente, nuestro portolio cuenta con más de 300 hoteles con presencia en 24 paises de todo el mundo. Nuestra actividad está avalada por un importante know how que se refleja en todos los ámbitos, desde la gestión hotelera a los valores de marca o al cuidado de la experiencia del huésped. Estamos convencidos de que el éxito de una empresa reside en el desarrollo del talento y la ilusión del equipo humano que lo forma. Por ello, buscamos personas que sientan pasión por su trabajo y que quieran crecer con nosotros. ¿Quieres unirte a la Industria de la Felicidad? Buscamos a un/a Abogado/a de Expansión para nuestras oficinas de Madrid. Responsabilidades • Redacción, revisión y negociación de contratos vinculados a adquisiciones, arrendamientos y gestión de activos., • Preparación de documentación societaria, acuerdos entre socios, coordinación de firmas notariales y gestión de inscripciones ante registros mercantiles y de la propiedad., • Asesoramiento jurídico interno a diferentes áreas de la compañía (expansión, finanzas, operaciones, RR. HH.), aportando soluciones alineadas con la estrategia corporativa., • Gestión de trámites y procedimientos administrativos, incluyendo presentación y seguimiento de solicitudes, recursos y alegaciones ante administraciones públicas en ámbitos urbanísticos, turísticos y regulatorios., • Coordinación con despachos externos, notarios, registradores y consultores, garantizando un seguimiento integral de cada proyecto. Requisitos • Titulación universitaria en Derecho., • Conocimientos contables básicos para interpretación de estados financieros., • Experiencia mínima de 2–3 años en funciones similares., • Capacidad para trabajar en equipo y gestionar varias tareas de forma simultánea., • Perfil organizado, detallista y con buena capacidad de planificación., • Inglés avanzado. Qué ofrecemos En Eurostars Hotel Company podrás formar parte de una empresa líder en el sector travel, en continuo crecimiento y expansión globa, que apuesta por el constante desarrollo de su equipo. Además, al formar parte de Eurostars Hotel Company podrás disfrutar de los siguientes beneficios: • 50% de descuento en nuestros hoteles de alta gama: Podrás beneficiarte de descuentos de hasta el 50% en todos nuestros magníficos hoteles 4/5* alrededor del mundo y hasta un 20% para tus familiares., • Formación 'The Power Business School': Acceso 100% gratuito e ilimitado a todas las formaciones (MBA, Digital Marketing, Ofimática, Skills) de la mano de nuestro partner 'The Power Business School', la escuela de negocios online no1 del mercado e impartida por los mejores profesionales en activo del sector., • Acceso a nuestro 'Club del Empleado' donde podrás beneficiarte de diferentes tipos de descuentos y ventajas de todo tipo, como ocio, tecnología, deporte, moda, etc., • Disfrutar de noches de hotel gratis: Con el Programa de Referenciados de Eurostars Hotel Company, recompensamos las recomendaciones que se transforman en contrataciones. Si recomiendas a alguien y le contratamos, recibes noches de hotel gratis., • Clases de idiomas: desarrollarás tu carrera en un entorno global y tendrás acceso a clases para mejorar en más de 50 idiomas, con horarios flexibles, clases grupales en directo y contenidos adaptados a tu nivel para progresar a tu ritmo. xqysrnh Si te motiva participar en proyectos de expansión y crecimiento dentro de una organización internacional, ¡nos encantará recibir tu candidatura!

POSITION SUMMARY: Maximice sus posibilidades de que su candidatura sea seleccionada asegurándose de que su CV y sus habilidades se ajustan al perfil. 1. Housekeeping Manager owns the guests experience related to cleanliness and visual impressions onboard, offering a seamless execution of premium service that is both exceptional and memorable., 2. Housekeeping Manager must possess outstanding hospitality, communication, and organizational skills in addition to effective decision-making abilities., 3. This individual will take full ownership and accountability for the maintenance and cleanness and will also ensure the flawless delivery of all services to the highest level of expectation., 4. He/she excels at establishing and maintaining a positive working environment and manages to performance expectations through open and frequent communication., 5. He/she demonstrates excellent training, leadership development and recognition skills with both supervisors and crew members, and always maintains a strong floor presence, ensuring team members deliver exceptional customer service to guests through flawless and consistent execution of their responsibilities., 6. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Employees may be required to perform any other job related duties assigned by their supervisor or management., 7. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards and Royal Caribbean International's brand standards, SQM standards, USPH guidelines., 8. In accordance with Royal Caribbean International's Royal Way, each Employee always conducts himself in a professional and courteous manner. This consists of physical and verbal interactions with guests or fellow Employees and/or in the presence of guest and employee. Qualifications: 1. Two to three years progressive Housekeeping managerial experience, preferably in an upscale hotel, resort, or cruise ship. (Shipboard experience preferred)., 2. Preferred bachelor's degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent., 3. Extensive knowledge of proper cleaning techniques, chemical handling and safety related procedures, requirements and use of equipment, personal protective equipment and job safety analysis related to proper handling chemicals, lifting, pushing, and pulling heavy equipment, garbage removal., 4. Knowledgeable about talent assessment techniques, quality service standards and guest satisfaction, development of crew / management, leadership skills and coaching abilities for front line employees and junior management, increased ability to solve issues., 5. Knowledge of policies and practices involved in the human resources function., 6. Working knowledge of computers, Internet access, and the ability to navigate within a variety of software packages such as Excel, Word, or related Company programs (SQM, OCIMS, Fidelio, LGA, Medallia, Kronos etc.), 7. Working knowledge of financial aspects, budgeting, and cost containment, planning and future orders, inventories, and C&R., 8. Demonstrates strong results oriented management style with proven successes., 9. Must focus on operational goals where training, leadership development and recognizing overall team performance is paramount., 10. Specific knowledge of principles and processes for providing exceptional customer and personal service including needs assessment, problem resolution, demonstrated strong attention to detail and achievement of quality service standards., 11. Must be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible., 12. Ability to communicate diplomatically with managers, shipboard and shore-side employees to resolve problems and negotiate amicable resolution to challenges., 13. Flexibility to manage, direct and encourage a positive, dynamic, diverse Housekeeping operation by navigating through a changing work environment., 14. Pass Omnia Assessment for Behavior and Cognitive Language Requirements • Good knowledge of the English language is required. xqysrnh Ability to speak additional languages such as Spanish, preferred.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Usted podría ser el solicitante perfecto para este trabajo. Lea toda la información asociada y asegúrese de presentar su candidatura. • Works in conjunction with the Housekeeping Director to coordinate, schedule, and supervise the day-to-day activities of the stateroom, public areas, open decks housekeeping function., • Celebrity Cruises expects each shipboard employee to consistently demonstrate the principles of the Ways Program's Credo to all team members. In addition, all duties and responsibilities are to be performed in accordance with ISM/ISO and SQM (Safety Quality and Management) standards, USPH (United States Public Health) guidelines, Environmental, and Safety policies., • Directs, coaches, supports, supervises, and evaluates (in conjunction with the Housekeeping Director) the performance of all direct reports., • Manages the assignment of duties, responsibilities, and workstations to his/her staff., • Develop, observe and evaluate staff and work procedures to ensure quality standards and service are met, • Presents overtime needs to Housekeeping Director for final approval., • Collaborates with the Housekeeping Director, to review the requirements of the day's schedules, guest requirements, guest comments and other related details., • Perform daily meetings with staff to review changes and/or revisions to programming based on itinerary, weather conditions, demographics, etc., • Responds to guest concerns in a considerate, professional, and positive manner by showing empathy and listening actively. Takes ownership of guest concerns, by following-up and ensuring complaints are resolved to the guest's satisfaction., • Is aware of, and/or acquires the necessary knowledge to follow the ship's standard operations, to aid guests and crewmembers with inquiries., • Responsible to conduct ten stateroom inspections daily and one stateroom in each section during embarkation day to ensure that company standards are followed and maintained continuously., • Responsible for attending meetings, training activities, courses and all other work-related activities as needed., • Responsible for Sanitation Logs, SQM Logs., • Achieving ratings/targets that are set by the company., • Perform inventories of linen, amenities etc. once a month or as often as needed., • Conduct /oversee on-the-job training with new hire SA and DKAT/SAT/ESAT/CCL on cross training., • Responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment., • Creates and sends requisitions, views request estimates for product replacements, supplies, purchases, etc. and forwards to the Housekeeping Director for final approval., • Conducts constant workstations/locker inspection to ensure items are correctly stored to minimize deterioration and waste., • Mentors develop, motivate, discipline, and supply on-the-job training for staff to strengthen their current performance and preparation for future advancement., • On a regular basis, meets with their staff, reviews the requirements of the day's schedule, guest requirements and disseminates any other company related correspondence, notices, policies, procedures, training etc. Reviews schedule to estimate time requirements to ensure speed and efficiency. Meets with staff to review guest comments to implement revisions and improvements., • KPI's assigned to position/department., • Monitors and manages the various assigned workstation functions. Monitors the assignment of duties and responsibilities to staff. Observes and evaluates staff and work procedures to ensure quality standards and service are met. Makes recommendations about personnel actions such as new hire requests and discharges, to ensure adequate and continuous staffing. Inspect workstations, work areas, equipment, etc. to ensure efficient service and conformance to standards., • All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards. In accordance with the Company's Service and Etiquette Philosophy program (WAYS), each employee shall always conduct oneself in a professional and courteous manner. This consists of physical and verbal interactions with guests or fellow shipboard employees, in the presence of guests or in crewmember areas. Qualifications: • One to two years housekeeping supervisory experience in an upscale hotel, resort, or cruise line (shipboard experience preferred)., • Minimum one to two years previous cleaning experience, preferably in an upscale hotel, resort, or cruise line (shipboard experience preferred), • Knowledge of proper cleaning techniques, requirements and use of equipment., • Knowledge of proper chemical handling., • Ability to use customer service skills by exercising authority and discretion to satisfy guests in a manner consistent with Pillars of Safety, Service and Style Standards., • Exceptional management skills in a multicultural and dynamic environment., • Exceptional communication, problem solving, decision making and interpersonal skills., • Superior customer service, teambuilding, and conflict resolution skills., • Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques., • Strong planning, coaching, organizing, staffing, controlling, and evaluating skills., • Ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the entire housekeeping operation. Ability to communicate diplomatically with department heads, coworkers, and other shipboard crewmembers to resolve problems and negotiate resolutions., • Knowledge of policies and practices involved in the human resources function. Ability to manage the international staff in a positive and productive manner by motivating, developing, and managing employees as they work. Ability to use and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment., • Working knowledge of computers, Internet access, and the ability to navigate within a variety of software packages such as Excel, Word, or related programs. xqysrnh, • Completion of high school or basic education equivalency needed.

En Selenta Group buscamos un/a Recepcionista para nuestro icónico Madrid Marriott Hotel Princesa Plaza, un hotel en pleno reposicionamiento ubicado en el corazón de Madrid.

Buscamos incorporar a nuestro equipo Recepcionistas de Hotel apasionados por la atención al cliente, con vocación de servicio y ganas de desarrollarse en un grupo de lujo en constante expansión. Experiencia mínima de 1 año como recepcionista en hoteles de categoría similar.

Buscamos un/a recepcionista proactivo/a y detallista para gestionar la experiencia del huésped en el Madrid Marriott Hotel Princesa Plaza, encargándose del check-in, atención al cliente, facturación y resolución de incidencias.

RECEPCIONISTA TURNO DE NOCHE Para más información acuda a Oficina Virtual.

Elpuertodesantamaria en Paracuellos de Jarama busca una Camarera de pisos para unirse a su equipo en un hotel de 4 estrellas. La persona seleccionada se encargará de la limpieza y puesta a punto de las habitaciones y zonas comunes, garantizando los estándares de calidad. Ofrecemos ambiente laboral

Elpuertodesantamaria busca un/a vigilante de seguridad para trabajar en un hotel en Paracuellos de Jarama. Buscamos a alguien con el TIP en vigor que pueda garantizar la seguridad de huéspedes y empleados en un entorno dinámico. El candidato ideal debe tener habilidades comunicativas, capacidad pa

Buscamos a alguien con el TIP en vigor que pueda garantizar la seguridad de huéspedes y empleados en un entorno dinámico. Se ofrece formación en seguridad hotelera y un entorno de trabajo profesional. Elpuertodesantamaria busca un/a vigilante de seguridad para trabajar en un hotel en Paracuellos

Oportunidad de desarrollo dentro de la empresa. Redactar informes de incidencias y aplicar protocolos de seguridad. Responsabilidades- Controlar los accesos al hotel, verificando la identidad de visitantes y proveedores.

Descripción del puestoEn Hotel de 4 estrellas buscamos incorporar una Camarera de pisos para jornada intensiva, con experiencia, en nuestras instalaciones ubicadas en Paracuellos de Jarama.

Requisitos /h3ulliTIP de Vigilante de Seguridad en vigor (imprescindible). Resumen /h3pBuscamos un/a vigilante de seguridad para un hotel en Paracuellos de Jarama. Redactar informes de incidencias y aplicar protocolos de seguridad.

Todos los candidatos deben asegurarse de leer atentamente la siguiente descripción del puesto y la información antes de enviar su solicitud. Tus responsabilidades incluirán la realización de diversas tareas relacionadas con el mantenimiento general de un hotel. Necesitamos un ayudante de manteni

En Cadena Hotelera, estamos buscando un/a Limpiador/a de Hotel para unirse a nuestro equipo en Mejorada del Campo. El/la Limpiador/a de Hotel será responsable de garantizar que las habitaciones y áreas comunes del hotel estén limpias y bien mantenidas para ofrecer una experiencia agradable a los

Resumen /h3pBuscamos un/a vigilante de seguridad para un hotel en Mejorada del Campo. Oportunidad de desarrollo dentro de la empresa. Si cuentas con el TIP en vigor, esta es tu oportunidad de trabajar en un entorno dinámico y garantizar la seguridad de huéspedes, empleados e instalaciones.

Recepcionista de hotel en Torrejón de Ardoz.

Hotel de 4 estrellas busca una Camarera de pisos para jornada intensiva, sin experiencia, en Coslada. Informar de incidencias o desperfectos en las habitaciones. Cumplimiento de los estándares de calidad y protocolos del establecimiento.

En Hotel de 4 estrellas buscamos incorporar una Camarera de pisos para jornada intensiva, sin experiencia, en nuestras instalaciones ubicadas en Mejorada del Campo. Cumplimiento de los estándares de calidad y protocolos del establecimiento. Informar de incidencias o desperfectos en las habitaciones

Elpuertodesantamaria busca un/a Limpiador/a de Hotel para unirse a su equipo en Torrejón de Ardoz.

En Cadena Hotelera, estamos buscando un/a Limpiador/a de Hotel para unirse a nuestro equipo en San Fernando de Henares. Oportunidades de crecimiento dentro del hotel. San Fernando de Henares, dentro de las instalaciones del hotel, con turnos según las necesidades del establecimiento.

Elpuertodesantamaria en Paracuellos de Jarama busca una Camarera de pisos para unirse a su equipo en un hotel de 4 estrellas. La persona seleccionada se encargará de la limpieza y puesta a punto de las habitaciones y zonas comunes, garantizando los estándares de calidad. Ofrecemos ambiente laboral

Elpuertodesantamaria busca un/a vigilante de seguridad para un hotel en Mejorada del Campo. Se ofrece un entorno de trabajo dinámico y la oportunidad de desarrollo dentro de la empresa. Las responsabilidades incluyen controlar accesos, realizar rondas de vigilancia y redactar informes de incidencia

Grupo de hoteles de ubicado en la zona de Torrejón de Ardoz, busca incorporar un/a recepcionista el cual deberá recibir los clientes a su llegada, dándoles asistencia e información al cliente, además de desarrollar las funciones administrativas y comerciales acordes a su puesto de trabajo. Real

Grupo Hostal en Torrejón de Ardoz busca un/a recepcionista para dar asistencia a los clientes durante su llegada y coordinar las funciones administrativas del hotel.

Por favor, lea detenidamente la información de esta oferta de empleo para entender exactamente qué se espera de los posibles candidatos. En Hotel de 4 estrellas buscamos incorporar una Camarera de pisos para jornada intensiva, con experiencia, en nuestras instalaciones ubicadas en Paracuellos de J

Hotel de 4 estrellas busca una Camarera de pisos para jornada intensiva, sin experiencia, en Coslada. Requisitos /h3ulliSin experiencia.