Trabajos Limpieza en Vicálvaro - Page 3Crear alertas

FUNCIONES PRINCIPALES: Realizar tareas de mantenimiento preventivo, correctivo y conductivo en instalaciones, maquinaria y servicios técnicos, según indicaciones de superiores para garantizar el correcto funcionamiento de las instalaciones Contratar y supervisar a los equipos de trabajo externo

Minor Hotels Europe & Americas.Jefe de Mantenimiento en sus actividades diarias.También serás responsable del correcto funcionamiento, mantenimiento e inspección de todos los equipos mecánicos, eléctricos y electrónicos, garantizando el cumplimiento de todas las normas.Asistir al responsable d

Minor Hotels Europe & Americas.Gobernanta del hotel y será responsable de supervisar el servicio de planta.Garantizar la planificación, coordinación y supervisión del servicio de planta, limpieza, higiene y reposición de artículos de aseo y otros productos;.Cumplir las normas de servicio y los

¡Bienvenido/a a FCC medio Ambiente! FCC Medio Ambiente es la empresa líder de servicios medioambientales en España, referente en la gestión de servicios de recogida de residuos, mantenimiento y conservación de zonas verdes, limpieza viaria, mantenimiento de redes de alcantarillado, etc. Presentes en cerca de 5.650 municipios en 12 países, mejoramos la calidad de vida de más de 78 millones de personas en todo el mundo y contribuimos a la construcción de una sociedad sostenible y al cuidado del medio ambiente. Acerca del Rol Buscamos a un oficial de mantenimiento especialista en climatización que será responsable de garantizar el correcto funcionamiento de los sistemas térmicos y equipos HVAC presentes en la instalación, realizando tareas preventivas, correctivas y de supervisión en diferentes centros de trabajo en la Comunidad de Madrid. Responsabilidades Entre sus funciones destacan: • Detección de averías y anomalías en equipos de climatización, sistemas frigoríficos, ventilación, rooftop, enfriadoras y unidades de tratamiento de aire., • Realización de inspecciones periódicas de los sistemas HVAC siguiendo los protocolos establecidos y asegurando el cumplimiento normativo., • Verificación del estado y rendimiento de las instalaciones térmicas, garantizando su correcto funcionamiento y eficiencia energética., • Interpretación de esquemas frigoríficos y eléctricos, así como conocer en detalle las instrucciones técnicas de los equipos e instalaciones., • Diagnostico, reparación y sustitución de componentes en equipos de climatización: compresores, ventiladores, válvulas de expansión, sondas, termostatos, filtros, baterías, etc., • Colaboración en trabajos en equipo, especialmente en operaciones de intervención sobre maquinaria de gran tamaño (rooftop, UTAs, enfriadoras, aerotermos)., • Ejecución de las operaciones de mantenimiento preventivo y predictivo de climatización según los planes establecidos (limpieza de baterías, ajustes, comprobación de presiones y temperaturas, verificaciones eléctricas, etc.)., • Realización, cuando sea necesario, de tareas generales de mantenimiento (electricidad básica, fontanería, hidráulica) propias de un perfil polivalente, manteniendo la operatividad global de la instalación. ¿Qué necesitamos de ti? Formación requerida: • Formación técnica FP media o superior en climatización, frío industrial, instalaciones térmicas, mantenimiento o similar., • Conocimientos sólidos en Instalaciones Térmicas en Edificios (RITE) y/o instalaciones eléctricas aplicadas a sistemas HVAC., • Certificación de Gases Fluorados – Nivel Básico: manipulación de equipos con sistemas frigoríficos de cualquier carga., • Certificación de Gases Fluorados – Nivel Complementario: manipulación y carga de refrigerantes fluorados en todo tipo de sistemas., • Conocimiento de sistemas de climatización industrial y comercial (rooftop, VRF/VRV, multisplit, UTAs, fancoils, aerotermos)., • Conocimiento de circuitos frigoríficos, diagnóstico de presiones, temperaturas y consumos., • Conocimiento de electricidad aplicada a equipos HVAC (lectura de esquemas, instrumentación, maniobra y potencia)., • Conocimientos de fontanería y circuitos hidráulicos asociados (bombas, intercambiadores, válvulas, caudales)., • Conocimiento de protocolos de mantenimiento preventivo, correctivo y predictivo., • Conocimiento del uso de herramientas de diagnóstico: manómetros, recuperadoras, vacuómetros, analizadores eléctricos, sondas de temperatura, etc. Experiencia requerida: • Mínimo 1 año realizando tareas similares Idiomas requeridos: • Castellano nativo. Otros requisitos: • Estar en posesión de carnet B ., • Tener conocimientos informáticos: paquete Office Se ofrece: • Tipo de contrato: Indefinido, • Jornada: Completa (de lunes a domingo según cuadrante), • Salario: Según convenio colectivo aplicable., • Incorporación en un equipo profesional, con buen ambiente de trabajo posibilidades de desarrollo profesional en otros servicios o actividades., • Nuevos retos., • Trabajo en equipo., • Plan de formación continuo., • Incorporación inmediata. FCC Medio Ambiente es una empresa comprometida con la igualdad y diversidad, reconocida con el Distintivo Igualdad en la Empresa (DIE). Todo el proceso de selección se realiza respetando la igualdad de trato y no discriminación por razón de género, discapacidad, orientación sexual, raza, religión o cualquiera otra circunstancia protegida por la Ley. ¿Aceptas el reto? ¡Te estamos buscando! • Únete a nuestro equipo, ahora es el momento-

Muppy es una Proptech con base en Madrid especializada en la captación, reforma y gestión de activos inmobiliarios en Málaga, Alicante, Valencia, Barcelona y Madrid. Actualmente somos 40 personas en el equipo y gestionamos +650 habitaciones en formato flexliving y +100 viviendas en formato larga estancia. Nuestro objetivo es proporcionar un entorno cómodo, seguro y funcional para nuestros inquilinos, y para lograrlo, buscamos un Jefe de Mantenimiento apasionado por la excelencia operativa y con habilidades comprobadas en liderazgo y gestión técnica. Este puesto clave será responsable de liderar un equipo de 5 técnicos, coordinar presupuestos, revisar instalaciones previo al inicio de apertura. El objetivo principal de tu rol es asegurar que nuestras operaciones de mantenimiento preventivo y correctivo sean eficientes, oportunas y de alta calidad asegurando que nuestras instalaciones lucen perfectas. Responsabilidades Principales: Liderar y Supervisar el Equipo Técnico • Coordinar al equipo de técnicos de mantenimiento, asegurando que las tareas asignadas se completen en tiempo y forma., • Establecer prioridades diarias, metas claras y supervisar el desempeño del equipo., • Promover la formación continua y el desarrollo profesional del personal técnico. Gestión de Presupuestos y Contratación de Servicios Externos • Elaborar y gestionar presupuestos de mantenimiento, maximizando la eficiencia de los recursos., • Negociar y coordinar contratos con proveedores y empresas externas que cumplan con los estándares de calidad de Muppy., • Supervisar el trabajo de terceros para garantizar resultados acordes a los requisitos de la empresa. Coordinación de Siniestros con Aseguradoras • Actuar como punto de contacto principal con aseguradoras (Mapfre y otros) para la gestión de siniestros., • Preparar y presentar documentación relevante, incluyendo reportes de daños y facturas., • Resolver disputas relacionadas con siniestros de manera profesional y eficiente. Gestión del servicio externo de limpieza • Asegurar que el servicio de limpieza se cumple correctamente, • Revisar los reportes de limpieza y dar feedback si hubiese quejas de inquilinos., • Revisión de costes semanal y aprobación de la factura mensual. Gestión de Incidencias y Emergencias • Reducir a cero las incidencias con retraso, validando y resolviendo cada caso de manera eficiente., • Incorporar incidencias en el calendario preventivo para evitar recurrencias., • Coordinar respuestas rápidas y efectivas ante emergencias, garantizando la seguridad de residentes y activos. Reportes al COO • Preparar y presentar informes periódicos sobre el estado de las operaciones, desempeño del equipo, presupuestos y métricas clave., • Proponer mejoras operativas y estratégicas basadas en los análisis del área. Requisitos Experiencia y Formación: • Mínimo 5 años de experiencia en roles de liderazgo en mantenimiento en los sectores inmobiliario, coliving, flexliving o propiedades residenciales., • Formación reglada en gestión técnica y mantenimiento., • Familiaridad con la normativa de prevención y gestión de activos residenciales. Habilidades Técnicas y Blandas: • Dominio de herramientas de gestión de incidencias y mantenimiento (CMMS, GMAO o similares)., • Conocimiento avanzado en la gestión de presupuestos y negociación con proveedores., • Familiaridad con estándares de mantenimiento preventivo y correctivo en entornos residenciales., • Excelentes habilidades de liderazgo, comunicación y negociación., • Capacidad para resolver problemas, trabajar bajo presión y garantizar resultados excepcionales. Otros Requisitos: • Disponibilidad para gestionar emergencias fuera del horario laboral., • Carnet de conducir., • Movilidad para supervisar operaciones en distintas sedes de la compañía en Málaga, Valencia, Alicante y Barcelona. Lo Que Ofrecemos • Contrato a tiempo completo., • Horario de lunes a viernes (09:30 a 18:30), • Centro de trabajo en Cuzco, • Formación continua en nuevas tecnologías y técnicas de mantenimiento., • Dietas y viajes a cargo de la empresa, • Ambiente de trabajo dinámico y colaborativo, con un fuerte enfoque en la mejora continua., • La oportunidad de formar parte de una empresa líder en pleno crecimiento. ⭐️ Si encajas con este perfil, te queremos conocer! Inscríbete en esta oferta y forma parte de nuestro equipo. Si buscas un sitio donde tu trabajo se note de verdad, y donde crecer no sea una promesa sino una consecuencia, esta es tu oportunidad.

POSITION SUMMARY Overall responsibility of delivering high quality cleaning and smooth running of housekeeping, room service and laundry during the night. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Provides guests and crew with the highest quality butler services by assisting the Chief Housekeeper in managing and overseeing the Housekeeping operation. 1. Visits and constantly walks all areas of the vessel to verify their smooth running, acting on and following up on any issues found to ensure that standards are not affected. 1. Ensures that all guest orders are handled quickly and knowledgeably., 2. Ensures updates of and checks the Guest recovery log, checks for improvements to be made during the night. 1. Regularly monitors guest satisfaction and ensures personal responsibility and accountability. Reviews all mid-cruise and end-of-cruise comment cards and acts accordingly. Guest satisfaction being measured on a cruise-by-cruise basis by guest rating scores. 1. Carries out random checks in public areas, toilets, launderettes, laundry and room service to ensure high cleaning standards 1. Builds a report as a daily handover for the Chief Housekeeper and Butler Manager with any night Suite Movements 1. Updates and maintains Silver Compass., 2. To be fully knowledgeable of all in-suite services, amenities, functions and systems., 3. Is a continual source of information, help and assistance to all guests and crew., 4. Supervises and ensures that an equitable and effective work schedule for the housekeeping team is in place on a cruise-by-cruise basis and at least one day in advance. 1. Supervises and ensures that duty sign in sheets are monitored via the Time and Attendance application. 1. Ensures confidentiality when handling sensitive information., 2. Practices good administrative housekeeping for all employee records (i.e. training attendance sheets, test results, verbal counsels, working/resting hours). 1. Organizes and leads training sessions for all Night butlers, Utilities and Laundry team to continuously develop their knowledge, techniques, skills, guest focus and sense of service. 1. Prepares cruise reports, identifying and suggesting ways to improve guest service and satisfaction and ensures the maintenance of the complaint log. 1. Liaises with the HR Manager with regards to personnel issues, so they can be effectively dealt with, aiming to continuously improve the service offered (i.e. staff planning, skills, shortages, service standards and other training). 1. Maintains a consistent and fair corrective action system., 2. Updates, files and maintains any USPH logs, and IPM logs and cockroach traps., 3. Ensures that the Silversea product and service standards and procedures are in place and maintained. 1. Carries out regular inspections on the condition of equipment, checking and updating the maintenance log on a regular basis, following up on items still pending until closed. Maintaining records of inspections as standard. 1. Adheres to Public Health and Company cleaning and maintenance standards and ensures that the entire butler team is properly trained on Infection Control & Public Health standards, retaining training records as standard. 1. Ensures the readiness for any announced or unannounced Public Health inspection, whether it’s completed internally or by external authorities. 1. Ensures that all pantries are in compliance with Public Health standards at all times., 2. Demonstrates a high and consistent level of organization and management., 3. Responsible to ensure that the highest level of food and beverage services is provided in the suites by the Night butlers, and setup of trays for a smooth breakfast service. 1. Strictly follows the Infection Control and Outbreak Prevention Response regulations and ensures that the entire Housekeeping team follow your instructions. 1. Inducts, trains, coaches and leads crew to consistently deliver superior levels of performance., 2. Ensures that new crew are properly inducted to the team and the new work environment and receives all necessary training in a timely manner. 1. Communicates standards of performance to employees and trains employees effectively on them., 2. Complies fully with the Company procedures for talent management including the policies for cross training, promotion and transfer. 1. Strives to create and maintain a positive work environment. Successfully leading subordinates into productive working methods by setting an example and utilizing all available tools. 1. Mentors the Senior Butler utilizing effective delegation and preparing him/her for taking over the Butler Managers responsibilities if necessary. 1. Keeps self and team members aware of costs, budgets and monitoring procedures., 2. Maintains an accurate inventory of consumable and durable items in all Housekeeping areas, ordering of any required consumables and durables through MMS, for a smooth running of the operation. 1. Supervises and ensures that a full and complete inventory and consumption record is maintained for all supplies and equipment assigned to the Housekeeping department. 1. Controls the cost of china, silver, glass and consumable items by training and supervising the Housekeeping team to minimize breakage, loss and damage of equipment. Takes the necessary steps in order to maintain maximum cost control. 1. Maximizes revenue and minimizes operating expenses without negatively affecting the product delivered to the guests and crew. 1. Controls and approves the night team overtime and working hours. Making the best use of manpower by managing the hours worked by each crew member and monitoring the financial impact on the business, ensuring each employee works according to his/her contractual hours and in compliance with ILO and MLC work/rest hours. Completing all relevant documentation and finding alternative solutions in case of an anticipated increase in overtime, in order to fully comply with Silversea policy and procedures at all times. Record keeping as standard. 1. Proactively responds to issues or potential problems quickly and efficiently involving relevant people as required. Communicates any challenges, complaints or service difficulties to immediate supervisor. Keeping the Hotel Director promptly and fully informed of all problems and matters of significance. 1. Practices preventative maintenance., 2. Incorporates Company service standards, personalized service and sincere hospitality by creating positive experiences for guests, efficiently engaging with guests and anticipating guest needs. 1. Leads, trains and develops subordinates ensuring effective reviews, feedback, coaching and performance management. 1. Accountable for meeting Public Health requirements., 2. Practices good people management, maintaining proper conduct with all departments around the ship., 3. Observes and enforces uniform and grooming standards according to Company policies., 4. All other duties as assigned. QUALIFICATIONS: • Previous management/supervisory experience in a Housekeeping in a 5 star establishment, hotel or cruise ship or equivalent experience in a 5 star establishment., • Excellent knowledge of cleaning standards., • Knowledge and experience of Public Health policies and procedures., • Able to dispense, use and understand safe applications of cleaning chemicals., • Good working knowledge of Microsoft applications, Fidelio and hotel operating systems LANGUAGE REQUIREMENTS: Good knowledge of the English language is required. Ability to speak additional languages such as Spanish, preferred.

POSITION SUMMARY Assistant Housekeeping Manager owns the guests experience in Staterooms, offering a seamless execution of premium service coordinating and overseeing Stateroom Attendants work. ESSENTIAL DUTIES AND RESPONSIBILITIES Works in conjunction with the Housekeeping Director to coordinate, schedule, and supervise the day-to-day activities of the stateroom, public areas, open decks housekeeping function. Celebrity Cruises expects each shipboard employee to consistently demonstrate the principles of the Ways Program's Credo to all team members. In addition, all duties and responsibilities are to be performed in accordance with ISM/ISO and SQM (Safety Quality and Management) standards, USPH (United States Public Health) guidelines, Environmental, and Safety policies. Directs, coaches, supports, supervises, and evaluates (in conjunction with the Housekeeping Director) the performance of all direct reports. Manages the assignment of duties, responsibilities, and workstations to his/her staff. Develop, observe and evaluate staff and work procedures to ensure quality standards and service are met Presents overtime needs to Housekeeping Director for final approval. Collaborates with the Housekeeping Director, to review the requirements of the day’s schedules, guest requirements, guest comments and other related details. Perform daily meetings with staff to review changes and/or revisions to programming based on itinerary, weather conditions, demographics, etc. Responds to guest concerns in a considerate, professional, and positive manner by showing empathy and listening actively. Takes ownership of guest concerns, by following-up and ensuring complaints are resolved to the guest’s satisfaction. Is aware of, and/or acquires the necessary knowledge to follow the ship’s standard operations, to aid guests and crewmembers with inquiries. Responsible to conduct ten stateroom inspections daily and one stateroom in each section during embarkation day to ensure that company standards are followed and maintained continuously. Responsible for attending meetings, training activities, courses and all other work-related activities as needed. Responsible for Sanitation Logs, SQM Logs. Achieving ratings/targets that are set by the company. Perform inventories of linen, amenities etc. once a month or as often as needed. Conduct /oversee on-the-job training with new hire SA and DKAT/SAT/ESAT/CCL on cross training. Responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment. Creates and sends requisitions, views request estimates for product replacements, supplies, purchases, etc. and forwards to the Housekeeping Director for final approval. Conducts constant workstations/locker inspection to ensure items are correctly stored to minimize deterioration and waste. Mentors develop, motivate, discipline, and supply on-the-job training for staff to strengthen their current performance and preparation for future advancement. On a regular basis, meets with their staff, reviews the requirements of the day’s schedule, guest requirements and disseminates any other company related correspondence, notices, policies, procedures, training etc. Reviews schedule to estimate time requirements to ensure speed and efficiency. Meets with staff to review guest comments to implement revisions and improvements. KPI’s assigned to position/department. Monitors and manages the various assigned workstation functions. Monitors the assignment of duties and responsibilities to staff. Observes and evaluates staff and work procedures to ensure quality standards and service are met. Makes recommendations about personnel actions such as new hire requests and discharges, to ensure adequate and continuous staffing. Inspect workstations, work areas, equipment, etc. to ensure efficient service and conformance to standards. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards. HIRING QUALIFICATIONS ·One to two years housekeeping supervisory experience in an upscale hotel, resort, or cruise line (shipboard experience preferred). Minimum one to two years previous cleaning experience, preferably in an upscale hotel, resort, or cruise line (shipboard experience preferred) Knowledge of proper cleaning techniques, requirements and use of equipment. Knowledge of proper chemical handling. Ability to use customer service skills by exercising authority and discretion to satisfy guests in a manner consistent with Pillars of Safety, Service and Style Standards. Exceptional management skills in a multicultural and dynamic environment. Exceptional communication, problem solving, decision making and interpersonal skills. Superior customer service, teambuilding, and conflict resolution skills. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Strong planning, coaching, organizing, staffing, controlling, and evaluating skills. Ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the entire housekeeping operation. Ability to communicate diplomatically with department heads, coworkers, and other shipboard crewmembers to resolve problems and negotiate resolutions. Knowledge of policies and practices involved in the human resources function. Ability to manage the international staff in a positive and productive manner by motivating, developing, and managing employees as they work. Ability to use and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment. Working knowledge of computers, Internet access, and the ability to navigate within a variety of software packages such as Excel, Word, or related programs. Completion of high school or basic education equivalency needed. Language Requirements: Ability to speak additional languages such as Spanish, French, or German preferred.

POSITION SUMMARY The Executive Housekeeper is a critical member of the shipboard management team, responsible for the management of all Housekeeping functions and team members onboard. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. 1. Ensures cleanliness, maintenance and presentation standards are managed to brand standards in all Housekeeping areas, including all guest staterooms and balconies, guest corridors, officer cabins, laundry, lockers and storage areas in both the front and back of house., 2. Reports to the Hotel Director and takes an active role in all hotel division activities. Educates fellow division heads on cleanliness standards., 3. Responsible for leading, motivating and coaching a team of empowered individuals who will strive to deliver exceptional guest service, taking ownership and accountability for reacting to guest feedback and requests effectively and efficiently., 4. Mentors, develops and provides both classroom-style and on-the-job training to team members to strengthen their current performance and preparation for succession planning., 5. Oversees, coordinates, and administers the Housekeeping Division schedule in conjunction with the shoreside support group. Actively identifies and monitors the scheduling needs of the Housekeeping division., 6. Effectively manages all Laundry Operations onboard ensuring that the Laundry Master has all necessary skills, training, tools, information and support to enable delivery of services and products flawlessly and on a consistent basis., 7. Actively manages and reviews yearly budgets for Housekeeping and Laundry cost centers/expenses (e.g. consumable and replaceable items) and revenue streams (e.g. laundry, floral cart, tuxedo program, etc.)., 8. Leads division in taking a proactive approach to achieving and exceeding quantitative and qualitative goals and targets set for Housekeeping guest satisfaction ratings, GOLD Anchor Quality Reviews, employee satisfaction scores, Public Health inspections and audits, and Housekeeping Operational Reviews., 9. Maintains and communicates current knowledge of all ship’s regular events and special functions in order to provide guests and housekeeping team with accurate and updated information., 10. Comprehensive knowledge of cleaning practices, procedures, equipment and materials. Ensures cleaning equipment and supplies are maintained and that all team members are adequately trained to ensure proper and effective use., 11. Attends department and division head meetings. In addition, facilitates divisional crew and management meetings, training activities, courses and all other work-related activities with the Housekeeping Team., 12. Ensures frequent and consistent updates of clear and concise handover notes to eliminate any possible miscommunication that compromises the efficiency of set processes., 13. Oversees the Stateroom Attendant Performance Management Tool, ensuring system is maintained per the system’s Standard Operating Procedures document., 14. Identifies Career path opportunities for Management team and crew members and assists accordingly to reach career goals as a coach and mentor and works with the Fleet Executive Housekeepers., 15. Oversees the allocation of Support team resources for luggage and turnaround duties in conjunction with the Hotel Director., 16. Oversees the luggage operation on the last night of the cruise and turnaround day process to ensure duties are completed within the allocated time and to the required standards., 17. Oversees the entire Turnaround day process and monitors the progress of the Management teams, Stateroom Attendants, Support teams, Linen runners and Laundry team to ensure stateroom areas will be ready by 1:00pm., 18. Fully owns any guest concern in line with onboard problem resolution guidelines to ensure maximum guest satisfaction and oversees the entire division and trains and coaches responses for effective problem resolution., 19. Maintains safe, secure, and healthy environment by enforcing organizational standards, procedures, and legal regulations and promoting Workplace Safety., 20. Assigns duties and responsibilities to team members. Observes and evaluates team members through open and honest feedback to ensure high quality standards are met., 21. Performs related duties as required. HIRING QUALIFICATIONS · Minimum five to seven years managerial/operational experience in housekeeping and laundry operations of large 4 or 5 Star hotels (500+ rooms), cruise line or hospitality industry related field required, with demonstrated experience supervising team of minimum of 70 employees and managing budgets in excess of $1M annually. · Demonstrates strong results oriented management style with proven successes · Specific knowledge of principles and processes for providing exceptional customer and personal service including needs assessment, problem resolution, demonstrated strong attention to detail and achievement of quality service standards · Ability to effectively deal with internal and external guests, some of whom will require high levels of discretion, patience, tact and diplomacy · Ability to communicate diplomatically with managers, shipboard and shore-side employees to resolve problems and negotiate amicable resolution to challenges · Flexibility to manage, direct and encourage a positive, dynamic, diverse Housekeeping operation by navigating through a changing work environment · Should be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible · Ability to work positively and cooperatively in a diverse team environment to meet overall established time frames for the Housekeeping division operation · Should harbor a flexible outlook towards placement throughout the fleet, considering changing fleet-wide operational business needs · Working knowledge of cleaning procedures and equipment, chemical handling, linen par levels, public health standards, computers, internet access, and the ability to navigate within a variety of software packages (e.g. MS Office) and office equipment · Completion of high school or equivalent required; bachelors’ degree preferred Language Requirements: Ability to speak additional languages such as Spanish, Mandarin, Italian, French, German or Portuguese preferred.

The Executive Housekeeper is a critical member of the shipboard management team, responsible for the management of all Housekeeping functions and team members onboard. Ensures cleanliness, maintenance and presentation standards are managed to brand standards in all Housekeeping areas, including all guest staterooms and balconies, guest corridors, officer cabins, laundry, lockers and storage areas in both the front and back of house. Responsible for leading, motivating and coaching a team of empowered individuals who will strive to deliver exceptional guest service, taking ownership and accountability for reacting to guest feedback and requests effectively and efficiently. Mentors, develops and provides both classroom-style and on-the-job training to team members to strengthen their current performance and preparation for succession planning. Oversees, coordinates, and administers the Housekeeping Division schedule in conjunction with the shoreside support group. Actively identifies and monitors the scheduling needs of the Housekeeping division. Effectively manages all Laundry Operations onboard ensuring that the Laundry Master has all necessary skills, training, tools, information and support to enable delivery of services and products flawlessly and on a consistent basis. Actively manages and reviews yearly budgets for Housekeeping and Laundry cost centers/expenses (e.g. consumable and replaceable items) and revenue streams (e.g. laundry, floral cart, tuxedo program, etc.). Leads division in taking a proactive approach to achieving and exceeding quantitative and qualitative goals and targets set for Housekeeping guest satisfaction ratings, GOLD Anchor Quality Reviews, employee satisfaction scores, Public Health inspections and audits, and Housekeeping Operational Reviews. Maintains and communicates current knowledge of all ship’s regular events and special functions in order to provide guests and housekeeping team with accurate and updated information. Comprehensive knowledge of cleaning practices, procedures, equipment and materials. Ensures cleaning equipment and supplies are maintained and that all team members are adequately trained to ensure proper and effective use. In addition, facilitates divisional crew and management meetings, training activities, courses and all other work-related activities with the Housekeeping Team. Oversees the Stateroom Attendant Performance Management Tool, ensuring system is maintained per the system’s Standard Operating Procedures document. Identifies Career path opportunities for Management team and crew members and assists accordingly to reach career goals as a coach and mentor and works with the Fleet Executive Housekeepers. Oversees the allocation of Support team resources for luggage and turnaround duties in conjunction with the Hotel Director. Oversees the luggage operation on the last night of the cruise and turnaround day process to ensure duties are completed within the allocated time and to the required standards. Oversees the entire Turnaround day process and monitors the progress of the Management teams, Stateroom Attendants, Support teams, Linen runners and Laundry team to ensure stateroom areas will be ready by 1:00pm. Maintains safe, secure, and healthy environment by enforcing organizational standards, procedures, and legal regulations and promoting Workplace Safety. Observes and evaluates team members through open and honest feedback to ensure high quality standards are met. Minimum five to seven years managerial/operational experience in housekeeping and laundry operations of large 4 or 5 Star hotels (500+ rooms), cruise line or hospitality industry related field required, with demonstrated experience supervising team of minimum of 70 employees and managing budgets in excess of $1M annually. · Specific knowledge of principles and processes for providing exceptional customer and personal service including needs assessment, problem resolution, demonstrated strong attention to detail and achievement of quality service standards · Flexibility to manage, direct and encourage a positive, dynamic, diverse Housekeeping operation by navigating through a changing work environment · Should be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible · Ability to work positively and cooperatively in a diverse team environment to meet overall established time frames for the Housekeeping division operation · Working knowledge of cleaning procedures and equipment, chemical handling, linen par levels, public health standards, computers, internet access, and the ability to navigate within a variety of software packages (e.g. MS Office) and office equipment · bachelors’ degree preferred Ability to speak additional languages such as Spanish, Mandarin, Italian, French, German or Portuguese preferred.

The Executive Housekeeper is a critical member of the shipboard management team, responsible for the management of all Housekeeping functions and team members onboard. Ensures cleanliness, maintenance and presentation standards are managed to brand standards in all Housekeeping areas, including all guest staterooms and balconies, guest corridors, officer cabins, laundry, lockers and storage areas in both the front and back of house. Responsible for leading, motivating and coaching a team of empowered individuals who will strive to deliver exceptional guest service, taking ownership and accountability for reacting to guest feedback and requests effectively and efficiently. Mentors, develops and provides both classroom-style and on-the-job training to team members to strengthen their current performance and preparation for succession planning. Oversees, coordinates, and administers the Housekeeping Division schedule in conjunction with the shoreside support group. Actively identifies and monitors the scheduling needs of the Housekeeping division. Effectively manages all Laundry Operations onboard ensuring that the Laundry Master has all necessary skills, training, tools, information and support to enable delivery of services and products flawlessly and on a consistent basis. Actively manages and reviews yearly budgets for Housekeeping and Laundry cost centers/expenses (e.g. consumable and replaceable items) and revenue streams (e.g. laundry, floral cart, tuxedo program, etc.). Leads division in taking a proactive approach to achieving and exceeding quantitative and qualitative goals and targets set for Housekeeping guest satisfaction ratings, GOLD Anchor Quality Reviews, employee satisfaction scores, Public Health inspections and audits, and Housekeeping Operational Reviews. Maintains and communicates current knowledge of all ship’s regular events and special functions in order to provide guests and housekeeping team with accurate and updated information. Comprehensive knowledge of cleaning practices, procedures, equipment and materials. Ensures cleaning equipment and supplies are maintained and that all team members are adequately trained to ensure proper and effective use. In addition, facilitates divisional crew and management meetings, training activities, courses and all other work-related activities with the Housekeeping Team. Oversees the Stateroom Attendant Performance Management Tool, ensuring system is maintained per the system’s Standard Operating Procedures document. Identifies Career path opportunities for Management team and crew members and assists accordingly to reach career goals as a coach and mentor and works with the Fleet Executive Housekeepers. Oversees the allocation of Support team resources for luggage and turnaround duties in conjunction with the Hotel Director. Oversees the luggage operation on the last night of the cruise and turnaround day process to ensure duties are completed within the allocated time and to the required standards. Oversees the entire Turnaround day process and monitors the progress of the Management teams, Stateroom Attendants, Support teams, Linen runners and Laundry team to ensure stateroom areas will be ready by 1:00pm. Maintains safe, secure, and healthy environment by enforcing organizational standards, procedures, and legal regulations and promoting Workplace Safety. Observes and evaluates team members through open and honest feedback to ensure high quality standards are met. Minimum five to seven years managerial/operational experience in housekeeping and laundry operations of large 4 or 5 Star hotels (500+ rooms), cruise line or hospitality industry related field required, with demonstrated experience supervising team of minimum of 70 employees and managing budgets in excess of $1M annually. · Specific knowledge of principles and processes for providing exceptional customer and personal service including needs assessment, problem resolution, demonstrated strong attention to detail and achievement of quality service standards · Flexibility to manage, direct and encourage a positive, dynamic, diverse Housekeeping operation by navigating through a changing work environment · Should be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible · Ability to work positively and cooperatively in a diverse team environment to meet overall established time frames for the Housekeeping division operation · Working knowledge of cleaning procedures and equipment, chemical handling, linen par levels, public health standards, computers, internet access, and the ability to navigate within a variety of software packages (e.g. MS Office) and office equipment · bachelors’ degree preferred Ability to speak additional languages such as Spanish, Mandarin, Italian, French, German or Portuguese preferred.

Position Summary: Overall responsibility of delivering high quality, efficient, individualized and technically excellent butler and cleaning services in guest suites, public areas and back of house in accordance with Company Policies, strictly upholding any Public Health standards and towards a goal of achieving total guest satisfaction. Essential Duties and Responsibilities: 1. Provides guests and crew with the highest quality butler and cleaning services by managing and overseeing the entire Housekeeping operation. 2. Visits and constantly walks all areas of the vessel to verify their smooth running, acting on and following up any issues found to ensure that standards are not affected. 3. Proactively interacts with all guests in order to identify their expectations and needs fulfilling them promptly. 4. Ensures in collaboration and practices good people management, maintaining proper conduct with all departments around the ship. 5. Ensures that all guest requests, enquiries and complaints are responded to immediately and are followed up on efficiently and to the guests satisfaction. 6. Regularly monitors customer satisfaction and ensures personal responsibility and accountability. Reviews all mid cruise and end of cruise comment cards and acts accordingly. Guest satisfaction being measured on a cruise by cruise basis by guest rating scores. 7. Checks all VIP status and big suites on embarkation and ensures that all in-suite procedures are executed. Carries out random checks on all other suites on embarkation. 8. Supervises and ensures that an equitable In Port Manning schedule for the Housekeeping team is maintained and displayed in an area accessible to all team members. 9. Ensures confidentiality when handling sensitive information. 10. Practices good administrative housekeeping for all employee records (i.e. training attendance sheets, test results, verbal counsels, resting hours). Inducts, trains, coaches and leads crew to consistently deliver superior levels of performance 11. Prepares cruise reports, identifying and suggesting ways to improve guest service and satisfaction and ensures the maintenance of the complaint log and operational costs. 12. Follows Public Health requirements, Maintains logs, company product and service standards and procedures, ensuring the Silversea product and service standards and procedures are in place and maintained. 13. Liaises with the HR Manager with regards to personnel issues, so they can be effectively dealt with, aiming to continuously improve the service offered (i.e. staff planning, skills, shortages, service standards and other training). 14. Maintains a consistent and fair corrective action system and demonstrates a high and consistent level of organization and management 15. Carries out turnaround crew meetings to ensure that all necessary information is properly communicated to all concerned. Ensures that all the Housekeeping team receive all the information they need to perform their duties, including guest numbers, VIP information and any information pertinent to the guest services. 16. Carries out regular inspections on the conditions of equipment, checking the maintenance log on a regular basis, following up on items still pending until closed. Maintaining records of inspections as standard. 17. Full cooperation to assign crew for loading duties, luggage embarkation and disembarkation. 18. Adheres to Public Health and Company cleaning and maintenance standards and ensures that the entire Housekeeping team is properly trained on Public Health standards, retaining training records as standard. 19. Ensures the readiness for any announced or unannounced Public Health inspection, whether it’s completed internally or by external authorities. 20. Demonstrates a high and consistent level of organization and management. 21. Ensures that the Integrated Pest Management plan is in place and followed in all Housekeeping areas as per Silversea policy and procedures. 22. Responsible to ensure that the highest level of food and beverage services is provided in the suites by the butlers. 23. Oversees and ensures an efficient and outstanding laundry service. 24. Supervises the flower decoration in the guest suites and public areas of the ship. 25. Strictly follows the Outbreak Response regulations and ensures that the entire Housekeeping team follow your instructions. 26. Ensures that new employees are properly inducted to the team and the new work environment and receives all necessary training in a timely manner. 27. Communicates standards of performance to employees and trains employees effectively on them. 28. Oversees all administrative aspects of the department. 29. Fully implements the performance review, cross and promotional training system and complies with the process. 30. Strives to create and maintain a positive work environment. Successfully leading subordinates into productive working methods by setting an example and utilizing all available tools. 31. Mentors the Butler Manager, utilizing effective delegation and preparing him/her for taking over the Chief Housekeeper responsibilities if necessary. 32. Keeps self and team members aware of costs, budgets and monitoring procedures. Maintains an accurate inventory of consumable and durable items in all Housekeeping areas. Supervises and ensures that regular inventory spot checks are carried out in all Housekeeping areas. 33. Controls the cost of China, silver, glass and consumable items by training and supervising the Housekeeping team to minimize breakage, loss and damage of equipment. Takes the necessary steps in order to maintain maximum cost control. 34. Maximizes revenue and minimizes operating expenses without negatively affecting the product delivered to the guests and crew. 35. Participates in budget preparation as required by the Hotel Director. 36. Supervises and approves requisitions for consumables according to activity projections, accurately maintains PAR stocks onboard the vessels and adhering to Periodic replacement of durables. 37. Prepares cost productive orders for consumable and non-consumable items according to order schedule. 38. Controls and approves Housekeeping and Butler overtime and working hours. Making the best use of manpower, ensuring each employee works according to his/her contractual hours and in compliance with ILO and MLC work/rest hours. Completing all relevant entries in the Time and Attendance system, and verifying any violations. 39. Proactively responds to issues or potential problems quickly and efficiently involving relevant people as required. Communicates any challenges, complaints or service difficulties to immediate supervisor. Keeping the Hotel Director promptly and fully informed of all problems and matters of significance. 40. Displays a thorough knowledge of the ships daily activities to be able to advise the guests. 41. Practices preventative maintenance. 42. Incorporates Company service standards, personalized service and sincere hospitality by creating positive experiences for guests, efficiently engaging with guests and anticipating guest needs. 43. Leads, trains and develops subordinates ensuring effective reviews, feedback, coaching and performance management. 44. Observes and enforces uniform and grooming standards according to Company policies. 45. All other duties as assigned. Safety Duties: 1. Participates in crew and passenger safety drills according to instructions. 2. Always complies with the Company’s safety and pollution prevention regulations and operating procedures. 3. Participates in all mandatory training. 4. Leads by example by taking care of Health and Safety of self and others. 5. Ensures that all work equipment, personal protective equipment, chemicals and safety devices are being used correctly. Delivering training, guidance and supervision on how to use and maintain them. 6. Implements and supports all Silversea initiatives and programs as requested by the corporate office. Performs related duties as required. Qualifications: 1. Valid STCW95 certification. 2. Previous Housekeeper Managerial or Butler Manager experience in a 5-star establishment, hotel or cruise ship for a minimum of 2 years. 3. Proven experience of budget and financial management within a hospitality environment. 4. Excellent knowledge of cleaning standards. 5. Knowledge and experience of Public Health policies and procedures.

Desde Only YOU Hotels buscamos profesionales capaces de superarse a sí mismos, de ser ejemplo de compromiso, motivación y optimismo, logrando entusiasmar al cliente y contribuyendo al éxito, guiados siempre por nuestros valores. Desde nuestro equipo, el más anfitrión de la ciudad, buscamos COCINEROS flexibles y polivalentes que disfruten del trabajo en equipo, que quieran compartir su conocimiento y experiencia con los demás y que busquen estabilidad. Si te identificas con nosotros, eres atrevido, creativo, y te apasiona este mundo... ¡únete al equipo! Ciclo formativo de Grado Medio. Experiencia previa en una posición similar en restaurantes u hoteles de al menos, 2 años. Preparar y cocinar los platos de la carta de forma autónoma, con habilidad y precisión, bajo la planificación del Jefe de Cocina y del Jefe de Partida. Trabajar en colaboración con el equipo de cocina para asegurar que los platos se sirven en tiempo y forma. Mantener en todo momento un elevado nivel de calidad y servicio al cliente con el fin de fidelizarlo. A cambio de tu compromiso y motivación, te ofrecemos: Unirte a Palladium Hotel Group, empresa española con presencia internacional en pleno proceso de expansión, que ha sido reconocida por cuarto año consecutivo como Top Employer en España, Italia, México, República Dominicana, Brasil y Jamaica.Ofrecemos una política salarial competitiva y estabilidad laboral, así como planes de formación para que tengas posibilidades de desarrollo y crecimiento dentro de la compañía a nivel nacional e internacional.Formarás parte de un equipo dinámico, multicultural, con mentalidad ganadora y que cuenta con grandes profesionales del sector hotelero, y estarás al día de las nuevas tendencias de tu área y del sector.Además, podrás disfrutar de acceso a descuentos en hoteles del grupo y otras empresas asociadas a través de PHG Benefits Club.Trabajar en una empresa socialmente responsable, con posibilidad de colaborar con iniciativas para preservar el medio ambiente y promover la integración social.Te ofrecemos la posibilidad de hacer carrera con nosotros, crecer dentro de la compañía, y participar en la expansión de Only YOU Hotels.

Desde Only YOU Hotels buscamos profesionales capaces de superarse a sí mismos, de ser ejemplo de compromiso, motivación y optimismo, logrando entusiasmar al cliente y contribuyendo al éxito, guiados siempre por nuestros valores. Desde nuestro equipo, el más anfitrión de la ciudad, buscamos COCINEROS flexibles y polivalentes que disfruten del trabajo en equipo, que quieran compartir su conocimiento y experiencia con los demás y que busquen estabilidad. Si te identificas con nosotros, eres atrevido, creativo, y te apasiona este mundo... ¡únete al equipo! Ciclo formativo de Grado Medio. Experiencia previa en una posición similar en restaurantes u hoteles de al menos, 2 años. Preparar y cocinar los platos de la carta de forma autónoma, con habilidad y precisión, bajo la planificación del Jefe de Cocina y del Jefe de Partida. Trabajar en colaboración con el equipo de cocina para asegurar que los platos se sirven en tiempo y forma. Mantener en todo momento un elevado nivel de calidad y servicio al cliente con el fin de fidelizarlo. A cambio de tu compromiso y motivación, te ofrecemos: Unirte a Palladium Hotel Group, empresa española con presencia internacional en pleno proceso de expansión, que ha sido reconocida por cuarto año consecutivo como Top Employer en España, Italia, México, República Dominicana, Brasil y Jamaica.Ofrecemos una política salarial competitiva y estabilidad laboral, así como planes de formación para que tengas posibilidades de desarrollo y crecimiento dentro de la compañía a nivel nacional e internacional.Formarás parte de un equipo dinámico, multicultural, con mentalidad ganadora y que cuenta con grandes profesionales del sector hotelero, y estarás al día de las nuevas tendencias de tu área y del sector.Además, podrás disfrutar de acceso a descuentos en hoteles del grupo y otras empresas asociadas a través de PHG Benefits Club.Trabajar en una empresa socialmente responsable, con posibilidad de colaborar con iniciativas para preservar el medio ambiente y promover la integración social.Te ofrecemos la posibilidad de hacer carrera con nosotros, crecer dentro de la compañía, y participar en la expansión de Only YOU Hotels.

The Executive Housekeeper is a critical member of the shipboard management team, responsible for the management of all Housekeeping functions and team members onboard. Ensures cleanliness, maintenance and presentation standards are managed to brand standards in all Housekeeping areas, including all guest staterooms and balconies, guest corridors, officer cabins, laundry, lockers and storage areas in both the front and back of house. Responsible for leading, motivating and coaching a team of empowered individuals who will strive to deliver exceptional guest service, taking ownership and accountability for reacting to guest feedback and requests effectively and efficiently. Mentors, develops and provides both classroom-style and on-the-job training to team members to strengthen their current performance and preparation for succession planning. Oversees, coordinates, and administers the Housekeeping Division schedule in conjunction with the shoreside support group. Actively identifies and monitors the scheduling needs of the Housekeeping division. Effectively manages all Laundry Operations onboard ensuring that the Laundry Master has all necessary skills, training, tools, information and support to enable delivery of services and products flawlessly and on a consistent basis. Actively manages and reviews yearly budgets for Housekeeping and Laundry cost centers/expenses (e.g. consumable and replaceable items) and revenue streams (e.g. laundry, floral cart, tuxedo program, etc.). Leads division in taking a proactive approach to achieving and exceeding quantitative and qualitative goals and targets set for Housekeeping guest satisfaction ratings, GOLD Anchor Quality Reviews, employee satisfaction scores, Public Health inspections and audits, and Housekeeping Operational Reviews. Maintains and communicates current knowledge of all ship’s regular events and special functions in order to provide guests and housekeeping team with accurate and updated information. Comprehensive knowledge of cleaning practices, procedures, equipment and materials. Ensures cleaning equipment and supplies are maintained and that all team members are adequately trained to ensure proper and effective use. In addition, facilitates divisional crew and management meetings, training activities, courses and all other work-related activities with the Housekeeping Team. Oversees the Stateroom Attendant Performance Management Tool, ensuring system is maintained per the system’s Standard Operating Procedures document. Identifies Career path opportunities for Management team and crew members and assists accordingly to reach career goals as a coach and mentor and works with the Fleet Executive Housekeepers. Oversees the allocation of Support team resources for luggage and turnaround duties in conjunction with the Hotel Director. Oversees the luggage operation on the last night of the cruise and turnaround day process to ensure duties are completed within the allocated time and to the required standards. Oversees the entire Turnaround day process and monitors the progress of the Management teams, Stateroom Attendants, Support teams, Linen runners and Laundry team to ensure stateroom areas will be ready by 1:00pm. Maintains safe, secure, and healthy environment by enforcing organizational standards, procedures, and legal regulations and promoting Workplace Safety. Observes and evaluates team members through open and honest feedback to ensure high quality standards are met. Minimum five to seven years managerial/operational experience in housekeeping and laundry operations of large 4 or 5 Star hotels (500+ rooms), cruise line or hospitality industry related field required, with demonstrated experience supervising team of minimum of 70 employees and managing budgets in excess of $1M annually. · Specific knowledge of principles and processes for providing exceptional customer and personal service including needs assessment, problem resolution, demonstrated strong attention to detail and achievement of quality service standards · Flexibility to manage, direct and encourage a positive, dynamic, diverse Housekeeping operation by navigating through a changing work environment · Should be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible · Ability to work positively and cooperatively in a diverse team environment to meet overall established time frames for the Housekeeping division operation · Working knowledge of cleaning procedures and equipment, chemical handling, linen par levels, public health standards, computers, internet access, and the ability to navigate within a variety of software packages (e.g. MS Office) and office equipment · bachelors’ degree preferred Ability to speak additional languages such as Spanish, Mandarin, Italian, French, German or Portuguese preferred.

Desde Only YOU Hotels buscamos profesionales capaces de superarse a sí mismos, de ser ejemplo de compromiso, motivación y optimismo, logrando entusiasmar al cliente y contribuyendo al éxito, guiados siempre por nuestros valores. Desde nuestro equipo, el más anfitrión de la ciudad, buscamos COCINEROS flexibles y polivalentes que disfruten del trabajo en equipo, que quieran compartir su conocimiento y experiencia con los demás y que busquen estabilidad. Si te identificas con nosotros, eres atrevido, creativo, y te apasiona este mundo... ¡únete al equipo! Ciclo formativo de Grado Medio. Experiencia previa en una posición similar en restaurantes u hoteles de al menos, 2 años. Preparar y cocinar los platos de la carta de forma autónoma, con habilidad y precisión, bajo la planificación del Jefe de Cocina y del Jefe de Partida. Trabajar en colaboración con el equipo de cocina para asegurar que los platos se sirven en tiempo y forma. Mantener en todo momento un elevado nivel de calidad y servicio al cliente con el fin de fidelizarlo. A cambio de tu compromiso y motivación, te ofrecemos: Unirte a Palladium Hotel Group, empresa española con presencia internacional en pleno proceso de expansión, que ha sido reconocida por cuarto año consecutivo como Top Employer en España, Italia, México, República Dominicana, Brasil y Jamaica.Ofrecemos una política salarial competitiva y estabilidad laboral, así como planes de formación para que tengas posibilidades de desarrollo y crecimiento dentro de la compañía a nivel nacional e internacional.Formarás parte de un equipo dinámico, multicultural, con mentalidad ganadora y que cuenta con grandes profesionales del sector hotelero, y estarás al día de las nuevas tendencias de tu área y del sector.Además, podrás disfrutar de acceso a descuentos en hoteles del grupo y otras empresas asociadas a través de PHG Benefits Club.Trabajar en una empresa socialmente responsable, con posibilidad de colaborar con iniciativas para preservar el medio ambiente y promover la integración social.Te ofrecemos la posibilidad de hacer carrera con nosotros, crecer dentro de la compañía, y participar en la expansión de Only YOU Hotels.

Preferible experiencia con herramientas de limpieza de terraza y productos ecológicos.

Hola, necesito una limpieza completa de mi barbecue exterior. Preferiría que traigan sus productos de limpieza adecuados y que dejen todo desinfectado y listo para usar.

FCC Medio Ambiente es la empresa líder de servicios medioambientales en España, referente en la gestión de servicios de recogida de residuos, mantenimiento y conservación de zonas verdes, limpieza viaria, mantenimiento de redes de alcantarillado, etc. Buscamos a un oficial de mantenimiento espec

POSITION SUMMARY The Executive Housekeeper is a critical member of the shipboard management team, responsible for the management of all Housekeeping functions and team members onboard. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times., 2. Ensures cleanliness, maintenance and presentation standards are managed to brand standards in all Housekeeping areas, including all guest staterooms and balconies, guest corridors, officer cabins, laundry, lockers and storage areas in both the front and back of house., 3. Reports to the Hotel Director and takes an active role in all hotel division activities. Educates fellow division heads on cleanliness standards., 4. Responsible for leading, motivating and coaching a team of empowered individuals who will strive to deliver exceptional guest service, taking ownership and accountability for reacting to guest feedback and requests effectively and efficiently., 5. Mentors, develops and provides both classroom-style and on-the-job training to team members to strengthen their current performance and preparation for succession planning., 6. Oversees, coordinates, and administers the Housekeeping Division schedule in conjunction with the shoreside support group. Actively identifies and monitors the scheduling needs of the Housekeeping division., 7. Effectively manages all Laundry Operations onboard ensuring that the Laundry Master has all necessary skills, training, tools, information and support to enable delivery of services and products flawlessly and on a consistent basis., 8. Actively manages and reviews yearly budgets for Housekeeping and Laundry cost centers/expenses (e.g. consumable and replaceable items) and revenue streams (e.g. laundry, floral cart, tuxedo program, etc.)., 9. Leads division in taking a proactive approach to achieving and exceeding quantitative and qualitative goals and targets set for Housekeeping guest satisfaction ratings, GOLD Anchor Quality Reviews, employee satisfaction scores, Public Health inspections and audits, and Housekeeping Operational Reviews., 10. Maintains and communicates current knowledge of all ship’s regular events and special functions in order to provide guests and housekeeping team with accurate and updated information., 11. Comprehensive knowledge of cleaning practices, procedures, equipment and materials. Ensures cleaning equipment and supplies are maintained and that all team members are adequately trained to ensure proper and effective use., 12. Attends department and division head meetings. In addition, facilitates divisional crew and management meetings, training activities, courses and all other work-related activities with the Housekeeping Team., 13. Ensures frequent and consistent updates of clear and concise handover notes to eliminate any possible miscommunication that compromises the efficiency of set processes., 14. Oversees the Stateroom Attendant Performance Management Tool, ensuring system is maintained per the system’s Standard Operating Procedures document., 15. Identifies Career path opportunities for Management team and crew members and assists accordingly to reach career goals as a coach and mentor and works with the Fleet Executive Housekeepers., 16. Oversees the allocation of Support team resources for luggage and turnaround duties in conjunction with the Hotel Director., 17. Oversees the luggage operation on the last night of the cruise and turnaround day process to ensure duties are completed within the allocated time and to the required standards., 18. Oversees the entire Turnaround day process and monitors the progress of the Management teams, Stateroom Attendants, Support teams, Linen runners and Laundry team to ensure stateroom areas will be ready by 1:00pm., 19. Fully owns any guest concern in line with onboard problem resolution guidelines to ensure maximum guest satisfaction and oversees the entire division and trains and coaches responses for effective problem resolution., 20. Maintains safe, secure, and healthy environment by enforcing organizational standards, procedures, and legal regulations and promoting Workplace Safety., 21. Assigns duties and responsibilities to team members. Observes and evaluates team members through open and honest feedback to ensure high quality standards are met., 22. Performs related duties as required. HIRING QUALIFICATIONS · Minimum five to seven years managerial/operational experience in housekeeping and laundry operations of large 4 or 5 Star hotels (500+ rooms), cruise line or hospitality industry related field required, with demonstrated experience supervising team of minimum of 70 employees and managing budgets in excess of $1M annually. · Demonstrates strong results oriented management style with proven successes · Specific knowledge of principles and processes for providing exceptional customer and personal service including needs assessment, problem resolution, demonstrated strong attention to detail and achievement of quality service standards · Ability to effectively deal with internal and external guests, some of whom will require high levels of discretion, patience, tact and diplomacy · Ability to communicate diplomatically with managers, shipboard and shore-side employees to resolve problems and negotiate amicable resolution to challenges · Flexibility to manage, direct and encourage a positive, dynamic, diverse Housekeeping operation by navigating through a changing work environment · Should be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible · Ability to work positively and cooperatively in a diverse team environment to meet overall established time frames for the Housekeeping division operation · Should harbor a flexible outlook towards placement throughout the fleet, considering changing fleet-wide operational business needs · Working knowledge of cleaning procedures and equipment, chemical handling, linen par levels, public health standards, computers, internet access, and the ability to navigate within a variety of software packages (e.g. MS Office) and office equipment · Completion of high school or equivalent required; bachelors’ degree preferred Language Requirements: Ability to speak additional languages such as Spanish, Mandarin, Italian, French, German or Portuguese preferred.

In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times.

Además, hemos sido galardonados como World-class Workplace 2022 por la consultora internacional Effectory. Si te apasiona el mundo de la auditoria interna relacionado con los Seguros ¡esta podría ser la oportunidad perfecta para ti. Planificación y ejecución de auditorías internas.

Assistant Housekeeping Manager owns the guests experience in Staterooms, offering a seamless execution of premium service coordinating and overseeing Stateroom Attendants work.

Grupo internacional con sede corporativa en Madrid y operaciones en varios países de Europa, perteneciente a un entorno multinacional y en crecimiento, busca incorporar un/a Manager de Auditoría Interna con nivel alto de Francés para reforzar su equipo a nivel europeo. Misión del rol Participar activamente en la planificación, ejecución y seguimiento de auditorías internas, contribuyendo a la mejora del control interno, la gestión de riesgos y la eficiencia de los procesos de negocio, con interacción directa con dirección, comités y equipos internacionales. Responsabilidades principales • Revisión y entendimiento de la documentación de negocio, incluyendo:, • Mapas de riesgos estratégicos y operativos, • KRIs -Manuales de procesos y políticas -Controles y pruebas de controles (TOD / TOE) • Elaboración de programas de auditoría sencillos y apoyo en programas de mayor complejidad, • Definición de muestreos de auditoría según el alcance de cada revisión, • Planificación y seguimiento de cronogramas de auditoría, • Solicitud, seguimiento y escalado de documentación necesaria para la ejecución de auditorías, • Ejecución de trabajos de auditoría y coordinación con expertos externos cuando sea necesario, • Identificación de gaps de control, vacíos normativos, oportunidades de mejora y potenciales ahorros de costes, • Identificación y evaluación de controles SCIIF, • Seguimiento de la implementación de recomendaciones de auditoría, • Formación y acompañamiento a perfiles más junior del equipo y, puntualmente, a equipos de negocio, • Reporte continuo al responsable de Auditoría Interna para Europa, • Preparación de presentaciones ejecutivas de alto impacto para Dirección, Comités y Accionistas, • Elaboración de informes periódicos para el Comité de Auditoría, Riesgos y Ética conforme al Plan Anual de Auditoría, • Gestión y mantenimiento de la documentación de auditoría en herramienta GRC corporativa Requisitos (H/M/D) • Titulación en Auditoría, ADE, Contabilidad o similar, • Entre 6 y 8 años de experiencia en auditoría externa, auditoría interna y/o control interno, • Experiencia previa en Big Four (mín. 2–3 años), • Deseable procedencia de empresas del sector retail o industrial, • Conocimientos sólidos de IFRS y US GAAP, • Experiencia en SOX (valorada), • Conocimiento del marco COSO de gestión de riesgos y control interno, • Microsoft Office avanzado, especialmente Excel (nivel experto), • PowerPoint y Power Pivot (imprescindible), • Power BI u otras herramientas de análisis de datos, • Inglés nivel C1 (imprescindible), • Francés nivel C1 (imprescindible), • Disponibilidad para viajar entre un 15% y 30% (España, Francia y Portugal)

Assistant Housekeeping Manager owns the guests experience in Staterooms, offering a seamless execution of premium service coordinating and overseeing Stateroom Attendants work.

Housekeeping Supervisor is responsible for the operational management of all Housekeeping functions and may be assigned to manage accommodation area or assigned Public areas day/night or Crew area or Pool area. This position provides direct support to the Assistant Housekeeping Manager and Housekeep

POSITION SUMMARY Overall responsibility of delivering high quality cleaning and smooth running of housekeeping, room service and laundry during the night. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Provides guests and crew with the highest quality butler services by assisting the Chief Housekeeper in managing and overseeing the Housekeeping operation. 1. Visits and constantly walks all areas of the vessel to verify their smooth running, acting on and following up on any issues found to ensure that standards are not affected. 1. Ensures that all guest orders are handled quickly and knowledgeably., 2. Ensures updates of and checks the Guest recovery log, checks for improvements to be made during the night. 1. Regularly monitors guest satisfaction and ensures personal responsibility and accountability. Reviews all mid-cruise and end-of-cruise comment cards and acts accordingly. Guest satisfaction being measured on a cruise-by-cruise basis by guest rating scores. 1. Carries out random checks in public areas, toilets, launderettes, laundry and room service to ensure high cleaning standards 1. Builds a report as a daily handover for the Chief Housekeeper and Butler Manager with any night Suite Movements 1. Updates and maintains Silver Compass., 2. To be fully knowledgeable of all in-suite services, amenities, functions and systems., 3. Is a continual source of information, help and assistance to all guests and crew., 4. Supervises and ensures that an equitable and effective work schedule for the housekeeping team is in place on a cruise-by-cruise basis and at least one day in advance. 1. Supervises and ensures that duty sign in sheets are monitored via the Time and Attendance application. 1. Ensures confidentiality when handling sensitive information., 2. Practices good administrative housekeeping for all employee records (i.e. training attendance sheets, test results, verbal counsels, working/resting hours). 1. Organizes and leads training sessions for all Night butlers, Utilities and Laundry team to continuously develop their knowledge, techniques, skills, guest focus and sense of service. 1. Prepares cruise reports, identifying and suggesting ways to improve guest service and satisfaction and ensures the maintenance of the complaint log. 1. Liaises with the HR Manager with regards to personnel issues, so they can be effectively dealt with, aiming to continuously improve the service offered (i.e. staff planning, skills, shortages, service standards and other training). 1. Maintains a consistent and fair corrective action system., 2. Updates, files and maintains any USPH logs, and IPM logs and cockroach traps., 3. Ensures that the Silversea product and service standards and procedures are in place and maintained. 1. Carries out regular inspections on the condition of equipment, checking and updating the maintenance log on a regular basis, following up on items still pending until closed. Maintaining records of inspections as standard. 1. Adheres to Public Health and Company cleaning and maintenance standards and ensures that the entire butler team is properly trained on Infection Control & Public Health standards, retaining training records as standard. 1. Ensures the readiness for any announced or unannounced Public Health inspection, whether it’s completed internally or by external authorities. 1. Ensures that all pantries are in compliance with Public Health standards at all times., 2. Demonstrates a high and consistent level of organization and management., 3. Responsible to ensure that the highest level of food and beverage services is provided in the suites by the Night butlers, and setup of trays for a smooth breakfast service. 1. Strictly follows the Infection Control and Outbreak Prevention Response regulations and ensures that the entire Housekeeping team follow your instructions. 1. Inducts, trains, coaches and leads crew to consistently deliver superior levels of performance., 2. Ensures that new crew are properly inducted to the team and the new work environment and receives all necessary training in a timely manner. 1. Communicates standards of performance to employees and trains employees effectively on them., 2. Complies fully with the Company procedures for talent management including the policies for cross training, promotion and transfer. 1. Strives to create and maintain a positive work environment. Successfully leading subordinates into productive working methods by setting an example and utilizing all available tools. 1. Mentors the Senior Butler utilizing effective delegation and preparing him/her for taking over the Butler Managers responsibilities if necessary. 1. Keeps self and team members aware of costs, budgets and monitoring procedures., 2. Maintains an accurate inventory of consumable and durable items in all Housekeeping areas, ordering of any required consumables and durables through MMS, for a smooth running of the operation. 1. Supervises and ensures that a full and complete inventory and consumption record is maintained for all supplies and equipment assigned to the Housekeeping department. 1. Controls the cost of china, silver, glass and consumable items by training and supervising the Housekeeping team to minimize breakage, loss and damage of equipment. Takes the necessary steps in order to maintain maximum cost control. 1. Maximizes revenue and minimizes operating expenses without negatively affecting the product delivered to the guests and crew. 1. Controls and approves the night team overtime and working hours. Making the best use of manpower by managing the hours worked by each crew member and monitoring the financial impact on the business, ensuring each employee works according to his/her contractual hours and in compliance with ILO and MLC work/rest hours. Completing all relevant documentation and finding alternative solutions in case of an anticipated increase in overtime, in order to fully comply with Silversea policy and procedures at all times. Record keeping as standard. 1. Proactively responds to issues or potential problems quickly and efficiently involving relevant people as required. Communicates any challenges, complaints or service difficulties to immediate supervisor. Keeping the Hotel Director promptly and fully informed of all problems and matters of significance. 1. Practices preventative maintenance., 2. Incorporates Company service standards, personalized service and sincere hospitality by creating positive experiences for guests, efficiently engaging with guests and anticipating guest needs. 1. Leads, trains and develops subordinates ensuring effective reviews, feedback, coaching and performance management. 1. Accountable for meeting Public Health requirements., 2. Practices good people management, maintaining proper conduct with all departments around the ship., 3. Observes and enforces uniform and grooming standards according to Company policies., 4. All other duties as assigned. QUALIFICATIONS: • Previous management/supervisory experience in a Housekeeping in a 5 star establishment, hotel or cruise ship or equivalent experience in a 5 star establishment., • Excellent knowledge of cleaning standards., • Knowledge and experience of Public Health policies and procedures., • Able to dispense, use and understand safe applications of cleaning chemicals., • Good working knowledge of Microsoft applications, Fidelio and hotel operating systems LANGUAGE REQUIREMENTS: Good knowledge of the English language is required. Ability to speak additional languages such as Spanish, preferred.

Position Summary: Overall responsibility of delivering high quality, efficient, individualized and technically excellent butler and cleaning services in guest suites, public areas and back of house in accordance with Company Policies, strictly upholding any Public Health standards and towards a goal of achieving total guest satisfaction. Essential Duties and Responsibilities: 1. Provides guests and crew with the highest quality butler and cleaning services by managing and overseeing the entire Housekeeping operation., 2. Visits and constantly walks all areas of the vessel to verify their smooth running, acting on and following up any issues found to ensure that standards are not affected., 3. Proactively interacts with all guests in order to identify their expectations and needs fulfilling them promptly., 4. Ensures in collaboration and practices good people management, maintaining proper conduct with all departments around the ship., 5. Ensures that all guest requests, enquiries and complaints are responded to immediately and are followed up on efficiently and to the guests satisfaction., 6. Regularly monitors customer satisfaction and ensures personal responsibility and accountability. Reviews all mid cruise and end of cruise comment cards and acts accordingly. Guest satisfaction being measured on a cruise by cruise basis by guest rating scores., 7. Checks all VIP status and big suites on embarkation and ensures that all in-suite procedures are executed. Carries out random checks on all other suites on embarkation., 8. Supervises and ensures that an equitable In Port Manning schedule for the Housekeeping team is maintained and displayed in an area accessible to all team members., 9. Ensures confidentiality when handling sensitive information., 10. Practices good administrative housekeeping for all employee records (i.e. training attendance sheets, test results, verbal counsels, resting hours). Inducts, trains, coaches and leads crew to consistently deliver superior levels of performance, 11. Prepares cruise reports, identifying and suggesting ways to improve guest service and satisfaction and ensures the maintenance of the complaint log and operational costs., 12. Follows Public Health requirements, Maintains logs, company product and service standards and procedures, ensuring the Silversea product and service standards and procedures are in place and maintained., 13. Liaises with the HR Manager with regards to personnel issues, so they can be effectively dealt with, aiming to continuously improve the service offered (i.e. staff planning, skills, shortages, service standards and other training)., 14. Maintains a consistent and fair corrective action system and demonstrates a high and consistent level of organization and management, 15. Carries out turnaround crew meetings to ensure that all necessary information is properly communicated to all concerned. Ensures that all the Housekeeping team receive all the information they need to perform their duties, including guest numbers, VIP information and any information pertinent to the guest services., 16. Carries out regular inspections on the conditions of equipment, checking the maintenance log on a regular basis, following up on items still pending until closed. Maintaining records of inspections as standard., 17. Full cooperation to assign crew for loading duties, luggage embarkation and disembarkation. 18. Adheres to Public Health and Company cleaning and maintenance standards and ensures that the entire Housekeeping team is properly trained on Public Health standards, retaining training records as standard., 18. Ensures the readiness for any announced or unannounced Public Health inspection, whether it’s completed internally or by external authorities., 19. Demonstrates a high and consistent level of organization and management., 20. Ensures that the Integrated Pest Management plan is in place and followed in all Housekeeping areas as per Silversea policy and procedures., 21. Responsible to ensure that the highest level of food and beverage services is provided in the suites by the butlers., 22. Oversees and ensures an efficient and outstanding laundry service., 23. Supervises the flower decoration in the guest suites and public areas of the ship., 24. Strictly follows the Outbreak Response regulations and ensures that the entire Housekeeping team follow your instructions., 25. Ensures that new employees are properly inducted to the team and the new work environment and receives all necessary training in a timely manner., 26. Communicates standards of performance to employees and trains employees effectively on them., 27. Oversees all administrative aspects of the department., 28. Fully implements the performance review, cross and promotional training system and complies with the process., 29. Strives to create and maintain a positive work environment. Successfully leading subordinates into productive working methods by setting an example and utilizing all available tools., 30. Mentors the Butler Manager, utilizing effective delegation and preparing him/her for taking over the Chief Housekeeper responsibilities if necessary., 31. Keeps self and team members aware of costs, budgets and monitoring procedures. Maintains an accurate inventory of consumable and durable items in all Housekeeping areas. Supervises and ensures that regular inventory spot checks are carried out in all Housekeeping areas., 32. Controls the cost of China, silver, glass and consumable items by training and supervising the Housekeeping team to minimize breakage, loss and damage of equipment. Takes the necessary steps in order to maintain maximum cost control., 33. Maximizes revenue and minimizes operating expenses without negatively affecting the product delivered to the guests and crew., 34. Participates in budget preparation as required by the Hotel Director., 35. Supervises and approves requisitions for consumables according to activity projections, accurately maintains PAR stocks onboard the vessels and adhering to Periodic replacement of durables., 36. Prepares cost productive orders for consumable and non-consumable items according to order schedule., 37. Controls and approves Housekeeping and Butler overtime and working hours. Making the best use of manpower, ensuring each employee works according to his/her contractual hours and in compliance with ILO and MLC work/rest hours. Completing all relevant entries in the Time and Attendance system, and verifying any violations., 38. Proactively responds to issues or potential problems quickly and efficiently involving relevant people as required. Communicates any challenges, complaints or service difficulties to immediate supervisor. Keeping the Hotel Director promptly and fully informed of all problems and matters of significance., 39. Displays a thorough knowledge of the ships daily activities to be able to advise the guests., 40. Practices preventative maintenance., 41. Incorporates Company service standards, personalized service and sincere hospitality by creating positive experiences for guests, efficiently engaging with guests and anticipating guest needs., 42. Leads, trains and develops subordinates ensuring effective reviews, feedback, coaching and performance management., 43. Observes and enforces uniform and grooming standards according to Company policies., 44. All other duties as assigned. Safety Duties: 1. Participates in crew and passenger safety drills according to instructions., 2. Always complies with the Company’s safety and pollution prevention regulations and operating procedures., 3. Participates in all mandatory training., 4. Leads by example by taking care of Health and Safety of self and others., 5. Ensures that all work equipment, personal protective equipment, chemicals and safety devices are being used correctly. Delivering training, guidance and supervision on how to use and maintain them., 6. Implements and supports all Silversea initiatives and programs as requested by the corporate office. Performs related duties as required. Qualifications: 1. Valid STCW95 certification., 2. Previous Housekeeper Managerial or Butler Manager experience in a 5-star establishment, hotel or cruise ship for a minimum of 2 years., 3. Proven experience of budget and financial management within a hospitality environment., 4. Excellent knowledge of cleaning standards., 5. Knowledge and experience of Public Health policies and procedures.

Position Summary: Overall responsibility of delivering high quality, efficient, individualized and technically excellent butler and cleaning services in guest suites, public areas and back of house in accordance with Company Policies, strictly upholding any Public Health standards and towards a goal of achieving total guest satisfaction. Essential Duties and Responsibilities: 1. Provides guests and crew with the highest quality butler and cleaning services by managing and overseeing the entire Housekeeping operation., 2. Visits and constantly walks all areas of the vessel to verify their smooth running, acting on and following up any issues found to ensure that standards are not affected., 3. Proactively interacts with all guests in order to identify their expectations and needs fulfilling them promptly., 4. Ensures in collaboration and practices good people management, maintaining proper conduct with all departments around the ship., 5. Ensures that all guest requests, enquiries and complaints are responded to immediately and are followed up on efficiently and to the guests satisfaction., 6. Regularly monitors customer satisfaction and ensures personal responsibility and accountability. Reviews all mid cruise and end of cruise comment cards and acts accordingly. Guest satisfaction being measured on a cruise by cruise basis by guest rating scores., 7. Checks all VIP status and big suites on embarkation and ensures that all in-suite procedures are executed. Carries out random checks on all other suites on embarkation., 8. Supervises and ensures that an equitable In Port Manning schedule for the Housekeeping team is maintained and displayed in an area accessible to all team members., 9. Ensures confidentiality when handling sensitive information., 10. Practices good administrative housekeeping for all employee records (i.e. training attendance sheets, test results, verbal counsels, resting hours). Inducts, trains, coaches and leads crew to consistently deliver superior levels of performance, 11. Prepares cruise reports, identifying and suggesting ways to improve guest service and satisfaction and ensures the maintenance of the complaint log and operational costs., 12. Follows Public Health requirements, Maintains logs, company product and service standards and procedures, ensuring the Silversea product and service standards and procedures are in place and maintained., 13. Liaises with the HR Manager with regards to personnel issues, so they can be effectively dealt with, aiming to continuously improve the service offered (i.e. staff planning, skills, shortages, service standards and other training)., 14. Maintains a consistent and fair corrective action system and demonstrates a high and consistent level of organization and management, 15. Carries out turnaround crew meetings to ensure that all necessary information is properly communicated to all concerned. Ensures that all the Housekeeping team receive all the information they need to perform their duties, including guest numbers, VIP information and any information pertinent to the guest services., 16. Carries out regular inspections on the conditions of equipment, checking the maintenance log on a regular basis, following up on items still pending until closed. Maintaining records of inspections as standard., 17. Full cooperation to assign crew for loading duties, luggage embarkation and disembarkation. 18. Adheres to Public Health and Company cleaning and maintenance standards and ensures that the entire Housekeeping team is properly trained on Public Health standards, retaining training records as standard., 18. Ensures the readiness for any announced or unannounced Public Health inspection, whether it’s completed internally or by external authorities., 19. Demonstrates a high and consistent level of organization and management., 20. Ensures that the Integrated Pest Management plan is in place and followed in all Housekeeping areas as per Silversea policy and procedures., 21. Responsible to ensure that the highest level of food and beverage services is provided in the suites by the butlers., 22. Oversees and ensures an efficient and outstanding laundry service., 23. Supervises the flower decoration in the guest suites and public areas of the ship., 24. Strictly follows the Outbreak Response regulations and ensures that the entire Housekeeping team follow your instructions., 25. Ensures that new employees are properly inducted to the team and the new work environment and receives all necessary training in a timely manner., 26. Communicates standards of performance to employees and trains employees effectively on them., 27. Oversees all administrative aspects of the department., 28. Fully implements the performance review, cross and promotional training system and complies with the process., 29. Strives to create and maintain a positive work environment. Successfully leading subordinates into productive working methods by setting an example and utilizing all available tools., 30. Mentors the Butler Manager, utilizing effective delegation and preparing him/her for taking over the Chief Housekeeper responsibilities if necessary., 31. Keeps self and team members aware of costs, budgets and monitoring procedures. Maintains an accurate inventory of consumable and durable items in all Housekeeping areas. Supervises and ensures that regular inventory spot checks are carried out in all Housekeeping areas., 32. Controls the cost of China, silver, glass and consumable items by training and supervising the Housekeeping team to minimize breakage, loss and damage of equipment. Takes the necessary steps in order to maintain maximum cost control., 33. Maximizes revenue and minimizes operating expenses without negatively affecting the product delivered to the guests and crew., 34. Participates in budget preparation as required by the Hotel Director., 35. Supervises and approves requisitions for consumables according to activity projections, accurately maintains PAR stocks onboard the vessels and adhering to Periodic replacement of durables., 36. Prepares cost productive orders for consumable and non-consumable items according to order schedule., 37. Controls and approves Housekeeping and Butler overtime and working hours. Making the best use of manpower, ensuring each employee works according to his/her contractual hours and in compliance with ILO and MLC work/rest hours. Completing all relevant entries in the Time and Attendance system, and verifying any violations., 38. Proactively responds to issues or potential problems quickly and efficiently involving relevant people as required. Communicates any challenges, complaints or service difficulties to immediate supervisor. Keeping the Hotel Director promptly and fully informed of all problems and matters of significance., 39. Displays a thorough knowledge of the ships daily activities to be able to advise the guests., 40. Practices preventative maintenance., 41. Incorporates Company service standards, personalized service and sincere hospitality by creating positive experiences for guests, efficiently engaging with guests and anticipating guest needs., 42. Leads, trains and develops subordinates ensuring effective reviews, feedback, coaching and performance management., 43. Observes and enforces uniform and grooming standards according to Company policies., 44. All other duties as assigned. Safety Duties: 1. Participates in crew and passenger safety drills according to instructions., 2. Always complies with the Company’s safety and pollution prevention regulations and operating procedures., 3. Participates in all mandatory training., 4. Leads by example by taking care of Health and Safety of self and others., 5. Ensures that all work equipment, personal protective equipment, chemicals and safety devices are being used correctly. Delivering training, guidance and supervision on how to use and maintain them., 6. Implements and supports all Silversea initiatives and programs as requested by the corporate office. Performs related duties as required. Qualifications: 1. Valid STCW95 certification., 2. Previous Housekeeper Managerial or Butler Manager experience in a 5-star establishment, hotel or cruise ship for a minimum of 2 years., 3. Proven experience of budget and financial management within a hospitality environment., 4. Excellent knowledge of cleaning standards., 5. Knowledge and experience of Public Health policies and procedures.

POSITION SUMMARY Overall responsibility of delivering high quality cleaning and smooth running of housekeeping, room service and laundry during the night. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Provides guests and crew with the highest quality butler services by assisting the Chief Housekeeper in managing and overseeing the Housekeeping operation. 1. Visits and constantly walks all areas of the vessel to verify their smooth running, acting on and following up on any issues found to ensure that standards are not affected. 1. Ensures that all guest orders are handled quickly and knowledgeably., 2. Ensures updates of and checks the Guest recovery log, checks for improvements to be made during the night. 1. Regularly monitors guest satisfaction and ensures personal responsibility and accountability. Reviews all mid-cruise and end-of-cruise comment cards and acts accordingly. Guest satisfaction being measured on a cruise-by-cruise basis by guest rating scores. 1. Carries out random checks in public areas, toilets, launderettes, laundry and room service to ensure high cleaning standards 1. Builds a report as a daily handover for the Chief Housekeeper and Butler Manager with any night Suite Movements 1. Updates and maintains Silver Compass., 2. To be fully knowledgeable of all in-suite services, amenities, functions and systems., 3. Is a continual source of information, help and assistance to all guests and crew., 4. Supervises and ensures that an equitable and effective work schedule for the housekeeping team is in place on a cruise-by-cruise basis and at least one day in advance. 1. Supervises and ensures that duty sign in sheets are monitored via the Time and Attendance application. 1. Ensures confidentiality when handling sensitive information., 2. Practices good administrative housekeeping for all employee records (i.e. training attendance sheets, test results, verbal counsels, working/resting hours). 1. Organizes and leads training sessions for all Night butlers, Utilities and Laundry team to continuously develop their knowledge, techniques, skills, guest focus and sense of service. 1. Prepares cruise reports, identifying and suggesting ways to improve guest service and satisfaction and ensures the maintenance of the complaint log. 1. Liaises with the HR Manager with regards to personnel issues, so they can be effectively dealt with, aiming to continuously improve the service offered (i.e. staff planning, skills, shortages, service standards and other training). 1. Maintains a consistent and fair corrective action system., 2. Updates, files and maintains any USPH logs, and IPM logs and cockroach traps., 3. Ensures that the Silversea product and service standards and procedures are in place and maintained. 1. Carries out regular inspections on the condition of equipment, checking and updating the maintenance log on a regular basis, following up on items still pending until closed. Maintaining records of inspections as standard. 1. Adheres to Public Health and Company cleaning and maintenance standards and ensures that the entire butler team is properly trained on Infection Control & Public Health standards, retaining training records as standard. 1. Ensures the readiness for any announced or unannounced Public Health inspection, whether it’s completed internally or by external authorities. 1. Ensures that all pantries are in compliance with Public Health standards at all times., 2. Demonstrates a high and consistent level of organization and management., 3. Responsible to ensure that the highest level of food and beverage services is provided in the suites by the Night butlers, and setup of trays for a smooth breakfast service. 1. Strictly follows the Infection Control and Outbreak Prevention Response regulations and ensures that the entire Housekeeping team follow your instructions. 1. Inducts, trains, coaches and leads crew to consistently deliver superior levels of performance., 2. Ensures that new crew are properly inducted to the team and the new work environment and receives all necessary training in a timely manner. 1. Communicates standards of performance to employees and trains employees effectively on them., 2. Complies fully with the Company procedures for talent management including the policies for cross training, promotion and transfer. 1. Strives to create and maintain a positive work environment. Successfully leading subordinates into productive working methods by setting an example and utilizing all available tools. 1. Mentors the Senior Butler utilizing effective delegation and preparing him/her for taking over the Butler Managers responsibilities if necessary. 1. Keeps self and team members aware of costs, budgets and monitoring procedures., 2. Maintains an accurate inventory of consumable and durable items in all Housekeeping areas, ordering of any required consumables and durables through MMS, for a smooth running of the operation. 1. Supervises and ensures that a full and complete inventory and consumption record is maintained for all supplies and equipment assigned to the Housekeeping department. 1. Controls the cost of china, silver, glass and consumable items by training and supervising the Housekeeping team to minimize breakage, loss and damage of equipment. Takes the necessary steps in order to maintain maximum cost control. 1. Maximizes revenue and minimizes operating expenses without negatively affecting the product delivered to the guests and crew. 1. Controls and approves the night team overtime and working hours. Making the best use of manpower by managing the hours worked by each crew member and monitoring the financial impact on the business, ensuring each employee works according to his/her contractual hours and in compliance with ILO and MLC work/rest hours. Completing all relevant documentation and finding alternative solutions in case of an anticipated increase in overtime, in order to fully comply with Silversea policy and procedures at all times. Record keeping as standard. 1. Proactively responds to issues or potential problems quickly and efficiently involving relevant people as required. Communicates any challenges, complaints or service difficulties to immediate supervisor. Keeping the Hotel Director promptly and fully informed of all problems and matters of significance. 1. Practices preventative maintenance., 2. Incorporates Company service standards, personalized service and sincere hospitality by creating positive experiences for guests, efficiently engaging with guests and anticipating guest needs. 1. Leads, trains and develops subordinates ensuring effective reviews, feedback, coaching and performance management. 1. Accountable for meeting Public Health requirements., 2. Practices good people management, maintaining proper conduct with all departments around the ship., 3. Observes and enforces uniform and grooming standards according to Company policies., 4. All other duties as assigned. QUALIFICATIONS: • Previous management/supervisory experience in a Housekeeping in a 5 star establishment, hotel or cruise ship or equivalent experience in a 5 star establishment., • Excellent knowledge of cleaning standards., • Knowledge and experience of Public Health policies and procedures., • Able to dispense, use and understand safe applications of cleaning chemicals., • Good working knowledge of Microsoft applications, Fidelio and hotel operating systems LANGUAGE REQUIREMENTS: Good knowledge of the English language is required. Ability to speak additional languages such as Spanish, preferred.

FCC Medio Ambiente es la empresa líder de servicios medioambientales en España, referente en la gestión de servicios de recogida de residuos, mantenimiento y conservación de zonas verdes, limpieza viaria, mantenimiento de redes de alcantarillado, etc. Buscamos a un oficial de mantenimiento espec

FCC Medio Ambiente es la empresa líder de servicios medioambientales en España, referente en la gestión de servicios de recogida de residuos, mantenimiento y conservación de zonas verdes, limpieza viaria, mantenimiento de redes de alcantarillado, etc. Buscamos a un oficial de mantenimiento espec

Gestión del servicio externo de limpieza. Asegurar que el servicio de limpieza se cumple correctamente. Revisar los reportes de limpieza y dar feedback si hubiese quejas de inquilinos.

Revisar los reportes de limpieza y dar feedback si hubiese quejas de inquilinos. Gestión del servicio externo de limpieza. Asegurar que el servicio de limpieza se cumple correctamente.

Revise detenidamente toda la documentación de la solicitud antes de hacer clic en el botón de solicitar al final de esta descripción. Supervise daily operation of the laundry. Assistant Laundry Masters are a vital part of the management of the shipboard laundry facilities. the ability to lead, manage and direct the crew members working in the laundry, assess methods and procedures, knowledge of equipment and supplies, and exercise good judgment on any corrective program. The Assistant Laundry Master is accountable to the Laundry Master and ultimately the Executive Housekeeper for the day-to-day supervision of the shipboard laundry facility The Assistant Laundry Master must have the ability to problem solve any operational issues or guest related situations. He/she must ensure the needs of the operation are met from a laundry perspective, including but not limited to bed linens ad towels for housekeeping, tablecloths and napkins for Food & Beverage and uniform washing, ironing, and dry cleaning for all crew, staff and officers. Liaise with Laundry Master, Executive Housekeeper and Facilities Manager to proactively maintain equipment as part of a preventative maintenance program, while ensuring any necessary repairs are completed in a timely manner. Coordinates with all divisions to ensure proper sorting of the linen before it gets to the laundry. Assist Laundry Master in checking finished product at the end of each cycle to ensure that the desired result is achieved. Coordinates with the Laundry Master to ensure daily inspections take place to ensure that all equipment are operating at optimum capacity and that water is at maximum temperature. When assigned by the Laundry Master, submit a copy of daily inspection report sheet to Executive Housekeeper and First Engineer. Coordinate cleaning of Non Logo uniform between Linen keeper and crewmember (there will be no charge if the item to be cleaned is verified by the Laundry Manager as a bone fide uniform item). All problem resolutions in the laundry must be directed to the Laundry Master and then escalated to the Executive Housekeeper as needed.Make sure all workers keep areas and equipment clean, sanitized and organized. A minimum of two years of as Assistant Laundry Master on a 4 or 5-star hotel, cruise, or upscale industry.

ph3Oferta de empleo /h3 h3Responsable Comunicación interna /h3 h3Madrid /h3 ul liNúmero de referencia: 979 /li liEstado: Abierto /li /ul h3Empresa /h3 pQUORUM SELECCIÓN selecciona para empresa sector servicios, en plena expansión y para su central en Madrid. /p h3Descripción del puesto /h3 p¿Eres una persona que conecta, comunica y moviliza? Si disfrutas traducir la estrategia en mensajes claros, humanos y con impacto, esta oportunidad es para ti. /p pTu misión será impulsar la comunicación interna y la cultura corporativa de la empresa: dar coherencia a los mensajes, dinamizar encuentros, conectar equipos y ser la voz que explica, sintetiza y moviliza. /p h3Responsabilidades /h3 ul liDiseñar y ejecutar el Plan Anual de Comunicación Interna /li liAterrizar mensajes corporativos y acompañar a los equipos en el día a día /li liImpulsar cultura y clima /li liGestionar canales internos y crear contenidos de calidad /li liAcompañar procesos de cambio /liliMedir impacto y reportar resultados /li /ul h3Perfil /h3 pProfesional con 3-5 años de experiencia en puestos similares. Valoraremos las siguientes competencias: /p ul liExcelente comunicación oral y escrita /li liCarisma y presencia: un/a auténtico/a “speaker interno” /li liCercanía, empatía y transparencia /li liCapacidad de síntesis, escucha activa y sensibilidad hacia el clima laboral /li liOrganización, autonomía y proactividad /li /ul h3Ofrecemos /h3 ul liIncorporación inmediata a empresa sólida y en expansión, contrato indefinido /li liExcelente entorno de trabajo y condiciones competitivas /li /ul h3Compartir esta oferta de trabajo /h3 ul li¿Interesado/a? Envíenos su CV para esta oferta /li liConsulte más ofertas de empleo /li /ul /p #J-18808-Ljbffr

Idalia Global S.L. Puede obtener más detalles sobre la naturaleza de esta vacante y lo que se espera de los solicitantes leyendo la información a continuación. busca un/a operario/a de limpieza para realizar labores en comunidades, oficinas, restaurantes y otros lugares. La posición ofrece estabilidad y posibilidad de continuar trabajando en horario de mañana, de lunes a viernes. Se requiere experiencia mínima de 2 años, seriedad, compromiso y certificado de discapacidad o invalidez. xcskxlj La residencia en Madrid es fundamental para poder aplicar. #J-18808-Ljbffr

Oferta de empleoResponsable Comunicación internaMadrid- Número de referencia: 979- Estado: AbiertoEmpresaQUORUM SELECCIÓN selecciona para empresa sector servicios, en plena expansión y para su central en Madrid.Descripción del puesto¿Eres una persona que conecta, comunica y moviliza? Si disfrutas traducir la estrategia en mensajes claros, humanos y con impacto, esta oportunidad es para ti.Tu misión será impulsar la comunicación interna y la cultura corporativa de la empresa: dar coherencia a los mensajes, dinamizar encuentros, conectar equipos y ser la voz que explica, sintetiza y moviliza.Responsabilidades- Diseñar y ejecutar el Plan Anual de Comunicación Interna- Aterrizar mensajes corporativos y acompañar a los equipos en el día a día- Impulsar cultura y clima- Gestionar canales internos y crear contenidos de calidad- Acompañar procesos de cambio- Medir impacto y reportar resultadosPerfilProfesional con 3-5 años de experiencia en puestos similares. Valoraremos las siguientes competencias:- Excelente comunicación oral y escrita- Carisma y presencia: un/a auténtico/a “speaker interno”- Cercanía, empatía y transparencia- Capacidad de síntesis, escucha activa y sensibilidad hacia el clima laboral- Organización, autonomía y proactividadOfrecemos- Incorporación inmediata a empresa sólida y en expansión, contrato indefinido- Excelente entorno de trabajo y condiciones competitivasCompartir esta oferta de trabajo- ¿Interesado/a? Envíenos su CV para esta oferta- Consulte más ofertas de empleo#J-18808-Ljbffr

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. Mandarin Oriental, Barcelona is an exclusive 5-star hotel located on Passeig de Gràcia, featuring 120 rooms and suites designed by P

Career Opportunities: Oficial de Mantenimiento - NH Collection Madrid Eurobuilding (6102)Minor Hotels es un grupo hotelero mundial que opera más de 550 hoteles, complejos turísticos y residencias en 56 países de Asia-Pacífico, Oriente Medio, África, el Océano Índico, Europa y América. Como propietario, operador e inversor hotelero, Minor Hotels satisface las necesidades y deseos de los viajeros de todo el mundo a través de su variada cartera de ocho marcas hoteleras: Anantara, Avani, Elewana, NH, NH Collection, nhow, Oaks y Tivoli. Como parte de Minor Hotels, la región de Minor Hotels Europe & Americas es responsable de más de 350 propiedades en 30 países y tiene previsto crecer en todos los segmentos, centrándose en sus marcas de lujo y de gama alta.¿Cuál será tu misión?Como Oficial de Mantenimiento, asistirás al Jefe de Mantenimiento en sus actividades diarias. También serás responsable del correcto funcionamiento, mantenimiento e inspección de todos los equipos mecánicos, eléctricos y electrónicos, garantizando el cumplimiento de todas las normas.¿Qué tendrás que hacer?- Asistir al responsable de mantenimiento en el trabajo diario y supervisar el mantenimiento preventivo de todos los equipos e instalaciones.- Llevar a cabo todas las actividades de mantenimiento correctivo de manera oportuna y eficiente.- Ayudar en la aplicación de las medidas de seguridad y supervisar la disponibilidad de los permisos necesarios.- Organizar con el responsable las propuestas de inversión, sustitución, ajuste de contratos con proveedores.- Apoyar al responsable de mantenimiento en la organización de las tareas y actividades de mantenimiento de los proveedores externos en el hotel, y coordinar estas actividades con todos los departamentos implicados.- Colaborar en el control y seguimiento de los consumos energéticos y costes de mantenimiento, por ejemplo, agua y electricidad.- Ayudar en el montaje de salas de reuniones (audiovisuales, iluminación, etc).- Resolver las incidencias y problemas de los huéspedes de forma oportuna y adecuada.- Al menos 2-3 años de experiencia en mantenimiento preferiblemente en un hotel/sector servicios de tamaño y complejidad similares.- Formación profesional (electricidad y electrónica, climatización, mantenimiento industrial y campos relacionados).- Imprescindible dominio del idioma local y muy valorable conocimientos de inglés.- Conocimientos en HVAC (calefacción, ventilación y aire acondicionado), sistemas eléctricos y electrónicos.- Conocimientos prácticos de varios programas informáticos (Microsoft Office, etc.).- Organizado y proactivo.- Capacidad para trabajar por cuenta propia y en equipo.- Capacidad para detectar y resolver problemas de forma eficaz.En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como:- Experiencia mundial - diversidad de 150 nacionalidades diferentes.- Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales.- Amplia gama de programas de formación para mejorar las habilidades.- Iniciativas de bienestar, incluidas condiciones de trabajo flexibles.- Programas de reconocimiento de empleados, como nuestros “Memorable Dates”.- Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado.- Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa.¿Pensando en tu próximo reto? ¡Aplica ahora!Minor Hotels Europe & Americas promueve un entorno de trabajo inclusivo en el que se valore y estimule a todo el mundo por igual, por lo que damos una cálida bienvenida a personas de todos los horizontes y capacidades personales.#J-18808-Ljbffr

¡Somos Konecta, una empresa multinacional líder en la externalización de servicios, y estamos buscando personas como tú! con ganas de desarrollarse en un entorno dinámico y retador! ¿Está pensando en solicitar este empleo? No se demore, desplácese hacia abajo y envíe su solicitud lo antes posible para no perder la oportunidad. En esta ocasión estamos buscando un/a Administrativo/a de Siniestros y Operaciones Back Office para un importante servicio del sector seguros Funciones Gestión y tramitación de expedientes Contacto con talleres de vehículos Comunicación con compañías aseguradoras Seguimiento de incidencias Conciliación de pagos Tareas administrativas de BackOffice Sé parte de nuestro equipo Contrato temporal por circunstancias de la producción, 39 hs semanales. Incorporación inmediata hasta inicialmente 20/08/2026 Jornada completa de: Lunes a Jueves 8:00 a 17:00, viernes de 08:00 a 15hs en nuestra sede de Avenida de la industria, Alcobendas Salario: 1428.30€ brutos x mes Formación inicial a cargo de la empresa Buen ambiente de trabajo Somos una empresa comprometida con la igualdad de oportunidades entre mujeres y hombres, apostando por la igualdad en todas nuestras posiciones. xkdbapo ¡Postúlate y Konecta con nosotros en una entrevista online!

pb POSITION SUMMARY: /b /p p1. Housekeeping Manager owns the guests experience related to cleanliness and visual impressions onboard, offering a seamless execution of premium service that is both exceptional and memorable. /pp2. Housekeeping Manager must possess outstanding hospitality, communication, and organizational skills in addition to effective decision-making abilities. /pp3. This individual will take full ownership and accountability for the maintenance and cleanness and will also ensure the flawless delivery of all services to the highest level of expectation. /pp4. He/she excels at establishing and maintaining a positive working environment and manages to performance expectations through open and frequent communication. /pp5. He/she demonstrates excellent training, leadership development and recognition skills with both supervisors and crew members, and always maintains a strong floor presence, ensuring team members deliver exceptional customer service to guests through flawless and consistent execution of their responsibilities. /pp6. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Employees may be required to perform any other job related duties assigned by their supervisor or management. /pp7. All duties and responsibilities are to be performed in accordance with the Company#39;s Safety, Quality and Environmental standards and Royal Caribbean International’s brand standards, SQM standards, USPH guidelines. /pp8. In accordance with Royal Caribbean International’s Royal Way, each Employee always conducts himself in a professional and courteous manner. This consists of physical and verbal interactions with guests or fellow Employees and/or in the presence of guest and employee. /p pb Qualifications: /b /pp1. Two to three years progressive Housekeeping managerial experience, preferably in an upscale hotel, resort, or cruise ship. (Shipboard experience preferred). /pp2. Preferred bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent. /pp3. Extensive knowledge of proper cleaning techniques, chemical handling and safety related procedures, requirements and use of equipment, personal protective equipment and job safety analysis related to proper handling chemicals, lifting, pushing, and pulling heavy equipment, garbage removal. /pp4. Knowledgeable about talent assessment techniques, quality service standards and guest satisfaction, development of crew / management, leadership skills and coaching abilities for front line employees and junior management, increased ability to solve issues. /pp5. Knowledge of policies and practices involved in the human resources function. /pp6. Working knowledge of computers, Internet access, and the ability to navigate within a variety of software packages such as Excel, Word, or related Company programs (SQM, OCIMS, Fidelio, LGA, Medallia, Kronos etc.) /pp7. Working knowledge of financial aspects, budgeting, and cost containment, planning and future orders, inventories, and CR. /pp8. Demonstrates strong results oriented management style with proven successes. /pp9. Must focus on operational goals where training, leadership development and recognizing overall team performance is paramount. /pp10. Specific knowledge of principles and processes for providing exceptional customer and personal service including needs assessment, problem resolution, demonstrated strong attention to detail and achievement of quality service standards. /pp11. Must be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible. /pp12. Ability to communicate diplomatically with managers, shipboard and shore-side employees to resolve problems and negotiate amicable resolution to challenges. /pp13. Flexibility to manage, direct and encourage a positive, dynamic, diverse Housekeeping operation by navigating through a changing work environment. /pp14. Pass Omnia Assessment for Behavior and Cognitive /p pb Language Requirements /b /pulli Good knowledge of the English language is required. Ability to speak additional languages such as Spanish, preferred. /li /ul

Principal Manager de Innovación - Auditoría InternaSolicitarremote type: Hybridlocations: 28050, MADRID, Madridtime type: Full timeposted on: Publicado hoytime left to apply: Fecha final: 14 de junio de 2026 (Quedan 8 días para realizar la solicitud)job requisition id: JR ¿Te entusiasma hacer crecer tu carrera?BBVA es una compañía global con más de 160 años de historia que opera en más de 25 países donde damos servicio a más de 80 millones de clientes. Somos más de 121.000 profesionales trabajando en equipos multidisciplinares con perfiles tan diversos como financieros, expertos legales, científicos de datos, desarrolladores, ingenieros y diseñadores.Conoce más sobre el área:Auditoría Interna en BBVA es una función global, formada por cerca de 670 profesionales, que desempeña un papel clave en el marco de gobierno y gestión de riesgos del Grupo.Como tercera línea de defensa, desarrollamos una actividad independiente y objetiva de aseguramiento y consulta, aportando un enfoque sistemático y disciplinado para evaluar y mejorar la eficacia de los procesos de gestión de riesgos, control y gobierno.Nuestro equipo, diverso, multidisciplinar, dinámico y flexible está integrado por profesionales con conocimientos y expertise que cubren todas las áreas y actividades de la organización. Más allá de su función de aseguramiento, Auditoría Interna actúa como un socio estratégico, proporcionando conocimientos independientes y basados en el análisis de riesgos, que respaldan la toma de decisiones y fortalecen el entorno de control y el desempeño general.Además, estamos a la vanguardia en la transformación de la función de auditoría, impulsando el uso de analítica avanzada de datos e integrando soluciones de inteligencia artificial para anticipar riesgos y aportar mayor valor al negocio.Unirse a Auditoría Interna supone incorporarse a un entorno exigente y de alto impacto, con una visión transversal del Grupo. Es una oportunidad única para acelerar tu desarrollo profesional, adquiriendo un conocimiento profundo de los negocios, y los principales retos estratégicos de una organización global líder.Sobre el puestoTu misión será liderar los esfuerzos de innovación tecnológica a nivel global, reportando al Head de Transformación del área.Como Principal Manager de Innovación en Auditoría Interna, coordinarás el desarrollo de soluciones tecnológicas disruptivas que faciliten la ejecución de los procesos y su evolución, aplicando una visión multi geográfica y transversal en todos los equipos de Auditoría Interna.Este rol combina tu liderazgo estratégico, la ejecución operativa y tu capacidad de influencia en entornos globales complejos, con un impacto directo en la evolución tecnológica de nuestra función dentro del Grupo BBVA. Tus principales funciones incluirán: Identificar y priorizar oportunidades de aplicación de soluciones tecnológicas de vanguardia (GenAI, analítica avanzada y automatización de procesos, entre otras) para aumentar la eficiencia, calidad y alcance de los procesos de Auditoría Interna. Priorizar la atención de estas oportunidades con base en su impacto para la organización y el coste de abordarlas, construyendo un portafolio global en cuya implementación participan los equipos de innovación tecnológica de las sedes corporativas y geografías principales (como México y Turquía). Coordinar la ejecución de las líneas de trabajo del portafolio en las geografías participantes, combinando la entrega de soluciones rápidas de alto impacto (quick wins) con otras iniciativas estratégicas de mayor recorrido. Impulsar el cambio cultural en el área, asegurando la adopción efectiva por parte de la plantilla de las soluciones tecnológicas desarrolladas.* Realizar un reporting ejecutivo periódico a la dirección con los avances, hitos y logros en las funciones descritas previamente.Requisitos obligatorios Conocimientos Técnicos Específicos Sólido dominio técnico avanzado en Inteligencia Artificial Generativa (GenAI), analítica avanzada de datos y automatización de procesos de negocio. Es decir, contar con una "Mentalidad Transformadora". Comprensión profunda de metodologías, marcos de control, gobierno y procesos de Auditoría Interna.Experiencia Trayectoria consolidada (preferiblemente de más de 10 años) en la gestión y ejecución de procesos de Auditoría, combinada de manera demostrada con proyectos de innovación tecnológica y mejora de procesos. Experiencia probada liderando programas transversales de transformación digital y coordinando equipos multidisciplinares en entornos geográficos diversos y complejos. Experiencia en la gestión de stakeholders de alto nivel, demostrando habilidades para construir consensos en entornos globales.Formación Académica Base académica sólida (Grado Universitario o Licenciatura), preferiblemente en disciplinas relacionadas con Tecnología (Ingenierías, Ciencia de Datos), Analítica de Datos o Finanzas.Idiomas Inglés: Nivel avanzado (C1 demostrable). Español: Nativo o equivalente.Habilidades Personales Sólidas capacidades para el desarrollo, motivación y liderazgo colaborativo de equipos. Mentalidad estratégica con una alta orientación a la entrega de resultados de calidad y toma de decisiones basada en el análisis de datos. Excelentes habilidades de comunicación corporativa y empatía para liderar la gestión del cambio cultural. Clara orientación al aprendizaje continuo y curiosidad tecnológica.* Disponibilidad para viajar ocasionalmente a nivel internacional.Requisitos valorables Experiencia laboral previa en entornos tecnológicos complejos, altamente integrados o dentro del sector financiero global. Certificaciones profesionales reconocidas en el ámbito de la Auditoría (ej. CIA, CISA), Gestión de Proyectos Tecnológicos (ej. Agile, PMP), Inteligencia Artificial o Analítica Avanzada que refuercen tu capacidad técnica y de gestión.Habilidades:Empatía, Ética, Innovación, Orientación al cliente, Pensamiento proactivobr#J-18808-Ljbffr

Housekeeping Manager owns the guests experience related to cleanliness and visual impressions onboard, offering a seamless execution of premium service that is both exceptional and memorable. brHousekeeping Manager must possess outstanding hospitality, communication, and organizational skills in addition to effective decision-making abilities. brThis individual will take full ownership and accountability for the maintenance and cleanness and will also ensure the flawless delivery of all services to the highest level of expectation. brHe/she excels at establishing and maintaining a positive working environment and manages to performance expectations through open and frequent communication. brHe/she demonstrates excellent training, leadership development and recognition skills with both supervisors and crew members, and always maintains a strong floor presence, ensuring team members deliver exceptional customer service to guests through flawless and consistent execution of their responsibilities. brAll duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards and Royal Caribbean International’s brand standards, SQM standards, USPH guidelines. brTwo to three years progressive Housekeeping managerial experience, preferably in an upscale hotel, resort, or cruise ship. (Preferred bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent. brExtensive knowledge of proper cleaning techniques, chemical handling and safety related procedures, requirements and use of equipment, personal protective equipment and job safety analysis related to proper handling chemicals, lifting, pushing, and pulling heavy equipment, garbage removal. brKnowledgeable about talent assessment techniques, quality service standards and guest satisfaction, development of crew / management, leadership skills and coaching abilities for front line employees and junior management, increased ability to solve issues. brWorking knowledge of computers, Internet access, and the ability to navigate within a variety of software packages such as Excel, Word, or related Company programs (SQM, OCIMS, Fidelio, LGA, Medallia, Kronos etc.) brWorking knowledge of financial aspects, budgeting, and cost containment, planning and future orders, inventories, and CR. brMust focus on operational goals where training, leadership development and recognizing overall team performance is paramount. brSpecific knowledge of principles and processes for providing exceptional customer and personal service including needs assessment, problem resolution, demonstrated strong attention to detail and achievement of quality service standards. brMust be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible. brFlexibility to manage, direct and encourage a positive, dynamic, diverse Housekeeping operation by navigating through a changing work environment. brGood knowledge of the English language is required. Ability to speak additional languages such as Spanish, preferred.

Redactar y coordinar contenidos (newsletter, comunicados, mensajes de liderazgo, presentaciones internas…). Buscamos Especialista en Comunicación Interna. Especialista en Comunicación Interna.

Buscamos un/a Técnico/a de climatización en mantenimiento para las instalaciones de uno de nuestros clientes en distrito Chamartín.COMSA Service forma parte de la unidad de negocio de mantenimiento, conservación y servicios del grupo empresarial COMSA Corporación, llevando a cabo mantenimientos integrales y específicos de edificios, infraestructuras e industrias.En COMSA Service estamos comprometidos con la igualdad de oportunidades y apostamos por el desarrollo de entornos de trabajo diversos e inclusivos, valorando el talento y las capacidades con independencia de la edad, género, origen, orientación sexual, religión, discapacidad o cualquier otra condición personal.¿Qué ofrecemos?- Contrato indefinido.- Jornada completa 40h/semana de L a D- Horario según cuadrante: 7:00 a 15:00 horas/ de 15:00 a 23:00 horas/ de 23:00 a 07:00 horas.- Beneficios sociales.¿Qué buscamos?Talento y entusiasmo para formar parte de un equipo comprometido con la empresa y con vocación de servicio al cliente.Personas responsables, con capacidad de adaptación y trabajo en equipo, que quieran desarrollar su carrera en una compañía sólida y con futuro.#J-18808-Ljbffr

También abarca mantenimiento eléctrico desde el centro de transformación hasta el cuadro de baja, sistemas de extinción de incendios, escáneres, arcos detectores y depuradora (limpieza, centrifugado de lodos y pequeñas reparaciones). Las funciones incluyen el mantenimiento de instalaciones té

Técnico/a de Redes Sociales (con edición) – Facultad de Comunicación y Artes ¿Le interesa este puesto? Puede encontrar toda la información relevante en la descripción a continuación. En la Facultad de Comunicación y Artes buscamos incorporar un/a Técnico/a de Redes Sociales (con conocimientos audiovisuales y de edición de vídeos) para gestionar y potenciar nuestra presencia en redes sociales a través de contenido creativo y de calidad. Si te apasiona contar historias en formato audiovisual y tienes buen ojo para el contenido digital, ¡nos encantaría conocerte! Funciones principales: • Gestión de redes sociales (LinkedIn, Instagram, YouTube, entre otras), • Creación, grabación y edición de contenido audiovisual (vídeo y fotografía), • Cobertura de eventos académicos y culturales, • Desarrollo de propuestas creativas alineadas con la marca, • Adaptación de contenidos a diferentes formatos (reels, entrevistas, piezas promocionales), • Colaboración con equipos internos (comunicación, profesorado, etc.) Buscamos a alguien que: • Tenga experiencia en gestión de redes sociales, • Cuente con conocimientos sólidos de edición de vídeo (Premiere, Final Cut, DaVinci o similar), • Maneje herramientas de diseño (Photoshop, Canva, etc.), • Tenga sensibilidad estética y narrativa audiovisual, • Sea proactivo/a, organizado/a y con buenas habilidades de comunicación, • Valorable: experiencia en entorno educativo o cultural Ofrecemos: • Incorporación estable a una institución de prestigio, • Proyecto con impacto directo en la comunidad universitaria, • Entorno de trabajo creativo y agradable, • Trabajo en equipo con profesionales/académicos del ámbito de la comunicación y las artes ¿Te interesa? xcskxlj No lo dudes e inscríbete.

También hará mantenimiento general en electricidad básica, fontanería e hidráulica para mantener las instalaciones en buen estado. Entre sus labores estarán las inspecciones periódicas de los sistemas HVAC, diagnosticar y reparar averías en compresores, ventiladores y unidades de tratamiento