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Labhouse is a fast-growing startup that builds, launches, and scales its own AI & Productivity Apps, operating under a subscription-based business model. Based in Barcelona, Labhouse was founded by Andrés Bou and Horacio Martos (Co-Founders of Social Point). We operate at the intersection of mobile technology, AI, and product-driven growth, with a strong focus on experimentation and performance. Would you like to make an impact as part of a company that builds the best mobile apps used by millions of users worldwide? If so, discover your next challenge below. We're looking for a Head of Product to partner with our CEO and own the product vision across our app portfolio, from the first idea to scale. About the Role: As Head of Product, you'll be the CEO's closest partner in deciding what we build next and how our existing apps grow. You'll set the product strategy, run a data-driven decision culture, and build the product team that carries it out. This is a hands-on leadership role: you'll set direction and still get into the data, the experiments and the details of the experience. What you'll own Product strategy and portfolio: define the vision and roadmap across our apps, deciding where to invest, what to launch, and what to sunset. New app launches: lead ideation, validation and 0→1 launches with the CEO, with clear kill/scale criteria. Growth and monetization: own the metrics that matter (activation, retention, conversion, ARPU, LTV/CAC) and drive them with a strong experimentation program. Experimentation culture: set the standards for A/B testing, onboarding and paywall experiments, and make sure decisions are based on solid evidence. Team building: hire, mentor and lead product managers and analysts as we grow Cross-functional leadership: align engineering, design and marketing around clear priorities, and ship fast without sacrificing quality. Product quality: hold a high bar for UX and craft in everything we release. AI-native ways of working: use AI tools to speed up research, prototyping and analysis, and bring those practices to the team. About You: Solid experience building products, including consumer mobile apps. 0→1 experience: you've taken a product from idea to real traction. A proven track record of moving key metrics (retention, monetization, LTV), with numbers to back it up. Strong analytical foundation: SQL, statistics, experiment design, and fluency in unit economics (CAC, LTV, ARPU, payback). Experience leading and mentoring people, with a clear ambition to build and lead a team High agency and comfortable working directly with founders at startup speed Self-driven, entrepreneurial attitude with the ability to work autonomously and take full ownership of products. A sharp eye for UX. You care about how a product feels, not just how it performs. Passion for UI/UX and Apple-like product experiences. Strong proficiency with AI tools to accelerate your workflow. Degree in a quantitative or technical field (Data Science, Computer Science, Engineering, Mathematics, Statistics, Physics or similar). What we Offer: The opportunity to work side by side with serial entrepreneurs who've built and exited at the highest level. A real path to becoming a product leader, working directly with the CEO. Attractive compensation package, above market average. Hybrid work model from our Barcelona office. A fast-moving, AI-native environment where shipping beats talking. Hiring Process TA Interview – Initial conversation to get to know each other and understand your background. CEO – Deep dive into your product thinking, experience, and fit with the team. Technical Case – Practical exercise to assess your product, analytical, and strategic capabilities. Final Interview – Final conversation to ensure alignment on expectations, culture, and role fit. You should Know: Labhouse is proud to be an equal-opportunity employer. However you identify or whatever your journey to this point, we welcome all candidates to apply for the position that inspires them. Come join us and help us build a company that everyone is proud to be part of. #J-18808-Ljbffr

Labhouse is a fast-growing startup that builds, launches, and scales its own AI & Productivity Apps, operating under a subscription-based business model.Based in Barcelona, Labhouse was founded by Andrés Bou and Horacio Martos (Co-Founders of SocialPoint).We operate at the intersection of mobil

Labhouse is a fast-growing startup that builds, launches, and scales its own AI & Productivity Apps, operating under a subscription-based business model.Based in Barcelona, Labhouse was founded by Andrés Bou and Horacio Martos (Co-Founders of SocialPoint).We operate at the intersection of mobile technology, AI, and product-driven growth, with a strong focus on experimentation and performance.Would you like to make an impact as part of a company that builds the best mobile apps used by millions of users worldwide? If so, discover your next challenge below.Now we're looking for a Data Product Manager to work side by side with our CEO, turning data into the apps of tomorrow.About the RoleAs Data Product Manager, you'll partner directly with the CEO to launch new apps and evolve our existing portfolio. You'll bring a data-first mindset to product decisions ‑ using user behavior, experimentation, and analytics to identify opportunities, prioritize features, and ship products that scale.This role requires someone highly autonomous, entrepreneurial, and impact-driven, capable of defining KPIs, building dashboards, and making data-informed decisions.You'll be responsible for:Working hand in hand with the CEO to ideate, validate, and launch new mobile appsDriving product decisions on existing apps using data, experimentation, and user insightsDefining and tracking the metrics that matter: activation, retention, monetization, LTVDesigning and analyzing A/B tests, onboarding flows, and monetization experimentsTranslating raw data into clear product hypotheses and roadmap prioritiesCollaborating with engineering, design, and marketing to ship fast and iterate fasterLeveraging AI tools to accelerate research, prototyping, and decision-makingAbout YouAcademic background:Degree in a quantitative or technical field ‑ Data Science, Computer Science, Engineering, Mathematics, Statistics, Physics, or similarStrong academic record from a top-tier universityWhat are we looking for:2–4 years of experience as a Data Scientist, Data Engineer, or Data Analyst, looking to transition into productSolid analytical foundation: SQL, statistics, experimentation, and product metrics (CAC, LTV, retention, ARPU)A genuine product mindset ‑ you don't just analyze data, you ask why and propose what to build nextHigh agency, ownership, and bias for actionComfortable working directly with founders in a fast-paced environmentStrong proficiency with AI tools to accelerate your workflowPassion for UI/UX and Apple-like product experiencesCommunication:Strong level of spoken and written English, SpanishClear, structured communicator who can simplify complex data into product narrativesNice to HaveExperience building products from 0 to 1.Experience working closely with founders or in startup environments.Ability to work remote or hybrid (Barcelona-based preferred).What we OfferThe opportunity to work side by side with serial entrepreneurs who have built and exited at the highest levelA real path to becoming a product leader, mentored directly by the CEOAttractive compensation package, above market averageHybrid work model from our Barcelona officeA fast-moving, AI-native environment where shipping beats talkingHiring ProcessTA Interview ‑ Initial conversation to get to know each other and understand your background.Technical Case ‑ Practical exercise to assess your product, analytical, and strategic capabilities.CEO / Product Team Interview ‑ Deep dive into your product thinking, experience, and fit with the team.Final Interview ‑ Final conversation to ensure alignment on expectations, culture, and role fit.You should KnowLabhouse is proud to be an equal‑opportunity employer. However you identify or however your journey to this point, we welcome all candidates to apply for the position that inspires them.#J-18808-Ljbffr

Labhouse is a fast-growing startup that builds, launches, and scales its own AI & Productivity Apps, operating under a subscription-based business model.Based in Barcelona, Labhouse was founded by Andrés Bou and Horacio Martos (Co-Founders of SocialPoint).We operate at the intersection of mobile technology, AI, and product-driven growth, with a strong focus on experimentation and performance.Would you like to make an impact as part of a company that builds the best mobile apps used by millions of users worldwide? If so, discover your next challenge below.About the Role:We are looking for a Head of Customer Support to lead and scale our customer support function across our mobile apps. This role goes far beyond answering tickets: you will own the full support operation while playing a strategic role as the voice of the user within the company.You will lead an initial team of 3 customer support, ensuring high-quality, fast, and empathetic support at scale. At the same time, you will act as a key bridge between Customer Support, Product, and Engineering, turning user feedback, recurring complaints, and reported bugs into actionable insights that drive product improvements.This is a hands-on leadership role. You will be deeply involved in day-to-day operations, setting standards, improving processes, automating workflows, and continuously optimizing how we support tens of thousands of users.About You:Experience & background:- Proven experience in Customer Support within a tech product, preferably mobile apps or SaaS.- Strong track record resolving complex, high-sensitivity tickets, such as data privacy and GDPR requests (data access, deletion, consent), invoicing and billing issues, refunds and chargebacks, and account security cases.- Solid understanding of GDPR and data protection requirements applied to customer support.- Experience handling a good volume of tickets while keeping quality and accuracy high.- Previous experience leading a customer support team of at least 3–4 people.- Strong hands-on profile, comfortable being involved in daily operations, not just managing from a distance.AI & automation:- Proven hands-on experience designing and implementing AI-based automations in customer support, such as LLM-powered workflows, AI agents or chatbots, automated ticket triage and tagging, and AI-assisted responses.- Experience with support platforms and their AI and automation capabilities (e.G., Zendesk, Intercom, Freshdesk) and with automation tools (e.G., Zapier, Make, n8n).- Ability to measure the impact of automations on resolution time, deflection rate, and customer satisfaction.Operational excellence:- Ability to design, document, and continuously improve support processes and workflows, including clear escalation paths for legal, billing, and security cases.- Experience defining SLAs, KPIs, and quality standards for customer support teams.- Experience scaling or preparing a support team for growth.Product & business mindset:- Ability to identify recurring issues, bugs, and user complaints, and translate them into clear insights for Product and Engineering teams.- Experience collaborating closely with Product Managers and Engineers to improve the user experience.- Strong sense of prioritization and impact, understanding what really moves the needle for users and the business.Leadership & communication:- Experience managing remote and distributed teams, especially across different time zones.- Excellent communication skills, with the ability to align support, product, and engineering stakeholders.- High ownership, autonomy, and accountability.Comunication- Full professional proficiency in English (written and spoken).- Spanish is a strong plus.Nice to Have:- Experience supporting subscription-based products or freemium models.- Experience working with AI-powered tools or automations in customer support.- Background in QA, product operations, or customer experience roles.- Experience setting up or scaling support operations from an early stage.- Experience working in startups or fast-paced scale-up environments.What we Offer:- Remote work from anywhere in Spain. If you are based in Barcelona, we would love for you to join us at the office (Barcelona Tech City) at least two days a week.- High-end equipment for your role.- Permanent contract with competitive compensation.- High ownership and real impact on product and user experience.- The opportunity to build, scale, and shape the customer support function from the ground up.You should Know:Labhouse is proud to be an equal-opportunity employer. However you identify or whatever your journey to this point, we welcome all candidates to apply for the position that inspires them.Come join us and help us build a company that everyone is proud to be part of.#J-18808-Ljbffr

Labhouse is a fast-growing startup that builds, launches, and scales its own AI & Productivity Apps, operating under a subscription-based business model. Based in Barcelona, Labhouse was founded by Andrés Bou and Horacio Martos (Co-Founders of SocialPoint). We operate at the intersection of mobile technology, AI, and product-driven growth, with a strong focus on experimentation and performance. Would you like to make an impact as part of a company that builds the best mobile apps used by millions of users worldwide? If so, discover your next challenge below. As an Graphic Desginer, you'll design the visual assets that help our apps stand out, attract downloads, and convert users — from app icons and screenshots to promotional banners and store feature graphics. You'll work closely with Product, Marketing, and Content to craft visuals that boost engagement, brand identity, and growth. It's a unique opportunity to make a direct, visible impact on products used by thousands (and soon millions) of users worldwide. Design app store assets (icons, screenshots, promotional banners, videos) to maximize visibility, downloads, and conversion. Collaborate with Marketing to create ad creatives and social media visuals aligned with store campaigns. Develop and refine logos, branding elements, and style guides for our apps. Produce in-app graphic assets (illustrations, images, UI elements when needed). Ensure consistency and high quality across all visual touchpoints. Work closely with Product Managers, Designers, and Marketers to support product launches and growth. Degree in Graphic Design, Visual Arts, or a related field — or equivalent experience demonstrated through your portfolio. 3+ years of experience as a Graphic Designer, with a strong background in digital design. A broad portfolio showcasing high-quality digital work — branding, campaigns, illustrations, UI elements, or other digital products — that demonstrates strong artistic sensibility and craft. Proficiency with design tools such as Adobe Photoshop, Illustrator, Figma, and other relevant tools. Creative mindset with a strong eye for detail, typography, and composition. Ability to adapt style depending on product and target audience. Genuine adoption of AI creative tools (e.g., Midjourney, Veo3, Kling, Runway) as part of your daily workflow. Strong communication skills and ability to collaborate effectively with cross-functional teams (Product, Marketing, Content). Fluent in English; Spanish is a plus. Experience with ASO (App Store Optimization) and app store visual assets. Experience designing for mobile products or mobile-first brands. Experience designing app icons. Experience creating video assets, motion graphics, or animations for app stores or campaigns. Familiarity with performance marketing design (ads for Meta, Google, TikTok, etc.). Experience working in startups or fast-paced environments. Hybrid work from Barcelona, 2 days a week in the office. Could be 100% remote from Spain for a candidate with a really strong fit. Flexible working hours. High-end equipment for your development. Permanent contract with competitive compensation. A young and top entrepreneurial team in a dynamic startup environment. Opportunity to lead, grow, and take on big challenges. Work with cutting-edge technologies, including the chance to integrate AI models into new apps. TA Interview – Initial conversation to get to know each other and understand your background. Technical Case – Practical exercise to assess your product, analytical, and strategic capabilities. Team Interview – Deep dive into your product thinking, experience, and fit with the team. Labhouse is proud to be an equal-opportunity employer. However you identify or whatever your journey to this point, we welcome all candidates to apply for the position that inspires them. Come join us and help us build a company that everyone is proud to be part of. #J-18808-Ljbffr

Labhouse is a fast-growing startup that builds, launches, and scales its own AI & Productivity Apps, operating under a subscription-based business model.Based in Barcelona, Labhouse was founded by Andrés Bou and Horacio Martos (Co-Founders of Social Point).We operate at the intersection of mobi

Labhouse is a fast-growing startup that builds, launches, and scales its own AI & Productivity Apps, operating under a subscription-based business model.Based in Barcelona, Labhouse was founded by Andrés Bou and Horacio Martos (Co-Founders of SocialPoint).We operate at the intersection of mobile technology, AI, and product-driven growth, with a strong focus on experimentation and performance.Would you like to make an impact as part of a company that builds the best mobile apps used by millions of users worldwide? If so, discover your next challenge below.About the Role:As Creative Director, you will own the creative vision behind how the world discovers our apps, and you will make a real share of that work yourself. Working as a direct partner to the CEO and the Marketing Leadership, you will define our brand voice and visual identity across the portfolio, and lead the creative engine that fuels our growth: user-acquisition campaigns, store presence, social content and brand storytelling.This is a player-coach role. You will spend a significant part of your time hands-on: concepting, scripting, designing, animating and editing. You will also lead a team of creatives, setting direction, giving feedback and raising their craft. You will be accountable for creative that is both beautiful and effective, tying creative decisions directly to business resultsYou will stay ahead of platforms and competitors, spotting formats, trends and creative angles before others do, and turning them into campaigns that scale. Together with Performance Marketing, Product and Design, you will shape how each app is positioned and launched, not just produce assets for it.Responsibilities:- Hands-on creation: concept, script, design, animate and edit high-impact creative, especially new concepts, launch campaigns and the ads that set the direction for the rest of the team.- Creative vision and brand: define the brand identity, tone of voice and creative standards across the portfolio, while letting each app have its own personality.- Team leadership: lead, mentor and grow a team of creatives; review work daily, givedirect feedback, and hire as the team grows.- Performance creative engine: lead the concepting and production of high-volume ad creative for paid channels (e.G. Meta, TikTok, Google, Apple Search Ads).- Creative testing at scale: build a structured creative testing framework with Performance Marketing: hypotheses, iterations, learnings, and a clear process for scaling winners and killing losers fast.- App launches and positioning: define the positioning, messaging and go-to-market creative for new apps from day one.- Social and content: set the creative direction for organic social, creator partnerships and UGC, and write creator briefs yourself.- Partners: manage external freelancers, studios and creators to scale output when needed.- AI-native creative production: use generative AI tools yourself in ideation, scripting, image and video production, and bring those workflows to the team to multiply output without losing quality.About You:- You have solid experience in creative roles (advertising, brand and in-house marketing)- You are still an active maker: you design, animate and edit regularly, not just direct.- You have a portfolio that includes recent work you personally made, and shows both outstanding craft and measurable performance.- Expert-level, hands-on skills in short-form video: hooks, storytelling, pacing, editing and platform-native formats.- An artistic eye for color, composition, typography and motion, able to create and review any type of asset: Video ads, motion graphics, static and carousel ads, App Store assets (icons, screenshots, preview videos), social content and creator briefs, brand identity and campaign concepts- Strong copywriting and concepting skills: you can write a hook as well as you can direct a visual.- Strong understanding of mobile app growth and brands: user acquisition, the subscription funnel, and how creative drives it.- A performance mindset. You think in hypotheses, angles and results, not just aesthetics.- Comfortable working with data. You read ad dashboards, creative analytics and A/B test results to guide and defend creative decisions.- Experience mentoring creatives and managing freelancers and creators.Communication:- Fluent in spoken and written English.- Able to pitch creative ideas in a compelling way, write clear briefs, and give direct, constructive feedback to the team.- Ability to collaborate effectively with cross-functional teams, including UX, engineering, product, and marketing.Nice to Have:- Experience in a portfolio or app studio model, running creative for several products at the same time.What we Offer:- Flexible working hours.- Competitive compensation- High-end equipment for your development.- A top entrepreneurial team in a dynamic startup environment.- Opportunity to lead, grow, and take on big challenges.- Work with cutting-edge technologies, including the chance to integrate AI models into new apps.Hiring Process1. TA Interview – Initial conversation to get to know each other and understand your background.2. Leadership Interview – Deep dive into your product thinking, experience, and fit with the team.3. Technical Case – Practical exercise to assess your product, analytical, and strategic capabilities.4. Final Interview – Final conversation to ensure alignment on expectations, culture, and role fit.You should Know:Labhouse is proud to be an equal-opportunity employer. However you identify or whatever your journey to this point, we welcome all candidates to apply for the position that inspires them.Come join us and help us build a company that everyone is proud to be part of.#J-18808-Ljbffr