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🍽️ ¡Estamos buscando un/a Bar Manager Assistant (Segundo/a Encargado/a)! Desde ABC, agencia especializada en selección de personal para hostelería, colaboramos con un grupo de restauración en expansión. Buscamos un/a Asistente de Bar Manager / Segundo Encargado/a para apoyar la gestión de uno de sus restaurantes en Madrid (zona Méndez Álvaro - Atocha). 📌 Detalles del puesto 📍 Ubicación: Madrid (entre Méndez Álvaro y Atocha) 🕒 Jornada completa: 40 h/semana 💶 Salario: 27.225 € brutos/año 📅 Incorporación: mediados o finales de julio 🕗 Turnos rotativos de lunes a domingo ➡️ Viernes y sábado con turnos partidos (imprescindible) ➡️ Disponibilidad para salir en turno de tarde a las 1:30/2:00 de la madrugada 🛌 2 días de descanso semanales 📄 Tipo de contrato: 📆 Contrato temporal inicial de formación: del 21/07 al 25/08 📑 A partir del 25/08 se realizará un contrato indefinido 🗣️ Idioma: Castellano nativo o avanzado (inglés valorado) 🛂 Permiso de trabajo en vigor 👥 Tu misión Apoyar al/la Bar Manager en la coordinación diaria del restaurante, liderando equipos en sala, terraza y cocina para garantizar una operación fluida, atención excelente y cumplimiento de los estándares del grupo. 🎯 Responsabilidades principales ✅ Liderazgo operativo Supervisión del equipo de sala y apoyo en la gestión de cocina Participación en la elaboración de horarios junto al/la Bar Manager y Kitchen Manager Fomento de un ambiente de trabajo positivo y eficiente ✅ Experiencia del cliente y cumplimiento Atención directa al cliente y resolución de incidencias Asegurar el cumplimiento de protocolos de higiene, seguridad y normativa laboral ✅ Control del negocio Apoyo en el control de inventario, caja y costes Supervisión del mantenimiento de las instalaciones 🧠 Perfil que buscamos Experiencia previa como segundo encargado/a, jefe/a de sala o supervisor/a Capacidad para liderar y trabajar en equipo Organización, iniciativa y resolución de problemas Orientación al cliente y buen nivel de comunicación Actitud flexible y analítica 📩 ¿Quieres seguir creciendo en el sector de la hostelería con una empresa que apuesta por el talento interno? ¡Postúlate ahora y forma parte de un proyecto con futuro!

About the job About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike.About the role Four Seasons Hotel Madrid is looking for a Hotel Assistant Manager for our team. Candidates with a passion for excellence, proven leadership experience are invited to apply. Oversees the Front Desk operations and acts as the manager on duty in the hotel when senior managers are not available. Directs staff that performs the following duties and will also perform these duties on own: welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment. Checks guest out of the hotel, preparing and explaining the bill. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies. This position reports to the Front Office Manager, as well to the Front Desk Manager. What you will do Manages the staff at the Front Desk. Interviews, trains and schedules the staff. Conducts Performance Evaluations and disciplines staff when needed. Coordinates arrivals, departures and billing requirements with Sales and Catering Department. Blocks rooms for arrivals and ensures any discrepancies are resolved. Reviews daily arrivals to ensure proper handling of Special Attention Guests, Return Guests, and Groups. Trains, develops and manages the performance of direct subordinates to ensure the efficient running of front office operations. Maximizes hotel revenue by controlling room inventory, group blocking, packages, up selling and reinforcing the late charge policy to maximize REVPAR. Assures that all financial and credit procedures are followed. Follows up on credit problems with Front Office Manager and/or Credit Manager. Reviews all paid-outs, rebates, Petty Cash disbursements and Direct Billings. Checks cashiers’ work at end of shift to ensure all transactions are reconciled with proper approvals and endorsements. Takes action in all matters related to the safety, security, satisfaction and well-being of hotel guests and employees when senior managers are not available. Responds swiftly and effectively in any hotel emergency or safety situation. Resolves customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone. Checks guest in and out in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest. Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction. Utilizes a variety of computer systems to check guests in and out, runs daily reports, selects and block rooms for arriving guests. Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Employee Handbook. Works harmoniously and professionally with co-workers, supervisors and GSAs. Can answer guest calls and direct them appropriately in the absence of a Communications Operator. Performs any other duties as assigned to him/her by management and is also able to work in all shifts including night shift. Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Concierge, Bell Staff, Guest Relations and lobby coverage. Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests. Works closely with Housekeeping team to ensure smooth handling of room allocation, balance inventory and room is met with guest’s preference and ready for check in upon arrival. Works closely with Engineering to ensure for the completion of any guest’s related maintenance issues are resolved and control room preventive maintenance program. What you bring Our ideal Hotel Assistant Manager have a firm knowledge of hotel operations and must at least 1 year of experience as Assistant Manager in Rooms Division. Candidates must speak read and write Spanish as well as being fluent in English. Must have the right to work in Spain. What we offer • Competitive Salary, wages, and a comprehensive benefits package., • Excellent Training and Development opportunities., • Complimentary Accommodation at other Four Seasons Hotels and Resorts., • Complimentary Dry Cleaning for Employee Uniforms., • This is a full-time position., • This role operates on a rotating shift basis, covering morning, evening, and night shifts throughout the week, including weekends. Department: Secretary / Executive Assistant Language required: Spanish. The company History comes to life with vibrant modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historical buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, a four-level spa and a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to Madrid.

¿Tienes experiencia en cocina y buscas un nuevo reto profesional? Desde ABC, agencia especializada en selección de personal para hostelería, colaboramos con un grupo de restauración en pleno crecimiento en Madrid. Si te apasiona la cocina y quieres formar parte de un proyecto dinámico y con futuro, ¡te estamos buscando! 📍 Ubicación: Restaurante con servicio de sala, terraza y delivery, zona Méndez Álvaro – Atocha (Madrid). 🕒 Condiciones del puesto: Jornada completa (40h/semana) Turnos rotativos de lunes a domingo Turnos partidos los viernes y sábados (imprescindible disponibilidad) Salario bruto anual: 25.575 € Inicio de contratación: del 28/07 al 10/08 (formación con contrato) Incorporación oficial al equipo: a partir del 25/08 👩‍🍳 ¿Qué harás en tu día a día? Apoyarás y sustituirás al Kitchen Manager en su ausencia. Liderarás un equipo de 6 personas en cocina. Supervisarás la calidad, presentación y preparación de los platos. Gestionarás inventarios para sala y delivery. Velarás por el cumplimiento de normas de higiene y seguridad alimentaria. Colaborarás en la formación y coordinación del equipo. 🧠 Perfil que buscamos: Experiencia de 3 a 5 años en cocina, idealmente en grupos de restauración de alto volumen. Formación en hostelería (valorable). Perfil organizado, resolutivo y con capacidad de liderazgo. Buena actitud, orientación al cliente y trabajo en equipo. Nivel alto de castellano y permiso de trabajo en vigor. Buena presencia y profesionalidad. 💡 ¿Qué ofrecemos? Estabilidad y oportunidades reales de crecimiento profesional. Ambiente dinámico y profesional. Participación en un proyecto en plena expansión. 📩 ¿Te interesa? ¡Postúlate ahora y da el siguiente paso en tu carrera en hostelería!

About the job About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike.About Four Seasons Hotel Madrid: Welcoming, cosmopolitan and vibrant, Madrid is a city to fall in love with and our new Four Seasons Hotel Madrid positions you right in the heart of everything that makes it so dynamic. A historical landmark redefining elegance, sophistication and urban luxury, located in Centro Canalejas Madrid. Four Seasons Hotel Madrid, has to 200 guest rooms including 39 suites, 22 luxury residences, 3 restaurants and bars including an expansive roof terrace, a cutting-edge Spa, stylish function spaces and luxury retail. The Role of Assistant Banquets Manager : We currently have an opportunity for an experienced Assistant Banquets Manager to join our team ! Reporting into the Banquets Manager, you will be responsible for leading the Banquets department operation with passion and creativity; ensuring exceptional service and attention to our guests. Responsibilities will include assisting our Banquets Manager with the development of our Banqueting team, observing and making recommendations for improvement of facilities and equipment where required, being visible in the operation, providing recognition, promoting good public relations and taking care of special requests, and coordinating set up requirements for hotel and off-site functions with dedication to providing an attentive and distinctive experience for our guests. Our Ideal Assistant Banquets Manager candidate will have: Our ideal Assistant Banquets Manager candidate will have a special talent and passion for service and delivering the highest standards ensuring exceptional service and attention to our guests. You should have a wealth of Banquets leadership experience in luxury hotels, a desire to focus on the development of our team, attention to detail, strong interpersonal and relationship building skills, the ability to multi-task with excellent organizational skills, be a team player and have a highly creative flair; bringing your personal touch and energy to all our banquets experiences. You must have the legal right to work in Spain and have fluency in English and Spanish. Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts and residences around the world, making us an undisputed “employer of choice.” Department: F&B kitchen F&B service F&B Management Language required: Spanish. The company History comes to life with vibrant modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historical buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, a four-level spa and a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to Madrid.

🍽️ ¡Estamos buscando un/a Bar Manager Assistant (Segundo/a Encargado/a)! Desde ABC, agencia especializada en selección de personal para hostelería, colaboramos con un grupo de restauración en expansión. Buscamos un/a Asistente de Bar Manager / Segundo Encargado para apoyar la gestión de uno de sus restaurantes en Madrid (zona Méndez Álvaro - Atocha). 📌 Detalles del puesto 📍 Ubicación: Madrid (entre Méndez Álvaro y Atocha) 🕒 Jornada completa: 40 h/semana 💶 Salario: 27.225 € brutos/año 📅 Incorporación: mediados o finales de julio 🔁 Turnos rotativos de lunes a domingo (viernes y sábado con turnos partidos – imprescindible) Disponibilidad salida en turno de tarde a las 1:30/ 2:00 de la madrugada. 🛌 2 días de descanso semanales 🗣️ Idioma: Castellano nativo o avanzado. Inglés valorado 📄 Permiso de trabajo en vigor 👥 Tu misión: Apoyar al/la Bar Manager en la coordinación diaria del restaurante, liderando equipos en sala, terraza y cocina para garantizar una operación fluida, atención excelente y cumplimiento de los estándares del grupo. 🎯 Responsabilidades principales ✅ Liderazgo operativo Supervisión del equipo de sala y apoyo en la gestión de cocina Participación en la elaboración de horarios junto al/la Bar Manager y Kitchen Manager Fomento de un ambiente de trabajo positivo y eficiente ✅ Experiencia del cliente y cumplimiento Atención directa al cliente, resolución de incidencias Asegurar el cumplimiento de protocolos de higiene, seguridad y normativa laboral ✅ Control del negocio Apoyo en el control de inventario, caja y costes Supervisión del mantenimiento de las instalaciones 🧠 Perfil que buscamos Experiencia previa como segundo encargado/a, jefe/a de sala o supervisor/a Capacidad para liderar y trabajar en equipo Organización, iniciativa y resolución de problemas Orientación al cliente y buen nivel de comunicación Actitud flexible y analítica 📩 ¿Quieres seguir creciendo en el sector de la hostelería con una empresa que apuesta por el talento interno? ¡Postúlate ahora y forma parte de un proyecto con futuro!