Desde Eurofirms buscamos a un/a ayudante de camarero/a para un hotel de 5* ubicado en los alrededores de Sitges para el servicio de Room Service. Las funciones a realizar son: - Recibir y gestionar los pedidos de Room Service según indicaciones del cliente. - Preparación y entrega de los alimentos y bebidas en las habitaciones. - Orden y limpieza del puesto de trabajo. - Atender les necesidades y consultas del cliente. - Conocimiento del menú y los servicios. - Entre otras funciones propias del puesto de trabajo. Condiciones: - Contrato fijo discontinuo. - Horario de 00h a 08h, de lunes a domingo, entre dos o tres días de descanso. - Salario: hora diurna 11,62€ brutos/h y hora nocturna 14,52€ brutos/h - Incorporación enero 2025. Requisitos: - Experiencia mínima de 2 años en el sector con hoteles. - Muy valorable experiencia en Room Service. - Disponer de vehículo propio. - Buscamos a una persona con actitud, detallista y ganas de aprender la profesión. - Disponer de camisa blanca de manga larga, pantalón de pinza negro, y zapato totalmente negro.
Desde Le Room Service, buscamos incorporar un/a repartidor/a en nuestra sede de BARCELONA. Se ofrece CONTRATO de 20 HORAS SEMANALES. Necesaria experiencia previa repartiendo con moto de 125 cc e imprescindible nivel básico de inglés. Necesaria disponibilidad EN HORARIO DE MADRUGADA. Si crees que tu perfil encaja, ¡Te esperamos!
What you’ll do We are looking for a Bellperson to join the pre-opening team at SLS Barcelona. Under the guidance of the Front Office Manager, you will be responsible for ensuring guests feel welcome at our property as soon as they arrive, assisting with their luggage as well as other requests as needed. - Greet all guests upon arrival. - Escort guests to their rooms and assist with luggage promptly when checking in and upon checking out. - Inform incoming guests on the following while assisting them to their room: storage area, restaurant hours, the events happening in the hotel, health club information, emergency procedures equipment and exit paths, etc. - Once in guest room, provide the guest with the following information: basic telephone instructions, procedures for charging items to one's rooms, heating and air conditioning, laundry procedures, door lock and key use, room directory, etc. - All Valet Parking needs. - Assist guest with general information when Front Office is not available. - Consistently offer professional, friendly and engaging service. - Promote all hotel functions and facilities. - Possess knowledge of the community and area in which the hotel is located to assist guests with information and accurate directions. - Maintain presence in the lobby as an ambassador of the property and brand, offering exceptional service to the guests. - Possess knowledge of resort activities to ensure timeliness of customer needs. - Ensure that all areas are kept neat and clean for our guests and colleagues. ** What we are looking for...** - Previous experience in an upscale or lifestyle brand hotel is a big plus. - Prior experience in customer service. - Driving license B. - Someone who understands, celebrates and embraces the SLS brand values. - Ability to multitask and work in a fast-paced environment. - Proactive, positive, energetic, dynamic, emphatic, team-worker, with a high-level attention to detail and passion for hospitality. - Excellent verbal and written communication skills. Fluent in Spanish and English. - You make people feel good - your team, guests, and colleagues alike. You make a positive impact. - You learn quickly and adapt to SLS’s unique culture. - You are humble and open to ideas. We leave our ego at the door and help get things done. - You’re up for doing things differently and trying (almost) everything once. - You want to be part of a team that works hard, supports each other and has fun along the way. ** What's in it for you...** - The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. - The chance to challenge the norm and work in an environment that is both creative and rewarding. - Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. - Plenty of opportunity for development. - Excellent discounts across the entire Ennismore family of brands.
Desde Le Room Service, empresa especializada en el outsourcing del servicio de F&B a hoteles y apartamentos turísticos, estamos buscando a un/una SDR para nuestra sede de Sevilla. Responsabilidades: - Identificar y calificar oportunidades de ventas a través de la investigación y prospección. - Realizar llamadas en frío y enviar correos electrónicos a clientes potenciales. - Mantener y actualizar la base de datos de clientes en nuestro CRM. - Colaborar con el equipo de ventas para desarrollar estrategias efectivas de prospección. - Participar en reuniones de equipo y contribuir con ideas para mejorar el proceso de ventas. Requisitos: - Experiencia previa en ventas, atención al cliente o un rol similar. - Excelentes habilidades de comunicación verbal y escrita. - Capacidad para trabajar de manera independiente y en equipo. - Conocimiento de herramientas de CRM y software de ventas es un plus. - Actitud proactiva y deseo de aprender y crecer en el campo de ventas. Ofrecemos: - Un ambiente de trabajo dinámico y colaborativo. - Oportunidades de desarrollo profesional y capacitación. - Salario en función de la valía. ¡Esperamos conocerte pronto!
At Sani/Ikos Group, the Front Office department plays a pivotal role in guest experiences. Our Front Office Team orchestrates unforgettable holiday experiences with seamless check-ins, personalized recommendations, and world-class service. Whether as a Front Office and Guest Relations Agent or an e-Concierge team member, guest interaction is at the heart of what we do. Join our dynamic team dedicated to creating magical experiences that turn guests' stays into lifelong memories!
FUNCIONES: · Realizar Check-In: Antes de entregar las llaves o tarjeta de la habitación, los recepcionistas de hotel deben comprobar la identidad de los huéspedes, solicitando la documentación necesaria (identificación oficial y tarjeta de crédito para garantizar la estancia) así como también se les solicita llenar una tarjeta de registro con sus datos personales, para posteriormente subirlos a la base de datos del establecimiento. · Brindar información detallada sobre el hotel: Los recepcionistas actúan como punto de referencia para los huéspedes durante toda su estancia. Así que, son los encargados de proporcionar toda la información referente al hotel como por ejemplo: las instalaciones, servicios, actividades, horarios de restaurantes, restricciones, etc. · Atención a clientes: Deben también atender las peticiones de los clientes, tales como camas extras o comidas especiales, cumpleaños, aniversarios, entre otros. · Call center: hacerse cargo de las llamadas telefónicas y mails que reciba el hotel, e incluso en ocasiones las redes sociales corporativas. · Reservas y cancelaciones: gestión de las reservas y cancelaciones. Deben desarrollar diferentes tareas administrativas al mismo tiempo, como el registro y monitoreo constante de reservas, llegadas o cancelaciones de último momento, así como verificar la disponibilidad de habitaciones. · Información turística: ofrecer información turística sobre los puntos de interés del lugar donde se encuentren y sus alrededores, así como excursiones, restaurantes, actividades con niños, medios de transporte disponibles, costos, etc. · Vigilancia y accesos: se encarga de tener control sobre las personas que entran y salen del hotel, así como de monitorizar las pantallas de vigilancia. · Ser un plus para el cliente: Si alguien en el hotel puede ofrecer un plus a los huéspedes, éste será el recepcionista, pues sus recomendaciones y opiniones serán un valor añadido y de vital importancia. Además, también pueden ofrecer servicios complementarios. · Check-out y control de gastos: Como último paso, el recepcionista de hotel debe al momento de la salida del cliente verificar que no haya ningún saldo pendiente realizado durante su estancia como llamadas, minibar, room service, actividades, paseos, etc. Una vez que la cuenta del cliente quede en 0, emitir las facturas correspondientes por estancia y alimentos. · Responsable y cuidadoso con las cuentas: Es importante manejar de manera adecuada tanto efectivo como vouchers (pagos con tarjetas).
Mission: As a Spa Therapist, you will be the one to ensure unforgettable welcome and well-being treatment experiences for our guests. Tailored experience: Provide an elegant and friendly welcome to our guests demonstrating a high level of guest service and satisfaction. Deliver a variety of spa services (body treatment, massages, facials) according to the brand standards. Maintain a sense of harmony in the treatment room from the guest’s arrival onward.
At Paulo Airaudo Group we are always looking for new talents to form the best team in an exceptional location. If you are looking to grow both personally and professionally, we will be happy to meet you! ALEIA by Paulo Airaudo is a haute cuisine project, which received its first Michelin Star in November 2022, located in the luxurious Casa Fuster Hotel in Barcelona (Spain). We are looking for a sommelier to expand our dining room team in 2025. Responsibilities: -Advise clients on the selection of wines, pairings and drinks, providing a personalized and high-quality service. -Maintain and update the wine list, ensuring a high-quality selection that complements our menu. -Manage wine inventory and coordinate with suppliers to ensure product availability. -Collaborate with the team to ensure smooth and efficient service. What we offer: -Professional and dynamic work environment with an international team. -Competitive salary, according to the experience and training provided by the candidate. -5-day work week, with an indefinite contract and 2 fixed and consecutive weekly days off What we expect: -Previous experience as a sommelier in high-end restaurants. -Knowledge of wines, wine regions and service techniques. -Excellent communication and customer service skills. -Professional attitude, impeccable presentation and ability to work in a dynamic environment. -Certification in sommelier or equivalent training is a plus.
Desde Le Room Service, empresa especializada en la externalización del servicio de F&B a hoteles, buscamos incorporar en la sede de Sevilla a un cocinero con experiencia de 3/4 años y en gestión de equipos. Valorable estudios de cocina y experiencia en conservación y regeneración de alimentos. Jornada de 30 horas semanales, horarios rotativos de lunes a domingo, dos días libres. Buen ambiente de trabajo. Salario según valía del candidato. CONTRATO TEMPORAL LOS DÍAS 30, 31 DE DICIEMBRE Y 1 DE ENERO. -Necesario incorporación inmediata. Te esperamos!! Interesados facilitar el CV por chat!
Care Assistant at RoseBar Longevity Clinic Start:1st of April 2025 As a Care Assistant in a cutting-edge functional medicine clinic, you will play a vital role in providing exceptional care and hospitality to our patients while supporting the clinic’s operations. The role focuses on assisting patients through innovative biohacking treatments, ensuring the smooth functioning of the clinic, and enhancing the patient experience. Key Responsibilities: Facilitating Biohacking Treatments Assist patients with setup and guidance for treatments such as cryotherapy, red-light therapy, and other biohacking modalities. Ensure patients understand the process and feel comfortable throughout their sessions. Monitor treatment schedules and ensure treatments are carried out efficiently. Supporting Clinical Staff Assist nurses and other clinical staff with preparatory tasks as needed. Maintain effective communication with the team to ensure seamless operations. Room Turnover and Cleanliness Ensure treatment rooms are clean, sanitized, and ready for the next patient promptly. Maintain an organized and welcoming environment in the clinic at all times. Patient Hospitality Provide a warm, welcoming atmosphere for patients, ensuring their needs are met and they feel cared for during their visit. Address any patient questions or concerns, or escalate them to the appropriate staff member. Cross-Selling Treatments and Services Educate patients on the benefits of various treatments offered at the clinic. Proactively recommend complementary services that align with the patients' goals and needs. Skills and qualifications: nursing aid qualifications or clinical aid certificates are not directly required but preferred. Fluent english and spanish.
Who Are We? What’s up, world? We're Needcarhelp, and we're revolutionizing the car inspection scene! We're about turning the mundane into something amazing, and right now, we're on the lookout for a Customer Care Superhero. Do you have the magic touch to elevate our car inspection network to legendary status? Keep reading! 📣 💥 Your Mission, Should You Choose to Accept: Customer Champion: You’re the go-to hero for our customers after their purchase, answering questions, troubleshooting, and making sure every interaction leaves them feeling valued. Champion Communicator: Be the all-important link between car sellers and Car Helpers, ensuring smooth, clear communication – because in our world, every word counts. Performance Guru: Keep tabs on operations. If something's not purring like a luxury engine, you're the one to rev up the performance. Collaboration Maestro: Sync up with our internal teams, ensuring our inspection activities are as seamless as a slick gear shift. Data Detective: Got a thing for numbers? Awesome! Dive into the data and fish out insights that'll power us forward. Problem-Solving Ninja: Challenges? You tackle them head-on, ensuring our operations stay as smooth as a well-oiled machine. Feedback Collector: Listen to our customers and bring their voices into the room. You’ll identify patterns, share key insights, and help our team make data-driven improvements. Your Superpowers: A proven track record in customer support, especially in post-sales or service roles. Communication skills so sharp they could cut through confusion and leave clarity in their wake. A tech-savvy approach to navigating support software and customer relationship tools. An analytical mind that can dive deep into data to uncover valuable insights. Flexibility to adapt and thrive in a fast-paced, customer-focused environment. 🔥EXTRA POINTS🔥 => Knowledge and passion for cars What’s In It for You? A hybrid work model that lets you shine wherever you are, 2 times a week in the office. Jump into the action immediately with our immediate incorporation. Be part of a team that's as cool as a classic car with a modern twist. If you believe you have what it takes to join the Needcarhelp team, don't hesitate to send us your CV and a cover letter! We want to know more about you and why you'd be perfect for this opportunity.
At Paulo Airaudo Group we are always looking for new talents to form the best team in an exceptional location. If you are looking to grow both personally and professionally, we will be happy to meet you! ALEIA by Paulo Airaudo is a haute cuisine project, which received its first Michelin Star in November 2022, located in the luxurious Casa Fuster Hotel in Barcelona (Spain). We are looking to expand our room team. Responsibilities: -Provide high quality service to our clients, ensuring a memorable experience. -Know in depth the menu and the chef's recommendations to advise diners. -Maintain a clean and orderly environment in the service area. -Collaborate with the team to ensure smooth and efficient service. What we offer: -Professional and dynamic work environment with an international team. -Competitive salary, according to the experience and training provided by the candidate -5-day work week, with an indefinite contract and 2 fixed and consecutive weekly days off What we expect: -Previous experience as a waitress/waiter in luxury restaurants. -Excellent communication and customer service skills, with language proficiency. -Professional attitude, impeccable presentation and ability to work under pressure. -Time availability and ability to work as a team.
Desde Le Room Service, empresa especializada en el outsourcing del servicio de F&B a hoteles y apartamentos turísticos, estamos en búsqueda de un/a diseñador/a gráfico/a freelance para nuestra sede de Sevilla. Responsabilidades: - Diseñar cartas, folletos, flyers, tarjetas de presentación y otros materiales visuales según las necesidades diarias de nuestros clientes. - Revisar y ajustar diseños según las recomendaciones del equipo o del cliente. - Mantenerse actualizado con las últimas tendencias en diseño gráfico. Requisitos: - Experiencia previa demostrable como diseñador gráfico. - Dominio de herramientas de diseño gráfico como Adobe Photoshop, Illustrator, InDesign y otros programas relevantes. - Capacidad para cumplir con plazos ajustados y manejar múltiples proyectos simultáneamente.
En SB Hotels, con más de 30 años de experiencia en el sector, contamos con 9 hoteles -y un 10º en construcción- ubicados en Barcelona, Tarragona, Tierras del Ebro y Madrid. Actualmente, buscamos un/a 2º Jefe/a de cocina con formación en hostelería para nuestros hoteles de 4* en Barcelona. En dependencia directa del Jefe de Cocina se encargará de llevar un proyecto de cocina multidisciplinar, encargada de dar servicio a restaurante, room service y eventos. Buscamos una persona con alta vocación por la cocina, conocimiento de la cocina tradicional con un estilo actual y que posea experiencia en gestión de equipos. Imprescindible estar familiarizado con métodos de producción orientados al control exhaustivo de costes relacionados con la materia prima. ¿Cuáles serán tus funciones? .Colabora en la supervisión del seguimiento de las Buenas Prácticas Higiénicas por parte del personal. .Asume las responsabilidades del Chef cuando este está ausente. .Planifica las tareas del personal de cocina y supervisa su trabajo. .Supervisa los encargos de aprovisionamiento para la cocina y controla su calidad, cantidad y correcto almacenamiento. .Instruye al personal de cocina en cuanto a las técnicas y los procedimientos necesarios para preparar y conservar los alimentos. .Prepara y cocina los platos de la oferta gastronómica. .Supervisa el cumplimiento de las normas de seguridad e higiene laboral. .Cumplir las normas relacionadas con la gestión de residuos en las instalaciones. .Aportar ideas de mejora o identificación de no conformidades ambientales para mejorar el sistema de gestión. ** ¿Que requisitos son imprescindibles para la vacante?** Formación en hostelería Experiencia en hoteles de categoría similar Experiencia en gestión de equipos, inventarios y pedidos. ¿Qué ofrecemos? Oportunidad de desarrollo profesional en empresa en expansión. Formación inicial en el puesto de trabajo y formación continua durante el año. Entrega de Uniforme. Posibilidad de comer en el centro. Turnos seguidos y rotativos de mañana y tarde 7a 15h y de 16 a 00h. 2 días de descanso semanal, ocasionalmente en fin de semana. 30 días de vacaciones. Entrenamientos mensuales con un coach deportivo. Descuentos en servicios deportivos.
Desde Le Room Service, empresa dedicada al sector hotelero buscamos incorporar a un Auxiliar de Tienda encargado de realizar labores de atención y organización del servicio en nuestra sede de Madrid. Necesario conocimiento nivel intermedio de inglés y portugués. Funciones a desempeñar: Apoyo en la organización del servicio. Apoyo en los montajes del desayuno. Proporción de la mejor calidad del servicio (Callcenter) Apoyo en la reposición de materiales necesarios Necesaria experiencia previa de 1/2 años en servicios de alta demanda. Necesaria incorporación inmediata. Jornada de 20 horas a la semana. ¡Te esperamos!
What’s the job? As the friendly face of our hotel restaurant, you’ll also be a helpful host, a local expert, and a proud brand ambassador. Whether you’re preparing drinks exactly as our guests want or serving them delicious food, you’ll be devoted to creating relaxing, memorable experiences. You’ll report to the Restaurant Manager. Your day-to-day Create a warm welcome to everyone and set the tone for each guest’s experience. Describe the selection of drinks and menu items to guests by offering interesting, and vivid descriptions of each item’s origin, taste and preparation methods. Set up your outlet – stock up on all the supplies you’ll need and manage your inventory. Ensure that food and beverages are well stocked. Ensure overall cleanliness and maintenance of the working area. Be ready to jump into other ad-hoc duties when your colleagues need your help, that might include serving other outlets like rooms service, bar or terrace. Work with your restaurant and kitchen colleagues to offer a seamless food service. Assess customers’ needs and preferences and make recommendations. Report and follow up on maintenance and repairs and for the cleanliness of the bar. Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items. Supervise the pool area to make sure every guest is following the stated rules and there are no issues. What we need from you 2+ years’ experience working within hotel/restaurant. Bachelor’s degree in hospitality or related field. Must be fluent in Spanish and English, additional languages will be highly valuable. Proactive, positive, energetic, dynamic, team-worker and with passion for service. What to expect from us · Discounted international room rates. · Room for professional growth in one of the largest hospitality companies. · Training programmes and access to IHG’s training tool. · Uniform and laundry service. · Meals whilst on duty. · Private health insurance discount. · Kimpton Benefits: our platform with exclusive discounts for employees. · Cool work environment and lots of fun! 😊
Desde Le Room Service, buscamos incorporar un/a repartidor/a AUTÓNOMO/A en nuestra sede de BARCELONA con disponibilidad para realizar turnos esporádicamente. Si crees que tu perfil encaja, ¡Te esperamos!