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Principal Responsibilities/Position Purpose: The Duty Manager acts as the senior leader on shift, responsible for overseeing day-to-day hotel operations and ensuring all guest-facing services meet Nobu standards. This role bridges departments to guarantee a seamless guest experience from arrival through departure. The Duty Manager responds to service challenges, supports team performance, and ensures quality and brand standards are consistently upheld. In collaboration with the Quality Supervisor, the Duty Manager plays a key role in service audits, feedback responses, and experience improvement initiatives. ESSENTIAL FUNCTIONS 40% Operational Oversight & Guest Support Oversee hotel operations during shift, including the lobby, front office, PBX, and guest services. Serve as the main point of contact for escalated guest issues, complaints, and VIP needs. Personally welcome and escort VIP guests; manage high-profile arrivals and departures. Ensure seamless coordination among departments including Housekeeping, Engineering, F&B, and Front Office to maintain operational excellence. Lead shift briefings to communicate daily priorities and service updates. 20% Guest Journey Supervision Monitor and refine guest touchpoints, ensuring excellence throughout the entire guest journey (pre-arrival, in-stay, post-departure). Support the implementation of updated guest-facing technologies (e.g., Alliantz App), to ensure adoption and effectiveness. Ensure that the front-of-house ambiance and service delivery reflect Nobu brand standards at all times. 15% Quality & Brand Standards Assurance Conduct service audits, property walks, and cleanliness checks. Work closely with the Quality Supervisor to review guest feedback and address service gaps. Promote consistency in delivering personalized and authentic guest experiences. 10% Emergency & Incident Management Lead emergency responses and safety protocols when necessary. Complete Duty Manager logs and reports for management, noting key incidents and follow-up actions. 10% Team Coaching & Cross-Department Collaboration Provide on-the-spot coaching to front-line team members. Assist with onboarding and training for new hires; reinforce brand values and service ethos. Foster teamwork and cooperation between departments to deliver seamless guest service. 5% Data Monitoring & Reporting Analyze guest satisfaction reports and service recovery trends. Identify opportunities for continuous improvement for leadership. SUPPORTIVE FUNCTIONS Engage in loyalty and retention efforts, such as personalizing and recognizing guests. Assist with maintaining updated guest communication materials and digital tools. Support the recruitment and mentoring of front office and guest services staff. Monitor competitor activity and hospitality trends to recommend innovations. Monitor and respond to customer feedback and reviews daily. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: • The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation., • Ability to effectively communicate in Spanish and English both verbally and in writing to flawlessly conduct internal and external correspondence., • Proven leadership ability to influence, develop, and empower managers to achieve objectives with a team approach., • Ability to develop positive, motivating relationships with the sales team and clients through consistent communication., • Excellent professional image and attitude including punctuality., • Ability to work independently even under pressure and in stressful situations., • Strong attention to detail and excellent organizational skills., • Ability to balance time and work efficiently on tight deadlines: respect for deadlines is a must., • Ability to handle multiple priorities and projects effectively and on time., • Ability to ensure confidentiality of client and hotel data., • Experience developing and maintaining a customer base., • Proactive attitude to supporting and enhancing the brand with creative ideas. QUALIFICATIONS Education: Bachelor’s degree in hospitality management or a related field preferred. Experience: Minimum of 2 years in a guest-facing leadership role within the hospitality industry. Skills: Strong leadership, communication, and problem-solving skills; proficiency in CRM systems, PMS software, and guest feedback platforms. Attributes: Passion for service excellence, attention to detail, and the ability to thrive in a dynamic, fast-paced environment. Reports To: Hotel Manager ¿Qué podemos ofrecerte? • Oportunidades continuas de formación y crecimiento dentro de la empresa. Crea junto a nosotros tu plan de carrera en Nobu Hospitality 🚀, • Si te unes a Nobu Barcelona trabajarás en un ambiente dinámico y colaborativo. Formar parte de nuestro equipo significa formar parte de una gran FAMILIA, en donde trabajar con pasión y kokoro son nuestros principales valores ❤️, • En Nobu Hotel Barcelona, el bienestar de nuestros empleados es una prioridad. Disfruta de clases de yoga gratuitas y mantén una alimentación consciente y equilibrada con nuestro comedor de personal estilo buffet., • Salario Competitivo, • Acompañamiento psicológico gratuito, • Descuentos dentro de Nobu Hospitality, • Contrato indefinido

The Duty Manager acts as the senior leader on shift, responsible for overseeing day-to-day hotel operations and ensuring all guest-facing services meet Nobu standards. The Duty Manager responds to service challenges, supports team performance, and ensures quality and brand standards are consistently upheld. In collaboration with the Quality Supervisor, the Duty Manager plays a key role in service audits, feedback responses, and experience improvement initiatives. ¿Está considerando presentar su candidatura para este trabajo? Compruebe todos los detalles en esta descripción del puesto y luego haga clic en "Solicitar". 40% Operational Oversight & Guest Support Oversee hotel operations during shift, including the lobby, front office, PBX, and guest services. Ensure seamless coordination among departments including Housekeeping, Engineering, F&B, and Front Office to maintain operational excellence. Lead shift briefings to communicate daily priorities and service updates. 20% Guest Journey Supervision Support the implementation of updated guest-facing technologies (e.g., Ensure that the front-of-house ambiance and service delivery reflect Nobu brand standards at all times. 15% Quality & Brand Standards Assurance Conduct service audits, property walks, and cleanliness checks. Work closely with the Quality Supervisor to review guest feedback and address service gaps. 10% Emergency & Incident Management Complete Duty Manager logs and reports for management, noting key incidents and follow-up actions. 10% Team Coaching & Cross-Department Collaboration Provide on-the-spot coaching to front-line team members. Assist with onboarding and training for new hires; reinforce brand values and service ethos. Foster teamwork and cooperation between departments to deliver seamless guest service. 5% Data Monitoring & Reporting Analyze guest satisfaction reports and service recovery trends. Assist with maintaining updated guest communication materials and digital tools. Support the recruitment and mentoring of front office and guest services staff. Monitor competitor activity and hospitality trends to recommend innovations. Ability to effectively communicate in Spanish and English both verbally and in writing to flawlessly conduct internal and external correspondence. Ability to handle multiple priorities and projects effectively and on time. Ability to ensure confidentiality of client and hotel data. Proactive attitude to supporting and enhancing the brand with creative ideas. Bachelor’s degree in hospitality management or a related field preferred. Experience: Minimum of 2 years in a guest-facing leadership role within the hospitality industry. proficiency in CRM systems, PMS software, and guest feedback platforms. Attributes: Passion for service excellence, attention to detail, and the ability to thrive in a dynamic, fast-paced environment. xcskxlj Reports To: Hotel Manager ¿Oportunidades continuas de formación y crecimiento dentro de la empresa. Crea junto a nosotros tu plan de carrera en Nobu Hospitality

INCORPORACIÓN INMEDIATA · Salario de 1381€ b/mensuales fijos + Comisiones (363€ max) + Dietas (9€ netos/día) + Plus asistencia (100€) · Teléfono móvil y Tablet de empresa. Un trabajo dinámico y retador! ¿Por qué trabajar con Staff Global Group? No solo formarás parte de esta campa�

PROMOTOR/A TELECOMUNICACIONES ¿Te apasiona la tecnología y la comunicación? ¿Quieres formar parte de un equipo dinámico en promoción de servicios de telecomunicaciones? ¡Esta es tu oportunidad con Staff Global , una empresa comprometida con el desarrollo profesional y la excelencia en sus equ

Tens gosto por vendas e contacto com o cliente? Procuras um trabalho que te desafie a cada dia? Queres fazer parte de uma equipa que celebra as tuas conquistas? Temos a função certa para ti! A Staff Global Group - empresa especializada em staff para ativações, eventos e força de vendas - está

Tens gosto por vendas e contacto com o cliente? Procuras um trabalho que te desafie a cada dia? Queres fazer parte de uma equipa que celebra as tuas conquistas? Temos a função certa para ti! A Staff Global Group - empresa especializada em staff para ativações, eventos e força de vendas - está

Formación continua subvencionada por la empresa. Comedor de empresa con el 50% del coste subvencionado.

Buscamos a una profesional apasionada por la cosmética y los servicios premium, con verdadera vocación por el cuidado de la piel.Experiencia requerida en tratamientos faciales, incluyendo:.Principios activos y su aplicación en tratamientos personalizados.Masajes faciales y técnicas de relajació

Experiencia previa en empresa multinacional o despacho mercantil.

Barça, i amb el nostre compromís social.Creiem en les diferents disciplines, per això competim amb.Treballem amb els millors professionals i experts del món de l’esport, generant nous coneixements que apliquem i compartim.Sabem que l'esport pot ser una eina de.Fomentem la inclusió de la diver

There are database roles… and then there are roles where you redefine how data platforms actually work at scale.At NTT DATA, you will be part of a team shaping the evolution of enterprise database platforms across complex, multi-technology environments.Not just maintaining them — but rethinking

Join a High-Tech Manufacturing Environment Where Precision Meets Innovation.We are supporting a leading high-tech technology company in the Eindhoven Brainport region in the search for an experienced CAM Programmer with a passion for advanced machining, process optimization, and manufacturing excell

Este rol es ideal para una persona muy organizada, meticulosa, resolutiva y con alto nivel de italiano, que quiera crecer profesionalmente y dentro de una empresa internacional en expansión. Incorporación a una empresa internacional en pleno crecimiento.

At SEGULA Technologies, we continue to grow and are looking to incorporate a.If you are passionate about experimentation, vehicles, and real-world testing.Planning and execution of tests, activities, and releases across all project phases (including advanced testing).Definition and follow-up of the

At T-Systems, you will find groundbreaking projects that contribute to social and ecological well-being.We want to welcome new talents like you, who bring fresh ideas, different perspectives, embrace challenges, and are committed to continuous learning in order to grow and make an impact on society.

Como Administrativo en empresa del Sector Residuos, serás responsable de asistir con tareas administrativas diarias y de gestión, asegurando un flujo operativo eficiente.

Cómo aportarás valor a la empresa?:. Prestando atención personalizada al cliente de empresa en la gestión de las peticiones de viaje.

This time, we are collaborating with a globally recognized leader in.With a strong presence in 20+ countries and decades of expertise, our client specializes in providing advanced B2B equipment and solutions, also with a B2C division, with manufacturing and distribution.Their products, including sta

Estás buscando un contrato indefinido con la libertad de gestionar tu propio tiempo? Cambia el 'working' por el 'living' con aProperties.En aProperties somos una inmobiliaria especializada en la comercialización de viviendas exclusivas en Barcelona, Madrid, Valencia y Mallorca.Nos caracterizamos p

Contrato indefinido directamente por empresa.

Serás el rostro de nuestras redes sociales.Crear historias, vídeos y contenido dinámico mostrando el día a día de uno de los parques de aventuras acuáticas más divertidos de Barcelona.Aparecer delante de cámara y participar en grabaciones para Instagram y TikTok.Interactuar con nuestra comun

Shape the science behind healthier animals 🐾.Product Development Senior Scientist.If you thrive at the intersection of rigorous science, cross-functional collaboration, and real-world impact — read on.This is a role for someone who wants to.As technical lead on your assigned projects, you'll:.P

You report directly to the company founders with broad authority to reform the department and manage your staff.

Trabajamos con pasión para ofrecer productos frescos y de alta calidad a nuestros clientes.Nos enfocamos en construir relaciones duraderas basadas en la confianza y la satisfacción de nuestros consumidores.Nuestro objetivo es combinar innovación y tradición para superar siempre las expectativas.

SegurCaixa Adeslas es la compañía No Vida líder en España en seguros de salud, con una cuota de mercado en torno al 30%.Integrada en el Grupo Mutua Madrileña y participada por CaixaBank, la aseguradora ocupa también una posición relevante en otros ramos principales como Hogar, Accidentes o De

En una empresa en ple creixement com la nostra, el teu rendiment et permetrà escalar cap a nous rols de lideratge i gestió.

Nuestro cliente, empresa especializada en seguridad integral y protección contra incendios (PCI), busca incorporar un/a. Si buscas un proyecto sólido en una empresa especializada y en crecimiento dentro del sector de la seguridad y PCI, esta puede ser tu oportunidad.

Redacción de contratos de trabajo, cláusulas, informes jurídicos, cartas de despido y sanción, modificación sustancial de las condiciones de trabajo, revisión y actualización de políticas empresariales entre otras. Asesoramiento jurídico laboral recurrente a empresas internacionales y nacio

Desde Hays Technology buscamos un/a.Responsabilidades principales:.Participar en proyectos de implantación y evolución de ERP en clientes.Analizar requerimientos de negocio y proponer soluciones funcionales.Configurar y adaptar el sistema según necesidades específicas.Colaborar con equipos técn

The ideal candidate is a critical thinker who will coordinate the project quality team to ensure the correct development in terms of quality, time, and cost of products and processes, and meet internal manufacturing and customer requirements.Coordination and management of the quality projects area a

Proyecto estable en una empresa con visión a largo plazo.

Ticketdoor is an online platform designed to enhance the travel experience by offering bookings for museums, tourist attractions, guided tours, and unique local experiences around the world.We are looking for an organized and detail-oriented Administrative & Billing Assistant to support our invoicin

Arcese Group es una empresa de logística global, con 70 oficinas y más de 3.

Desde Boomerang, estamos colaborando con un reconocido despacho de abogados en la búsqueda de un/a: Abogado/a Civilista Senior.Buscamos un perfil con capacidad para asumir de forma autónoma e independiente asuntos relacionados con particulares, trabajando directamente junto a la socia del despacho

Por ello, queremos incorporar un/a.Especialista en Optimización / Automatización de Procesos en Operaciones.RPA, Machine Learning e IA Generativa.Buscamos un perfil senior con visión práctica, fuerte orientación a negocio y experiencia liderando proyectos end-to-end, desde la identificación de

BCNC GROUP es una empresa de ingeniería y tecnología con operaciones en España, UK, Alemania, Francia y Suecia.

Únete al equipo de Oxigent! Empresa comprometida con la sostenibilidad y la igualdad de oportunidades, donde el talento y la tecnología no entienden de género.

We are looking for Automotive Product Lead to work for the most important Tier1, specialized in hard trim in the automotive sector based in Barcelona or Ávila.Bachelors Degree: Mechanical Engineering, Industrial Design, or a related field.Expert in exterior aesthetical plastic parts.Knowledge of de

En KomboAI creemos que las ventas no deberían basarse en volumen, sino en construir relaciones.Ayudamos a equipos comerciales a preparar reuniones en segundos, automatizar.Somos una startup SaaS en crecimiento y buscamos a una persona con ganas de aprender, crecer.SMB en España a sacar el máximo

Como Director de Operaciones de Fabricación en Cables ESLA, liderarás las funciones clave para garantizar la eficiencia en nuestras operaciones de manufactura.Serás responsable de planificar, coordinar y supervisar los procesos de producción, asegurando la calidad y el cumplimiento de los plazos

At Christie’s International Real Estate Barcelona, we are building a team that competes not on volume, but on value.We work with properties that are not always advertised, with international buyers, and with a structure designed to close deals, not just attempt them.Previous experience in sales is

Asesor/a Comercial en Gestión de Riesgos.Tienes habilidad para conectar con personas y quieres construir tu propio camino? ¡Esta es la oportunidad de impulsar tu carrera con nosotros!.En MGS Seguros, buscamos profesionales comprometidos para unirse a un proyecto estratégico como asesor/a de segur

Supply Chain, un/a Responsable de Demand Planner que se una a nuestra empresa ubicada en Terrassa. Hacer seguimiento con el comercial y el cliente del cumplimiento de los contratos de venta para optimizar al máximo la capacidad productiva de la empresa.

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Daily interaction with a diverse community of students and staff from over 100 countries.

Formación por parte de la empresa. Si reúnes los requisitos y te gusta lo que estás leyendo, es tú oportunidad para formar parte de una empresa en plena expansión.

Our client, a prominent consumer-focused international business, is looking to appoint a commercially driven EU Competition Lawyer to join its expanding legal function.This is an excellent opportunity to work within a fast-moving B2C environment where competition law plays a key role in shaping busi

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