ServiceNow Solution Designer / Developer
hace 4 días
Madrid
We are looking for a ServiceNow Solution Designer / Developer! ServiceNow Solution Designer / Developer is responsible for reviewing new requests and enhancements, translating business requirements into scalable ServiceNow solutions, and implementing technical improvements with a strong focus on ITSM, SecOps, HRSD, CMDB and Asset Management. The role combines business analysis, consulting, solution design, and hands-on development, following ServiceNow best practices. Key Responsibilities • Review and analyze new requests and enhancement demands from the business, • Perform requirements engineering in close collaboration with business stakeholders, • Understand, challenge, and optimize existing business processes, • Act as a consultant and trusted advisor to customers, • Design ServiceNow solutions based on platform best practices, • Collaborate closely with architects and internal solution designers, • Ensure solutions are scalable, maintainable, and aligned with platform standards, • Write detailed user stories and low-level technical specifications, • Design and build integrations between ServiceNow and external systems, • Ensure secure, reliable, and maintainable data exchange, • Perform technical implementation, including development and administration, • Focus on ITSM, SecOps, CMDB and Asset Management improvements, • Configure and develop platform components according to requirements, • Support continuous improvement of the ServiceNow platform through high-quality design and implementation Required Skill Set Business & Consulting Skills • Strong requirements engineering and process understanding, • Business analysis and consulting mindset, • Ability to translate business needs into technical solutions Technical & Platform Skills • Solid ServiceNow administration knowledge, • Strong ServiceNow development experience, • Ability to create solution designs including low-level technical specifications ServiceNow Technical Expertise Advanced JavaScript expertise including deep knowledge of GlideRecord, Script Includes, Client Scripts, and effective use of asynchronous vs. synchronous patterns, strong command of backend extensibility using Script Includes, GlideSystem (gs), GlideAjax, RESTMessageV2, and the ServiceNow Table API, and senior‑level integration capabilities across REST/SOAP APIs, MID Server orchestration, IntegrationHub flows, webhook-based event handling, and authentication models such as OAuth, Basic Auth, and Mutual TLS. About HCLTech: We are HCLTech, one of the fastest-growing large tech companies in the world and home to 225,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be. If all this sounds like an environment you’ll thrive in, then you’re in the right place. Join us on our journey in advancing the technological world through innovation and creativity. Why Us? • We offer End-to-end digital transformation expertise that helps clients from strategy through execution. We work with the biggest brands, offering the opportunity to be a part of industry-leading work., • We are invested in your growth, offering learning and career development opportunities at every level to help you find your spark., • We offer freedom and flexibility on the job, empowering our employees to make decisions., • We offer a virtual-first work environment, promoting a good work-life balance and real flexibility Our company is extremely diverse with representation of 165 nationalities., • We offer the opportunity to work with colleagues across the globe., • We are a certified great place to work and a top employer in 25 countries including Romania, offering a positive work environment that values employee recognition and respect. If you have a valid disability certificate, Certificate of Disability in Force, please contact us. Among HCL's principles we would like to highlight diversity and inclusion as a strength in our values and practices. To achieve all our objectives, it intends to attract, develop, and retain different profiles, assuming diversity as a key factor and differentiator of fundamental innovation in our organization. We welcome and value all people, and we are committed to the inclusion and sense of belonging of each person who is part of HCL. • HCL is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.