Internal Sales Representative (Sales support, Spain)
7 days ago
Abrera
ph3About Us /h3pMondi is a global leader in packaging and paper, contributing to a better world by developing and producing sustainable products by design. We are a truly global team of 22,000 people working across 100 production sites in more than 30 countries, united by a common purpose. At our Mondi Abrera plant, we specialise in producing high‑quality paper sacks and industrial bags for the construction sector, combining advanced manufacturing technology, operational excellence and a strong safety culture. /ph3Role Summary /h3pAre you a commercially minded professional who enjoys combining customer interaction, coordination, analysis and operational excellence? We are looking for an experienced Internal Sales Specialist to become a key player within our commercial organisation. You will work closely with customers, sales teams, production, supply chain and other cross‑functional departments, becoming a central figure in ensuring smooth commercial operations and excellent customer service. /ph3Roles Responsibilities /h3ulliManage the full customer service process accurately and efficiently (order processing, invoicing, risk management, forecasting, account receivables, etc.). /liliUpdate and maintain customer pricing conditions and commercial data. /liliManage customer records and information within internal systems. /liliSupport rebate management and commercial agreements follow‑up. /liliCoordinate product supply and order availability with internal departments (Production, Logistics, Purchasing, Finance and Sustainability). /liliCollaborate closely with External Sales and Cross‑Functional Teams. /liliProvide commercial and administrative support to customers. /liliEnsure smooth communication between customers, production, logistics and finance teams. /liliMonitor delivery timelines, customer requirements and service levels. /liliPrepare reports, sales documentation and commercial follow‑up information. /liliSupport continuous improvement of internal sales processes and customer service. /li /ulh3Your Qualifications /h3ulliMinimum 5 years of experience in Internal Sales, Sales Administration, Customer Service or similar commercial support roles. /liliStrong commercial mindset combined with excellent administrative capabilities. /liliExperience working in industrial or transformation/manufacturing environments is highly valued. /liliAdvanced SAP knowledge or similar is mandatory. /liliGood command of Microsoft Office tools, especially Excel. /liliFluent in English and French; Catalan is a strong plus. /liliStrong communication and coordination skills. /liliExperience interacting with customers and cross‑functional teams. /liliAbility to work in a fast‑paced and dynamic environment. /liliDetail‑oriented with strong organisational skills. /li /ulh3Competencies /h3ulliCustomer orientation. /liliCommercial awareness. /liliTeam collaboration. /liliProblem‑solving mindset. /liliAdaptability and flexibility. /liliAccountability and reliability. /liliMultitasking capability. /liliAnalytical thinking. /liliCommunication and interpersonal skills. /liliProactive attitude. /li /ulh3Skills /h3ulliOrder processing and sales administration. /liliCustomer account management. /liliSAP ERP management. /liliPricing and commercial data maintenance. /liliRebate/re‑call management. /liliSupply coordination and follow‑up. /liliReporting and documentation. /liliInternal stakeholder coordination. /liliCustomer communication. /liliTime and priority management. /li /ulh3What we offer /h3ulliOpportunity to join an international and growing industrial company. /liliDynamic commercial environment with cross‑functional exposure. /liliHigh level of interaction with customers and internal teams. /liliProfessional development opportunities. /liliCollaborative and people‑oriented culture. /liliSafety, sustainability and operational excellence focus. /liliStable position within a strategic business area. /liliCompetitive compensation and benefits package. /li /ulh3Benefits /h3ulliLearning Development. /li /ulh3Equal Opportunity and Diversity Statement /h3pWe are dedicated to creating a team that reflects the diversity of the world we operate in. We encourage applications from traditionally underrepresented groups, including women, visible minorities, LGBTQI+ individuals and people with disabilities. Even if you do not meet all the listed qualifications, we still want to hear from you. If you need any accommodations during the recruitment process, please reach out to the contact person listed above. /p /p #J-18808-Ljbffr