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Location: Valencia / Madrid / Barcelona - Spain - Hybrid Team: Client Services Welcome to Maisa - Making AI Accountable! Our agentic process automation platform helps enterprises automate complex, decision‑heavy processes that traditional automation can't handle and GenAI can't be trusted with. We enable organizations to scale operations, resist hallucinations, and bring end‑to‑end visibility and control to their most complex processes. Powered by a new kind of computing platform, Maisa combines AI‑driven problem solving with programmatic execution, so every action is reliable, auditable, and built for enterprise scale. • Lead process discovery sessions with client stakeholders, uncovering automation opportunities and mapping end‑to‑end workflows, • Document AS‑IS processes, identify inefficiencies, and assess automation potential, • Gather and structure business requirements, constraints, and dependencies, • Design TO‑BE processes incorporating Digital Workers, defining where and how automation delivers value, • Define scope, KPIs, and success criteria for each use case in collaboration with the client and delivery team, • Create clear, actionable technical specifications including process flows, decision logic, integration points, and data mappings, • Validate that proposed solutions are technically feasible and aligned with business objectives, • Hand off specifications to AI Automation Engineers via formal design review, with no ambiguity and no assumptions left undocumented, • Remain available during the build phase to clarify design intent and resolve specification questions, • Review completed Digital Workers against the original design to confirm business objectives are met, • Participate in UAT alongside the engineer to validate the solution matches the designed experience, • Own the client relationship throughout the engagement, translating between business and technical audiences, • Scope and estimate work under time pressure, iterating as requirements evolve, • Validate scope, assumptions, and feasibility on handoffs from pre‑sales, • Collaborate with Product and Engineering to relay field insights and influence the roadmap, • Build reusable solution patterns, templates, and documentation that raise the bar for the whole team, • Contribute to SOWs, change requests, and technical delivery documentation, • Demonstrable experience in consultancy across solutions architecture, BPM/process consulting, or technical delivery at a relevant top company, • Proven experience working with enterprise clients on process transformation or technology implementations, • Demonstrated ability to run discovery sessions and whiteboard solution approaches on the spot, • Strong process mapping skills, comfortable with AS‑IS/TO‑BE methodologies, • Ability to produce technical specifications that engineering teams can execute against without ambiguity, • Hands‑on experience applying AI in practical business contexts, beyond prompting ChatGPT, • Strong communication skills, able to hold credibility with both technical and business stakeholders, • Experience scoping and estimating project work, including with imperfect information, • Professional fluency in Spanish and English, • Willingness to travel up to 25% of the time, • Bachelor's or Master's degree in IT, Business, or related field You will be joining one of Europe's most exciting early‑stage AI start‑ups, where you'll have the opportunity to work with cutting‑edge Agentic Process Automation that is reshaping how enterprises approach AI deployment. You'll directly influence how major multinational organizations transform critical business processes, working on genuinely differentiated technology that solves real enterprise AI challenges. Following our recent $25m Seed Round, backed by leading Venture Capital firms including Creandum, Forgepoint, NFX, and Village Global, we are scaling quickly and realizing significant enterprise traction. This is your opportunity to work alongside deep technical and industry experts, where you will be challenged daily and accelerate your development. Maisa is committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. #J-18808-Ljbffr

Maisa is building the next generation Agentic Process Automation, helping enterprises automate complex, decision-heavy processes that traditional automation can’t handle and GenAI alone can’t be trusted with. Our platform combines AI-driven reasoning with deterministic execution, enabling reliable, auditable, and enterprise-ready AI systems. About the role We are looking for an exceptional Executive Assistant to work at the heart of our leadership team. This is a unique opportunity to support one of Europe’s most exciting AI companies during a pivotal stage of growth. What you'll do Act as right-hand support to the CEO, with additional coordination across the executive leadership team Protect leadership time by managing complex, multi-time-zone calendars, priorities, and high-volume inboxes with autonomy Coordinate domestic and international travel, including flights, hotels, ground transport, and visa logistics Prepare briefing notes, board materials, presentations, agendas, and meeting follow-ups Serve as a trusted point of contact for internal and external stakeholders Lead high-impact operational and strategic projects on behalf of the executive team Support employer branding and culture by co‑leading engagement events, offsites, and milestone celebrations Be a key presence in our offices, working on‑site when needed What we're looking for 3–5+ years supporting founders, CEOs, or C-level executives in a high-growth startup, scale‑up, technology company, consulting environment, or fast‑paced corporate setting Comfortable operating in dynamic, constantly‑changing environments with ambiguity and urgency Highly organised, proactive, and able to anticipate needs before they arise Strong prioritisation instincts — you know what matters, what can wait, and what needs action now Outstanding written and verbal communication in both English and Spanish Discreet, trustworthy, and professional when handling sensitive information Solutions‑oriented: you flag problems with recommendations, not just issues Passionate about people, culture, and building something meaningful Valencia‑based preferred. Exceptional candidates based in Madrid or Barcelona will also be considered What we offer Competitive compensation package Opportunity to work directly with founders and senior leadership High ownership, visibility, and impact across the business International team working at the frontier of AI A key role in shaping our Valencia hub and company culture The chance to help build the future of agentic process automation Why join Maisa! You will be joining one of Europe’s most exciting early‑stage AI start‑ups, where you’ll have the opportunity to work with cutting‑edge Agentic Process Automation that’s reshaping how enterprises approach AI deployment. You will get to directly influence how major multinational organizations transform critical business processes, working on genuinely differentiated technology that solves real enterprise AI challenges. Following our recent $25m Seed Round, backed by leading Venture Capital firms including Creandum, Forgepoint, NFX, and Village Global, we’re scaling quickly and realising significant enterprise traction. This is your opportunity to help solve real AI enterprise challenges, working alongside deep technical and industry experts, where you will be challenged daily and expedite your learning and development. Maisa is committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. #J-18808-Ljbffr

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