Head of Partnerships & Operations (Remote → Palma Office)
hace 18 horas
Balearic Islands
We are looking for a profile with experience in operations and partnerships to lead the market in Mallorca. The job starts remotely on a self-employed basis for the first 3 months, followed by an employment contract once we open the office in Palma . If you live in Mallorca and want to grow within an international company, we would love to meet you! Head of Partnerships & Operations (Remote → Palma Office) Location: Palma de Mallorca Start: Immediately (remote first 3 months) Future: Transition into our new Palma office Company: OsaBus About OsaBus OsaBus is one of Europe’s leading platforms for bus, minibus, private group transportation, and logistics solutions . We connect clients from all over the world with trusted transport providers, delivering reliable, modern, and transparent mobility services. As we expand across Spain, especially in the Balearic region, we are looking for a strong leader to build and manage partnerships and operations locally. About the Role We are seeking a proactive, strategic, and highly organized Head of Partnerships & Operations to take ownership of the Spanish/Balearic market. You will begin remotely, managing suppliers and operations, and after 3 months transition into running the Palma office and leading a small team. If you live in Mallorca and want to grow within an international company, we would love to meet you! Key Responsibilities (Remote Phase – first 3 months) Partnerships • Identify, onboard, and manage relationships with transport providers (bus, minibus, VIP, logistics)., • Negotiate pricing, availability, and service standards., • Ensure strong, high-quality, long-term partnerships. Operations • Handle incoming client requests (Spanish, German, or English)., • Prepare offers, negotiate, and convert leads into bookings., • Solve operational issues quickly and professionally., • Maintain accurate CRM and reporting. Market Strategy • Research opportunities in Mallorca & mainland Spain., • Identify key segments, demand routes, and events., • Collaborate with the Head Office on market expansion strategy. Key Responsibilities (Office Phase – after 3 months) Team Leadership • Help set up and organize the Palma office., • Recruit, train, and oversee new team members., • Ensure smooth daily office operations. Business Development • Build and strengthen relationships with local partners., • Expand the supplier network across the Balearics and Spain., • Represent OsaBus in meetings, negotiations, and events. Operations Management • Oversee bookings, service quality, and partner performance., • Resolve issues and improve internal processes., • Ensure top-level customer satisfaction. Requirements • Based in Palma de Mallorca (or willing to relocate)., • Strong experience in operations, partnerships, logistics, transportation, or tourism., • Fluent in English and Spanish or German., • Excellent negotiation and communication skills., • Able to work independently during the remote phase., • Leadership mindset with team-building ability., • Organized, reliable, and customer-oriented. Contract and Salary • Starting salary: €1,200/month (self-employed phase), • First 3 months: Collaboration as self-employed (autónomo / freelancer), • After office opening: Transition to a regular employment contract, • Bonuses: Based on performance, partner growth, and operational KPIs What We Offer • Remote work for the first 3 months, • Transition to a modern Palma office, • Leadership role with real career growth, • Full training and international team support, • Opportunity to build an entire market from zero, • Stable, long-term position with bonus potential
