Internal Sales Representative (Sales support, Spain)
15 days ago
Abrera
About Us Mondi is a global leader in packaging and paper, contributing to a better world by developing and producing sustainable products by design. We are a truly global team of 22,000 people working across 100 production sites in more than 30 countries, united by a common purpose. At our Mondi Abrera plant, we specialise in producing high‑quality paper sacks and industrial bags for the construction sector, combining advanced manufacturing technology, operational excellence and a strong safety culture. Inscríbase ahora, lea los detalles del trabajo desplazándose hacia abajo. Verifique que posee las habilidades necesarias antes de enviar una solicitud. Role Summary Are you a commercially minded professional who enjoys combining customer interaction, coordination, analysis and operational excellence? We are looking for an experienced Internal Sales Specialist to become a key player within our commercial organisation. You will work closely with customers, sales teams, production, supply chain and other cross‑functional departments, becoming a central figure in ensuring smooth commercial operations and excellent customer service. Roles & Responsibilities • Manage the full customer service process accurately and efficiently (order processing, invoicing, risk management, forecasting, account receivables, etc.)., • Update and maintain customer pricing conditions and commercial data., • Manage customer records and information within internal systems., • Support rebate management and commercial agreements follow‑up., • Coordinate product supply and order availability with internal departments (Production, Logistics, Purchasing, Finance and Sustainability)., • Collaborate closely with External Sales and Cross‑Functional Teams., • Provide commercial and administrative support to customers., • Ensure smooth communication between customers, production, logistics and finance teams., • Monitor delivery timelines, customer requirements and service levels., • Prepare reports, sales documentation and commercial follow‑up information., • Support continuous improvement of internal sales processes and customer service.Your Qualifications, • Minimum 5 years of experience in Internal Sales, Sales Administration, Customer Service or similar commercial support roles., • Strong commercial mindset combined with excellent administrative capabilities., • Experience working in industrial or transformation/manufacturing environments is highly valued., • Advanced SAP knowledge or similar is mandatory., • Good command of Microsoft Office tools, especially Excel., • Fluent in English and French; Catalan is a strong plus., • Strong communication and coordination skills., • Experience interacting with customers and cross‑functional teams., • Ability to work in a fast‑paced and dynamic environment., • Detail‑oriented with strong organisational skills.Competencies, • Customer orientation., • Commercial awareness., • Team collaboration., • Problem‑solving mindset., • Adaptability and flexibility., • Accountability and reliability., • Multitasking capability., • Analytical thinking., • Communication and interpersonal skills., • Proactive attitude.Skills, • Order processing and sales administration., • Customer account management., • SAP ERP management., • Pricing and commercial data maintenance., • Rebate/re‑call management., • Supply coordination and follow‑up., • Reporting and documentation., • Internal stakeholder coordination., • Customer communication., • Time and priority management.What we offer, • Opportunity to join an international and growing industrial company., • Dynamic commercial environment with cross‑functional exposure., • High level of interaction with customers and internal teams., • Professional development opportunities., • Collaborative and people‑oriented culture., • Safety, sustainability and operational excellence focus., • Stable position within a strategic business area., • Competitive compensation and benefits package.Benefits, • Learning & Development.Equal Opportunity and Diversity Statement We are dedicated to creating a team that reflects the diversity of the world we operate in. We encourage applications from traditionally underrepresented groups, including women, visible minorities, LGBTQI+ individuals and people with disabilities. xcskxlj Even if you do not meet all the listed qualifications, we still want to hear from you. If you need any accommodations during the recruitment process, please reach out to the contact person listed above. #J-18808-Ljbffr
