General Manager
6 days ago
Galapagar
Your mission should you choose to accept it… You’re a true team player and captain – driving the daily operations of The Social Hub Madrid. You oversee the implementation of operational procedures including conversions. You manage and lead your teams toward quality and great financial results. You’re that enthusiastic leader, who helps out and directs the teams to build, maintain and develop a vibrant community. You do this by being commercially driven and able to implement new ideas. At the same time you're down to earth, managing a P&L and ensuring processes and efficiency are part of the daily routine. You’re driven to support and challenge the brand propositions through sharing best practice revenue generation, profit conversion, guest satisfaction, and team member retention. In case you don’t know who we are : Known for being the rule breakers in hospitality, TSH is a fun, creative, and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act, and think like a hotel, but instead, we offer a lot more. Think student accommodation, long and short-stay options, gyms, talks, events, rooftop bars and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, and with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What you’ll do : • You’ll develop the business plan and implement strategies where key hotel metrics are identified, communicated, and delivered., • You’ll maximize overall performance; sales and profit, brand awareness, brand reputation, business opportunities, team productivity, performance, and, above all, guest love., • You’ll own the full P&L; setting a budget, managing actuals and assuring forecasts, and controlling and reporting on all areas of the business., • You’ll review and optimize business activities, processes, and ways of working – driving financial performance and adding value., • You’ll partner with key stakeholders, effectively managing and reviewing the life cycle of the team; fostering a culture of trust, collaboration, inclusion, guest focus, and fun., • You’ll deliver on compliance with all legislation and due diligence requirements, ensuring they are documented for internal and external audits., • You’re a fun and engaged, all-around nice person who believes that creating value for customers is crucial for the success of your hotel., • You have at least 3 years of experience as a General Manager or in a similar role in a hotel, co-living / student accommodation, or resort., • You know Madrid like the back of your hand and have the local knowledge to drive success., • You have affinity or experience with hybrid hospitality or community-member-based brands and business models., • You demonstrate excellent leadership skills with a hands-on approach and a lead-by-example work style., • You have connections and experience in working with different target groups; from corporate to students., • You’re able to find creative solutions, offering advice and recommendations., • Integrity is one of your core values and you have the ability to work in an environment that demands excellence, time, and energy., • You’re fluent in Spanish and English, but if you know any other languages? Great – the more, the merrier!, • You have excellent written and verbal communication skills., • The opportunity to work at a dynamic, multi-national company. Not just another hotel – we’re a game-changing innovator, challenging every convention and defining the future, • The continued opportunities to learn and grow in your role and beyond, • Fantastic discounts on all our properties throughout Europe and not just for you, but also for your friends and family! Apply for this job indicates a required field First Name Last Name Email Phone Resume / CV Enter manually Accepted file types : pdf, doc, docx, txt, rtf Enter manually Accepted file types : pdf, doc, docx, txt, rtf Why The Social Hub? Are you legally allowed to work in Spain? I've read the TSH Applicant Privacy Statement and agree to have my information stored in the database of The Social Hub for a duration of 6 months. #J-18808-Ljbffr
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