ICT Specialist
hace 2 días
Alcoi
ph3Job Highlight /h3 pUNOPS has partnered with OICT to provide support services covered in this TOR. The incumbent of this position will be a staff member under UNOPS full responsibility. /p h3About the Region /h3 pThe UNOPS Global Portfolios Office (GPO) brings together diverse expertise to help partners deliver impact worldwide. With hubs in New York, Geneva, and Vienna, and expert teams operating globally, GPO leads multi-regional initiatives that advance sustainable development, climate action, and peacebuilding - including in some of the world’s most challenging environments. By leveraging our collective expertise and global networks, GPO supports UNOPS’ strategic priorities and the Sustainable Development Goals across more than 130 countries. We work closely with major global partners - including governments, international financial institutions, and UN agencies - to deliver a wide range of services, such as project management, fund management, hosting services, and HR support. /p h3About the Country/Multi-Country Office /h3 pNot Required - part of GPO/NYPO /p h3Job Specific Context /h3 pUNOPS has signed an agreement with Office of Information and Communications Technology (OICT) to support the Enterprise Solutions Service (ESS) to develop and support enterprise solutions which are designed to integrate core systems, processes, and data across all areas of the Organization. /p pThis position will be part of the team which supports Inspira (UN Talent Management System system) and related applications. /p h3Role Purpose /h3 pUnder the overall supervision of UNOPS Senior Programme Manager, with the guidance and under the supervision of the Senior Information Systems Officer – HR-IT the incumbent will perform the job functions listed in this TOR. /p h3Functions / Key Results Expected /h3 pTechnical Solution Delivery and Support /p pTechnical Analysis and Stakeholder Engagement /p pKnowledge Management and Continuous Improvement /p pTechnical Solutions Delivery and Support /p pProvides advanced technical architecture support for Inspira, contributing to the design, enhancement, optimization, and maintenance of PeopleSoft modules, customizations, workflows, and related system components. /p pDesigns and implements AI-enabled solutions for Talent Management, Performance Management, and other Inspira modules, utilizing machine learning, natural language processing, automation, and emerging technologies to improve business processes and user experience. /p pDevelops, enhances, and maintains complex PeopleSoft components, including PeopleCode, Application Engines, Component Interfaces, and Integration Broker, while performing advanced SQL tuning, performance optimization, and troubleshooting. /p pDesigns, develops, and supports APIs and system integrations across enterprise platforms, ensuring secure, scalable, and reliable data exchange in accordance with established architectural and integration standards. /p pEngages with stakeholders, business teams, and technical counterparts to gather, analyze, and validate requirements, and design technical solutions that address complex business needs. /p pDesigns, implements monitoring tools, dashboards, and performance indicators to proactively monitor and evaluate Inspira system performance and operational effectiveness. /p pReviews and optimizes support and escalation procedures, coordinating technical and business stakeholders to improve operational efficiency, issue resolution, and user satisfaction. /p pPerforms other duties as may be reasonably required and in line with the incumbent's scope of services above. /p h3Skills /h3 pCommunication, Interpersonal Skills, PeopleCode, PeopleSoft, PeopleTools, Python, Technical Architecture /p pDevelops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organisation. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organisation. /p pTreats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organisational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion. /p pActs as a positive role model contributing to the team spirit. Collaborates and supports the development of others. bFor people managers only: /b Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles. /p pDemonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). /p pEfficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. /p pOpen to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. /p pEvaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving. /p pExpresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground. /p h3Education Requirements /h3 pRequired /p pAn advanced university degree (Master's or equivalent) preferably in information technology, computer science, engineering, statistics , or other related field with 5 years of relevant experience is required OR /p pA first-level university degree (Bachelor’s degree or equivalent) preferably in the above- mentioned fields of study, with 7 years of relevant experience. /p pCertification in PRINCE2 /p pCertification in Artificial Intelligence and Machine Learning /p h3Experience Requirements /h3 pRequired: /p ul liRelevant experience is defined as experience i n the analysis, design, development, implementation, and maintenance of enterprise information systems. /li liExperience in the functional and technical administration, enhancement, and support of enterprise resource planning (ERP) and talent management systems, such as Inspira or Umoja. /li liExperience in implementing technology solutions, integrating enterprise applications and data flows, and preparing functional and technical documentation. /li liExperience in ERP solution architecture and Human Resources Management Systems (HRMS), including requirements analysis, solution design, testing, deployment, and support across the system development lifecycle, is required. /li /ul pExperience in successfully implementing digital transformation initiatives, including managing the full lifecycle development of complex systems using PRINCE2 methodologies. /p pExperience in the development and configuration of ERP Solutions in the area of human resources management systems, including modules such as talent management, performance management and learning management, integrations, and data flows are required. /p pExperience in applying emerging technologies, data analytics, and design thinking to enhance system usability, efficiency, and inclusivity. /p pExperience supporting cross-functional teams and collaborating with stakeholders. /p pExposure to the software development process of the United Nations Common System. /p h3Additional Information /h3 ul liUNOPS does not accept unsolicited resumes. /li liUNOPS will at no stage of the recruitment process request candidates to make payments of any kind. /li liApplications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement. Applications received after the closing date will not be considered. /li liOnly shortlisted candidates will be contacted and invited to proceed to the next stage of the selection process, which may include various assessments. /li liUNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of a wide range of nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. We strive to sustain and strengthen this diversity, fostering an inclusive working environment where all personnel are treated with respect and have equal access to opportunities. /li liUNOPS evaluates all applications based on the skills, qualifications and experience outlined in the vacancy announcement. We are committed to a fair and transparent selection process and welcome diverse perspectives, including those of women, indigenous and racialized communities, individuals of diverse gender identities and sexual orientations, and persons with disabilities. /li liWe are committed to enabling all candidates to perform at their best during the assessment process. If you are shortlisted and require support or reasonable accommodation to complete any assessment, please inform our human resources team upon receiving your invitation. /li liUNOPS has zero tolerance for sexual exploitation and abuse (SEA), sexual harassment, and other forms of abusive conduct, including discrimination, abuse of authority, and harassment. To uphold these standards, background checks are conducted for all final candidates to help ensure that individuals with a history of such conduct are not hired. By applying for a position with UNOPS, candidates acknowledge and consent to these verification processes. /li /ul h3Terms and Conditions /h3 ul liFor staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post. /li liFor retainer contracts, you must complete a few mandatory courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here . /li liFor more details about the contract types, please click here. /li liAll UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda. /li liIt is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks. /li /ul /p #J-18808-Ljbffr
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