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CAMARERO/A – RESTAURANTE DELITO ¿Te apasiona la hostelería y quieres formar parte de un equipo con carácter, ritmo y sabor? En Delito, nuestro restaurante insignia en el corazón de Alcudia, buscamos camareros/as con experiencia, actitud y ganas de dejar huella. FUNCIONES PRINCIPALES Atención al cliente en sala con simpatía, profesionalidad y agilidad. Toma y gestión de comandas con TPV. Servicio en barra y en mesa, conocimiento de la carta. Coordinación con cocina y compañeros para asegurar una experiencia fluida. Mantenimiento del orden, limpieza y organización en sala y estaciones de trabajo. Participación activa en el cierre y montaje de turnos. Capacidad de resolver conflictos y gestionar imprevistos con buena actitud. REQUISITOS Experiencia previa mínima de 1 año como camarero/a en restaurante. Persona ordenada, puntual, limpia y con buena presencia. Capacidad para trabajar bajo presión y en equipo. Nivel medio de inglés (valorable otros idiomas). Imprescindible permiso de trabajo en regla. SE VALORA Conocimiento de coctelería básica. Habilidad para vender y recomendar platos. Ganas de crecer profesionalmente dentro del grupo. OFRECEMOS Incorporación inmediata. Jornada completa o parcial, según disponibilidad. Ambiente dinámico, joven y profesional. Formación continua y posibilidad de crecimiento. Buen rollo, respeto y exigencia.

About the job Estamos buscando profesionales apasionados de la gastronomía para unirse a nuestro equipo de cocina en un emocionante restaurante de renombre. Si te encanta la cocina y estás listo para asumir un nuevo desafío, ¡esta es tu oportunidad! Ofrecemos un entorno de trabajo estimulante, oportunidades de crecimiento profesional y un equipo apasionado por la gastronomía. Si deseas formar parte de nuestro equipo, envíanos tu currículum vitae actualizado y una carta de presentación a través del correo electrónico. ¡Esperamos recibir tu solicitud pronto! Department: F&B kitchen About you Responsabilidades principales: Preparar los alimentos siguiendo las recetas y estándares establecidos. Cocinar los platos de manera eficiente y consistente. Mantener la limpieza y el orden en la estación de trabajo. Colaborar con el equipo de cocina para garantizar un servicio fluido. Requisitos: Experiencia en cocina y conocimiento de técnicas culinarias básicas. Capacidad para trabajar en equipo y seguir instrucciones. Pasión por la comida y la creatividad culinaria. Excelentes habilidades de organización y gestión del tiempo. The company Goût Rouge es un grupo de restauración con sede en Barcelona creado y dirigido por nuestro chef Romain Fornell quien, a través de nuestros diferentes espacios, os llevara a un viaje culinario lleno de color y sabor. Un viaje en el que contamos la historia de nuestro chef Romain, nacido en Francia, pero establecido en Barcelona desde hace mas de 20 años. Nuestros restaurantes en Barcelona son: *Caelis (gastronómico, estrella Michelin) y Caelis Privé (la sala privada de Caelis) *La Plassohla (restaurante de tapas) *Rooftop Ohla Barcelona (rooftop bar, cocktails y tapas) (Estos tres espacios están ubicados en el hotel Ohla Barcelona) *Casa Tejada (bistrot, tapas y oyster bar, al lado del Turo Park) *Café Turo (restaurante de tapas y menú, frente al Turo Park) *Tejada Mar (nuevo restaurante frente al mar, a bajo del Hotel W) *Azul Rooftop Barceloneta (en frente del hotel W)

Buscamos ayudante/a de camarero a jornada completa, horario partido. Con posibilidad de habitación.

About the job Descripción Desde BLESS Hotel Ibiza queremos que seas parte de nuestra familia uniéndote a nuestro equipo como camarero/a de pisos! Tu misión principal será rser la responsable de la limpieza de las habitaciones, así como de las áreas comunes, cuidando el buen estado de las instalaciones y mobiliario, mediante los procedimientos y técnicas establecidas por el/la Gobernante/a para ofrecer una alta calidad en cuanto a limpieza e higiene y perfecto estado de uso de las instalaciones. ¿Te has preguntado alguna vez que es lo que hace especial a una empresa que hace vivir experiencias únicas a miles de clientes? Deja de preguntártelo y ven a formar parte del mejor equipo. Tus principales funciones serán: Realizar de manera cualificada la limpieza y arreglo de las habitaciones, baños, pasillos y áreas comunes.Controlar y usar correctamente los materiales y productos de limpieza. Comunicar a sus responsables las anomalías en las instalaciones y los objetos perdidos. Preparar, transportar y recoger los materiales y productos necesarios para la limpieza y mantenimiento de habitaciones y áreas públicas. Realizar labores propias de lencería y lavandería que le encomiende la gobernanta. Limpiar las áreas asignadas y realizar labores auxiliares. A cambio de tu compromiso, te ofrecemos: Te unirás a Palladium Hotel Group, empresa española con presencia internacional en pleno proceso de expansión, que ha sido reconocida por tercer año consecutivo como Top Employer en España, Italia, México, República Dominicana, Brasil y Jamaica. Ofrecemos una política salarial competitiva, contratación fijo-discontinua y estabilidad laboral, así como planes de formación para que tengas posibilidades de desarrollo y crecimiento dentro de la compañía a nivel nacional e internacional. Formarás parte de un equipo dinámico, multicultural, con mentalidad ganadora y que cuenta con grandes profesionales del sector hotelero, y estarás al día de las nuevas tendencias de tu área y del sector. Además, podrás disfrutar de acceso a descuentos en hoteles del grupo y otras empresas asociadas a través de PHG Benefits Club. Requisitos mínimos ¿Qué esperamos de ti? Experiencia en la posición ofertada, preferiblemente en hoteles 5 estrellas. Valorables conocimientos básicos de inglés a nivel conversacional. Trabajo en equipo y cooperación. Simpatía, amabilidad y orientación al cliente a través de la excelencia. Department: F&B service Language required: Spanish. The company Palladium Hotel Group es una empresa hotelera española con sedes corporativas en Ibiza y Madrid. Estamos presentes en 6 países, a través de 10 marcas internacionales. Nacimos en Ibiza en 1960 y contamos actualmente con 50 hoteles y más de 13.000 colaboradores. Generamos cientos de nuevos puestos de trabajo al año, impulsando siempre la formación y la profesionalización de nuestros equipos Cada una de nuestras marcas ofrece algo único para satisfacer los deseos de nuestros clientes, brindando experiencias de lujo exclusivas y personalizadas. TRS HOTELES: Sumérgete en el lujo de un nuevo mundo “adults- only” en los destinos más exclusivos y bellos del Caribe. GRAND PALLADIUM HOTELS & RESORTS: Alojamiento de lujo, la mejor cocina del mundo y experiencias inolvidables más allá del servicio todo incluido para toda la familia. PALLADIUM HOTELS: Hoteles “adults- only” de modernas instalaciones ubicados en Ibiza, que ofrecen a sus clientes una experiencia hotelera exclusiva y contemporánea. PALLADIUM BOUTIQUE HOTELES: Alojamientos donde prima la intimidad en una atmósfera relajada y exclusiva. FIESTA HOTELS & RESORTS: Hoteles frente al mar diseñados para disfrutar de la vida de una manera cómoda y agradable. USHUAÏA IBIZA BEACH HOTEL: Disfruta de los mejores eventos musicales en un glamuroso hotel con personalidad única. Vive lo inesperado. BLESS COLECTION HOTELS: Hoteles modernos, de alta tecnología y con estilo, ubicados en los mejores destinos de todo el mundo. Ideal para huéspedes cosmopolitas que buscan un lugar único para satisfacer sus placeres. ONLY YOU HOTELS: Firma de hoteles de moda que ofrecen una experiencia cosmopolita y sofisticada, diseñada para mostrarle la mejor faceta de Madrid. HARD ROCK HOTELS: La combinación perfecta de rock, tecnología y relajación para que tu próximo viaje sea un éxito.

Búsqueda de nuevos clientes ( restaurantes ) para la venta de patatas y cebollas

About the job Descripción del puesto de trabajo: · Preparación de cócteles. · Facturar y cobrar por las bebidas servidas. · Ayudar al responsable para crear nuevas propuestas de cocktails · Verificar inventarios cada día antes del servicio para asegurar el stock necesario de cada producto · Limpiar y desinfectar la zona de trabajo · Realizar el control de temperatura de las neveras y gestionar posibles incidencias · Seguir las reglas de FIFO para productos · Orientación al cliente- incentivar las ventas y asegurar la satisfacción de los clientes Department: F&B service About you Requisitos y aptitudes: · Experiencia mínima de 1 año en un puesto similar · Idiomas: Castellano e inglés. · Conocimientos en coctelería clásica. · Persona dinámica. · Trabajo en equipo · Habilidades comunicativas y de presentación Language required: Spanish. The company Goût Rouge es un grupo de restauración con sede en Barcelona creado y dirigido por nuestro chef Romain Fornell quien, a través de nuestros diferentes espacios, os llevara a un viaje culinario lleno de color y sabor. Un viaje en el que contamos la historia de nuestro chef Romain, nacido en Francia, pero establecido en Barcelona desde hace mas de 20 años. Nuestros restaurantes en Barcelona son: *Caelis (gastronómico, estrella Michelin) y Caelis Privé (la sala privada de Caelis) *La Plassohla (restaurante de tapas) *Rooftop Ohla Barcelona (rooftop bar, cocktails y tapas) (Estos tres espacios están ubicados en el hotel Ohla Barcelona) *Casa Tejada (bistrot, tapas y oyster bar, al lado del Turo Park) *Café Turo (restaurante de tapas y menú, frente al Turo Park) *Tejada Mar (nuevo restaurante frente al mar, a bajo del Hotel W) *Azul Rooftop Barceloneta (en frente del hotel W)

Jornada completa. Imprescindible ingles.

Restaurante de refrencia situado en Cala Sant Vicenç precisa camarero con experiencia y dominio del inglés. Posibilidad de jornada seguida o partida. Incorporación inmediata y buenas condiciones salariales. Posibilidad de alojamiento.

About the job Job requirements: · Professional Experience: Minimum of 3 years of experience in the hospitality industry. Proven experience leading a team with a track record of achieving sales targets and maintaining high customer satisfaction levels. Familiarity with the Barcelona luxury hospitality market, including knowledge of competitive pricing, high-end guest expectations. · Technical Skills and Systems Knowledge: Proficiency in using Property Management Systems (PMS) and Central Reservation Systems (CRS), with preference for experience in systems such as Opera and Marsha. Understanding of revenue management principles, including dynamic pricing strategies, inventory control, and distribution channels management. · Sales and Revenue Management: Knowledge of revenue optimization techniques, including upselling and managing OTA relationships. · Customer Service and Communication: Exceptional customer service skills with the ability to handle VIP and high-net-worth clientele with discretion and professionalism. Excellent communication skills in both Spanish and English; proficiency in additional languages (e.g., Catalan, French, or German) is a plus. Proven ability to effectively resolve customer complaints, ensuring a positive outcome while maintaining brand standards and guest satisfaction. · Leadership and Team Management: Demonstrated leadership skills with the ability to motivate, train, and develop a team to achieve high performance standards. Strong organizational and problem-solving abilities, with experience in managing team schedules, performance evaluations, and conflict resolution. · Educational Background: Bachelor’s degree in Hospitality Management. Additional certifications in revenue management or luxury hospitality management are advantageous. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you. Department: Reservations Language required: Spanish. The company Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.

buscamos recepcionistas para el Restaurante Lunas Grill

About the job Is cooking your passion? At ROBINSON you can create menus and indulge in your interest in food. Themed buffets or specialties – at ROBINSON you can prove your cooking talents and enrich our team with your ideas. Together with the other ROBINS, you make sure that the guests feel good and can enjoy high-quality food. free accomodation and board • Working closely with qualified and open colleagues • Developing your professional career and grow further personally • Developing yourself creatively and discovering hidden talents • Working as part of a great team • Securely employed at the most beautiful locations on earth Department: F&B kitchen About you • Training as a chef • Depending on the position a multi-year job experience • Team-oriented, independent and responsible work method • Good English language skills • High technical competence combined with social skills and enjoyment of interacting with international guests and colleagues Language required: English. The company The TUI Group is the world’s number one in the tourism business. The Group’s hotel portfolio includes premium-market ROBINSON Clubs that are well known for their exclusive surroundings and special atmosphere and the all-inclusive club brand TUI MAGIC LIFE. This is due to the very innovative holiday concept we have designed, how warmly we treat each other and our guests, and especially because of our employees. They have continued in keeping the ROBINSON success story going, which began nearly 50 years ago, in over 40 extraordinary locations around the world. It is only because of them that ROBINSON is able to call itself the German market leader for club holidays in the premium segment. The all-inclusive club brand TUI MAGIC LIFE offers the widest range of all-inclusive holidays on the German market. The wide range of sports and entertainment options ensure that families, singles, couples and groups enjoy a variety-filled holiday at no extra cost. All 15 clubs are currently located directly by the sea and each has a different profile and focus.

Se buscan camareros para formar equipo en el nuevo restaurante Lunas Grill en Puerto de Alcúdia.

Buscamos camarero/a para cafetería en puerto de Alcúdia, para jornada completa. con experiencia mínima de un año, con flexibilidad horaria y con buena actitud de trabajo en equipo.

Company Description We’re looking for a Rooftop Manager to join our team in Tope at The Hoxton, Poblenou! The Hoxton Poblenou in the city of Barcelona is our 11th Hoxton. The hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi-functional basement events space and The Apartment (our unique meetings & events concept). Tope is our rooftop taqueria with views over Barcelona, serving Mexican-inspired flavours and punchy cocktails. We are searching for a real gem to manage our greatest rooftop bar in Barcelona: TOPE. Think 360-degree terrace with views over the city, tacos, margarita’s, DJ’s, events, groups and big parties. We need someone who can confidently manage a team, who is not afraid of some action, who has good contact with guests and who truly understands the brand. More about us... The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces. Reporting directly to the Director of F&B, you will shake things up with us as part of the Tope team at The Hoxton, Poblenou. Everyday wide views over the city are included. What's in it for you... Become part of a team that’s very passionate about creating great hospitality experiences. A competitive salary and eligibility to participate in our discretionary bonus scheme. Food on us during your shift. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work. Time off to volunteer with one of our partner charities. Hox Hero and Nifty fifty, our rewards for going the extra mile and living our values. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time! The chance to challenge the norm and work in an environment that is both creative and rewarding. Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene. Excellent discounts across The Hoxton and the global Ennismore family. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Job Description What you’ll do… Manage the total operations and commercial success of ‘your’ TOPE rooftop bar. Run a fun, slick and fast-paced roof top bar operation, with full responsibility for the venue. Coordinate and manage the inside and outside areas to comfortably run 300+ covers per day. Positively lead and develop your team of 15+, always encouraging the The Hoxton family vibe. Own the venue if it were you own; you’re in full control of daily revenues and costs. Be responsible for the planning of your team, in line with business demand. Be creative, share ideas, develop and implement our roof top bar strategy. Innovate our rooftop concept and be ahead of the rest with our evolving mindset. Work closely together with our Brand Manager on many cool activations. Drive service standards through your team – to achieve the best for our guests. What we’re looking for… Individuals. You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. If we got stuck in a lift together, we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other and has fun along the way. At least 3 years’ experience in a busy restaurant and/or bar operations role, with a keen eye for detail and good understanding of managing a team. Must be fluent in Spanish and English, additional languages will be highly valuable. A track record of leading large teams in restaurants and bars; you’re a natural at inspiring trust and bringing others along on a journey. Not afraid of a fast-paced environment, juggling many things at once, but always keeping an eye for detail. Department: Event The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.

About the job INSOTEL HOTEL GROUP es una reconocida cadena hotelera en Baleares en pleno proceso de crecimiento. Tu principal responsabilidad será aportar a la gestión de RRHH de nuestros hoteles en temas de administración de personal, contratación, relaciones con la seguridad social y gestión centralizada de la nómina. El trabajo estará ubicado en nuestra Oficina Central ubicada en el centro de Ibiza. Tus principales funciones serán: Asegurar los correctos procesos laborales de la Organización, de acuerdo con los procedimientos y exigencias legales y necesidades organizativas. Coordinar la sistematización y automatización de los procesos de administración de personal de la entidad. Control y conciliación de las nóminas, seguros sociales e IRPF con la contabilidad. Mantenimiento de ficheros de empleados. Generación de datos para nómina y reporting: incidencias, horas extraordinarias, incapacidades, anticipos, etc. Proceso de nómina, seguros sociales e IRPF. Supervisión y registro en la aplicación informática de cualquier modificación en las condiciones de contratación del personal. Revisión de nóminas. Mantener contacto con la Mutua y la Seguridad Social cuando se esté gestionando cualquier incidencia laboral en la que sea preciso este contacto con las mismas. Gestión de los reconocimientos médicos obligatorios del personal. Otras relacionadas con el área de administración de personal Department: Human Resources About you Formación universitaria, preferentemente Graduado Social, Relaciones Laborales o similar. Al menos 3 años de experiencia en temas de Laboral y/o Administración de Personal. Buen manejo de Excel y Office 365. Se valorará experiencia con A3. Deseable: experiencia previa en el desempeño de funciones similares a las descritas en el sector de Hostelería. The company Somos un grupo hotelero familiar, con hoteles en Mallorca, Menorca, Ibiza y Formentera. Nuestro objetivo es ofrecer a nuestros clientes el mejor servicio. Para ello, necesitamos el mejor talento y buscamos a personas apasionadas, motivadas y con don de gentes. ¿Eres tú? ¡Consulta nuestras ofertas actuales!

Welcome to Restel, Powering Worldwide Travel Restel is the multinational booking center of the Hotusa Group that markets over 125,000 hotels worldwide and has more than 15,000 clients across the 5 continents. Our headquarters are located in Madrid, with branches in Barcelona, Coruña, Chantada, Dubai, Paris, and Porto. Additionally, our sales team is situated around the world: Belgium, UK, Argentina, Mexico, Colombia, Brazil, the United States, India, and China. We firmly believe that the success of a company lies in the development of talent and the enthusiasm of the human team. Therefore, we are looking for individuals who are passionate about their work and want to grow with us. Do you want to advance your professional career with us? We are looking for a: Reservation Agent for the office in Tunisia with French or Italian What will be your responsibilities? Reservation follow-up (Confirmations and modifications) Handling calls. What are we looking for? Education in Tourism or languages Experience in call centers Fluency in English and French or Italian (C1) Experience in hotels or travel agencies will be positively valued. What do we offer? At Restel, you can be part of a leading company in the travel sector, constantly growing and expanding globally, which prioritizes the continuous professional development of its team. Additionally, by being part of Restel, you can enjoy the following benefits: 50% discount on our upscale hotels: Benefit from discounts of up to 50% on all our magnificent 4*/5* hotels around the world and up to 20% for your family. The Power Business School Training: 100% free and unlimited access to all training (MBA, digital, office, skills, etc.) provided by our partner, The Power Business School, the number 1 online business school in the market and taught by the best active professionals in the sector. Language Training: Access our language training, both in-person and online. Access to our Employee Club: where you can enjoy various discounts and advantages of all kinds (entertainment, technology, sports, fashion, etc.) Enjoy free hotel nights: with Restel's Referral Program, we reward recommendations that turn into hires. If you recommend someone, and we hire them, you receive free hotel nights. If this project interests you and you believe you fit the profile, we would love for you to apply for the position. Or, if you know someone who might be interested, feel free to share this offer. About you Language required: Spanish. The company Somos una cadena de establecimientos de 4* y 5* con ubicaciones estratégicas en las ciudades más importantes entre las que se encuentran las principales capitales. Actualmente, contamos con más de 200 hoteles que operan bajo nuestras distintas marcas entre las que se encuentran Eurostars Hotels, Aurea Hotels, Exe Hotels, Ikonik Hotels y Crisol Hotels. Recorrer las instalaciones de cualquiera de nuestros hoteles significa descubrir un universo de espacios de cuidado interiorismo y mimada decoración, donde vanguardismo y tradición se funden para dar lugar a establecimientos cálidos y acogedores. En ellos, nuestros huéspedes sienten el confort del propio hogar, sin renunciar a las ventajas y comodidades de las más modernas instalaciones y los equipamientos tecnológicos de última generación.

ADMINISTRATIVA/O DE COCINA ¿Eres un/una administrativa/o enfocada/o en Cocina con pasión por continuar aprendiendo y desarrollándote en un ambiente profesional y creativo? ¿Buscas un puesto en una compañía que cuida de sus equipos de cocina y te ofrece posibilidades de desarrollo a largo plazo? ¡No busques más! Tareas principales: -Gestión administrativa: procesar órdenes de compra, controlar inventarios y mantener registros actualizados. -Gestión de proveedores: coordinar entregas y asegurar la calidad de los productos. -Apoyo en la planificación de menús: colaborar en la elaboración de menús y garantizar la disponibilidad de insumos. -Control de costes: ayudar a optimizar los costos del área de cocina y generar reportes de consumo. -Comunicación interna: coordinar con otros departamentos y apoyar en eventos o banquetes. -Cumplimiento de normativas: asegurar el cumplimiento de las normativas de seguridad alimentaria y otros procedimientos del hotel. -Control de horarios: control de horarios mediante el sistema de SDP, así como control de los partes de vacaciones y festivos. Lo que buscamos: - Experiencia previa en posición similar. - Actitud positiva y personalidad extrovertida. Lo que ofrecemos: - Contrato indefinido. - Ambiente dinámico. - Turnos seguidos de 8h. - Oportunidades de crecimiento dentro de la compañía. Beneficios: - Comedor de personal. - Actividades de Team Building/Take Care. - Uniforme y lavandería interna y gratuita. - Descuentos en hoteles Marriott. - Oportunidades de aprendizaje y desarrollo. - Programas de reconocimiento y bienestar. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you. About you Language required: Spanish. The company Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.

JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Verifies guest and employee satisfaction and maximizes the financial performance of the department. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. • Verifies employee recognition is taking place on all shifts. • Establishes and maintains open, collaborative relationships with employees. Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Strives to improve service performance. • Collaborates with the Front Office Manager on ways to continually improve departmental service. • Communicates a clear and consistent message regarding the Front Office goals to produce desired results. • Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Serves as a role model to demonstrate appropriate behaviors. • Sets a positive example for guest relations. • Displays outstanding hospitality skills. • Empowers employees to provide excellent customer service. • Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. • Provides feedback to employees based on observation of service behaviors. • Handles guest problems and complaints effectively. • Interacts with guests to obtain feedback on product quality and service levels. Managing Projects and Policies • Implements the customer recognition/service program, communicating and ensuring the process. • Verifies compliance with all Front Office policies, standards and procedures. • Monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Additional Responsibilities • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Functions in place of the Front Office Manager in his/her absence. • Communicates critical information from pre- and post-convention meetings to the Front Office staff. • Participates in department meetings. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. About you Languages required: English and Spanish. The company Discover the Abama Golf & Spa Resort and experience the awe-inspiring beauty of this luxury resort’s idyllic Tenerife location in Spain. Surrounded by lush vegetation and the sparkling Atlantic Ocean, the Abama resort in Guía de Isora offers guests more hours of sunshine than any other part of Spain, as well as a breathtaking beach, a world-class spa and championship golf. In addition, this exceptional Tenerife Resort features the award-winning cuisine of legendary Chefs Martin Berasategui and Ricardo Sanz Featuring 469 hotel suites and villas, guests will enjoy a truly luxurious experience with pampering amenities and impeccable service. Our suites offer stunning views of the Atlantic Ocean, golf course or our flourishing gardens and create a relaxing environment with plush bedding, oversized marble bathrooms, private terraces and high-end technology.