Account Manager (German - speaking) - Hybrid - Hospitality Industry RH01 - Concentrix
10 days ago
Benalmádena
Experience The Power Of a Game-changing Career Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Account Manager in Malaga (Hybrid), you will be part of our team of game-changers who are powering the brands of the future in the Hospitality Industry. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What You Will Do In This Role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As An Account Manager On Our Team, You Will • Use CRM to contact, qualify accounts and generate salses opportunities, • Ensure daily, weekly and monthly KPIs are hit, activity and performance (calls, accounts contacted, revenue generated and confirmed), • Update CRM with all communication and as per standards expected., • Follow up on accounts and ensure regular communication is maintained., • Participate in sales activities (call storms, industry focus, hotel focus etc.), • Ensure all opportunities (meetings & events and group accommodation) are qualified and followed up as per standards, both with clients and hotels, • Have an upselling approach when dealing with clients., • Provide chain wide discounts based on client requirements and follow up on usage by client, • Offer alternative solutions upon no availability of hotels, • Assist with business travel queries as well as individual queries when required, • Are bilingual or proficient in German and English, • Have strong experience in B2B Sales, at least 2 years experience., • Have great organization and communication skills, • Have positive work attitude, • Have experience in using office programs (Word, Excel, Outlook, PowerPoint), • Have hospitality background, • Have experience in using CRMs, • Full-time 39 hours/week with a permanent contract Monday - Friday, from 09:00-18:00, • Salary 19.876 euros gross/year + up to 4.800 euros gross/ in bonus, private medical insurance, • Great office location in Malaga, • Full paid training on the company and the project you'll be working on