Junior Onboarding Specialist with French
hace 5 días
Vilafranca del Penedès
ppOur client is a fast-growing logistics scale-up on a mission to transform how goods move. Currently in a strong growth phase, they are building a powerful SaaS platform used by both customers and transport partners—and they’re just getting started. /ppIn this role, you will be responsible for ensuring that new clients understand our logistics and operational services from end to end. You will provide training and support on how to use the platform and systems, guaranteeing a smooth and efficient transition that improves both the customer experience and internal workflows. /ppIf you're an bOnboarding Specialist fluent in French /b who’s eager to learn, take ownership, and grow quickly in a dynamic scale-up environment, this is the kind of place where you can truly thrive! /ph3Main responsibilities /h3ullibLogistics coordination: /b Supervise product reception, ensure stock is correctly registered, and collaborate with logistics to meet delivery deadlines and conditions /lilibCollaboration with Operations: /b Ensure proper storage and distribution of products /liliOptimize internal processes together with the operations team /lilibCommunication with clients: /b Act as the point of contact during the onboarding process, provide updates on delivery status, and resolve concerns /lilibProcess optimization: /b Improve the efficiency of stock inbound processes and automate processes whenever possible /li /ulh3Core skills/experience /h3ullibPrevious experience (1-3 years) /b in Customer Onboarding, Customer Success, Logistics Operations, Supply Chain, or similar roles /liliExperience in SaaS, e-commerce, or logistics is a plus /liliBackground in Business Administration, Logistics, International Trade, or related fields /liliExperience in project management and cross-departmental coordination /liliSkills in data analysis and tracking operational KPIs /liliAdvanced Excel skills /liliExcellent communication skills and ability to manage expectations with clients and teams /liliAbility to solve problems and make quick decisions /liliProactivity in identifying improvements in the onboarding experience /li /ulh3What’s on offer /h3ulliSalary package: 23-27K plus 3K of bonus /liliRemote work 1 day per week after the probation period /liliEntrepreneurial and flexible environment with a culture of collaboration /liliYou will be part of a scale-up company where your work will have visible and immediate results /liliBenefits for restaurants, transport and daycare through Cobee /liliHealth insurance with Adeslas included in the flexible remuneration /liliMonthly afterworks and an environment that drives your personal and professional development /li /ulh3Our recruitment process /h3ullibStep 1: /b Interview with one of our recruiter to know you better /lilibStep 2: /b Screening call with HR /lilibStep 3: /b On-site interview with the On-boarding team and a small business case /li /ulpAt Babel Profiles, we believe in talent beyond labels. This opportunity is open to all qualified candidates, and we are committed to ensuring equal opportunities regardless of gender, gender identity, background, or origin. /p /p #J-18808-Ljbffr