1000+ Best No experience Jobs in Torrejón De Ardoz (July 2026) - page 8

Airline Representative

2 days ago

Coslada

ph3Contracted hours: /h3 pPor favor, asegúrese de leer atentamente los siguientes detalles antes de enviar cualquier solicitud. /p ul li20 hours per week until September /li li12 hours per week in October /li li8 hours per week in November and December /li liFor the remainder of the year, the schedule will be determined based on the airline's operational program. /li /ul pPosition: Air Transat Representative – Madrid /p pSalary: circa €22,000 per year (full-time equivalent) /p h3About the Role /h3 pThe Airline Representative is responsible for ensuring that every flight is operated in full compliance with airline quality standards, operational procedures, safety requirements and local regulatory obligations. /p pThe role acts as the airline's operational representative at the airport, coordinating all aspects of flight operations, supervising ground handling activities and ensuring the safe, efficient and punctual turnaround of aircraft. The Airline Representative serves as the key liaison between the airline, airport authorities, flight crews and service providers, ensuring operational excellence and adherence to Service Level Agreements (SLAs). /p h3What Success Looks Like /h3 ul liFlights operate safely, efficiently and in compliance with airline and regulatory requirements. /li liAircraft turnarounds are completed within scheduled timescales. /li liPassenger check-in, boarding and baggage processes are managed effectively. /li liGround handling providers consistently meet contractual and SLA obligations. /li liOperational documentation is accurate, complete and compliant. /li liDelays, cancellations and irregular operations are managed professionally and effectively. /li liFlight crews receive the support required to maintain operational continuity. /li liStrong working relationships are maintained with airline, airport and handling partners. /li liOperational costs are controlled without compromising safety or service quality. /li /ul h3Core Responsibilities /h3 h3Passenger Services Check-in Supervision /h3 ul liOversee passenger check-in operations. /li liEnsure correct seat allocation and boarding procedures. /li liVerify passenger travel documentation and compliance requirements. /li liMonitor excess baggage payments and ancillary service processing. /li liEnsure compliance with airline baggage policies and service standards. /li /ul h3Aircraft Turnaround Management /h3 ul liCoordinate and supervise all turnaround activities both landside and airside. /li liManage passenger disembarkation and boarding processes. /li liSupervise aircraft refuelling, cleaning, catering and baggage loading activities. /li liMonitor technical checks and ensure readiness for departure. /li liDrive operational efficiency and optimise aircraft turnaround times. /li /ul h3Daily Operations Management /h3 ul liManage daily airline operations at the assigned airport. /li liOversee passenger services, baggage handling, cargo and mail activities. /li liSupport load control processes and operational coordination. /li liEnsure compliance with operational procedures and airline standards. /li /ul h3Airport Slot Flight Coordination /h3 ul liManage airport slots based on airline operational requirements. /li liCoordinate with airport stakeholders to support operational efficiency. /li liMonitor flight schedules and implement adjustments where required. /li /ul h3Operational Documentation Compliance /h3 ul liControl and monitor all operational and flight-related documentation. /li liEnsure documentation accuracy and compliance with airline and regulatory requirements. /li liOversee the collection, distribution and retention of operational records. /li liEnsure adherence to local, governmental and airline standards. /li /ul h3Operational Performance Punctuality /h3 ul liMonitor turnaround activities against performance targets. /li liCoordinate corrective actions to minimise delays. /li liSupport on-time performance objectives. /li liEnsure achievement of agreed service delivery standards. /li /ul h3Incident Irregular Operations Management /h3 ul liManage operational disruptions including delays and cancellations. /li liCoordinate passenger re-bookings and customer recovery activities. /li liEscalate operational issues as required. /li liSupport business continuity during irregular operations. /li /ul h3Crew Support Coordination /h3 ul liArrange crew accommodation and transportation when required. /li liManage documentation necessary for airport access. /li liEnsure crew operational requirements are fulfilled before flight departure. /li liSupport compliance with airline and airport regulations. /li /ul h3Ground Handling Provider Management /h3 ul liMonitor and evaluate ground handling performance. /li liCompare service delivery against contractual obligations and operational requirements. /li liIdentify service failures and escalase issues for resolution. /li liEnsure handling agents remain fully informed of airline procedures, passenger service expectations and ramp requirements. /li /ul h3Service Level Agreement (SLA) Management /h3 ul liMonitor ground handler compliance with agreed SLAs. /li liReview baggage delivery performance and irregular operation handling. /li liTrack and report service failures. /li liSupport corrective action plans and continuous improvement initiatives. /li liEnsure compliance with all operational safety requirements. /li /ul h3About You /h3 pYou are a highly organised aviation professional with strong operational knowledge and a passion for delivering safe, efficient and customer-focused airline operations. /p pYou thrive in a fast‑paced airport environment, remain calm under pressure and possess the ability to coordinate multiple stakeholders simultaneously. You are proactive, solutions-focused and committed to maintaining the highest levels of operational performance and regulatory compliance. /p h3Your Expertise /h3 h3Essential /h3 ul liHigh level of English. /li liAvailability to work rotating shifts. /li liStrong knowledge of airport operations and aircraft turnaround activities. /li liUnderstanding of aviation regulations and operational documentation requirements. /li liExperience coordinating multiple operational teams and stakeholders. /li liStrong problem-solving and incident management capabilities. /li liExcellent communication and interpersonal skills. /li liAbility to work effectively under pressure. /li liStrong organisational and time management skills. /li liFocus on operational efficiency, punctuality and service delivery. /li /ul h3Desirable /h3 ul liPrevious airline, airport operations or ground handling experience. /li liKnowledge of load control processes. /li liExperience managing Service Level Agreements. /li liUnderstanding of airport slot coordination. /li liExperience working within an operational control or aviation environment. /li /ul h3About Us /h3 pCMAC Group is a fast‑growing leader in global passenger transport and accommodation solutions - trusted by airlines, rail operators, major corporations and emergency breakdown providers to keep people moving safely and seamlessly, 24/7/365. /p pSince 2007, we've built a powerful technology‑led aggregation platform that connects clients to a vast, reliable global supply network, enabling us to move over 5 million passengers every year across the UK, Europe and beyond. /p pOur portfolio of specialist brands include , .uk, and CheckedSafe, which gives us unmatched capability to coordinate transport and accommodation at scale, even in the most complex or time critical situations. /p pBacked by ComfortDelGro, one of the world's leading mobility groups, CMAC continues to operate with the agility and innovation of an independent business whilst benefiting from the strength, stability and global reach of a major international parent company. /p pAt CMAC, you'll join a team that thrives on solving real world challenges, shaping the future of mobility and delivering exceptional service when it matters most. If you're driven, curious and excited by meaningful impact, you'll feel right at home here. /p pCMAC Group actively promotes equality, diversity and inclusion (EDI). /p pEDI is extremely important to us and we work hard to ensure that everyone connected with CMAC - whether employees, customers, Board Members, suppliers, or partners - has genuine and equal opportunities to participate in our organisation. /p pWe welcome and support people of all backgrounds and identities, regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. /p pOur aim is to create an environment where everyone's rights, dignity, and individuality are respected. /p pWe value the unique contribution each person brings to our team and business, and we are committed to building an environment where everyone feels included and able to thrive. /p pCMAC Group is an equal opportunities employer. We welcome applications from all suitably qualified candidates and are committed to ensuring fair, accessible, and equitable treatment for all applicants and employees. /p /p #J-18808-Ljbffr

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