Your Tasks Will Include: Incidents and critical issues management - L1 and L2 level Working on a 24/7 schedule Working with the tickets and case tracking system Managing requests from the beginning till finding an appropriate solution Cooperating with different teams which will be involved in res...
Do you like to make sure that everything runs smoothly? Are you an excellent problem solver with good analytical skills? Are you able to put yourself into different situations and enjoy solving problems for and with people? Would you like to develop professionally and personally in a great, frien...
Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Maintaining a positive, empathetic, and professional attitude toward customers at all times. .....
Director of Operations and Customer Service. You will be key in supporting the excellence in the customer experience, the development of the service offering, implementation of the brand procedures and SOPs, development of team trainings, etc. Provides outstanding problem resolution, service reco...
You have interpersonal and customer service skills. You have ability to share work among a customer service team. Our client is looking for a skilled Customer Support Representative to join their team. Your primary responsibility will be to handle customer inquiries and resolve any issues they ma...
You have interpersonal and customer service skills. You have ability to share work among a customer service team. We're looking for a skilled Customer Support Representative to join our team. Your primary responsibility will be to handle customer inquiries and resolve any issues they may have thr...
Customer Service Outsourcing Expert. You have at least 3 years of experience in BPO management in customer service from strategy to operations. The Customer Support Team at BlaBlaCar is an international, multiple award-winning team that aims at providing assistance to our community and contribute...
La empresa está ubicada en Barcelona por Vallés Occidental....
Rattaché(e) au Responsable Customer Service, au sein de l’agence overseas vous serez en charge de répondre aux demandes de nos clients tout en assurant la liaison avec nos services internes. En France, ce sont 10,000 collaborateurs passionnés qui travaillent chaque jour sur des solutions et servi...
Una empresa en la fabricación de alambre de acero para estampación en frío.La empresa está ubicada en Barcelona por Vallés Occidental.Dar soporte técnico y comercial personalizado a clientes resolviendo sus problemas diario .Gestión de pedidos al sistema.Gestionar problemas de los clientes .Segui...
Build relationships with prospects to nurture leads as sales opportunities. Two or more years of experience in sales, with a track record of exceeding lead targets. Proficiency with Salesforce or other CRM software. ...
The Service Delivery Manager is the first point of contact for the client (globally and regionally) for all delivery – related issues. The SDM works in collaboration with Account Management, Commercial, Operations and any other teams involved in the delivery of service to clients. The SDM manages...
You will join the Cloudi-Fi Customer Success team and assist our customers while deploying Cloudi-Fi solutions. From engaging with our customers during the product demo phase and setting up the proof of concept to working in production deployment, you will be a crucial part in making our customer...
Alors rejoignez-nous pour le compte de notre client en tant que Service Delivery Manager. ...
We are currently seeking a Sales Account Manager with a proven track record of sales success in the Chemical/Process Industry. Provide sales and executive management with account updates, sales forecasts, and operational usage of and lead multidivisional account teams to achieve customer success....
Our client is looking for a Customer Success Manager to join the team. You have prior experience as a Customer Success Manager, Account Manager, Business Developer Manager, and Project Manager in the Crypto, Fintech, and Banking spheres. Their all-in-one verification platform secures every step o...
Participate to Service delivery meetings, with the support of the Service Delivery Officer in charge of the concerned domain (delivery governance). As a Service Delivery Manager, your role will be to ensure that the services are delivered with the contractually defined quality and to coordinate o...
You’ll be a highly motivated self-starter with some experience in sales, generating quality leads and providing market intelligence to acquire new business. Document, track and monitor all leads and activities in Salesforce. Experience in a B2B sales role, preferably lead generation and cold call...
This role is a great opportunity to contribute to a growing company, work with a tight-knit team, and help shape our account management operations. ...
Providing timely, efficient, and professional support to our customers via phone, email, or chat. Our client is seeking a skilled Customer Support Representative to join our team. Handling customer inquiries and resolving any issues they may have. Maintaining a positive relationship with our cust...
Cooperate with Global Account Manager in all required aspects. Key Account Management (only):. ...
We are looking for a passionate and results-driven Cluster Manager Customer Support to lead our Customer Service Team in France, Italy and Spain (the primary location for this role is in France, with occasional travel expectations). As the Cluster Manager for Customer Support, you will be respons...
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