4 Methods for Faster Screening During Phone Interviews

Summer is here, your coffeehouse is buzzing with customers and you need to hire additional workers ASAP. No need to worry about hosting in-person interviews as technology has revolutionised the recruiting process. Pick up that phone and take your first phone interview!

Conducting a phone interview not only helps you screen out candidates but saves you an incredible amount of time (much needed in this peak summer season!)

We have a few tricks up our sleeve as well that can expedite your screening process.

Crystal Clear JD

Have a clear job description with all responsibilities and duties outlined. Include a high-level description of your company’s culture along with any potential growth opportunities.

Try to have a strong idea of the kind of candidate profile you are searching for. If you need someone who is an incredible multi-tasker with a wide scope of skills, then state that so as to receive such relevant applicants. This will ease your screening process when you decide whom to conduct phone interviews with.

Hot Point Checklist

Create a checklist of required “must-have” qualities that you desire.

What are some of the common traits that you could consider screening for? Here are some of our suggestions:

• Number of years of experience
• Specific language skills
• Personality characteristics (maybe it’s a customer facing role and requires a friendly face)
• Diploma or qualification required
• Willingness to do a trial shift

After you have shortlisted your favourites, pick up that phone and give them a ring.

Specific Deadlines

You’re in a bit of a hurry and need to find that new barista fast! Let’s remove as many bottlenecks as possible (give our app a try for quick access to candidates). Tell yourself that you will find your employee within two days. (Of course, you can assign your own deadlines too). This will let you have a balance between your need to find someone yet not compromise on caliber.

Personal Touch

Whilst on the phone, listen closely to each statement your candidate discloses and pay attention to how he answers your questions. Is he able to demonstrate skills that relate to the job at hand? Is his personality in sync with your coffeehouse culture?

Note down all the answers to the questions you ask during the phone interview along with any comments that you may have. Define your questions beforehand. This way you will synchronize your phone interviews and remember which candidate you clicked with. Hence, letting you screen through the vast pool of candidates more effectively.

Armed with these four techniques, you will not only save a serious amount of time but be hassle free as well.

Remember that when you post a job, you have the power to author your brand story that will reel in the crème de la crème. So, get ready to dial in with those phone interviews and find your dream employee!

Advertise for free on platforms such as JOB TODAY and find your ideal candidate within 24 hours!