Customer Service Assistant
1 day ago
London
Due to the high volume of applications, priority will be given to candidates with a verified CV. Credify UK and similar services are available, free and paid options exist. We are looking for motivated and reliable candidates to join our team as Remote Customer Service Advisors. You will be the first point of contact for our customers, helping to provide solutions and ensuring a positive experience. Responsibilities • Respond promptly to customer inquiries via phone, email, and live chat, • Resolve complaints and issues in a professional and efficient manner, • Provide product or service information accurately, • Process orders, returns, and refunds, • Maintain detailed records of customer interactions, • Identify opportunities to improve customer experience, • Collaborate with other team members to ensure consistent service Requirements • Right to work in the UK, • Excellent communication skills, written and verbal, • Reliable, punctual, and professional, • Ability to work independently and meet deadlines, • Preferred, • CVs verified through Credify UK or similar services will be an advantage, • Pay, • Competitive, discussed during interview Why Join Us • Flexible remote working, • Friendly and supportive team, • Immediate start available, • Apply, • Submit your CV via Job Today. Verified CVs will be prioritised.