Host / Hostess
hace 21 días
£15–£18 por hora
Jornada completa
London
Join U9, London's premier luxury space-age karaoke destination in the vibrant West End. As the first point of contact for our guests, you will play a crucial role in delivering exceptional and inspired hospitality within our cosmic cocktail lounge and nine exclusive private karaoke suites. This position is ideal for an individual who thrives in a high-energy, futuristic setting, ensuring every guest experiences precision cocktails and access to over 450,000 songs. Nestled in the heart of Leicester Square, U9 is a new opening redefining nightlife in London's West End. Key Responsibilities: • Warmly greet and welcome all guests, efficiently managing reservations and check-ins for private suites., • Handle phone enquiries and calls to assist with bookings and walk-in/ reservations., • Skillfully seat groups, coordinating room allocations and ensuring smooth flow with our bar and karaoke teams., • Professionally handle all guest queries, special requests, and any feedback or complaints to ensure satisfaction., • Maintain the pristine and inviting appearance of the entrance and lounge areas., • Support promotional activities, actively upsell cocktails and food, and assist with event coordination., • Provide essential support during peak hours, including light hosting duties and guiding guests to their suites., • Uphold all health and safety standards to ensure a secure and enjoyable environment for everyone. What We Are Looking For: • Proven experience (1+ years preferred) as a Host/Hostess or in a similar front-of-house role within a busy bar, lounge, or nightlife venue., • Mandarin (preferably) + English speaking, • An outgoing, confident, and energetic personality coupled with excellent communication skills., • The ability to remain calm and efficient in fast-paced, late-night environments., • A genuine passion for hospitality and a dedication to creating memorable guest experiences., • Flexibility to work evenings, weekends, and late shifts., • Right to work in the UK. What We Offer: • Competitive hourly rate between £15 - £18 OTE., • Staff meals provided during shifts., • Comprehensive training in luxury service standards and opportunities for career advancement., • A fun, dynamic team environment within a stunning West End venue., • Provided uniform., • Employee discount in sister venues.