
Join U9, London's premier luxury space-age karaoke destination in the vibrant West End. As the first point of contact for our guests, you will play a crucial role in delivering exceptional and inspired hospitality within our cosmic cocktail lounge and nine exclusive private karaoke suites. This position is ideal for an individual who thrives in a high-energy, futuristic setting, ensuring every guest experiences precision cocktails and access to over 450,000 songs. Nestled in the heart of Leicester Square, U9 is a new opening redefining nightlife in London's West End.
Key Responsibilities:
- Warmly greet and welcome all guests, efficiently managing reservations and check-ins for private suites.
- Handle phone enquiries and calls to assist with bookings and walk-in/ reservations.
- Skillfully seat groups, coordinating room allocations and ensuring smooth flow with our bar and karaoke teams.
- Professionally handle all guest queries, special requests, and any feedback or complaints to ensure satisfaction.
- Maintain the pristine and inviting appearance of the entrance and lounge areas.
- Support promotional activities, actively upsell cocktails and food, and assist with event coordination.
- Provide essential support during peak hours, including light hosting duties and guiding guests to their suites.
- Uphold all health and safety standards to ensure a secure and enjoyable environment for everyone.
What We Are Looking For:
- Proven experience (1+ years preferred) as a Host/Hostess or in a similar front-of-house role within a busy bar, lounge, or nightlife venue.
- Mandarin (preferably) + English speaking
- An outgoing, confident, and energetic personality coupled with excellent communication skills.
- The ability to remain calm and efficient in fast-paced, late-night environments.
- A genuine passion for hospitality and a dedication to creating memorable guest experiences.
- Flexibility to work evenings, weekends, and late shifts.
- Right to work in the UK.
What We Offer:
- Competitive hourly rate between £15 - £18 OTE.
- Staff meals provided during shifts.
- Comprehensive training in luxury service standards and opportunities for career advancement.
- A fun, dynamic team environment within a stunning West End venue.
- Provided uniform.
- Employee discount in sister venues.
- Experience
- Required
- Languages
- English – Advanced
- Employment
- Full-time
- Salary
- £15 – £18 hourly
Whitcomb Street, WC2H 7DH, London

Bar and Karaoke • 11-50 Employees
Hiring on JOB TODAY since June, 2025
Nestled in the heart of Leicester Square, U9 is a new opening luxury cocktail bar and karaoke destination redefining nightlife in London’s West End. Welcome to U9 — where luxury meets laughter, and every night has a soundtrack!
Post a job and hire








