The Breakfast Supervisor is responsible for overseeing the hotel's breakfast service, ensuring exceptional guest experiences. This role involves supervising the breakfast team and operations, maintaining service standards, and ensuring smooth day-to-day food & beverage operations.
Key Responsibilities:
Breakfast Service Supervision:
· Oversee and coordinate the daily breakfast service, ensuring efficiency and high service standards.
· Ensure stations are well-stocked, visually appealing, and meet hygiene and safety regulations.
· Train and lead the breakfast team, ensuring guests receive attentive and friendly service.
· Address and resolve any guest concerns or special requests during breakfast service.
· Monitor food quality and liaise with the kitchen team to ensure timely replenishments.
· Ensure cleanliness and organization of the breakfast area, complying with health and safety regulations.
Team Leadership & Training:
· Train and mentor breakfast staff, ensuring high standards of hospitality and service.
· Create staff schedules to ensure adequate coverage for breakfast service.
· Motivate and support the team to maintain high morale and productivity.
· Monitor team performance, providing feedback and implementing improvements where needed.
336-337 Strand, WC2R 1HA, London
Restaurants, Rooftop dining and Bars • 51-250 empleados
En JOB TODAY desde diciembre, 2024
A creative and ambitious team building one-of-a-kind hotels, restaurants and bars in Europe's most interesting neighborhoods.
Publica una oferta y contrata
The Breakfast Barista is responsible for preparing and serving high-quality coffee, beverages, and breakfast items to customers in a friendly and efficient manner. The role combines barista expertise with excellent customer service, ensuring a welcoming atmosphere for guests during the morning rush. Key Requirements for the role: · Previous experience as a barista or in a customer-facing role (preferably in a high end busy environment within the hotel, leisure or hospitality industry would be a distinct advantage) · Familiarity with coffee preparation techniques (latte art) and equipment operation. · Basic knowledge of food handling and sanitation practices. · Strong communication and interpersonal skills. · Ability to multitask and work efficiently in a fast-paced environment as part of a team and work under pressure in a challenging environment with minimum supervision. · Positive attitude and commitment to providing exceptional customer service. · Basic Food Hygiene Certificate (desirable) · High standard of personal presentation · Excellent communication and interpersonal skills with a confident and outgoing personality and an ability to interact with people at all levels · Ability to take initiative and resolve queries in a practical and positive manner · Good attention to detail · Confident and outgoing personality Must have experience in LATTE ART
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