Business Support Officer Company: Top Advice Ltd Salary: £34,000 – £36,000 per year Job Type: Full-time, In-Person Location: East London Expected Start Date: 16 November 2026 About Us Top Advice Ltd is an established consultancy providing professional services in accountancy, HR, business management and educational support. We work with clients across the UK and internationally. Job Summary We are seeking a skilled and highly organised Business Support Officer to oversee daily business operations, manage client relationships, coordinate administrative activities and support senior management in improving operational efficiency and achieving business objectives. Key Duties and Responsibilities • Coordinate daily business operations and administrative activities., • Manage client enquiries and maintain professional relationships., • Coordinate activities and communications with MENA-based clients and partners., • Prepare business reports, presentations and professional correspondence., • Maintain accurate client records, databases and operational documentation., • Assist management with business planning and process improvements., • Support market research, business development and client engagement activities., • Coordinate meetings, project updates and internal departmental communications., • Ensure compliance with company procedures and data protection requirements. Essential Skills and Experience • Relevant experience in business support, administration or client relationship management., • Strong organisational, communication and problem-solving skills., • Excellent written and spoken English., • Proficiency in Microsoft Office and business management systems., • Ability to manage multiple responsibilities independently. Qualifications A bachelor's degree in Business Administration, Management or a related discipline is preferred. Equivalent professional experience will also be considered. Desirable Experience Experience in educational services, professional consultancy or international client coordination, particularly within MENA markets. Arabic or French language skills would be advantageous. What We Offer • Salary of £34,000 – £36,000 per year, • Workplace pension scheme, • Professional development and career progression opportunities, • Supportive and professional working environment How to Apply Please submit your CV and cover letter outlining your relevant experience and suitability for the position.

Job Ref: PER1717 Branch: Tattu Canary Wharf Location: Tattu Canary Wharf, London Salary/Benefits: £49,000 OTE Contract type: Permanent Hours: Full Time Hours per week: 45 Posted date: 05/11/2026 Closing date: 17/12/2026 What You'll Get Up To: • Show your experience and ability to manage large sections of guests during busy periods to deliver an impeccable level of service and attention to detail., • Inspire your team to deliver the owners vision, to bring a unique and immersive dining experience to our guests., • Show your passion for learning and developing new skills., • Demonstrate an in-depth knowledge of food and beverage and understanding customers specific needs to deliver a unique experience., • Adapt your style to different situations and different customer requirements., • Inspire the team to deliver impeccable service with unwavering attention to detail to our guests., • Willingness to share your knowledge with junior members of the team so they are continually learning and developing. Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Wagestream - access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events, • Annual celebration

GROUP OPERATIONS MANAGER – LONDON HQ As Group Operations Manager, you will play a pivotal role in shaping and executing the operational strategy across a diverse portfolio of properties. You will lead initiatives that drive commercial performance, elevate guest experience, and embed operational excellence at scale. Acting as a strategic partner to senior leadership and cross-functional teams, you will ensure that operations are agile, brand-aligned, and future-ready. The position is based full-time at our London Bridge Head Office, with occasional property visits. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Operational Strategy & Excellence Lead the design and implementation of scalable operational frameworks, SOPs, and policies that drive efficiency, profitability, and service excellence. Continuously benchmark operational standards against industry best practices, ensuring innovation and relevance. Develop and maintain a centralised knowledge base for property teams, enabling consistent execution and rapid onboarding. Supplier & Contract Management Own group-level supplier relationships, ensuring performance against SLAs and commercial targets. Lead strategic sourcing and tendering processes to optimise cost and quality. Monitor market trends to mitigate risk and leverage opportunities for cost control and value creation. Ability to navigate and negotiate contracts. Revenue Growth & Commercial Impact Drive non-room revenue (NRR) initiatives in collaboration with GMs, identifying new monetisation opportunities across the guest journey. Partner with Finance and Revenue teams to enhance profitability through data-driven decision-making, budgeting, and forecasting. Lead cost optimisation programmes without compromising brand or service standards. Guest Experience & Brand Integrity Champion a guest-first culture, embedding brand values and service ethos across all touchpoints. Oversee brand audits and quality assurance programmes, ensuring consistency and excellence across the portfolio. Deliver actionable insights to improve guest satisfaction and investor value. Cross-Functional Leadership Act as a strategic liaison between Operations and functions including Marketing, HR, IT, and Development. Lead operational input into digital transformation, ESG initiatives, and systems implementation. Influence cross-departmental projects to ensure operational feasibility and long-term scalability. Stakeholder & Ownership Relations Serve as the primary operational contact for ownership groups, delivering transparent, data-led reporting and strategic updates. Align property-level goals with broader business objectives through collaboration with corporate teams. Naturally this is not intended as an exhaustive list of duties. Other duties as reasonably required will form part of this job description. THE FIRE YOU CARRY Bachelor’s degree in Hospitality, Business Administration, or related field (or equivalent experience). Advanced certifications in operations, project management, or leadership are advantageous. YOUR PROVEN TRACK Minimum 5 years’ experience in hospitality operations. Proven track record of delivering profit enhancing results and operational transformation. Strong commercial acumen and experience managing budgets, KPIs, and supplier contracts. Exceptional communication, stakeholder management, and strategic thinking skills. Comfortable working in a fast-paced, high-growth environment with regular travel. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

About Us Welcome to Mirella, a vibrant café ristorante in the heart of Leytonstone, inspired by the warmth of Italian hospitality. We are passionate about fresh food, authentic flavours, and creating a welcoming atmosphere where guests can relax, enjoy, and come back for more. From pizza to classic Italian dishes, everything we do is built around quality, consistency, and genuine service. The Role We are looking for a Supervisor to join our team. This is a hands-on, floor-focused role where you will lead by example, support the team during service, and help deliver a high-quality guest experience. You will also be trusted to run independent (solo) shifts, taking responsibility for the daily operations when required. Key Responsibilities • Lead the team on the floor, ensuring smooth and efficient service, • Support front-of-house operations and step in during busy periods, • Run solo shifts confidently, • Train and support team members to maintain high service standards, • Handle guest feedback and resolve issues professionally, • Drive sales through upselling and team engagement, • Assist with stock control, ordering, and inventory management, • Ensure compliance with health, safety, and hygiene standards About You • Experience as a Supervisor or Junior Manager in a restaurant, • Confident running shifts independently, • Strong leadership with a hands-on approach, • Passion for Italian food and hospitality, • Organised, proactive, and calm under pressure, • Excellent communication and team management skills, • Flexible to work evenings and weekends What We Offer • Competitive hourly rate, • Employee discount, • Company pension, • Opportunity to grow within a supportive and developing team, • A friendly, energetic, and fast-paced working environmen Benefits: • Company events, • Company pension, • Discounted or free food, • Employee discount Experience: • Restaurants: 3 years (required) Work authorisation: • United Kingdom (required) Work Location: In person

General Manager Figo Leyton About FIGO FIGO Restaurant is East London's premier Italian dining destination, proudly rated as the best Italian restaurant in the area since opening in 2019. We serve authentic, high-quality Italian cuisine with exceptional service in a vibrant and welcoming atmosphere. With 150 covers indoors, we cater to high volumes of diners daily, especially during peak hours, where our service excellence truly shines. The Role We are looking for an experienced and dynamic General Manager to lead our team and ensure the continued success of our restaurant. As the General Manager, you will be the driving force behind the smooth day-to-day operations, maintaining our high standards, and fostering an environment where both staff and customers thrive. Key Responsibilities • Operational Leadership: Be actively present on the restaurant floor during busy hours to oversee operations and ensure a seamless guest experience., • Team Management: Motivate, develop, and inspire the team, fostering a positive and collaborative work environment., • Rota Productivity: Strategically plan and monitor staff schedules to ensure efficiency, cost-effectiveness, and optimal productivity., • Customer Experience: Maintain and elevate our reputation by ensuring exceptional service and addressing customer needs with care and professionalism., • Performance Monitoring: Track and analyze KPIs, including sales, customer feedback, and team performance, to drive continuous improvement. What We’re Looking For • A minimum of 3-5 years of experience in a similar General Manager role within the hospitality industry, preferably in high-volume restaurants., • A hands-on leader who thrives in a fast-paced environment and enjoys being actively involved in service during peak times., • Strong organizational skills with the ability to plan and execute effectively under pressure., • Passionate about Italian cuisine and committed to delivering the highest standards of service., • A team player with excellent communication and interpersonal skills, ready to boost team morale and cultivate a strong team spirit. Why Join Us? At FIGO, we offer more than just a role; we offer the opportunity to be part of a family that values excellence, innovation, and collaboration. Join us and lead a dedicated team in providing memorable dining experiences in East London's best Italian restaurant. Please note that this Job do not provide VISA Sponsorship Job Type: Full-time Benefits: • Discounted or free food Experience: • General Manager: 3 years (required) Work Location: In person

📍 Location: London 🏢 Company: Olive Base Ltd 🕒 Job Type: Full-Time, In Person 💷 Salary: £33,000 – £40,000 per year + Performance Bonus 🗓 Expected Start Date: 15/01/2027 At Olive Base Ltd, we are committed to providing high-quality food products and exceptional service. As a growing business operating within the food and hospitality sector, we focus on delivering efficient operational solutions while maintaining the highest standards across our services. We are dedicated to excellence, reliability, and continuous improvement, creating a professional environment where both our clients and employees can thrive. Key Responsibilities: • Develop, implement and oversee quality assurance and regulatory compliance procedures across the company's food supply, stock management and takeaway operations., • Monitor compliance with relevant UK food safety regulations, hygiene requirements and industry quality standards., • Establish and maintain quality control systems to ensure consistency, safety and reliability across products and services., • Conduct internal audits, compliance reviews and risk assessments, identifying areas for improvement and implementing corrective actions., • Evaluate supplier performance, product quality and compliance documentation to maintain appropriate procurement and supply chain standards., • Oversee food storage, handling, stock traceability and quality management procedures., • Analyse operational and quality performance data to identify compliance risks and recommend improvements., • Prepare and present quality assurance reports, audit findings and regulatory compliance recommendations to senior management. Requirements • Bachelor's degree (or equivalent professional experience) in Quality Management, Food Science, Business Management or a related field., • Previous experience in quality assurance, regulatory compliance, food safety management or a related professional role., • Good understanding of UK food safety regulations, quality standards and compliance procedures., • Experience in conducting audits, risk assessments and implementing quality improvement measures., • Ability to develop and maintain quality control systems and compliance documentation., • Strong analytical, organisational and problem-solving skills., • Good communication skills and the ability to work effectively with suppliers, operational teams and management., • Proficiency in Microsoft Office and relevant quality management or business systems. 🌟 What We Offer • Competitive salary (£33,000 – £40,000) + performance-based bonus, • Company pension, • Ongoing professional development and internal promotion opportunities If you're driven, creative, and ready to bring energy to a dynamic team, we want to hear from you! 👉 Apply now and take your career to the next level with Olive Base Ltd

General Manager - Modern British Pub - Up to £60 ,000 per year + Bonus - Live-in Opportunity Available The George & Dragon is a neighbourhood pub in the heart of Wanstead. Good food, well-kept drinks, busy Sundays and a proper local following. We're looking for an experienced General Manager who knows how to run a London pub, build a strong team and spot opportunities to grow the business. Food is a big part of the offer, from midweek dining to Sunday roasts, followed by lively Sunday sessions. With live sport, private spaces and plenty of reasons to bring people together, there's real scope to build trade throughout the week. You'll know your regulars, get to know the neighbourhood and have the commercial understanding to turn a busy pub into a successful business. There's room to put your own stamp on The George & Dragon. We want someone with good judgement, high standards and the drive to make it Wanstead's best pub. If this sounds like your kind of pub, you might be our kind of General Manager. Key Responsibilities: • Oversee daily operations and ensure an exceptional guest experience., • Lead and inspire a team to deliver top-tier service, with a focus on consistently delivering our high-quality food offering., • Manage food and drink offerings, ensuring our menu is fresh, exciting, and keeps customers coming back., • Drive sales and profitability while maintaining operational efficiency., • Maintain the function room as a sought-after event space., • Create a lively and welcoming atmosphere for all. What We're Looking For: • Proven senior management experience in hospitality., • Strong knowledge of gastropub food and drink., • A hands-on leader who thrives in a busy environment., • Passion for customer service and team leadership., • Someone who wants to embed themselves in the Wanstead community and become a key part of the pub's culture. What's in it for You: • Competitive salary up to £60,000., • A competitive Bonus Scheme & Super Bonus Scheme you can influence, • Live-in opportunity available on site., • 30% discount across all our pubs, bars and restaurants, • The chance to work for a company that allows you to treat a business like your own, make decisions at site level and not follow a pre-defined model., • Career progression and promotion opportunities with regular new openings around the corner, • The opportunity to make strategic decisions within your business – take ownership and Be Fearless, • Supplier led trips, regular management incentives and socials – a fun, family atmosphere, • Employee Assistance Programme through Licensed Trade Charity Birthdays are for celebrating, so have the day off on us • Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful hire, • Cycle to work scheme, • Work place nursery benefit, • Extended maternity / paternity / adoption pay, • Length of service awards, its important to acknowledge and reward our people who go above and beyond If you're ready to head up an iconic East London pub in Wanstead, apply now!

We are seeking a commercially minded, data-driven Marketing & Commercial Manager to lead our business growth strategy and elevate our digital presence. In this dual-focus role, you will be responsible for identifying revenue opportunities, managing marketing budgets, and driving scalable organic acquisition. The ideal candidate blends commercial acumen—such as pipeline management, partnership building, and pricing strategy—with a deep technical and strategic understanding of Search Engine Optimization (SEO). You will own our organic search roadmap to turn web traffic into a sustainable revenue pipeline. Key Responsibilities Commercial & Growth Strategy • Formulate and execute integrated marketing and commercial strategies to hit company revenue and profitability targets., • Identify new market opportunities, evaluate competitor models, and optimize product pricing or service tiers., • Manage the marketing and commercial budget, ensuring strict alignment with cost-per-acquisition (CPA) and ROI metrics., • Collaborate with sales and account management teams to align marketing pipelines with commercial outreach and business development goals. SEO & Organic Performance Strategy • Own the end-to-end SEO strategy across technical SEO, on-page optimization, content strategy, and authoritative link building., • Conduct exhaustive keyword research to pinpoint high-intent commercial terms that drive qualified leads and conversions, not just raw traffic., • Direct the content calendar, ensuring all digital copy, blogs, landing pages, and resources are optimized for search engines while providing genuine value to our target audience., • Oversee technical SEO audits, working alongside web developers to optimize site architecture, page speed, Core Web Vitals, mobile responsiveness, and schema markup., • Develop a robust, ethical backlink and digital PR strategy to enhance domain authority and search visibility in highly competitive spaces. Data Analytics & ROI Reporting • Monitor, track, and report on key organic performance metrics including organic traffic growth, keyword rankings, click-through rates (CTR), bounce rates, and organic conversion funnels., • Utilize advanced analytical tools (Google Analytics 4, Google Search Console, Ahrefs, SEMrush, Screaming Frog) to extract actionable insights and uncover visibility gaps., • Translate complex digital data into high-level commercial forecasts, proving the direct impact of SEO performance on business revenue to senior leadership. Key Requirements & Qualifications • Proven experience as a Marketing Manager, Commercial Manager, Growth Marker, or a similar hybrid role., • Demonstrated track record of scaling organic web traffic and converting that traffic into measurable commercial revenue., • Advanced hands-on experience with SEO suites (e.g., Ahrefs, SEMrush, Moz, Screaming Frog) and web analytics toolkits (GA4, Google Search Console)., • Strong understanding of search engine algorithms, ranking factors, and the distinction between informational, navigational, and transactional search intent., • Solid grasp of core commercial fundamentals, including budget management, financial forecasting, and margin evaluation., • Exceptional communication skills with the ability to manage external agencies, internal copywriters, and developers seamlessly., • Experience with Content Management Systems (CMS) such as WordPress, Webflow, or Shopify is highly desirable.