



Tasty Crousty London is seeking an enthusiastic, friendly and customer-focused individuals to join the front-of-house team at East London.
We are looking for people who genuinely enjoy interacting with others, have a naturally warm and welcoming personality, and can create a positive experience for every customer. The ideal candidates will be outgoing, approachable and confident when speaking with customers, with the ability to remain professional and positive in a busy, fast-paced environment.
This role involves more than simply operating a till. We want team members who take the initiative to welcome customers, explain our products and go the extra mile to ensure every customer feels valued.
Key Responsibilities
- Welcome customers: Greet every customer with a friendly attitude, a genuine smile and a willingness to help.
- Explain our products: Confidently introduce customers to our menu, explain our products and answer questions to help them make informed choices.
- Engage with customers: Naturally initiate conversations, identify customer needs and provide assistance without being pushy.
- Deliver excellent customer service: Go above and beyond to create a welcoming and positive customer experience.
- Operate the till: Process orders and payments accurately using the company's point-of-sale system.
- Maintain efficient service: Handle orders promptly and accurately, particularly during busy periods.
- Work under pressure: Stay calm, organised and approachable during peak hours and late-night shifts.
- Maintain front-of-house standards: Keep the counter and customer-facing areas clean, tidy and presentable.
- Support the team: Communicate effectively with kitchen staff and colleagues to ensure smooth service.
- Follow procedures: Comply with company policies and relevant food hygiene, health and safety and cash-handling standards.
The Ideal Candidate
We value personality, attitude and customer-service skills. The successful candidates should be:
- Naturally friendly and outgoing: Someone who smiles, enjoys talking to people and makes customers feel welcome.
- Customer-oriented: Someone who genuinely wants to help customers rather than simply take orders and process payments.
- Confident and approachable: Comfortable starting conversations, explaining products and answering questions.
- Proactive: Able to recognise when a customer needs help and take the initiative to assist.
- Positive and professional: Able to maintain a pleasant attitude even when dealing with difficult situations.
- Comfortable under pressure: Capable of working efficiently in a fast-paced restaurant environment.
- Reliable and punctual: Dependable, responsible and committed to high standards.
- A team player: Willing to support colleagues and contribute to a positive working environment.
Previous experience in hospitality, retail, customer service or cashier roles is advantageous but not essential. We are particularly interested in candidates with the right personality, a willingness to learn and a strong work ethic.
Working Hours and Availability
This is a full-time position requiring flexibility to work according to the restaurant's operational needs.
- Evening and late-night availability is essential.
- Availability to work weekends and during busy periods is required.
- Candidates must be able to commit to a full-time schedule and the shift patterns required by the business.
What We Offer
- Training on our products, menu, point-of-sale system and customer-service standards.
- The opportunity to develop customer-service, communication and operational skills.
- Experience working in a busy, customer-focused restaurant environment.
- A team environment where initiative, reliability and excellent service are valued.
- Experiencia
- No se requiere
- Jornada
- Parcial
- Horario
- Monday-Friday 11am-6pm, Weekends
- Salario
- desde 12,71 £ por hora
- Inicio
- Incorporación inmediata

Restaurant • 11-50 empleados
En JOB TODAY desde octubre, 2026
Tasty Crousty is a French-inspired fast-food concept specialising in crispy chicken and rice dishes, served with delicious sauces and flavourful combinations. The brand focuses on offering tasty, satisfying meals in a casual and welcoming environment, with an emphasis on quality, customer satisfaction and convenient service. At Tasty Crousty, the customer experience is just as important as the food. We aim to make every customer feel welcome through friendly service, helpful recommendations and an enjoyable overall experience.



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