Customer Service Manager - Dog Daycare

WeWebians Ltd 📍 London, UK 💼 Full-time About WeWebians WeWebians is a creative digital agency helping brands grow through smart strategy, bold creativity, and performance-driven digital solutions. From branding and web design to digital marketing and advertising, we build meaningful digital experiences for ambitious businesses. The Role We’re looking for an Advertising Account Manager to join our growing team. You’ll be the bridge between our clients and our creative, digital, and development teams—ensuring projects are delivered smoothly, on time, and to a high standard. What You’ll Do • Act as the main point of contact for a portfolio of clients, • Build strong, long-term client relationships, • Translate client goals into clear briefs and actionable project plans, • Manage digital and advertising campaigns from brief to delivery, • Coordinate with designers, developers, marketers, and creatives, • Manage timelines, budgets, approvals, and deliverables, • Present proposals, reports, and campaign updates to clients, • Identify opportunities to grow and upsell existing accounts, • Ensure all work aligns with WeWebians’ creative and quality standards What We’re Looking For • 2–5 years’ experience in an advertising, communications, or digital agency, • Strong understanding of digital marketing, branding, and web projects, • Excellent communication and client-facing skills, • Highly organised with strong project management ability, • Comfortable juggling multiple projects at once, • Experience using project management tools and digital platforms Salary & Benefits • Salary: £30,000 – £35,000 (depending on experience), • Hybrid / remote working options, • Opportunity to work on diverse and exciting digital projects, • Supportive, creative, and collaborative team culture, • Clear progression and professional development opportunities

Full-Time And Part Time Position at Dry Cleaning Factory LONDON We are currently looking for a reliable and hardworking individual to join our team full-time at our dry cleaning factory. Key Responsibilities: Customer service Invoicing Tagging garments Packing orders Requirements: Must have the right to work in the UK Must speak fluent English Must be available to work on Sundays Previous experience in a similar role is a plus, but not essential

This role is in Birmingham. Part time work available mainly on weekends once/twice a month Role starting Friday 28th November at the NEC Hours 10am-5pm The role will involve you managing a stand/stall alongside another staff member, selling artwork at comic con You’ll have an engaging personality, be organised, with a positive sales attitude and want to help our regular and non-regular customers at all the time, a confident communicator who enjoys talking to customers You will be taking transactions General helping out Exciting and unique role Easy to make friends with other stall holders Knowledge of manga/anime will be useful Talking to customers Must be approachable (smiling etc) Accepting payments Keeping area tidy and organised

We are seeking a compassionate and dedicated Customer Care Adviser to join our dynamic team on a part-time basis. In this role, you will provide exceptional support to our clients by engaging in friendly conversations, offering reassurance, and delivering outstanding customer service. This position is particularly suited for individuals who are returning to the workforce, seeking to reduce their hours, or those who are retired and want to remain active and involved in the community. Key Responsibilities: • Serve as the primary point of contact for our clients, providing friendly and reassuring conversations to enhance their experience., • Deliver high-quality customer care by actively listening to client needs and responding with empathy and understanding., • Build and maintain positive relationships with clients to foster trust and loyalty., • Collaborate with team members to ensure a consistent and seamless customer experience., • Proactively identify customer concerns and work towards effective resolutions. Required Skills and Qualifications: • Excellent communication and interpersonal skills, with the ability to engage with a diverse clientele., • Demonstrable patience, empathy, and a caring nature when interacting with clients., • Enjoyment of conversation and a genuine enthusiasm for building lasting relationships., • A dependable and friendly approach, ensuring clients feel valued and understood., • Previous experience in customer service is advantageous but not essential; we welcome enthusiastic individuals eager to make a positive impact. If you have a passion for helping others and a desire to brighten someone's day through conversation and support, we would love to hear from you. We aim for an immediate start date for the successful candidate.