Event Manager for one of the leading 5* hotels in London
As our Events Service Manager, you’ll ensure the seamless delivery of world-class events, from intimate board meetings to large-scale banquets. You’ll lead and motivate your team to deliver exceptional guest experiences while keeping operations smooth, efficient, and profitable.
Key Responsibilities:
Manage event setup, service, and breakdown to the highest standard.
Oversee opening/closing procedures, staffing budgets, and rotas.
Manage payroll and attendance via Fourth Hospitality.
Control ordering and stock using ACOM systems.
Work closely with clients and internal departments to exceed expectations.
130 Junction Road, Archway, N19 5LB, London
Hospitality • More than 250 Employees
Hiring on JOB TODAY since October, 2016
ECB Services LTD has been on the market for over 14 years and is one of the leading catering recruitment agencies.
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About the job Citadines Holborn-Covent Garden is seeking an experienced and confident Meetings & Events Coordinator to become part of our Team. You will report to the Residence Manager, supporting towards providing our guests with memorable experiences of the city. As our Meetings & Events Coordinator, you will be responsible for: Maximising conversion rates of the hotel’s meetings and events facilities by offering the best customer experience and maintaining future business, whilst seeking business opportunities overall Demonstrating exceptional knowledge about the hotel, its facilities, and services in order to maximise revenue through active upselling Establishing and maintaining good relationships with all stakeholders (e.g. colleagues, clients, contractors, suppliers) Managing the existing client database and actively engaging in the reacquisition of passive customers and acquisition of new business. To be successful in the role of Meetings & Events Coordinator, we require: Previous experience in events planning, hospitality or administrative support Excellent guest engagement skills Ability to bring the guest experience to life throughout the hotel Strong communication skills Ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Meetings & Events Coordinator. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Decision Making, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Customer Focus, Communication Skills, Problem Solving £28700.00 per annum Department: Event Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
Event Promotions Assistant - Job Specification. Role Title: Event Promotions Assistant Volunteer. Location: Event Location, online Reports to: Management Start date: Friday 25th July 2025 Duration: Flexible Hours (To be discussed) Role Overview: We are seeking an experienced volunteer with a strong background in event promotions to support the marketing and outreach efforts for DEEP HOUSE HUNNY. This role is ideal for individuals who have prior experience in promoting events, creating buzz, and driving audience engagement. As an experienced volunteer, you will help execute promotional campaigns, assist with event logistics, and play a key role in maximizing event attendance and visibility. Key Responsibilities: • Promotional Strategy Support: Work with the event team to create and implement effective promotional strategies, including social media, email marketing, AI knowledge and community outreach., • Social Media Management: Manage and update event social media platforms (Facebook, Instagram, Twitter, LinkedIn, etc.), create content, and engage with the audience to build excitement., • Partnership and Sponsorship Outreach: Assist in reaching out to potential partners and sponsors to expand the event’s visibility and audience reach., • Event Marketing Materials: Help create promotional materials, including flyers, posters, digital ads, and event listings across relevant platforms (Including some AI knowledge)., • Branding and Messaging: Ensure consistency in the event’s branding and messaging across all promotional channels., • Audience Engagement: Monitor attendee engagement across channels and respond to inquiries or comments promptly., • Influencer/Media Outreach: Assist in reaching out to influencers, bloggers, and media outlets to secure coverage and promotions for the event., • Event Promotion Analysis: Track the effectiveness of promotional campaigns, adjusting strategies as necessary to increase event attendance and awareness. Required Skills and Experience: • Proven experience in event promotions, marketing, or a related field., • Strong understanding of digital marketing tools and platforms (social media, email campaigns, SEO, etc.)., • Excellent written and verbal communication skills., • Creative thinker with a passion for event planning and marketing., • Ability to work independently and as part of a team., • Strong organizational skills and ability to manage multiple tasks effectively., • Familiarity with event management software and tools is a plus., • Experience working with influencers or media outlets for event promotion., • Graphic design skills (Adobe Photoshop, Canva, etc.) for creating promotional content. Benefits: • Gain hands-on experience working with a creative team., • Opportunity to expand your professional network and enhance your CV., • Be part of an exciting event, making a real impact on its success., • Opportunity to attend the event and engage with key industry players., • Opportunity to network with industry professionals and fellow volunteers., • Complimentary access to the event (if applicable)., • Commission for completion of work on each event. How to Apply: Interested candidates are invited to write a brief cover letter detailing your relevant experience in the chat, please include links to any previous event promotions or social media campaigns you have worked on. Deadline: Tuesday 22nd July 2025 Join us in making DEEP HOUSE HUNNY a standout success! Your expertise in event promotions will help create an unforgettable experience for all involved.