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Job Family: Strategy & Transformation Consulting Travel Required: Up to 25% Clearance Required: None What You Will Do: Is life sciences in your DNA? Breakthroughs in pharma are helping people live healthier lives, while medical devices enable patients to proactively maintain health – this is undoubtedly a transformative time for health care companies. Guidehouse’s Life Sciences practice is an engine of innovation, helping pharmaceutical, biotech, medical device, and diagnostic companies develop custom solutions that tackle today’s challenges, while anticipating tomorrows. You will have an immediate impact by partnering with our clients, across all levels, to deliver product planning, pricing, reimbursement, product commercialization, and launch excellence solutions. Do you think you are up for the challenge? We continuously strive to foster an inclusive and diverse work culture and thoughtfully develop our people through challenging work, valuable learning and educational programs. We cultivate a culture of mentorship and feedback for professional and personal growth. We help our clients take control of their future. This mission extends to our employee's careers, health and well-being and by the many ways we give back to our communities. If you’re passionately motivated to make a difference and deliver exceptional work, we invite you to learn more about your career opportunities at What You Will Need: * BA/BSc degree in Science, Biomedical Engineering, Healthcare, Business or Healthcare Policy and Planning * Minimum 1 - 3 years of consulting or related work experience in life-sciences product commercialization and/or launch experience; market access experience a plus * Advanced data collection, secondary market research, and information finding experience; primary market research experience a plus * Must possess strong analytical skills to efficiently manage and interpret large datasets using advanced Excel functions and logic formulas, develop financial forecasting models, and produce impactful data visualizations to effectively communicate findings to stakeholders * Ability to take initiative to work independently and creativity with oversight from management; experience in managing components of projects, ownership of workstreams, and/or analytics is required * Must be willing and able to travel to client sites across the UK, Europe or US, up to 20% of the time. * Hold an indefinite Right to Work in the UK (e.g. UK Passport, EU Settled Status, Indefinite Leave to Remain). Note Visa sponsorship is not available. What Would Be Nice To Have: * Advanced degree preferred PhD, PharmD, MBA, MS, MD. * Demonstrated commitment and passion for the Healthcare and Life Science industries. * Knowledge of global pricing and market access, developed via experience in healthcare consulting or within the pharmaceutical industry * Excellent written and oral communication skills and ability to produce client ready deliverables including PowerPoint presentations. * Ability to grasp and communicate clinical and business implications of technically complex products and services. * Excellent attention to detail and ability to review work product of self and others and produce work product and deliverables that require minimal re-work or editing. * Collaborative and a team player with experience supervising, coaching or mentoring others in daily tasks What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Family: Strategy & Transformation Consulting Travel Required: Up to 25% Clearance Required: None What You Will Do: Is life sciences in your DNA? Breakthroughs in pharma are helping people live healthier lives, while medical devices enable patients to proactively maintain health – this is undoubtedly a transformative time for health care companies. Guidehouse’s Life Sciences practice is an engine of innovation, helping pharmaceutical, biotech, medical device, and diagnostic companies develop custom solutions that tackle today’s challenges, while anticipating tomorrows. You will have an immediate impact by partnering with our clients, across all levels, to deliver product planning, pricing, reimbursement, product commercialization, and launch excellence solutions. Do you think you are up for the challenge? We continuously strive to foster an inclusive and diverse work culture and thoughtfully develop our people through challenging work, valuable learning and educational programs. We cultivate a culture of mentorship and feedback for professional and personal growth. We help our clients take control of their future. This mission extends to our employee's careers, health and well-being and by the many ways we give back to our communities. If you’re passionately motivated to make a difference and deliver exceptional work, we invite you to learn more about your career opportunities at Senior Consultants are integral members of Guidehouse Life Sciences teams and contribute to all levels of the consulting process. Life Sciences Senior Consultants are responsible for the day-to-day management of consulting assignments and have regular interactions with clients. As Senior Consultants hone their project management skills and ability to manage multiple work streams, they progress to the position of Managing Consultant. What You Will Need: * BA/BSc degree in Science, Biomedical Engineering, Healthcare, Business, Healthcare Policy and Planning or related field of study * Minimum 3-5 years of consulting or related work experience in life-sciences product commercialization and/or launch experience; market access experience a plus. * Ability to take initiative to work independently and creativity with oversight from management; experience in managing components of projects, ownership of workstreams, and/or analytics is required. * Advanced data collection, secondary market research, and information finding experience; primary market research experience a plus. * Must possess strong analytical skills to guide client and team decision-making, including ability to efficiently manage and interpret large datasets using advanced Excel functions and logic formulas, develop financial forecasting models, and produce impactful data visualizations to effectively communicate findings to stakeholders. * Attention to detail and ability to review work product of self and others and produce work product and deliverables that require minimal re-work or editing. * Must be willing and able to travel to client sites across the UK, Europe or US, up to 20% of the time. * Hold an indefinite Right to Work in the UK (e.g. UK Passport, EU Settled Status, Indefinite Leave to Remain). Note Visa sponsorship is not available. What Would Be Nice To Have: * Advanced degree preferred PhD, PharmD, MBA, MS, MD. * Demonstrated commitment and passion for the Healthcare and Life Science industries. * Ability to understand and clearly communicate the clinical and business implications of technically complex products and services. * Excellent written and oral communication skills and ability to produce client ready deliverables including PowerPoint presentations. * Candidates should be strong team players, take initiative, and think strategically and creatively. * A track record in mentoring junior staff members is preferred; managing successful projects is an advantage. * Track record of promotion within a firm or achievement that shows ability to take on progressively more responsibility. * Knowledge of US and/or Global pricing and market access, developed via experience in healthcare consulting or within the pharmaceutical industry. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Family: Strategy & Transformation Consulting Travel Required: Up to 25% Clearance Required: None What You Will Do: Is life sciences in your DNA? Breakthroughs in pharma are helping people live healthier lives, while medical devices enable patients to proactively maintain health – this is undoubtedly a transformative time for health care companies. Guidehouse’s Life Sciences practice is an engine of innovation, helping pharmaceutical, biotech, medical device, and diagnostic companies develop custom solutions that tackle today’s challenges, while anticipating tomorrow’s. You will have an immediate impact by partnering with our clients, across all levels, to deliver product planning, pricing, reimbursement, product commercialization, and launch excellence solutions. Do you think you are up for the challenge? We continuously strive to foster an inclusive and diverse work culture and thoughtfully develop our people through challenging work, valuable learning and educational programs. We cultivate a culture of mentorship and feedback for professional and personal growth. We help our clients take control of their future. This mission extends to our employee's careers, health and well-being and by the many ways we give back to our communities. If you’re passionately motivated to make a difference and deliver exceptional work, we invite you to learn more about your career opportunities at What You Will Need: As an Associate Director * BA/BSc degree in Science, Biomedical Engineering, Healthcare, Business, Healthcare Planning and Policy, or related course of study; advanced degree preferred; PhD, PharmD, MD, MBA, MS. * 7-10 years of Life Sciences (Pharmaceutical, Biotech, Specialty Pharma and/or Medical Technology) consulting experience is required. Advanced degree PhD, PharmD, MD, MBA can be considered as well in lieu of years of exp. * Minimum 3 + years’ experience in life-sciences product commercialization and/or launch; market access experience in landscape assessments, health economic outcomes, and/or pricing and reimbursement strategies a plus * Ability to drive projects independently with oversight from senior management, including day-to-day client communications. * Experience developing detailed project plans, leading and delegating workstreams and/or analytic approaches, reviewing work product and deliverables, and mentoring / coaching junior team members. * Must possess strong analytical skills to guide client and team decision-making, including ability to efficiently manage and interpret large datasets using advanced Excel functions and logic formulas, develop financial forecasting models, and guiding teams to produce impactful data visualizations to effectively communicate findings to stakeholders * Ability to lead teams to extract critical insights and implications of technically complex clinical and business concepts effectively communicate their impact to clients; excellent written and oral communication skills and attention to detail required to produce client ready deliverables, including PowerPoint presentations, that require minimal re-work or editing by senior management * Candidates should be strong team players, take initiative, and think strategically and creatively. * Must be willing and able to travel to client sites across the UK, Europe or US, up to 20% of the time. * Hold an indefinite Right to Work in the UK (e.g. UK Passport, EU Settled Status, Indefinite Leave to Remain). Note Visa sponsorship is not available. As a Managing Consultant * BA/BSc degree in Science, Biomedical Engineering, Healthcare, Business, Healthcare Planning and Policy, or related course of study; advanced degree preferred; PhD, PharmD, MD, MBA, MS. * 5-7 years of Life Sciences (Pharmaceutical, Biotech, Specialty Pharma and/or Medical Technology) consulting experience is required. * Demonstrated commitment and passion for the Healthcare and Life Science industries. * Minimum 2 + years’ experience in life-sciences product commercialization and/or launch; market access experience in landscape assessments, health economic outcomes, and/or pricing and reimbursement strategies a plus * Ability to drive projects independently with oversight from senior management, including day-to-day client communications. * Experience developing detailed project plans, leading and delegating workstreams and/or analytic approaches, reviewing work product and deliverables, and mentoring / coaching junior team members. * Must possess strong analytical skills to guide client and team decision-making, including ability to efficiently manage and interpret large datasets using advanced Excel functions and logic formulas, develop financial forecasting models, and guiding teams to produce impactful data visualizations to effectively communicate findings to stakeholders * Ability to lead teams to extract critical insights and implications of technically complex clinical and business concepts effectively communicate their impact to clients; excellent written and oral communication skills and attention to detail required to produce client ready deliverables, including PowerPoint presentations, that require minimal re-work or editing by senior management * Candidates should be strong team players, take initiative, and think strategically and creatively. * Must be willing and able to travel to client sites across the UK, Europe or US, up to 20% of the time. * Hold an indefinite Right to Work in the UK (e.g. UK Passport, EU Settled Status, Indefinite Leave to Remain). Note Visa sponsorship is not available. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

We are Company of Cooks, and we believe brilliant food and drink starts with brilliant people. For over 25 years, we’ve been part of some of the UK’s most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the cafés, restaurants, bars and events that bring these incredible places to life. Our values - Craft, Creativity and Community - guide everything we do. They shape how we work together, how we support our partners, and how we make each guest feel welcome. If you care about food, people and doing things properly, you’ll feel right at home here. Wherever we are, we do more than serve. We bring places to life through food, service and creativity and we’re looking for a Event Planner to join our team in London. Location: Central London Venues Rate of Pay: £40,000 per annum Working Pattern: Predominately Monday - Friday 9 - 5, some evening and weekend availability to oversee events. Key Responsibilities: • Event planner working across multiple venues, • Creative ideas sessions and implementing event plans and concepts with clients, • Liaising and negotiating with external vendors as and when required, • Handling logistics and all operational management of the event from contracted stage to completion, including booking staffing and equipment, • Updating senior management and attending regular events meetings with the client teams, • Writing and distributing post-event reports, • Responsible for the event P&L and month- end accounting and reporting, • Site visits and walk arounds, • Being an ambassador for Company of Cooks, • Seeing opportunities for event bookers to be introduced to the rest of our portfolio through eve, • Developing key client relationships, including regular communication with the lead client where appropriate, • Keeping up to date with latest trends in events and hospitality using this to influence upselling and higher spends, • A leading role in the planning and delivery of our company events, including client dinners and quarterly sector informative sessions, • Expect each day to be different and present a new challenge About you: • An experienced event professional with an understanding of unique venues and high-end hospitality, • An ability to manage multiple tasks and projects simultaneously, • Receptive to learning processes, systems and eager to jump straight in to new environments, • A keen eye for detail that extends to social media, with the ability to capture simple content, • An enthusiastic team player, willing to go the extra mile and exceed expectations, • A creative who also has a solid understanding of profit and loss accounts and is data-driven What's in it for you? Working with Company Of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. • Personal Development and Training opportunities, • Life assurance scheme, • Pension scheme, • Holiday allowance, • Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion, • Eye care, • A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance, • Family friendly support, • Regular social events and communication with our leaders, • A holiday purchase scheme, • Volunteering days, • Professional subscriptions, • Recognition schemes and people awards, • Long service awards, • Access to some great high street discount vouchers

Job Title: Event Manager Location: London Salary: £30,000 - £40,000 per annum Type: Full-time, Permanent This well-established, family-run catering company has been creating bespoke weddings and private events since 1988. They are known for delivering exceptional service, creative menus and beautiful event experiences. With sustainability and local sourcing at the heart of their ethos, they work closely with trusted suppliers to create unforgettable food and moments for clients across London and the South East. Role Overview They are seeking an Event Manager to join their growing operations team. This hands-on position offers the chance to manage events end-to-end, from client liaison and planning through to on-site delivery. The successful candidate will play a key role in ensuring each event reflects the company’s reputation for detail, creativity and flawless service. Key Responsibilities • Manage corporate and private events from enquiry through to completion, ensuring all aspects are delivered to the highest standard., • Carry out venue visits, prepare event plans, schedules and logistical requirements., • Coordinate staffing, suppliers, equipment and transport, ensuring everything is in place and on time., • Act as main client contact in the run-up to the event and on the day itself., • Oversee on-site event delivery: setup, service, guest experience and breakdown., • Ensure all events are compliant with Health & Safety, food safety and venue regulations., • Support post-event debriefs, feedback processes and identify opportunities for improvement. Skills & Experience • Previous experience in event or catering management (1+ years)., • Strong organisational and logistical planning skills., • Excellent client-facing communication and relationship-building ability., • Calm under pressure with strong problem-solving skills., • Passion for food, sustainability and delivering memorable client experiences., • Willingness to work evenings and weekends as required by event schedules. What’s on Offer • Competitive salary: £30,000 - £40,000 depending on experience., • A varied role with ownership of exciting bespoke events., • Opportunity to be part of a long-established, family-run business with a strong ethos and reputation., • Work across iconic London venues with a supportive, experienced team., • Career growth and development in a creative, sustainability-focused catering company. If you are passionate about events, love food and hospitality, and want to work with a company that blends creativity with sustainability, we would love to hear from you. Submit your CV today

Job Title: Head of Technical Operations Centre (TOC) Role: We’re working with a global leader in live broadcast media to find a driven and technically accomplished Head of Technical Operations Centre. This is a unique opportunity to lead and evolve a 24/7 mission-critical environment that underpins some of the world’s most watched live events. You’ll be at the helm of operational excellence, technical innovation, and team leadership, all while staying close to the tech in a hands-on capacity. What’s in it for you? Take ownership of a high-performance TOC supporting global live broadcasts. Shape the technical roadmap with the opportunity to introduce new tools and processes. Join a highly collaborative culture with visible impact and senior leadership exposure. Responsibilities: Lead and mentor the TOC engineering team, ensuring 24/7 coverage of network and video services. Oversee live event execution, SLA compliance, service bookings, and customer support. Act as the senior point of escalation for complex incidents (Tier 3 support). Drive incident response, root cause analysis, and proactive monitoring/reporting. Develop and implement TOC strategy, staffing models, and documentation standards. Participate in systems architecture, new tech evaluation, and vendor selection. Manage operational workflows, reporting systems (e.g., Zabbix, Grafana, Prometheus), and support international broadcast teams. Collaborate with leadership on technical direction and TOC transformation. Ideal Candidate: Previous technical leadership role within a TOC, NOC, or MCR environment. Strong understanding of live broadcast workflows, encoding, transmission, and routing. Deep knowledge of TCP/IP networking (switching, routing, multicast). Excellent leadership, incident management, and performance development skills. Strong documentation and process optimisation experience. High-pressure decision-making and problem-solving capabilities. Proficiency with Excel/Google Sheets; adaptable across Windows, MacOS, and Linux. Willingness to work flexible hours and support live events globally. Salary: Up to £72,000 (DOE)

What are we looking for? We are recruiting for the role of Regional Head of Venue Operations (London) to join our growing and ambitious Venue concessions business. The role will oversee our team of London Venue Managers who manage our bar and confectionary operations across multiple Stadia & Venues throughout London. The role will involve working together with the other heads of departments (People / Finance / Event Operations/Projects / Logistics ) to ensure all elements of our London venue operations are executed to the highest of quality, our clients are happy and all venues are hitting our financial targets. It holds responsibility for the management of our London Stadia & Sporting venue contracts and is a key role in our future growth. This will require an excellent approach to leading, developing & nurturing the teams who are managing our venues, as well as building for new contracts & future growth. Whilst you will be overseeing multiple venues, a large proportion of your time will be focused on our biggest contract - Wembley Stadium. Who are we looking for? Personality is key for us, and you must be able to thrive in high pressure and fast paced situations whilst maintaining a smile and sense of humour, this is one of our founding principles. You will need to be organised and structured in your approach whilst having excellent attention to detail. Data analysis is a key part of the role and a strong mathematical ability is essential. You will be required to collate and analyse data and to take the results and implement changes to the operation based on this. You will need to show strong time management, be confident in overseeing multiple projects and be able communicate excellently across all levels of our business. The role will require excellent management / leadership skills both for our internal teams but also for our clients. You must have experience in developing key relationships and an understanding of how to create and sustain a successful client journey. Logical thinking, paired with creative thinking are also a key part of this role. With the development of new concepts and implementation of these will fall under your domain in your area. The ideal candidate will have had previous senior management experience gained from major events, Stadia or a Sporting venue. You must be experienced in delivering large / complex bar operations, and ideally have shown multivenue management skills. Having strong financial awareness of your cost centres and ultimately the profitability of your venues is very important. Who will you be working with? You will report directly to the Director of Stadia & Sporting Venues, work alongside the leadership team and be responsible for managing your own team of Venue Managers. Where will you be working? The role would be based out of our London office (Dollis Hill) with a strong presence at our London venues and major events. What are your core weekly responsibilities? • Manage your team – Performance / development / culture / team dynamic / progression., • Planning / forecasting – working with your team and others to ensure we are looking ahead and planning what is needed across multiple teams., • Revenue growth / Development of venues – constantly be looking at how we can grow our revenue at all sites, through increase in units / footprint / change in product etc., • Collaborating with others – working with other departments to ensure they are on track – staffing all sorted / logistics planned etc, • Signing off Event plans – Your team will submit plan for event / what product or bars – you will need to review and approve., • P&L management – Looking at our financial KPI’s weekly ensuring we are on track to hit our financial targets., • Event analysis, • Event debrief – Speak with team after every event – put plans I place to improve / change certain elements – see this through to next event delivery., • KPI % Analysis – Are we hitting our targets? Work with Finance team to provide data and ensure acted upon, follow up., • Sales Analysis – monitoring and acting upon sales data at all events, • Product mix – Looking at our range of products by event type –Do we need to change?, • System / Paperwork – Are the team performing their tasks / systems correctly? Check and act upon discrepancies etc., • Quality Control – Ensure the operation is at the quality it needs to be., • Set up / Breakdown of events - checking the plans and delivery of all set up and breakdowns., • Product / Concept development & innovation, • Looking at ways we can improve all elements of our operation- this can be from bar structures through the signage or till management., • Working with leadership team & MD to implement new ideas and trial concepts., • Understanding the financial return What are your core monthly responsibilities? • Stock management – wastage / rotation / Dates, • Maintenance – Ensuring all kit on site is looked after, • Financial reviews – Margins / KPI’s / payroll / loss prevention, • Nurture Key relationships – develop relationships / ensure clients happy / arrange debriefs, • Team development – progression / resilience / casual teams / future stars, • Budgets / Targets – Setting KPI’s for your team and helping them achieve them., • Wembley specific, • Main point of contact for Wembley Senior management., • Closely managing APM’s plans and detailed delivery in the lead up to events., • Ensure quality / diligence remains strong., • Working with other heads to ensure Wembley has what it needs., • Implement processes – build process and best practices across the operation., • Due diligence – Ensure teams are being compliant / training & PPE being provided etc, • Investment / Innovation – looking at our key clients and how we What are your other wider responsibilities? • Business growth - Supporting the leadership team with new venue contracts / business projects, • Developing the overall operation - Working closely with leadership team to ensure all departments are working together, collaborating and running efficiently., • Forecasts / Looking ahead - You will need to be looking ahead and planning for key periods of the year to ensure we have resources (People / Kit / Stock etc ) in place to deliver events, • Proposals / P&L’s - Working with your teams to Create proposals & forecast P&Ls for new and existing clients. (requires collaboration from other teams to ensure we have resource to propose offering) What are our medium-long term goals for your department? • Ensure the positive culture, support network & empowerment of our teams is at the heart of what we do day-to-day., • Grow and develop your teams for expansion into new and existing markets – we must focus on continuous improvement and personal development., • Increase efficiency of large operations, simplify where possible to allow for added scale., • Develop our processes & technology to be more streamline and efficient, • Innovation, product & system developments must remain at our core. What is the package? • Excellent Performance bonus, • Travel allowance scheme, • 28 days annual leave (including bank holidays), • Private Health Care scheme, • Work phone provided, • Long-term service benefits, • 5% matched company pension scheme

Retail Operations and Events Manager- High Profile - Sporting Events Up to £80,000 plus package London with international travel Fella & Jones are proud to be partnering with a high-profile sports personality who is rapidly growing their fashion brand on a global stage. We’re seeking a dynamic and detail-oriented Retail & Events Manager to oversee international retail activations for a leading sports fashion label. You’ll be at the heart of delivering world-class pop-up experiences at global events, combining operational precision with creative flair. From strategic planning and logistics through to seamless on-site execution, you’ll ensure every project runs smoothly and leaves a lasting impact. The Role • Take full ownership of end-to-end retail event planning, including location sourcing, site visits, scheduling, staffing, and infrastructure., • Lead each activation as the central point of contact, collaborating closely with internal teams across marketing, design, and merchandising,, • Build strong relationships with suppliers and vendors worldwide to deliver high-quality, bespoke retail spaces,, • Create tailored store layouts for each event, sourcing fixtures and fittings as required,, • Work closely with supply chain teams to ensure accurate and timely delivery of stock and equipment,, • Manage permits, compliance, and health & safety requirements,, • Deliver projects on time, within budget, and in line with commercial targets,, • Oversee on-site operations from build and installation through to breakdown,, • Motivate and manage event staff to deliver exceptional customer service,, • Troubleshoot and resolve operational challenges quickly and effectively,, • Analyse performance post-event, reporting on results and identifying opportunities for improvement. About You 5+ years’ experience in retail operations (experience within international sports or events is highly advantageous), Able to commit to approximately 3 months per year on-site at international events, including weekends, A confident and inspiring leader who thrives in high-pressure, fast-paced environments, Exceptionally organised, proactive, and solutions-focused, Strong commercial acumen with excellent negotiation and supplier management skills, Passionate about sport and fashion, with a clear understanding of what drives outstanding customer experiences.

Our client is seeking a Senior Analyst and Manager to lead complex cases within their Disputes practice. This senior role sits at the center of our litigation, arbitration, and regulatory work. You will direct high-stakes investigations, manage teams, and work closely with counsel and leadership to deliver fact development that meets evidentiary and strategic standards. This is a hands-on position suited to an experienced investigator who thrives under pressure, balances strategic oversight with detailed execution, and communicates effectively with legal stakeholders. Key Responsibilities: Lead Complex Investigations • Manage high-profile disputes involving litigation, arbitration, regulatory inquiries, and internal investigations., • Develop tailored strategies aligned with legal timelines and client objectives., • Direct source interviews, asset tracing, document reviews, and intelligence gathering., • Produce client-ready reports for law firms, general counsel, and arbitration panels. Innovate Processes & Methods • Apply and refine investigative tools such as source vetting, event chronologies, and evidentiary documentation., • Improve workflows to ensure efficiency in high-pressure, time-sensitive environments., • Uphold investigative rigor and accuracy in adversarial settings. Client & Case Management • Serve as a primary client contact on disputes-related matters., • Oversee investigative timelines, staffing, and alignment with counsel strategy., • Advise clients on risks, fact gaps, and jurisdictional nuances. Leadership & Mentorship • Mentor junior staff and case managers in source development, document analysis, and legal writing., • Share best practices on cross-border risks, evidentiary standards, and litigation-driven investigations., • Strengthen team capacity for fast-evolving disputes assignments. What We’re Looking For • Experience: Strong experience in managing complex investigations in legal, regulatory, or financial contexts; disputes/litigation experience strongly preferred., • Legal Knowledge: Familiarity with evidentiary standards, litigation workflows, and cross-border jurisdictional issues., • Leadership: Proven record mentoring and developing investigative teams., • Attention to Detail: Track record of delivering precise, error-free reports., • Research & Analysis: Advanced skills with research databases (e.g., Westlaw, LexisNexis, PACER) and ability to synthesise large data sets into clear insights.

About Us: What’s the fastest game bird in Europe? This was the question that inspired the founding of Guinness World Records back in 1955. Starting with a single book published from a room above a gym, GWR has grown to become a global multimedia brand, with offices in London, New York, Beijing, Tokyo and Dubai. Today, we deliver world-class content, not just through books, but via TV shows, social media and live events. Whatever the medium, our ultimate purpose is to make the world a more interesting, fun and positive place. Job Summary: The General Manager (GM) will lead the strategic and operational activities of Guinness World Records London, ensuring excellence in all aspects of the visitor experience at the venue. This new venture is part FEC, part competitive socialising, and we are looking for someone who can lead the operational opening of this new concept with our world-famous brand and potentially grow into a role overseeing the opening of new venues across the world. The right person will first and foremost be a great manager of people with strong health & safety standards, sales performance record and an advocate for product consistency. Roles and Responsibilities: Leadership & Operations • Oversee all aspects of day-to-day operations including venue management, sales & marketing, GWR stage productions, guest services, financial performance and health & safety., • Lead all staff and mentor cross-functional teams including operations, technical, sales & marketing, front-of-house, and F&B team., • Ensure constant and consistent communication with central GWR office and disciplines (Entertainment, Marketing, Finance, Legal, Records & Operations)., • Ensure seamless coordination of event activities with high standards of execution and visitor satisfaction. Strategic Planning & Financial Oversight • Prepare, manage, and monitor budgets, forecasts, and cost-control to ensure profitability and sustainability. Business Development & Stakeholder Management • Serve as a key liaison with stakeholders both internal and external, • Maintain compliance with regulatory requirements and company policies. Visitor Experience & Quality Assurance • Drive operational innovation and service excellence., • Oversee quality assurance processes to ensure safety, consistency, and customer satisfaction., • Monitor and respond to visitor feedback to continuously improve the visitor experience. KPI’s Customer Review sites & internal surveys Staff satisfaction and retention Health & Safety Record Sales revenue & Cost Management Qualifications & Experience: Minimum 7 years of management experience in attractions, live entertainment, sports, or hospitality. Other Knowledge, Skills and Abilities: · Strategic Thinking – Ability to set long-term goals and align daily operations with the venue’s vision. · Leadership – Lead, motivate, and manage a diverse team · Decision-Making – Make informed decisions quickly, especially during high-pressure situations · Budget Management – Create and manage budgets and control costs · Revenue Optimization – Implement strategies to increase ticket sales, retail, food and beverage, events, and other revenue streams. · Scheduling & Staffing – Oversee workforce planning. · Vendor & Contract Management – Handle external relationships (cleaning, security, food suppliers, etc.)

Primary Function We are seeking a Lead Event Technician in London to work within the Broadcast Event Services team, based onsite with our client who is one of the world’s largest corporate banking companies. This role is responsible for working within a team of Senior Technicians and Technicians to deliver end-to-end event production including technical coordination, presentation setup and support, AV/VC services, streaming, and event management. The ideal candidate should have a high technical background with an advanced understanding of audio visual systems, specifically Ross Carbonite switcher, PTZ cameras, Cisco Telepresence and Yamaha audio consoles. The candidate requires experience of successfully planning and delivering events, strong problem solving skills, exposure to installed audio-visual systems and the ability to train/act as a mentor. Duties & Responsibilities • Provides top-class customer service skills, being able to explain our services to technical and non-technical event planners as needed, • Acts as a representative of the leadership team, playing an active role in demonstrating company values and leading by example, • Responsible for the successful planning, staffing and delivery of event requests, held within the clients fully equipped event spaces, • Able to operate a range of installed AV systems to an advanced level, including Ross Carbonite switcher, PTZ Cameras, Cisco Telepresence Units and Yamaha LS9 audio consoles., • Able to operate (or willingness to learn) other event audio-visual systems as required, • Mentor technicians in collaboration with the Operations Manager, • Diagnosing and troubleshooting AV equipment when and where necessary, • Leads on maintaining audio visual equipment as required., • Escalates equipment failures to appropriate inhouse teams and assists with the resolution as needed to maintain service levels, • Reports staff, client or technical failures to the management team and responsible for gathering information required to complete the associated fault forms, within an agreed SLA time period, along with ideas to avoid repeat occurrences, • Ensures SOPs are applied, and that contingency planning is included in event support, • Overall responsibility for the technical team successfully meeting team goals, • Responsible for ensuring all event data is documented for the purpose of reporting, • Is involved in, or owns, special projects or assignments as outlined by the leadership team and executes them within the given timeline, • Leads on R&D efforts, identifying ways in which we can improve quality of output, efficiency through automation/tooling and process improvements, • Assists with the creation of SOP documents, completing detailed event planning documents as well as utilizing internal systems, • Owns the technical support lifecycle and is responsible for managing technical risks throughout pre-production planning, execution and post event, • Works alongside client stakeholders to oversee the delegation of administrative tasks as required such as covering periods of annual leave, • Supports post production services for event recording delivery, • Setting the gold standard for delivering high-quality service to our clients, • Adheres to broadcast standards for remote and recorded attendees, • Responsible for the training of staff and improving their technical proficiency, • Understands how to communicate difficult/sensitive information tactfully, • Develop and support relationships within both the client and wider Dreamtek team, • Performs other ad hoc duties as required by the business Skills & Qualifications • Highly proficient in operating Ross Carbonite switcher, PTZ Cameras, Cisco Telepresence Units and Yamaha LS9 audio consoles, • Experience working in a broadcast environment, with specific exposure to operating in a gallery/master control room setting, • Able to perform basic video editing tasks such as top and tail and adding lower thirds, • Able to effectively lead and communicate with other remote locations during multi site hybrid events, • Excellent interpersonal skills, including relationship building and collaboration within a diverse, cross-functional team, • Self starter that can demonstrate being open to learning, • Understanding and experience of various event formats, including Q&A, training events, town hall meetings etc. Education & Experience • Minimum 5 years of professional technical live event experience

Chantecaille’s mission is to create luxurious botanical beauty with impact. For the past 25 years, the brand has been at the cutting-edge of some of the industry’s most exciting innovations in skincare and cosmetics, creating iconic products that are beloved worldwide. Founded by the mother-daughter team of Sylvie and Olivia Chantecaille in 1998, the brand is known around the world for its pioneering use of naturals in both skincare and makeup, as well as its give-back philanthropy program that supports conservation groups worldwide. Always cruelty-free, the products crafted by Chantecaille are the epitome of forward-thinking and created with a sustainable approach. A Beiersdorf prestige brand, Chantecaille’s global teams include some of the beauty industry’s best-in-class talent, from product formulation to creative direction, marketing and more. The culture of the workplace is collaborative, exciting, and inclusive. Position Information This role is for the BRAND NEW Chantecaille counter at Peter Jones, which is part of the John Lewis Partnership. It is a full-time position, and the successful candidate will manage a full-time Beauty Consultant. The Counter Manager is responsible for ensuring the counter and team consistently meet and exceed company-set goals. Through effective coaching and development, they will ensure each team member achieves their individual KPI targets. The Counter Manager is accountable for the smooth day-to-day operation of the counter and for making sure all team members understand and work toward sales, service, and KPI expectations. They will also be responsible for ongoing training and development to support performance and growth. CUSTOMER SERVICE AND PERFORMANCE • Achieve the targets set by the company as communicated by the Area Manager in respect of items per transaction/average £ sale and mix of business, • Deliver the highest level of service to ensure every customer is provided with an excellent experience at the counter. MAXIMISE SALES PERFORMANCE AND PRODUCTIVITY • Takes overall accountability in ensuring achievement of all business goals and sales & service targets., • Deliver excellent selling skills by acting as a role model for team members., • Clearly and concisely communicate all KPI targets to team members, as directed by the Area Manager., • Coach, motivate, and develop the team to achieve individual goals and targets and be aware of goals daily, • Monitor and share competitor products, activity and results and discuss with your area manager., • Be commercially aware of competitors’ activity and results and use them to the business advantage., • Seek new sales opportunities both inside and outside the store TEAM MANAGEMENT • Monitor individual team members’ performance and review their progress towards their KPI and deliver balanced construction feedback to ensure achievement of individual/counter/company goals., • Set goals and objectives for individual consultants, monitor performance and follow-up, and put in place remedial action where required., • Build collaborative relationships with both Area Manager and Head Office., • Delegate responsibility and tasks to the sales team and follow up on results., • Run informative and motivational meetings, • Reinforce all company educational information received from the company with the team., • Coach and develop individuals in all areas of the business to progress within the company., • Ensure excellent standards of timekeeping and attendance are maintained by the team liaising with you Area Manager to follow up and deal promptly with problems., • Identify and develop staffing succession and development plans. COMMUNICATION AND WORKING RELATIONSHIPS • Communicate regularly and effectively with you Area Manager keeping him/her informed of activities and working together to resolve difficulties., • Conduct regular communications with your team to keep them informed of targets, initiatives and activities that impact their ability to perform their jobs to the best standard, • Build collaborative relationships with the stores Management team. EVENTS • Create, and organise events on the counter to drive business, educating teams on product focus for the theme of the event/ activity. Ensure the event is prepared in good time, this will enable stock, display, rotas, gifts etc to be organised., • Execute events according to the marketing guidelines, • Strive to achieve and exceed targets set for the event., • Ensure feedback is given to the Area Manager/Head Office after the event STOCK AND INVENTORY MANAGEMENT • Assist daily in stock and hygiene supplies replenishment and maintain appropriate levels throughout the day., • Assist in the proper rotation of stock., • Monitor stock levels and key lines highlighting problems to the Area Manager agreeing on action to ensure there is adequate stock to achieve sales targets. MAINTAIN WORK ENVIRONMENT • Actively participate in cleaning display units, tools and testers throughout the day., • Maintain a clean and organised work area., • Maintain proper placement and condition of merchandise on counters, shelves, in stock rooms and in all holding areas., • Inform store management/Area Manager of any store maintenance or Health and safety issues, potential hazards, or accidents., • Ensure all members of the team maintain consistently excellent standards of personal grooming., • Ensure the store is merchandised to always comply with the Chantecaille image and standards., • Ensure the counters, testers and counters generally are kept clean and tidy at all times to reflect the Chantecaille image., • Ensure problems concerning personal standards, hygiene and merchandising are followed up and prompt action is taken to address them liaising with the Area Manager to agree on actions. TEAMWORK • Undertake specific tasks as given by the Area Manager Executive including administrative paperwork., • Work in conjunction with the team members to ensure the efficient running of the store., • Give great internal customer service and develop good working relationships with colleagues., • Be punctual and manage time at work effectively., • Keep informed about products, company information and store information., • Maintain high standards of timekeeping ensuring team efficiency., • Attend and actively participate in training sessions provided by the company. ADMINISTRATION • Complete the monthly/weekly report and all paperwork accurately and submit in accordance with deadlines via Google drive., • Maintain and update all forms on the company iPad., • Meet all paperwork/report deadlines set by Head Office/Area Manager., • Ensure scheduling and team rotas support the achievement of sales/business goals and KPIs., • Analyse business in advance to be aware of ‘challenging’ business areas, and ratify all activity with the Area Manager . IMAGE • Maintain personal grooming to the standards as set by the company., • Maintain the Chantecaille hygiene and image at the counter by cleaning counters, tester stands and displays.

All resumes submitted by staffing/search firms to any employee at Old Mission via-email, the Internet or directly without a valid signed search agreement will be deemed the sole property of Old Mission, and no fee will be paid in the event the candidate is hired by Old Mission. Old Mission is a glob