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- QUEENS skate dine bowl
Floor manager20 days ago£28000 yearlyFull-timeLondonJob Summary: As the Floor Manager, you will have full responsibility for overseeing the customer Journey of the venue during your shift, ensuring the efficient delivery of services to all guests. Key Competencies: • Guest-First Mindset: Demonstrate a commitment to excellent customer service, always prioritising the guest experience and anticipating their needs. • Adaptability and Quick Problem-Solving: Respond quickly and effectively to any issues that arise, adapting to changes and challenges to maintain smooth operations. • Team Leadership and Development: Lead by example, motivating and developing staff to ensure high performance and a positive work environment. • Attention to Detail and Quality: Maintain high standards of cleanliness, organisation, and service quality throughout the site. • Strong Communication and Interpersonal Skills: Communicate clearly and effectively with staff, management, and customers to ensure seamless operations and positive relationships. • Ability to Thrive in a Fast-Paced, High-Pressure Environment: Remain calm, efficient, and professional in a dynamic, high-energy work setting. Key Responsibilities: • Conduct a detailed venue tour at the start of each shift to confirm that all facilities and services are fully operational. • Pay close attention to the following areas to maintain site efficiency: o Cleanliness and tidiness in all public spaces. o Safety and hygiene across all areas of the site. o Adequate staffing levels in all departments. o Clear access in appropriate areas. • Resolve faults personally, where possible, to minimize customer disruption, rather than delegating to others. • Develop a thorough understanding of the roles and responsibilities of other departments, stepping in to assist as needed in the absence of staff members. • Lead by example in the Host role, ensuring that the team delivers an exceptional customer experience. • Collect customer feedback to continuously improve food and beverage (F&B) service, liaising with restaurant managers where appropriate. • Be aware of and prepare for all scheduled events at the venues and take necessary actions for future events. • Ensure all signage and customer messages are clearly displayed. • Assist the duty manager, collaborate with other team members, and undertake additional tasks as required by senior management
Immediate start!Easy apply - Cybertots on the Green
Qualified Nursery Practitioner2 months ago£24960–£27872 yearlyFull-timeLondonAre you passionate about early childhood education and looking to make a meaningful impact in a supportive, well-staffed environment? Cybertots is seeking a dedicated Nursery Practitioner to join our team! We are seeking a dedicated and passionate Nursery Practitioner to join our team. As a Nursery Practitioner, you will play a vital role in providing high-quality care and education to children in our nursery. This is an excellent opportunity for individuals with experience in childcare and early childhood education looking for a smaller company to work with. Responsibilities: - Provide high-quality care and education for children aged 0-5 years - Plan and implement engaging activities that promote development across all areas (physical, emotional, social, and cognitive) - Maintain a safe, clean, and inclusive environment for all children - Build strong, positive relationships with children, parents, and staff - Observe and assess children’s progress, documenting their development - Collaborate with the team to continuously improve our practices and environment Requirements: - If your cup is brimming with emotional intelligence, you're just what we're looking for! We value staff who love what they do, are passionate about new ideas for inspiring children and go home with a happy smile from the amazing difference you make - Minimum Level 3 qualification in Childcare/Early Years Education (or equivalent) - Previous experience in a nursery or early years setting (preferred but not essential) - Strong understanding of the EYFS framework - Excellent communication and interpersonal skills - A genuine passion for working with children - First Aid and Safeguarding training (preferred, but not essential) Our Offer: - We offer competitive pay rates with a salary of up to £27,872 per annum for an experience Level 3 qualified practitioner and opportunities for professional development within our organization. - Starting holidays of 30 days (including bank holidays) which increases by a day each year for the first two years. That's 2 more days than the industry standard to start with! - A virgin experience to remember after 5 years to say thank you for your commitment. And a holiday in the sun for you and a friend after 10 years with us. - Access to Sovereign healthcare which is a healthcare cashplan offering money back for your day to day wellbeing and medical expenses including dentistry, osteopathy and optician. - A fantastic discount platform with Cyberperks which offers great discounts on every day purchases from supermarkets to clothes and holidays. - Fun and exciting staff outings paid for by us, as well as fantastic festive events. If you are enthusiastic about working with children and making a positive impact on their lives, we would love to hear from you. Visa Sponsorship: We are able to offer sponsorship if you are already on a Skilled Worker Visa and already working in the UK.
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