F&B Procurement Intern - Big Mamma Group - London

People Partner – Big Mamma US Location: Southern Florida (Greater Palm Beach Area) Reports To: COO US & CFO US When Big Mamma set out to reimagine Italian dining, we had a simple, audacious dream: build places where hospitality is heartfelt, the food is wildly abundant, and the room crackles with energy before you even sit down. Now, we're bringing that passion to the US. We are landing in Southern Florida with big ambition, genuine humility, and an eager appetite to learn from the incredible local talent around us. Together, Carmine's & Big Mamma Group are launching an exciting expansion strategy across the United States, combining Carmine's deep market knowledge with Big Mamma's globally recognized restaurant concepts and distinctive brand identity. Carmine's Gourmet Market offers butcher meats, seafood, produce, baked goods, delicatessen items, imported cheeses, wine, specialty groceries and prepared meals. Carmine's La Trattoria is an authentic Italian restaurant that operates alongside the market and serves incredible dishes in a waterfront dining room. This partnership marks the beginning of a long-term development project aimed at creating landmark hospitality destinations and delivering unforgettable guest experiences throughout Southern Florida. Why this role matters: As our first dedicated People Partner on the ground, you will champion our people-first culture, protect our team through pristine compliance, and shape the end-to-end employee experience as we write our next chapter in the US. You won't just be keeping the HR machinery running, you will be the key player on all things HR during our American launch. Your Impact & Ownership 1. Operational HR & US Data Compliance • Data Integrity & Confidentiality: Maintain audit-ready, secure employee records in our HRIS, upholding strict US data privacy standards and personnel confidentiality., • Workforce Authorization: Lead the Right to Work (Form I-9/E-Verify) process with total precision, conducting regular audits to guarantee valid work authorization across all restaurant teams., • Lifecycle Documentation: Drive seamless documentation management, issuing offer letters, employment agreements, probation notices, and variations to terms and conditions., • Onboarding & Offboarding Mechanics: Guarantee Day 1 readiness for every new joiner with timely access and paperwork. Process leavers with accuracy, managing final pay calculations, accrued PTO/holiday balances, and final separation documentation., • Payroll Alignment: Track payroll adjustments, leave updates, and status changes, delivering precise data to the Payroll team within established deadlines. 2. Employee Relations & Manager Coaching • ER Case Management: Partner with restaurant managers to navigate employee relations with fairness and care. Take lead notes during investigations and hearings, draft formal correspondence, and maintain immaculate case records., • Absence & Return-to-Work: Guide managers through sickness absence, unauthorized leave, and return-to-work protocols to keep operations balanced and supported., • Escalations: Identify complex or sensitive employment law matters early, escalating them to the Operations Director US to protect both our people and our business., • Employment Law Compliance: Ensure every operational HR action strictly aligns with company policies, Florida state labor regulations, and federal employment laws. 3. Employee Experience & Culture Engagement • Performance Checkpoints: Oversee the probation review workflow, gathering actionable feedback from managers and issuing appropriate milestone documentation., • Exit Intelligence: Conduct thorough exit interviews with departing team members, translating feedback into meaningful insights for Senior Leadership., • Listening Channels: Facilitate monthly staff round tables to capture real-time team sentiment and champion local engagement initiatives., • Engagement Benchmarking: Drive the execution of our annual engagement survey, handling distribution, data collection, and action-plan administration. 4. Talent Acquisition & New Opening Operations • Recruitment Coordination: Support the Talent Acquisition team through active growth phases by coordinating interview schedules and delivering a warm candidate experience., • New Restaurant Opening Launchpad: Execute onboarding logistics and HR administrative readiness for upcoming restaurant openings in Florida. 5. Culture Carrier & Collaborative Leadership • Strategic Communication: Maintain proactive, transparent alignment with the Operations Director US and CFO US., • Cross-Functional Synergy: Work seamlessly with Payroll & HR Admin and Talent Acquisition partners to deliver a unified HR service., • Brand Ambassadorship: Act as a vibrant culture carrier for Big Mamma and partner values (including Carmine's and Ballyhoo Hospitality) across all restaurant locations., • Integrity First: Lead with unwavering ethics, discretion, and confidentiality across every touchpoint. What You Bring to the Table • Experience: 5+ years of progressive HR/People experience in multi-unit operations. Backgrounds in high-volume hospitality, restaurant groups, retail, or fast-paced corporate HR environments are all welcome, operational chops and labor law fluency matter most., • US Labor & Compliance Knowledge: Demonstrated expertise in US employment law, Form I-9 audits, payroll tracking, and workforce record-keeping., • Communication & Diplomacy: Exceptional written and verbal communication skills, with a proven ability to partner constructively with diverse operational leaders and restaurant teams., • Technical Proficiency: Fluent in Microsoft Office Suite (Word, Excel, PowerPoint) and comfortable managing HRIS platforms., • Legal Work Authorization: Must be legally authorized to work in the United States. Currently based or willing to independently relocate to Palm Beach area. Big Mamma Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Ready to help us build our American dream? Let's change lives—one table at a time.

Big Mamma est un groupe de restauration franco-italien né de l'idée de Victor Lugger et Tigrane Seydoux. Au cours des 10 dernières années, nous avons ouvert les portes de plus de 30 restaurants en Europe (France, Monaco, Angleterre, Espagne, Allemagne, Italie et Belgique). Notre mission ? Partager l'ambiance particulière des plus beaux lieux de la tradition italienne, en créant des moments uniques de partage avec nos clients. Tous les jours, plus de 10 000 clients fréquentent les restaurants Big Mamma partout en Europe et bientôt on the Moon ! 🚀 Notre POWER est dans quatre valeurs : méritocratie, authenticité, excellence et entrepreneuriat. Plus de 2000 employés nous accompagnent dans une croissance ultra-dynamique. Runner 🏃🏽‍♀️🏃🏻‍♂️ Tes missions : • Accueillir tous nos clients avec un Big Smile, • Connaissance des boissons (carte des vins et des cocktails), • Connaissance de la nourriture (menu et produits), • Être le garant du service en salle : mise en place et débarrassage des tables, • Connaissance de l'hygiène et de la sécurité Rejoins nous si : • Tu es passionné par la culture Italienne et par le service en salle, • Tu es dynamique, tu as envie d'apprendre et tu adores le challenge, • Tu es une véritable bombe d'énergie et tu adores travailler en équipe, • Et surtout tu es motivé!! Notre offre : • CDI - 39H/semaine avec 2 jours de repos consécutifs, • Pourboires hebdomadaires répartis avec toute l'équipe, • Remboursement 50% pass Navigo + mutuelle ALAN., • Un repas préparé chaque jour avec amour par notre squadra et une réduction de 15% dans toutes nos tratto, • Un abonnement Gymlib pour profiter d'un accès flexible à des milliers de salles de sport et d'activités de bien-être partout en France, • De nombreuses évolutions de carrière, mobilités géographiques en France & Europe, AND much more! Ti aspettiamo! BIG MAMMA est un employeur offrant l'égalité des chances. Les candidats qualifiés seront considérés pour un emploi sans tenir compte du sexe, de l'identité de genre, de l'orientation sexuelle, de la couleur, de la religion, de l'origine nationale, du handicap, de l'âge ou de toute autre caractéristique protégée par la loi. #JoinBigMamma

Big Mamma est un groupe de restauration franco-italien né de l'idée de Victor Lugger et Tigrane Seydoux. Au cours des 10 dernières années, nous avons ouvert les portes de 36 restaurants en Europe (France, Principauté de Monaco, Royaume-Uni, Espagne, Allemagne, Italie, Belgique et Irlande), aux Émirats Arabes Unis (Dubaï) et au Mexique (Mexico City). Notre mission? Partager l'environnement particulier des plus beaux lieux de la tradition italienne, créer des moments de partage uniques avec nos clients. Take the lead with La Squadra as Assistant Manager in Paris 🇫🇷 Pour Gloria Osteria , notre tout dernier restaurant parisien au cœur du 7ème arrondissement, nous recherchons un(e) Assistant Manager passionné(e) par l'excellence du service et l'art de l'accueil, prêt(e) à offrir à chaque client une expérience chaleureuse et mémorable. Vous reportez au Manager de salle et incarnez nos valeurs d'excellence, de méritocratie, d'entrepreneuriat et d'authenticité au quotidien dans le restaurant. Vos champs de responsabilités : Responsable de la qualité du service • Responsable de l'excellence, régularité et rapidité du service, en accord avec la vision Big Mamma., • Responsable de l'accueil des clients. Participe à la performance du restaurant • Optimiser les rotations des tables / cadence service, efficacité du staff pour redressage., • Garant du maintien du ticket moyen à l'objectif / briefing staff, demande de formations de vente produits si besoin, suivi performance des CDR et accompagnement individuel. Assure le bon déroulement des opérations en salle • Responsable du respect de l'hygiène salle., • Force de proposition pour le maintien du People Cost en salle., • Contrôle des plannings de l'équipe., • Responsable des commandes & des stocks vins, vaisselles, tabliers., • Responsable de la caisse., • Responsable du respect du matériel. Responsable de la réussite de son équipe en salle • Participation au procès de recrutement des nouvelles embauches., • Participation à l'intégration des nouveaux arrivants en salle., • Accompagnement de l'équipe salle au quotidien., • Acteur majeur de la bonne entente et cohésion de l'équipe. Notre offre: • Contrat CDI Employé avec deux jours de repos consécutif., • Formation continue et nombreuses opportunités d'évolution., • Possibilités de mobilité internationale dans les restaurants du groupe., • Avantages Wellpass., • Mutuelle entreprise ALAN., • Remboursement 50% des transports., • Repas du personnel., • 15% de réduction dans tous les resto Big Mamma. BIG MAMMA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, age, or any other characteristic protected by law. #JoinBigMamma

Big Mamma is a Franco-Italian restaurant group born from the idea of Victor Lugger and Tigrane Seydoux. Over the past 10 years, we have opened the doors to 36 restaurants across Europe (France, the Principality of Monaco, the United Kingdom, Spain, Germany, Italy, Belgium, and Ireland), the United Arab Emirates (Dubai), and Mexico (Mexico City). Our mission? To share the unique atmosphere of the most beautiful places of Italian tradition and create unforgettable moments of togetherness with our guests. Take the lead with La Squadra as a JUNIOR ASSISTANT MANAGER in Dubai 🇦🇪 With the Group's continued growth, we are looking for our next rising star to join our restaurants in Dubai. As a Junior Assistant Manager, you will report to the Front-of-House Manager and embody our values of excellence, meritocracy, entrepreneurship, and authenticity in the restaurant every day. Your areas of responsibility: Responsible for service quality • Ensure excellence, consistency, and speed of service, in line with the Big Mamma vision., • Responsible for welcoming guests. Contribute to the restaurant's performance • Optimize table turnover / service pace and staff efficiency for resetting tables., • Ensure the average check meets targets through staff briefings, sales training requests when needed, performance monitoring of section heads, and individual coaching. Ensure smooth front-of-house operations • Ensure compliance with dining room hygiene standards., • Propose initiatives to control front-of-house labor costs., • Oversee team schedules., • Responsible for orders and stock management (wine, tableware, aprons)., • Responsible for cash handling., • Ensure proper use and maintenance of equipment. Responsible for the success of the front-of-house team • Participate in the recruitment process for new hires., • Support the onboarding of new team members., • Coach and support the front-of-house team daily., • Be a key driver of team cohesion and positive working relationships. Our offer: • Competitive salary, • Permanent contract / 48H per week / 2 consecutive days off per week, • 25 days of holiday per year, • A meal before each service at Ritz Carlton Canteen, • Employee discount: discount on food and drink at our restaurants for you and up to 3 of your friends, • Annual flight allowance for your home country, • Continuous trainings, team buildings and career opportunities., • Geographical mobility, • And much mooore! Contract start date: • October 2026 BIG MAMMA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, ethnicity, color, religion, disability, age, or any other characteristic protected by law.