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- Tangent
Entry level Customer Success Manager20 hours ago£40000–£65000 yearlyFull-timeLondonWe’re looking for entry level graduates, non-graduates and career changers as Tangent’s network grows globally across London, Dublin, Amsterdam, New York and more. What is Join Tangent Tangent has created a new way to apply for jobs where industry expert mentors already working in the best companies provide free mentoring and support through the application process. On Tangent jobseekers sign-up and then connect with mentors for help with their CV, applications, industry advice and even support with salary negotiations. In today’s job market it’s almost impossible to get hired without the help of a mentor, they’ve been through the process in their career and want to give back by volunteering. Tangent is a social impact platform built to help socially diverse backgrounds break into tech. Only 9% of tech employees come from low socioeconomic backgrounds, despite them making up 39% of the total population! That's worse than law, consulting and banking! We’re on a mission to change this and we need your help! No previous experience or a degree is required, just a passion for the mission - helping jobseekers get hired with the help of a mentor. What you’ll do: - Client Onboarding: Guide new clients through the onboarding process, ensuring a smooth and successful introduction to Tangent's services. - Relationship Management: Build and maintain strong, long-lasting relationships with assigned clients, acting as their trusted advisor. - Understanding Client Needs: Proactively understand your clients' business objectives, challenges, and desired outcomes. - Value Demonstration: Demonstrate the value of Tangent's services by providing regular updates, insights, and best practice recommendations. - Adoption and Engagement: Drive product adoption and engagement through training, support, and proactive communication. - Problem Solving: Identify and resolve client issues promptly and effectively, escalating where necessary. - Retention and Growth: Work to reduce churn and identify opportunities to expand client accounts. - Feedback Collection: Gather client feedback and share insights with the product and development teams to improve our services. - Advocacy: Encourage clients to become advocates for Tangent through testimonials, case studies, and referrals. - Performance Tracking: Monitor client health metrics and proactively address any potential issues to ensure success. - Reporting: Prepare and deliver regular client reports, highlighting key achievements and areas for improvement. Why Join Tangent? - Competitive Salary and Commission: Earn a competitive base salary plus uncapped commission based on performance. We also offer a comprehensive benefits package. - Make a Real Impact: You'll be directly contributing to our mission of helping jobseekers get hired with the help of a mentor - Career Growth: We're a rapidly growing company with plenty of opportunities for career advancement. - Dynamic Environment: You'll be part of a passionate and collaborative team. - Competitive Salary and Benefits: We offer a competitive salary, commission structure, and benefits package. - Personal Development: We are committed to your personal and professional development. - Share Ownership: Be rewarded with share options in our rapidly growing company.
No experienceEasy apply - Hosco
Head of Revenue - London1 day agoFull-timeLondonAbout the job Company Description We’re looking for an experienced Head of Revenue to join our Revenue Management team at Ennismore and play a crucial part in developing the commercial strategy of The Hoxton in the UK & Ireland! Reporting into the Regional Director of Revenue, you’ll take ownership for the revenue strategy of several key properties within the region to maximize room revenue through the management of room inventory, pricing, market segmentation, and channel mix, in addition to assisting on a wide range of projects, like system builds, opening strategy, and property level trainings. You will act as reference within the team on all things Revenue management and deputise for the Regional Director whenever necessary. The UK Revenue cluster for The Hoxton will soon comprise 6 unique properties (4 in London, Edinburgh and Dublin), with a total of 1,200 bedrooms, 10 concept restaurants and 5 Apartments (our unique meetings & events concept). Opening in Summer 2025, The Hoxton Edinburgh will be our first property in the Scottish capital, followed by another exciting opening in Dublin in late 2025. Job Description What you'll do… With the support of the Regional Director of Revenue, you will take ownership for the revenue strategies of your assigned properties. You will develop and implement strategic commercial plans, together with the General Manager & Director of Sales, to drive and grow revenue across all segments, constantly monitoring results and adjusting strategies and activities to make sure objectives and targets are being met. Effectively incorporate the revenue management philosophy of exceeding our fair share from three key perspectives, Mind Share, Market Share, Channel Share, in all aspects of revenue management, sales, marketing, and operations. Chair the weekly Revenue Meeting for your assigned property(ies) to collaborate on revenue management, sales, and marketing strategy with the hotel and support teams. Ensure to understand the impact of decisions on operations and profitability. Support additional hotels within your assigned region with revenue/sales/marketing processes, systems management, pricing, strategy, and reporting. Regularly collaborate with General Manager and Sales, Brand and Digital teams on high level strategy decisions across market segments and distribution channels. Ensure that our current systems and processes meet group requirements and are adjusted appropriately to support the business. Responsible for weekly, monthly, and ad-hoc data analysis and reporting. Identify and report on actions taken with regards to important trends (i.e. pace, group pace, booking window, booking channel, etc.). Responsible for achieving room revenue goals (budget, RevPAR Index etc.) with a focus on profitability. Prepare annual hotel revenue budget and maintain ongoing results analysis. Prepare monthly forecasts with a daily breakdown of occupancy/rate and market segment mix along with ongoing results analysis. Monitor competitors’ products and revenue management practices. Also monitor new hotel development and local market demand generators. Maintain strong relationships with third-party partners including OTA market managers. Oversee channel management including rate loading and inventory management. Responsible for the continued usage and maintenance of the Revenue Management System. Responsible for forecast validation and daily interaction with system and the decisions produced, configuration and maintenance tasks related to the system. Qualifications What we're looking for... You must be technically skilled with a strong understanding of systems and hotel operations. Opera Cloud or V5, IDeaS G3 RMS, and Travelclick CRS experience is preferred. Previous experience as a Revenue Manager in a hotel or cluster environment is required. London experience is preferred. You take ownership, solve problems, and make effective decisions. You are a quick learner, have a growth mindset and are up for doing things differently and trying (almost) everything once. You are methodical and have a process-driven approach to tasks but are also flexible and calm especially in times of tight deadlines. You’re looking for a place where you can be you: no clones in suits for us. Just like us, you leave your ego at the door and help get things done. You want to be part of a team that works hard, supports each other, and has fun along the way. You are fluent in English. If you speak another language even better but not required. Additional Information What’s in it for you… The opportunity to join an exciting hospitality brand, develop your revenue and leadership skills and have a real impact on the success of your assigned hotels. Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands. Great discounts and free stays across the entire Ennismore family (which you get to keep even if you decide to leave us!) A competitive package and plenty of opportunity for development. Department: Revenue Management The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
Immediate start!Easy apply - JKS Restaurants
Chef de Partie5 days ago£15–£17 hourlyFull-timeLondonThe George are seeking a Chef de Partie to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Chef de Partie looking for a new role in an award winning, critically acclaimed group. The Position The George is a Grade II listed public house in the heart of Fitzrovia, dating back to 1738. Spread across three floors, it has been thoughtfully restored to honour its rich history while embracing a fresh, modern approach to food and drink. The ground floor pub has been returned to its former glory, pouring cask ales, craft beers, seasonal cocktails, and wines on tap in a warm, characterful setting. Upstairs, the dining room offers a menu rooted in seasonality, provenance, and simplicity—classic ingredients cooked with care and precision. The kitchen is led by Executive Chef John Sparks, working alongside Kelan Heffron, whose experience spans Dublin’s Michelin-starred Variety Jones and London’s acclaimed Brat and Mountain. Together, they bring a bold new energy to The George, with a Josper grill at the heart of the kitchen delivering live-fire cooking and direct, honest flavours to this historic Fitzrovia pub. The Position We're looking for an experienced Chef de Partie to join our kitchen team, creating exceptional dishes and delivering an all-encapsulating experience to our guests. You'll have experience working in a quality kitchen, adhering to standard operating and Health and Safety procedures. More importantly we are looking for people for as passionate about food and hospitality as we are! If you have the following, then we want to hear from you: Prior experience as a Chef de Partie within a fast-paced quality, restaurant; - Eagerness to roll your sleeves up and get stuck in; - A creative approach with impeccable attention to detail; - Passion for about food and hospitality, along with the eagerness to continually learn; - The desire to develop your career within an ambitious and trend-setting restaurant group; Benefits - JKS Group Discount 50% - Private Healthcare with Vitality after 1 year service - 40% off with Virgin Active, PureGym & Nuffield Gyms - Employee of the Month Awards - Tasty and nutritious Staff meals - Employee Referral Bonus up to £800 - WSET Training - Industry leading training technology - Supplier trips - Twice yearly staff parties - 1 paid day per year to donate to a charity of your choosing - CODE Membership - LOS, Bday, Maternity, Paternity, Wedding Gifts - Wagestream - Advance your pay - Bespoke coaching and training courses with The Good Life
Immediate start!Easy apply
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