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AV Operations Manager London, UK £35,000 to £38,000 (dependent on experience) Your perspective: • Private Healthcare, • Employee supported volunteering, • Enhanced family leave provisions, • Perkbox and Employee assistance Programme, • Company sick pay, • Employee recognition scheme, • Generous employee referral scheme, • Clearly defined Career path (and all the important support along the way), • Access to state-of-the-art technology... ZIPC1_UKTJ

We are a company specialising in the installation of audiovisual systems for high-end corporate and university clients. Our projects range from video conferencing systems in boardrooms to bespoke lecture theatres with high-quality audio systems. We work predominantly across the South of England, but also undertake projects throughout the UK and occasionally in Europe. As such, a willingness to trav... ZIPC1_UKTJ

The company is a dynamic and creative production company delivering innovative technical solutions across live events, installations, and immersive experiences. They specialise in integrating cutting-edge technologies, including AV, lighting, fountains, lasers, and special effects. Description The Role We are seeking a hands-on Technical Production Manager to join our London-based team. This is a v... ZIPC1_UKTJ

The Opportunity As an AV Installation Engineer, you will be responsible for the hands-on installation, termination, testing of commercial AV and videoconferencing systems. You will work predominantly on client sites across Europe, often for extended periods, and will be expected to deliver installations to a consistently high standard with minimal supervision. This role requires significant and reg... ZIPC1_UKTJ

Residential AV Engineer £40,000 - £50,000 + Training + Progression + Company Benefits + Paid Overtime + Private HealthcareCamberley, SurreyAre you an AV Service Engineer with residential experience, looking to join a company known for its innovative audio-visual, lighting, and IT solutions where you will be working on high-end residential properties with a company that will offer continuous growth and training opportunities with optional progression to project management or team leader?On offer is a fantastic opening within a leader in luxury residential technology solutions. Where you will join a close-knit service and maintenance team, you will be at the forefront of maintaining and enhancing the sophisticated systems across London and the home counties. In this role, you'll handle on-call service, preventative maintenance, and quality assurance for audio-visual, lighting control, home cinemas, golf simulators, IT networks, CCTV, and access control systems. Daily tasks include on-site service visits, scheduled maintenance, and minor upgrades, with occasional support for installation projects.This role would suit a AV Service Engineer with luxury residential experience, ready to join a company known for its innovative audio-visual, lighting, and IT solutions where you will enjoy full training, paid overtime and career growth opportunities.The Role: • Provide on-call service and preventative maintenance, • Offer technical support and on-site visits, • Assist with installations and system upgrades, • Using programs such as Lutron, Crestron and Savant, • Company van, • AV Technician or Engineer, • Background working on residential properties, • Lutron/Crestron or strong control system programming skills, • Background intsalling heating systems, • Knowledgeable in IT networks, AV systems integration, and troubleshooting across various systems If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

We are a leading residential technology company specialising in high-end audio visual and smart home solutions. Our projects range from bespoke home cinemas and multi-room audio systems to fully integrated smart home environments. We pride ourselves on delivering exceptional service and long-term client relationships. The Role We are seeking a skilled and customer-focused Audio Visual Field Service Engineer to join our growing team. You will be responsible for maintaining, troubleshooting, and repairing AV and smart home systems in residential properties, ensuring systems perform at the highest level. This is a field-based role requiring travel to client sites. Key Responsibilities • Diagnose and resolve faults across a range of AV systems, including home cinemas, distributed audio, lighting control, and networking, • Perform routine maintenance and system health checks, • Provide on-site and remote technical support to clients, • Liaise with installation teams and programmers to resolve complex issues, • Maintain accurate service records and documentation, • Deliver a high level of customer service and professionalism at all times, • Identify opportunities for system upgrades or improvements Required Skills & Experience • Proven experience in AV installation or service within residential environments, • Strong knowledge of AV systems, including control systems, video distribution, and audio setups, • Understanding of networking fundamentals (IP, Wi-Fi, routers, switches), • Experience with leading AV/control brands (e.g. Crestron, Control4, Lutron) is highly desirable, • Excellent problem-solving and diagnostic skills, • Strong communication and customer service abilities, • Full UK driving licence Desirable Skills • Experience with smart home integration and automation, • Basic programming knowledge of control systems, • Rack building and cable management experience, • Relevant industry certifications What We Offer • Competitive salary and overtime opportunities, • Company vehicle, tools, and equipment, • Ongoing training and professional development, • Opportunity to work on high-end residential projects, • Supportive and collaborative team environment

The Opportunity We're looking for a confident Commissioning Engineer who can take ownership of system bring-up across commercial AV projects. You'll be commissioning VC rooms, configuring DSPs, and ensuring systems are handed over to a high standard - all in a fast-paced, project-driven environment. Strong Q-SYS experience is a must. If you're also happy to roll your sleeves up and support installa... ZIPC1_UKTJ

Infrastructure Project Manager | £500-£570 (Inside IR35) | London (2 days per week) | 6 months (initially) | Corporate Office Buildout | Start immediately We're looking for an experienced Project Manager to support the delivery of large-scale corporate office buildouts, with a strong focus on technology infrastructure. You'll be key in coordinating complex deployments across multiple sites, making sure intergration of AV, network, security and facilities systems is seamless! You'll be the central point of coordination between internal IT teams, external vendors, construction partners and senior stakeholders. Key Responsibilities: • Support the delivery of concurrent technology rollouts across multiple office locations, • Develop and maintain detailed project plans, schedules, budgets, and risk logs, • Work closely with teams across Network, Security, Systems, AV, Facilities, and Construction, • Ensure effective communication and collaboration across all stakeholders, • Manage relationships with contractors, integrators, and third-party partners, • Oversee testing, commissioning, and final handover processes, • Experience delivering corporate office buildouts or large, multi-site deployments, • Strong knowledge of enterprise networking (switching, routing, wireless), • 5-10+ years of experience managing enterprise IT infrastructure deployments., • Knowledge of compliance and regulatory requirements for U.S.-based projects Infrastructure Project Manager | £500-£570 (Inside IR35) | London (2 days per week) | 6 months (initially) | Corporate Office Buildout | Start immediately Oscar Associates (UK) Limited is acting as an Employment Business in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

We are looking for a skilled and hands-on Repair & Service Technician to help maintain high-quality technical equipment to exceptional operational standards. This role is central to ensuring equipment is repaired, serviced, tested, and ready for deployment across live events and installations. You'll play a key role in maintaining asset reliability, reducing downtime, and extending the lifecycle of equipment through proactive maintenance and quality control. Key Responsibilities • Equipment Repair & Fault Finding, • Diagnose faults and carry out repairs across lighting, audio, AV, and associated production equipment, escalating specialist issues where required., • Testing & Quality Control, • Thoroughly test equipment following repairs and as part of ongoing QC procedures, ensuring all assets meet required standards before returning to stock or deployment., • Operational Support, • Work closely with warehouse, prep, and project teams to prioritise urgent repairs and support equipment availability., • Preventative Maintenance, • Conduct routine servicing and scheduled maintenance to ensure reliability, safety, and readiness of equipment., • Service Records & Reporting, • Maintain accurate repair logs, service histories, and maintenance records, highlighting recurring faults and replacement needs., • Stock & Parts Management, • Monitor spare parts and consumables, assist with sourcing components, and support cost-effective repair decisions. Skills & Experience Required • Proven experience in equipment repair, servicing, or technical maintenance within live events, AV, lighting, or audio environments, • Strong fault-finding and diagnostic abilities, • Practical knowledge of lighting systems, audio equipment, and AV technologies, • Understanding of preventative maintenance, testing, and quality control processes, • Knowledge of electrical safety and relevant health & safety standards, • Excellent organisational skills with the ability to prioritise and manage workload, • Hands-on, proactive approach with strong attention to detail, • Ability to work independently and collaboratively within a team, • Flexible approach to working hours to meet operational demands, • Experience with intelligent lighting fixtures, LED systems, or power distribution (desirable) If you're a motivated technician with a passion for high-quality production equipment and a desire to grow within a dynamic environment, we'd love to hear from you. Apply now to take the next step in your career.

2x Service Desk Engineer (2nd Line) – London - £38,000 - Hybrid Working! We’re currently partnering with a high performing, globally recognised Managed Service Provider to recruit two experienced 2nd Line Service Desk Engineers. This is a fantastic opportunity to join a business known for delivering premium IT services and building long-term client partnerships. If you thrive in a fast-paced MSP environment and enjoy combining remote support with client facing work, this could be a great fit. The Role As a 2nd Line Service Desk Engineer, you’ll play a key role within a busy Service Delivery team, providing both remote and on-site support to a wide client base. You’ll be responsible for resolving escalated issues, maintaining high service standards, and contributing to continuous improvement across client environments. Key Responsibilities Resolve 2nd line and escalated IT support tickets within SLATroubleshoot issues across infrastructure, cloud, and end-user environmentsProvide on-site support during scheduled client visitsMonitor and resolve alerts from system monitoring tools (NOC tickets)Communicate effectively with end-users and stakeholders throughout ticket lifecycleMaintain accurate documentation and update knowledge base articlesIdentify recurring issues and contribute to long-term solutionsWork closely with third-party vendors to resolve technical issuesSupport and mentor 1st Line EngineersStay up to date with emerging technologies and cyber security trends What We’re Looking For Minimum 2+ years’ experience in a 2nd Line IT Support role (ideally within an MSP)Strong customer-facing and communication skillsExperience providing face-to-face client supportSolid technical experience across:Windows Server (On-Prem & Azure)Active Directory, Group Policy, Office 365 & SharePointMicrosoft ExchangeVirtualisation (Hyper-V, VMware, WVD)Backup & Disaster Recovery solutionsCyber Security (MFA, EDR, AV, Incident Response)Networking (TCP/IP, DNS, DHCP, LAN/WAN)Windows & macOS environmentsExperience supporting mobile devicesStrong troubleshooting and problem-solving abilityPassion for learning and gaining certifications Why Apply? Join a top-tier MSP with a strong industry reputationExposure to a wide variety of technologies and client environmentsClear opportunities for training, certifications, and progressionHybrid working model with a mix of office, remote, and client interactionSupportive, collaborative team culture The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to owen @ serlimited . com. SER-IN

AV Project Manager - I am after a project manager with good Audio Visual systems delivery experience. To be successful in this role you must have be able to deliver multiple projects on time and on budget, whilst working in a team environment keeping all colleagues and clients in the loop (good with timescales). You musty have previously delivered (5years experience) high spec corporate / hospitality / commercial projects that involve the installation and integration of cutting edge audio visual systems, which will encompass full presentation systems, IPTV, videoconference systems ideally Cisco or Poly, MTRs, Huddle spaces along with all related switching and control kit (Crestron), into boardrooms, training rooms, auditoria, meeting rooms, classrooms, lecture theatres and beyond. You must have excellent experience with delivered projects ranging from £200k to £2mn. You will need to demonstrate the ability to be organised and manage a team of permanent and freelance installation engineers. If this sounds like the right mix for you then please send me your full technical CV. Candidates that have a solid experience in corporate AV install and are now looking to step up into project management will be considered. THIS POSITION IS ONLY OPEN TO AV CANDIDATES, THIS POSITION IS ONLY OPEN TO THOSE CANDIDATES WHO LIVE IN THE UK AND CAN WORK LEGALLY. audio visual a/v cisco polycom vc crestron video audio signal av vc installation extrondante audinate qsys qsc hospitality corporate commercial rack installation videoconference audio video signal avixa cts berks berkshire buckinghamshire bucks surrey london hampshire herts Hertfordshire surrey herts kent sussex

AV Field Service Engineer (London or Home Counties) – Are you a top of the pile Audio Visual field engineer now looking for a new working environment? I am looking for a London or Home Counties based candidate who can work to the highest standard of customer satisfaction. The main aspect of this position is to fix faults (service) and to keep clients systems working to the desired specification within the blue chip / corporate market place. You will have an excellent head on your shoulders for fault diagnostics and be able to find problems that occur on integrated AV systems. This could be a simple connector or issue or something much darker. Hands on skills need to be second to none and you need to work in a quick / efficient manner whilst keeping the end user client happy and informed. All paperwork needs to be completed signed off and handed in on time. If you have basic programming experience of Crestron, DSPs or knowledge of AV switching and Videowalls that would be nice to see on your CV. Previous experience with audio and video along with control systems is an absolute must. The role will offer training and development in industry related courses company for the candidate that shows the aptitude and willingness to develop. So if you have the need to work for a small friendly AV integrator then please send me your full detailed CV today. NO SPONSORSHIP IS ON OFFER YOU MUST BE IN THE UK / COMING TO THE UK TO BE CONSIDERED OR HAVE THE APPROPRIATE WORKING VISA CRESTRON EXTRON QSYS DSP AUDINATE DANTE SERVICE CONTROL VIDEOCONFERENCE NETWORKING RACK CISCO CTS VC AUDIOVISUAL AV SOUND LIGHTING AUDIO VIDEO VISUAL A/V AUDIO/VISUAL VIDEOWALLS LED PROJECTOR AUTOMATION LONDON ESSEX KENT SURREY HERTS BEDS BUCKS BUCKINGHAMSHIRE BERKSHIRE BEDFORDSHIRE

An exciting opportunity has arisen for a Technical Project Manager (AV / Live Events / Production) to join a leading organisation in the live events sector, specialising in delivering high-quality live experiences for world-renowned brands and venues. As a Technical Project Manager (AV / Live Events / Production) , you will take responsibility for the technical delivery of live events, supporting the design, coordination, and on-site execution of lighting, audio, and video systems. This role requires a genuinely hands-on approach, with active involvement in live production environments rather than operating purely in a coordination or desk-based project management capacity. The salary range is £50,000 - £60,000 plus benefits. They are looking for a hands-on live events professional, not a desk-based project manager. You will be expected to demonstrate a strong practical understanding of live event technology and be confident stepping into live situations to diagnose and resolve technical issues in real time You will be responsible for: • Supporting on-site delivery and being involved in live event execution where required, • Collaborating with clients to understand their requirements and develop suitable technical solutions, • Managing project schedules and budgets to ensure efficient and timely delivery, • Producing technical documentation, including system designs and safety paperwork, • Leading and coordinating technical teams during pre-production and onsite delivery, • Overseeing integration of lighting, audio, and video systems across multiple projects, • Previous experience in a role such as AV Project Manager, Technical Project Manager, Event Project Manager, Production Manager, Technical Production Manager, Event Production Manager, AV Manager, Technical Manager, Technical Events Manager, Technical Delivery Manager, Event Delivery Manager, or a similar live events technical role, • Proven experience in end-to-end live event production, including onsite delivery, • Strong technical knowledge of AV systems (lighting, audio, video), including familiarity with relevant equipment brands and models, • Solid background in system design, implementation, and technical troubleshooting within live event environments, • Proficiency in AutoCAD and rental management software, • Ability to produce accurate quotations, manage logistics, and oversee client budgets effectively, • Confident working in fast-paced live environments, with the ability to diagnose and resolve technical issues in real time, • Competitive salary, • 30 days holiday including bank holidays, • Private healthcare and dental benefits., • Enhanced company sick pay for peace of mind. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

We are a trusted production partner for leading venues, agencies, and studios across London and the UK. We specialise in high-end lighting and technical production for live events, installations, and brand activations. We are known for our professionalism, innovation, and commitment to excellence. Skills & Experience Required: • Proven track record in AV production management within live events or related sectors., • Excellent organisational and problem-solving skills, with the ability to work under pressure and to tight deadlines., • Experience in managing multiple demanding projects simultaneously., • Strong understanding of health and safety practices and relevant regulations., • Flexibility to work evenings, weekends, and extended hours when required., • Initiative-driven and a team player who thrives in collaborative environments. Technical Skills Required: • Strong technical knowledge of audio-visual equipment, including LED screens (Unilumen and Dicolor), video processing, audio, lighting, rigging, and staging., • Advanced proficiency with Resolume Arena and Resolume Avenue, NovaStar SmartLCT, and NovaStar COEX control systems., • Strong proficiency in Microsoft PowerPoint and Keynote., • Extensive experience configuring LED display systems and projection setups, including multi-screen, blended configurations and projection mapping., • Deep knowledge of Roland Corporation vision mixers and media servers., • In-depth understanding of video, processing, and playback system integration for bespoke event solutions. Desirable Skills: • Ability to draft CAD files., • Knowledge of Vectorworks and Nomad point-cloud scanning application., • Familiarity with rental and crewing software such as CurrentRMS or Teamtrack., • Clean driving license. What We Offer: • A collaborative and supportive team culture within a growing company., • Ongoing training and opportunities for professional development., • Hands-on experience with a wide range of industry-standard AV and lighting equipment., • Clear progression pathways and opportunities to grow within the team. If you are passionate about audio-visual production and looking to take the next step in your career, we'd love to hear from you!

Events Coordinator Location: London / Hybrid (2-3-days in the office, with flexibility around events required) Contract: 6-month temporary Salary: £18 per hour + holiday pay MLC Partners are supporting a leading Russell Group university in recruiting an interim Events Coordinator. This is a fast-paced and varied role supporting the delivery of a large-scale events programme, including high-profile speakers, academic seminars, conferences and student-facing events. The successful candidate will play a key role in ensuring events are delivered to a high standard, engaging a diverse academic and student audience. The Role Working as part of a collaborative events team, you will support the planning, promotion and delivery of a busy events programme. You will take ownership of allocated events from initial planning through to on-the-day delivery, liaising with a range of internal and external stakeholders to ensure seamless execution. Key Responsibilities: • Coordinate the end-to-end planning and delivery of a diverse programme of events within a higher education setting, • Manage event logistics including venues, AV, catering and scheduling, liaising with internal departments and external suppliers, • Lead on the delivery of events on the day, ensuring a high-quality and professional experience for attendees, • Maintain and update event systems, calendars and databases with accurate information, • Support the promotion of events through digital channels, including websites, email campaigns and social media, • Build strong relationships with academic staff, stakeholders and external partners to support event delivery, • Proven experience coordinating events within an education setting, ideally within higher education (essential), • Experience delivering a range of events including academic, public or student-focused events, • Strong organisational skills with the ability to manage multiple events simultaneously, • Excellent stakeholder management skills, with the ability to work collaboratively across teams, • Experience using event management tools such as Eventbrite, Zoom or similar platforms

Facilities Officer (Temporary) Location: Penge, London SE20Contract: Temporary until June 2026 (with likely extension)Hours: Monday to Friday, 9:00am – 5:00pm (office-based)Pay rate: £16.12 per hourStart: Immediate start available A well-established housing association based in Penge, SE20 is seeking an experienced and proactive Facilities Officer to join their Property & Facilities team on a temporary basis. This is a hands-on, customer-focused role ensuring the office estate is safe, compliant, well-maintained and welcoming for colleagues, residents and visitors. There is a strong likelihood of extension for the right candidate. Main Purpose of the Role To ensure the office estate is safe, secure and fully compliant with statutory obligations while providing a clean, tidy and productive workplace. The Facilities Officer will take ownership of site standards, lease obligations and service delivery, ensuring excellent customer service and cost-effective management of resources at all times. Key Responsibilities Facilities & Compliance • Ensure sites are safe, secure and compliant, including:, • Weekly fire alarm and panic alarm tests, • Six-monthly evacuation drills, • Health & Safety audits, • Accident reporting and desk occupancy audits, • Maintain site logbooks, compliance trackers and shared drive documentation, • Conduct regular building checks and ensure issues are resolved satisfactorily, • Report, monitor and manage building and maintenance issues, • Manage Fire Wardens, Fire Marshals and First Aiders to ensure adequate coverage, • Understand and manage lease obligations and support rent/service charge reviews, • Coordinate and supervise third-party contractors on site, • Build strong working relationships with suppliers and service partners, • Inform key stakeholders of issues affecting building or business operations, • Track budget spend for allocated sites, • Raise purchase orders, process payments and obtain authorisations, • Act as first point of contact for customers, residents and visitors, • Ensure visitors and residents are welcomed, booked in and hosts notified, • Provide a professional, “one-stop shop” customer service experience, • Control deliveries, incoming/outgoing post and courier bookings, • Manage staff ID passes, access control and car parking (where applicable), • Maintain catering supplies, stationery stock, meeting rooms and kitchens, • Monitor printers/MFDs, replenish stock and log/report faults, • Strong interpersonal skills with a customer-focused approach, • Professional, credible and confident communicator, • Empathetic and culturally aware when dealing with residents and users, • Excellent IT skills (Word, Excel, PowerPoint), • Knowledge of video conferencing and AV equipment, • Analytical, methodical and detail-focused with strong literacy and numeracy, • Previous experience in Facilities Management preferred but not essential

We are a professional and client-focused law firm seeking a proactive and reliable Facilities Assistant to support the day-to-day operations of our office environment. This is a key role in ensuring our workplace runs smoothly, safely, and efficiently, providing an excellent experience for staff, clients, and visitors. Key Responsibilities • Assist with the daily management of office facilities, ensuring all areas are well-maintained, clean, and fully operational, • Coordinate planned and reactive maintenance, liaising with external contractors and service providers, • Support health & safety compliance, including routine checks, risk assessments, and record keeping, • Manage office supplies, stationery, and equipment, ensuring adequate stock levels, • Set up meeting rooms, including AV equipment, and ensure rooms are presented to a high standard, • Handle incoming and outgoing post, deliveries, and courier services, • Assist with office moves, reconfigurations, and space planning, • Monitor building systems (lighting, heating, air conditioning) and report issues promptly, • Provide general administrative support to the Facilities team, • Previous experience in a facilities, office support, or similar role (professional services environment preferred), • Strong organisational skills with the ability to prioritise tasks effectively, • Good working knowledge of health & safety practices, • Excellent communication and interpersonal skills Apply today for immediate consideration!

Senior AV Engineer Salary: £50,000 + Overtime (depending on experience) Location: London We’re working with a leading provider of premium audio-visual equipment and integrated solutions, serving a diverse portfolio of clients across the corporate, education, and public sectors. They pride themselves on delivering cutting-edge technology backed by exceptional technical expertise and a commitment to client satisfaction. They’re looking for a skilled and motivated SeniorAudio-Visual Engineer to join their growing team. In this pivotal role, you will be responsible for the end-to-end installation, maintenance, and ongoing support of sophisticated AV systems. Job Responsibilities: • Install, configure, and maintain a high-end suite of AV technology, including interactive displays, laser projectors, VC platforms (Teams/Zoom Rooms), and integrated audio systems., • Lead site surveys to evaluate infrastructure requirements, providing expert recommendations to ensure optimal system performance., • Rapidly diagnose and resolve complex technical faults, delivering both high-priority on-site repairs and efficient remote support., • Act as the primary technical point of contact during installations, ensuring systems are fully operational and meet the client’s specific needs., • Partner with internal Sales and Support departments to transition projects smoothly from design to final handover. Experience Required: • Proven track record in the installation, preventative maintenance, and technical support of commercial AV environments., • Deep understanding of modern AV ecosystems, including video conferencing (VC), digital signage, projection technology, and networked audio distribution., • Experience with industry-standard brands such as Crestron, AMX, Biamp, and Yealink is highly desirable., • Strong interpersonal skills with the ability to provide high-level customer service and technical guidance to clients., • AVIXA CTS (Certified Technology Specialist) or an equivalent industry accreditation., • Experience in programming or advanced configuration of control systems (Crestron, AMX, or Extron). Apply now or reach out to HarryBlake @ConnectGroup.AI to learn more about this opportunity.

Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Senior Project Manager to be a key part of our Egham team, representing proAV, taking full responsibility for working as part of the proAV Systems Integration team to project manage client orders in the company’s systems vertical markets. This will include contract management, system design and commissioning within budget and to the satisfaction of our customers. This is an exciting opportunity for an exceptional, experienced Senior Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: • Perform work on multiple projects within the budgeted cost and to the satisfaction of the client., • Liaison with other internal departments, clients and contractors., • Ensure that the H&S files are in place for your projects and that safe systems of work are put in place., • Design systems in terms of their electronics, mechanics’ and optics to meet the needs of our clients, using proven technology and also looking for new and interesting solutions to problems., • Understand the contractual requirements of your projects., • Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner., • Physically setup elements of systems to prove the concept., • Deal with all aspects of the financial management of your projects including invoicing and variations ensuring that we are not financial exposed and get paid in a timely fashion., • Liaise with suppliers to research product information and purchase the necessary components for a system ensuring that we are getting the best value for money., • Deal with all aspects interfacing of audio visual systems into our client’s buildings this will encompass both hardware and software interfaces., • Perform on-site commissioning and configuration programming of our systems., • Represent the company at a senior level with the necessary level of professional conduct and presentation., • To develop your knowledge from both experience and research to become an “expert” in one or more of a particular area of our project work to whom others in the organisation can refer. Desirable skills: • Possess a good underpinning technical knowledge of Electronics and Audio Visual Systems., • Organised and flexible with the ability to approach different types of tasks during the working day., • An understanding of contracts and commercial processes., • Ability to plan and organise projects and schedule work, • Ability to prioritize and work under pressure is essential., • Competent to a high level of computer literacy., • Able to work as part of a team., • Ability to think laterally finding an appropriate solution to fulfil an application., • Good communication skills both verbal and written, being able to communicate with company executives to building contractors., • Ability to work to the highest quality standards, with attention to detail ensuring that we complete our work thoroughly, never walking away from a problem., • Demonstrate a professional, enthusiastic & committed approach at all times. Hours of work: 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you’re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry’s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other’s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.

TV Aerial and Satellite Engineer - Commercial environments Looking for an experience ex-Sky Satellite Dish or UHF TV Aerial Installer / Engineer living to the South of London, Croydon / Redhill etc. This role is to support a number of TV Reception systems contracts, for commercial clients including: Sky Systems in Pubs, Gyms; TV reception systems (both UHF and Satellite) in Hotels and SIS TV reception equipment in betting shop and similar environments (casinos, race courses etc). They also look after AV equipment and Wi-Fi networks. Training on the commercial RF distribution and IPTV systems can be given, applicants who have worked on networked systems or have knowledge of RF, Wi-Fi networks, Data cabling etc preferred. Must have a full driver’s licence, be confident driving a van and physically capable of using ladders, power tools etc. Salary on offer is £ basic + £2500 on call, plenty of overtime (average £3000+ per annum) and company van. This is a full-time permanent PAYE position with paid holidays, pension etc. and uniform, tools and expenses like fuel, parking, tools are all paid.

Temporary AV Technician – 3-Month Contract (£15/hr) A leading provider of event technology, installations, and engineering solutions are looking for a Temporary AV Technician to join their team at a vibrant venue in Wapping. This role is ideal for someone who enjoys hands-on technical work and wants to support a wide range of live events.Your RoleYou’ll work closely with the Senior Technician to maintain the venue’s installed AV systems, respond to technical issues, and assist with event setups. You’ll also collaborate with project managers and venue staff to ensure everything runs smoothly.What the Job Involves • Daily AV checks, maintenance, and troubleshooting, • Supporting live events and technical setups, • Providing professional, friendly support to venue teams, • Helping ensure the venue is always event-readyWhat We’re Looking For, • Physically confident: ladders, stairs, and long shifts on your feet, • Positive, proactive, and attentive to detail, • An understanding of AV or live event environments, • Strong communication and customer service skills, • Working at height certification is a strong plusContract Details, • £15.00 per hour, • 3-month contract, • Monday–Friday, 9:00–17:30, • Event days may require early starts or late finishesIf you’re enthusiastic, reliable, and ready to support a busy events team, we’d love to hear from you.

AV Service Engineer Salary: £30,000 - £45,000 (depending on experience)Location: London (on-site)Contract: Permanent, Full-Time About the Role We are looking for an AV Service Engineer to join our London-based team, supporting corporate meeting rooms, event spaces and collaboration technology. This role is ideal for someone with 2-4 years' hands-on AV experience who is comfortable with break/fix support, fault finding and day-to-day service delivery, but who is not yet operating at a senior or lead level. You will work on-site in London locations. This is a city-based role and no company car is provided. Key Responsibilities • Provide day-to-day AV break/fix support across meeting rooms, boardrooms and event spaces, • Diagnose and resolve faults with audio, video and control systems, • Support video conferencing platforms such as Microsoft Teams and Zoom, • Carry out basic AV installations, moves and changes, • Perform routine room health checks and preventative maintenance, • Log, track and escalate incidents as required, • Provide professional on-site support to end users and stakeholders, • Assist with live meetings and events where requiredRequired Experience & Skills, • Around 2+ years' experience in an AV support or service engineer role, • Hands-on experience with AV fault finding and break/fix support, • Good working knowledge of meeting room AV systems (audio, displays, cameras, control panels), • Experience supporting video conferencing and collaboration technology, • Comfortable working in a corporate or professional environment, • Good communication skills and a customer-focused approach, • Able to work independently and as part of a teamDesirable (but not essential), • Experience supporting Microsoft Teams Rooms, • Exposure to corporate events or live meeting support, • Basic knowledge of networked AV systemsWhat's on Offer, • Salary between £30,000 and £45,000, depending on experience, • London-based role with stable, ongoing work, • Opportunity to develop skills in enterprise AV environments, • Supportive team environment with progression opportunities

Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced AV Events Technician to be a key part of our London team, representing proAV and working onsite, taking full responsibility for delivering a demanding calendar of corporate events, maintaining the quality and standard of the client’s experience. You will be responsible for all aspects of AV in relation to client’s events from preplanning, identifying technical requirements, attending meetings in an advisory capacity and event execution. You will also be required to provide support for client meetings. One of many openings available at proAV (who have over 500 team members globally), this position is based within our end user’s organisation who continue to invest in state-of-the-art technologies, services, and training. This is an exciting opportunity for an exceptional, experienced AV Events Technician to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: • Provide AV Event Support. Carry out all aspects of the AV service prescribed in Event Function Sheets. * Report all service shortcomings affecting Events Team to the AV Events Team Leader. * Deliver a high standard of service in accordance with SLAs for the team. * Deal with day to day administrative duties and any ad hoc duties assigned by the senior staff. * Be fully conversant with H&S and First Aid procedures. * Ensure a consistent standard is maintained throughout all events and that all processes are routinely followed. * Be proactive in suggesting new methods and techniques to improve efficiency. * Travel across both sites. * Other duties as required or assigned by company management * Ensure mandatory compliance with information security policies, standards and procedures. • Process enquiries to the Events team mailbox., • Minimum of (3) three years’ experience within a client facing Corporate Events field Ability to provide workings standards to the highest specification within a Corporate Head Office Building. * Excellent computer skills and the ability to learn new software and systems. * Hands-on experience of Tandberg/Polycom/Lifesize; AMX/Crestron; Clear One; Extron and Mediastar systems. * CTS Certified prefered. Candidates without this qualification will be expected to complete this training onsite * Live experience of digital sound desks including microphone management and EQ * Multi-camera control systems and vision mixing * Crestron control systems including virtual and physical signal routing * Video & Audio Conference experience including Point-Point and interactive Multipoint events * Understanding of multiple display types including aspect ratios and video walls * Basic stage lighting principles • Excellent verbal and written communication skills. proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you’re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry’s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other’s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.

Freelance AV Installation Technician (Outside IR35) – Immediate Start A well-established technical services provider delivering high-quality audio-visual and integrated technology solutions across commercial environments is seeking an experienced Freelance AV Installation Technician to support ongoing and upcoming installations on an ad hoc basis. The Role The successful candidate will work on a variety of fixed AV installation projects, including corporate, commercial, and specialist environments. The role requires a strong understanding of AV systems, excellent installation practices, and the ability to work both independently and as part of a wider delivery team. The position will involve regular travel across Europe, supporting international project delivery. Key Responsibilities • Installation of AV systems including screens, projectors, audio systems, control systems, and associated infrastructure, • Cable pulling, termination, and containment work to a high standard, • Reading and interpreting technical drawings and schematics, • Rack building, equipment mounting, and system integration support, • Working with industry-leading platforms such as Crestron, Extron, Biamp, and Q-SYS, • Adhering to site health & safety standards and project timelines, • Troubleshooting and resolving on-site technical issuesRequirements, • Proven experience in AV fixed installation, • Familiarity with Crestron, Extron, Biamp, and Q-SYS systems, • Strong knowledge of AV signal flow and system components, • Ability to work efficiently on live sites with minimal supervision, • Willingness and ability to travel consistently across Europe, • Own tools and PPE preferred, • ECS/CSCS card (or equivalent) desirableContract Details, • Outside IR35, • Immediate start available, • Ad hoc freelance work (with potential for ongoing projects), • Competitive day rate (dependent on experience) Interested candidates should submit their CV and availability for immediate consideration.

Audio-Visual Engineer£38,000 - £40,000 + Full Training + Progression + Van / Fuel Card + OvertimeWatford (Can be located: Barnet, North London, Harlow, Luton, Milton Keynes, Chelmsford, Essex, St Albans and all surrounding areas) Do you have Audio-Visual experience, looking to receive full technical training to increase your abilities into a fully qualified and Senior Engineer?This is a great opportunity to join a multi-million pound high-tech business, who will provide paid overtime, clear progression and benefits to increase your overall earnings.You will be employed by a nationally-renowned telecommunications provider supplying specialist equipment to Blue chip clients. They have partnerships with some prestige facilities.This is a Monday - Friday days based role travelling to various customer sites in and around London. You will perform maintenance and and installation of Video Conferencing, Digital Signage and LED equipment.This role would suit an Electronic, Electrical or AV engineer looking to receive training, development and progression all whilst working for a business with a great job retention rate.The role. • Install, maintain and repair AV / VC equipment., • Working at various Commercial customer sites around London., • AV / IT / Electronic Engineer., • Any prior knowledge of Extron, Crestron or Kramer., • Commutable to North London. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Client Direct Project Manager to be a key part of our Projects Delivery Department, representing proAV, taking full responsibility for ensuring the successful deployment of an end-to-end programme. They will be entrusted with the responsibility of working alongside the sales, operational and engineering teams in managing project scope for a range of client direct and construction projects. This is an exciting opportunity for an exceptional, experienced Client Direct Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: • Perform work on multiple projects within the budgeted cost and to the satisfaction of the client., • Monitor the progress and performance against the programme, identifying, resolving, escalating operational problems and minimizing delays., • Ensure successful and profitable execution by following standards and supporting the implementation of processes and SOP’s that drive consistency., • Liaison with other internal departments, clients and contractors / AV integrators., • Ensure that the H&S files are in place for your projects and that safe systems of work are put in place., • Understand the contractual requirements of your projects and local regulations in regions., • Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner adhering to client sign off procedures., • Manage the setup elements of systems to prove the concept., • Deal with all aspects of the financial management of your projects including invoicing and variations., • Deal with all aspects interfacing of audio visual systems the client’s buildings this will encompass both hardware and software interfaces., • Represent the company at a senior level with the necessary level of professional conduct and presentation., • To develop your knowledge from both experience and research to become an “expert” in one or more of a particular area of our project work to whom others in the organisation can refer., • Produce project documentation through the lifecycle of the project i.e. Programme of works, reporting. Ensuring the client platforms are updated to include timesheets and project notes – all reporting to be real time., • Attend pretender interviews as required by the client being impartial at all times., • Demonstrate Technical knowledge of:, • AVoIP, • Video, Audio and USB distribution, routing etc over the network. Crestron NVX, Extron NAV, Q-Sys NV and the likes), • Bandwidth considerations especially with larger networks with uplinks to other switches., • Dante/AES67, • Primarily understanding audio over the network, how clocking works, distribution, bandwidth and layer 2 distribution., • IP Networks (VLANS, DNS, Multicast/Unicast, PTP), • Understanding IP networks for AVoIP, Dante, IPTV, IP addressing and VLAN routing, • DSP design/ concept, • Having an understanding how Audio DSP’s work; licences needed if applicable. Dante channel counts and limitations depending on device models. Ideally having some DSP design knowledge, • Conferencing and audio reproduction., • Audio basics understanding signal levels, sound reinforcement, echo cancellation, equalisation and audio delays for larger spaces, • System design (Schematics and workflow), • AV signal flow and overall design understanding with the ability to spot errors or issues, • System build (M&E, containment, power and data requirements), • Mechanical build of the space including the requirements needed to support the AV needs. Hours of work: 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you’re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry’s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other’s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.

Mac Support Engineer – 6-month contract – London – 4 days a week contract My Customer is looking for a proactive and hands-on Mac Support Engineer to join a growing IT function. This role will focus on supporting a predominantly macOS environment, ensuring end users receive a seamless and efficient IT experience across devices, collaboration tools, and core systems. You’ll play a key role in 1/2 line day-to-day support, onboarding, and device management, while also contributing to ongoing improvements as the business evolves its tooling and infrastructure. This Mac Support Engineer will work fully onsite in Central London for 4 days per week. Required Skills & Experience from the Mac Support Engineer: • Proven experience supporting macOS environments in a corporate setting, • Familiarity with Jamf MDM for device investigation and management, • Exposure to Fleet Device Management (or willingness to learn as part of a migration), • Experience supporting Zoom Rooms or AV/meeting room technology, • Basic understanding of network troubleshooting, ideally within a Meraki environment, • Experience with Okta administration (user management and access support), • Strong experience managing user onboarding and offboarding processes, • Knowledge of IT asset management and inventory tracking, • Provide 1st and 2nd line support across a macOS-based environment, • Troubleshoot and resolve issues relating to Mac devices, applications, and user access, • Support and maintain Zoom Rooms, ensuring meeting spaces are fully operational, • Use Jamf MDM to investigate device issues, enforce policies, and support endpoint management, • Assist with the transition to Fleet Device Management, including basic administration and troubleshooting, • Investigate basic network-related issues using the Meraki dashboard, • Administer Okta, including user provisioning, deprovisioning, and password resets Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.

Audio Visual Engineer (Lutron / Control 4) London-based £35,000 - £45,000 + Paid Overtime + On-Call Bonus + Training + Progression Are you an AV Engineer with experience in Lutron / Control 4 looking to join a forward-thinking company offering high-end smart home automation projects, technical training, and a clear path to Installation or Commissioning Manager? This is your opportunity to become part... * ZIPC1_UKTJ

AV Field Service Engineer (Residential / Control 4) \n\n£40,000 - £50,000 + Van + Tools + Paid Travel + Overtime\n\nLondon & UK Travel | Autonomous Field Role | Fast-Tracked Progression\n\nAre you an AV Service Engineer from a Smart Home / Residential AV background looking to join a market-leading specialist offering fast-tracked progression, specialist training and long-term career development as the company continues to expand?\n\nThis is a field-based service role where you'll primarily support luxury smart home systems, while gaining exposure to commercial AV and automation projects as the business grows. You'll work autonomously on technically complex systems, with the opportunity to broaden your skill set and step into more senior or specialist positions\n\nIf you enjoy ownership, variety and working with premium technology - rather than being boxed into a single system or environment - this role offers genuine long-term progression.\n\nThe Role\n\nCarry out reactive and preventative maintenance on integrated AV, cinema and automation systems\nFault-find and support Crestron and/or Lutron control environments across residential projects\nDiagnose issues across audio, video, lighting and IP networks (routers, switches, Wi-Fi, VLANs, subnets) About You\n\nBackground in high-end residential AV / smart home installation or service\nHands-on experience supporting Crestron and/or Lutron systems in live environments\nStrong working knowledge of IP networking (WAPs, routers, switches, VLANs, subnets)\nFull UK driving licence happy for occasiaonal UK and Europe TravelPackage & Progression\n\nCompany van, tools, laptop and mobile provided\nPaid overtime and all travel expenses covered (UK & occasional international)\nSpecialist technical development and progresion within a growing, market-leading AV integratorKeywords\n\nAV Service Engineer, Residential AV Engineer, Smart Home Engineer, Commercial AV Engineer, High-End Residential AV, Crestron, Crestron Home, Lutron, Lighting Control, Home Automation, Home Cinema, IP Networking, AV-over-IP, Field Service Engineer, London

Key Responsibilities: • Lead the design and technical delivery of AV systems from initial client discussions to project handover., • Validate design and tender information to ensure alignment with the client's intended functionality., • Manage all project deliverables, ensuring they are completed on time and within budget, while coordinating with internal and external project stakeholders., • Produce high-quality technical documentation, including cable schedules, schematics, rack layouts, and projection studies, using AutoCAD., • Maintain a clear and organized bill of materials, managing changes and ensuring all team members are updated., • Conduct site surveys to understand project scope and limitations before installation, including taking measurements and coordinating with site teams., • Lead internal project meetings, working with project managers, procurement teams, and colleagues to track project status and resolve ongoing issues., • Ensure smooth project handover, ensuring clients are satisfied with the installed systems., • Provide pre-sales technical support as needed., • Contribute to the ongoing improvement of internal processes by identifying issues and suggesting solutions., • At least 6 years of experience in AV, construction, or technical project delivery., • Experience across multiple markets, such as experiential, virtual production, sports, broadcast, and corporate., • Excellent communication skills, fluent in English., • Highly organized with a strong attention to detail and the ability to manage multiple projects simultaneously., • Ability to work under pressure and to tight deadlines., • Strong understanding of project goals, risks, and how to deliver on them or mitigate them., • Ability to communicate complex technical requirements to non-technical team members and clients., • Self-driven and able to work effectively in a team., • Strong IT skills, including proficiency in CAD software (AutoCAD), Excel, Outlook, Teams, and SharePoint., • Solid knowledge of construction management, with experience collaborating with contractors and architects., • Degree in Engineering or a related field., • Experience with 3D design and Revit/BIM software., • CTS Certification., • A passion for AV technology and delivering exceptional results., • Strong initiative and the ability to learn new tools quickly., • A track record of delivering high-profile projects with a focus on innovation and quality.

Audio Visual (AV) Commissioning Engineer - I currently need a tried and tested av commissioning engineer to work for an engineering biased audio visual systems organisation. The role will see you working within a busy team delivering solutions to the corporate /commercial market place. The position would suit someone with at least 4years hands on commissioning experience with skills dealing with presentation solutions (Screens, Projector), audiovisual racks, Cisco VC / Poly videoconference systems, Videowalls, signal distribution, Crestron control configuration. Due to the nature of this role you will be expected to work on your own and be able to communicate effectively and professionally with clients. You will be working in London and sometimes further afield. A good solid understanding of sound, video, clearone, QSYS, QSC, Dante, sound web, (DSP) Bi-Amp, IP and some basic AV systems programming would be nice to see within the CV. If you are interested in this role please send me a full technical CV detailing your hands on skills and previous experience. The client are also open to taking people on with good av installation or av service backgrounds. NO SPONSORSHIP IS ON OFFER YOU MUST BE IN THE UK AND WORKING HERE LEGALLY CRESTRON POLYCOM VC CISCO VIDEOCONFERENCE INTEGRATION INSTALLATION RACK COMMISSIONING EXTRON CORPORATE RACK VIDEO A/V AUDIO/VISUAL AUDIO-VISUAL A-V AUDIO VISUAL VISION SOUND SWITCHING AV CORPORATE CLEARONE BI-AMP QSC QSYS LONDON HERTS HERTFORDSHIRE ESSEX SURREY KENT BERKS BUCKS HANTS HAMPSHIRE SUSSEX BERKSHIRE BUCKINGHAMSHIRE

An exciting opportunity has arisen for a Senior Project Manager / Technical Manager to join a leading live events and production organisation delivering high-end technical solutions for major brands and venues. As a Senior Project Manager / Technical Manager, you will lead the technical delivery of complex live productions, with a strong focus on lighting, while coordinating audio, video, and scenic elements. You will oversee projects from brief through to on-site execution, ensuring high-quality delivery. This is a hands-on technical leadership role requiring strong live events experience and deep lighting expertise. Salary is £55,000 – £65,000 DOE, plus benefits. You will be responsible for: • Leading lighting-led technical delivery across live events, • Managing and coordinating technical teams on multiple projects, • Interpreting client briefs and developing technical solutions, • Producing quotations, proposals, and technical documentation, • Overseeing integration of lighting, audio, video, and scenic systems, • Leading on-site delivery and resolving technical issues in real time, • Managing client relationships throughout project delivery, • Supporting and mentoring team members, • Previous experience in a role such as AV Project Manager, Technical Project Manager, Event Project Manager, Production Manager, Technical Production Manager, Event Production Manager, AV Manager, Technical Manager, Technical Events Manager, Lighting Lead, or a similar live events technical role., • Minimum 6+ years’ experience in live events / technical production, • Strong lighting design and delivery experience (essential), • Background in roles such as Technical Project Manager, Production Manager, Lighting Designer, or similar, • Good understanding of AV systems (lighting, audio, video), • Experience delivering end-to-end live event projects, • Strong client-facing and communication skills, • Ability to lead teams in fast-paced environments, • Experience producing technical documentation and quotes, • Competitive salary, • 30 days holiday including bank holidays, • Private healthcare and dental benefits., • Enhanced company sick pay for peace of mind. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Technical Project Manager - Lighting / AudioSalary:£50,000 - £60,000 + private healthcare, dental, pension, training & progression Location: Borehamwood (commutable from London, Hertfordshire, Essex) Are you a hands-on AV professional ready to take ownership of highly technical live event projects and develop your expertise? This is an opportunity to manage projects end-to-end, from concept through to delivery, overseeing budgets, logistics, and technical execution while continuing to build your skills through training and real-world experience. We are a fast-paced, creative company delivering high-quality live events for leading clients. We're looking for a Technical Project Manager who can take full ownership, lead teams, and ensure seamless project delivery. You'll play a key role in planning and delivering projects, producing quotes and technical documentation, liaising with clients, leading onsite delivery, and mentoring colleagues across disciplines. No two days are the same, offering plenty of variety and opportunity to make a real impact. The Role: • Lead technical projects across lighting, audio, and video, • Manage delivery from initial planning through to onsite execution, • Hands-on AV professional with strong technical expertise in lighting, audio, or video, • Proven experience leading projects and coordinating teams, • Ambitious, proactive, and keen to develop skills and progress Reference Number: BBBH272090To apply for this role or to be considered for further roles, please click "Apply Now" or contact Sagar Sherchan at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

AV Tech Support Assistant - Early Career Opportunity - Law Firm - City of London - Competitive Salary • Great early career opportunity, • Tech department of law firm, • Some experience in AV / event tech support is beneficial, • 8am - 4pm Monday to Friday (flexibility required), • Office based role, • Competitive salary and benefits package We have a great early career opportunity for a proactive, tech savvy individual, ideally with some experience of AV / event tech equipment, a proactive nature and strong problem-solving skills to join a London law firm as an AV Tech Support Assistant. Joining the IT department, the AV Tech Support will work closely with other teams to provide support in the delivery of in-person, virtual and hybrid meetings, events, webinars and seminars across the firm. You will be responsible for hands-on AV (Audio Visual) support, proactive event setup, real-time troubleshooting and post-event follow-up. What’s on offer? Our client is extremely proud of their unique culture and fun, fast-paced environment; they truly value their employees, providing the support, management and training opportunities individuals need to reach their full potential and ambitions. Our client is offering a competitive salary (dependent on experience, discretionary bonus schemes, 25 days annual leave, life Insurance, private healthcare, pension scheme and more! Hours: The standard working hours for this role is 8am-4pm (with an hour lunch break), Monday to Friday; although a degree of flexibility is required in order to support any evening events. Key responsibilities as the Tech Support Analyst will include: • Point of contact for AV and technical event support requests, • Setting up, operating and supporting AV equipment (including meeting room AV systems, Teams, Zoom, microphones, cameras, speakers, projectors and webinar systems), • Providing hands-on, on-site support for the meetings and events (virtual and in-person events and seminars), • Troubleshooting AV and connectivity issues calmly and efficiently, • Performing basic maintenance including testing and fault reporting on AV equipment, • Providing assistance to colleagues and speakers and communicating technical advice in a non-technical way when needed, • Maintaining up-to-date documentation, guides and checklists for AV rooms and events What we’re looking for: • Some relevant office experience in a similar role (c6-12+ months in AV Tech Support, Front of House Assistant, Office Assistant, Facilities Coordinator etc), • Some experience of supporting with AV equipment and setting up meeting rooms, • Practical experience of video conferencing platforms (i.e. MS Teams, Zoom, Google Meet etc.), • Confident interpersonal skills and the ability to liaise professionally at all levels, • Ability to work calmly and efficiently under pressure, especially in live meetings or events, • Ability to liaise clearly and effectively with non-technical staff, • Ability to proactively troubleshoot AV tech problems, • Highly organised, proactive self-starter, • Strong numeracy skills and accurate attention to details, • Desire to learn and develop your skills, • Ability to work the hours listed in the London office, Monday to Friday Interested in this great entry level role? If this contract role is of interest to you and you have the experience and skill set that we’re looking for please submit your CV ASAP, quoting ‘DH - AV Tech Support - London’

Lead AV Creative Residential Designer – This role is seeking a true creative in the world of high end residential systems. You will be tasked with managing the full design process from cradle to grave. You will be the first pint of contact with HNWI and be truly great with client liaison. You will need to bring a creative flare to systems designs, client presentations and the use of av technology to create a true masterpiece of AV integration. Your understanding of project costs and timescales will come from a min of 7years high end residential AV integration. Candidates that have been working for an AV systems integration company or for themselves will be considered for this role. You will be expected to keep an eye on emerging technologies and how best to integrate these into new one off bespoke AV projects. I need to see from you a real passion for AV technology and keeping clients fully updated on progress of their project. So if you are leader looking for the next step in your AV career then send me your full detailed CV ASAP. AV A-V A/V AUDIOVISUAL AUDIO/VISUAL AUDIO-VISUAL BESPOKE RESIDENTIAL CEDIA CRESTRON LUTRON DALI LIGHTING SOUND INTEGRATION INSTALLATION DESIGN AUTOCAD BIM REVIT 3D COSTING PRESENTATION CREATIVE CONSULTANCY CONSULTANT KENT LONDON YOU MUST BE LIVING IN THE UK AND ALLOWED TO WORK HERE LEGALLY AND SHOW A CLEARLY DEFINED SKILL SET WITHIN THE CV

Legal Receptionist A fantastic opportunity for a polished Legal Receptionist to become the first point of contact for visitors and clients at a leading global law firm – where they invest in your ongoing training and development to help you thrive in your role from day one. \n • Salary to £32,500, • Superb employee benefits, • Sabbatical leave after 5 years’ service, • Gym fee subsidy, • Bonus schemes, • Answer calls promptly and professionally, • Deliver a five-star welcome to visitors, occupiers, and clients, • Manage visitor sign-in in line with security procedures, • Coordinate meeting room bookings using internal systems, • Provide audio-visual support for meetings and events (full training provided), • Set up conference rooms and equipment, including laptops, screens, projectors, and video conferencing tools, • Proven experience in customer service within a corporate setting, • Strong IT skills, including Microsoft Office (knowledge of Manhattan Datacraft is desirable), • Excellent verbal communication and interpersonal skills, • Experience in AV/IT support (desirable but not essential)

International Business Development Manager Change your role. Expand your reach. Shape international deals. We’re working with a globally recognised technology and workplace solutions organisation to hire a high-calibre International Business Development Manager. This is a standout opportunity for an experienced AV sales professional to step into a strategic, international role focused on winning and delivering complex, multi-country solutions across EMEA. If you thrive in enterprise environments, enjoy navigating long sales cycles, and want to work on high-value, cross-border deals — this is the kind of role that elevates your career. The Role You’ll take ownership of developing and closing international Audio Visual opportunities across major enterprise clients. Working at the intersection of sales, solution design, and commercial strategy, you’ll lead large, multi-country bids and play a key role in shaping how AV hardware and software solutions are delivered at scale. This is a highly visible role, engaging senior stakeholders internally and externally, and influencing deals that span multiple regions and business units. What You’ll Be Doing • Identifying, developing, and converting international AV opportunities across EMEA, • Building and managing a strong pipeline of global enterprise accounts, • Leading complex, multi-country tenders and coordinating bid activity, • Engaging C-level stakeholders and positioning high-value AV solutions, • Structuring, presenting, and negotiating commercial proposals, • Collaborating cross-functionally (pre-sales, operations, finance, etc.) to deliver viable, scalable solutions, • Driving revenue growth and consistently exceeding sales targets, • Producing accurate forecasts and maintaining pipeline visibility, • Building long-term strategic relationships across customers and internal stakeholders, • Acting as a recognised presence within the AV and workplace solutions marketWhat We’re Looking For, • Proven experience in Audio Visual sales, consultancy, or complex solution selling, • Strong track record of winning business with large, enterprise or global clients, • Experience managing long, multi-stakeholder sales cycles across multiple countries, • Ability to operate confidently at C-suite level, • Deep understanding of the AV ecosystem — including hardware, software, and integrated solutions, • Strong commercial acumen, including pricing, contracts, and deal structuring, • Experience working with vendors, system integrators, and strategic partners You’ll join a business with strong market credibility, a growing solutions portfolio, and the backing to compete at enterprise scale — giving you the platform to make a real impact and accelerate your career

Audio Visual Field Service Engineer (residential) - I am now looking for an audio visual experienced residential service engineer with either a good residential audio visual background (4 years) to take on av projects and systems that have been integrated into millionaires and billionaires homes, apartments, penthouses, yachts and beyond. This role is with a residential home automation company who have consistently delivered to the highest standards. This role will be a mix of remote technical support / on occasion further afield overseas to be hands on with av systems. I will need to see from you a technical CV that covers the following: • Crestron Control, • Lutron lighting Service / Integration / Programming, • IT home networks / Cisco (set up / configuration). Wyrestorm, • Screen / Projector Lifts, • Multi-room Audio, home cinema, • Audio Visual Racks, smarthome love and appreciation, • Client facing / remote technical support, overseas travel, • Extremely technical and an excellent head for fault finding, • Digital Media Systems If you have this defined skill set and you are extremely client facing then please send me your full technical CV with all kit and hands on skills clearly shown. NO SPONSORSHIP IS ON OFFER YOU MUST BE IN THE UK AND BE WORKING LEGALLY ALL INFORMATION MUST BE IN THE CV NOT IN A COVERING LETTER AUDIO VISUAL AV A/V A-V AUDIO/VISUAL AUDIO-VISUAL FIELD SERVICE ENGINEER CRESTRON SOUND LUTRON RESIDENTIAL CEDIA SMARTHOME KNX WYRESTORM AUTOMATION INTEGRATION INSTALLATION RACK LONDON SURREY BERKS BERKSHIRE BUCKS BUCKINGHAMSHIRE HERTS HERTFORDSHIRE MIDDX MIDDLESEX

Cedia Cerrtified Lead AV Installation Engineer – This is a new role in where you will be working for the pre-eminent AV systems integrator in London who specialise the high end bespoke residential AV market. The company offer some of the best training available in the country when it comes to AV systems, this will be both through in house training and manufacturers training. They now require a new member of the team to help deliver projects to the highest standards, if you want to win awards for your AV projects then this is the place to be. The role requires someone with the highest attention to detail that is able to lead a team of installation engineers to deliver projects on time and on budget. You will need to be client facing and have an innate understanding of AV project documentation. I need to see the below from you: • Crestron / Lutron Installation, Configuration / Commissioning, • Previous experience in high end Bespoke or MDU projects, • The ability to lead on site, • Superb client liaison, • Experience with IT home networks set up and installation, • A love for home cinema and high end audio AV A-V A/V AUDIO-VISUAL AUDIO/VISUAL AUDIOVISUAL CEDIA CUSTOM INSTALL INSTALLATION BESPOKE MDU CRESTRON LUTRON LUTRON HERTS HERTFORDSHIRE LONDON CISCO RUCKUS DRAYTEK

Audio Visual Field Service Engineer (residential) - I am now looking for an AV experience residential service engineer with either a good residential audio visual background (4 years) to take on av projects and systems that have been integrated into millionaires and billionaires homes, apartments, penthouses and beyond. This role is with a residential home automation company who have consistently delivered to the highest standards. This role will be a mix of preventative service check / updates which will see you attending clients’ homes predominantly in London and the homes counties but on occasion further afield. I will need to see from you a technical CV that covers the following: • Crestron Control, • Lutron lighting Service / Integration / Programming, • IT home networks / Cisco (set up / configuration). Wyrestorm, • Screen / Projector Lifts, • Multi-room Audio, home cinema, • Audio Visual Racks, smarthome love and appreciation, • Client facing, • Extremely technical and an excellent head for fault finding, • Digital Media Systems If you have this defined skill set and you are extremely client facing then please send me your full technical CV with all kit and hands on skills clearly shown. NO SPONSORSHIP IS ON OFFER YOU MUST BE IN THE UK AND BE WORKING LEGALLY ALL INFORMATION MUST BE IN THE CV NOT IN A COVERING LETTER AUDIO VISUAL AV A/V A-V AUDIO/VISUAL AUDIO-VISUAL FIELD SERVICE ENGINEER CONTROL4 CRESTRON SOUND LUTRON RESIDENTIAL CEDIA SMARTHOME KNX WYRESTORM AUTOMATION INTEGRATION INSTALLATION RACK LONDON SURREY HERTS HERTFORDSHIRE MIDDX MIDDLESEX

Lead / Snr AV Installation Engineer - I have a new position for a leading AV Integrator London that specialise in the world of high end residential AV Installation. They are now looking for a true master in the fine art of custom av installation. You will need to have a min of 4 years experience in this specific AV market. The role will see you working on projects in London. The clients offer a good career and relevant AV training to further develop your skills and knowledge. As a lead engineer you will be expected to be a figure on site that can take control of other engineers and trades to make sure the project is delivered on time and on budget. You will have previous experience of the installation / configuration of Crestron and Lutron Lighting control systems. If you have the skills and experiences that fulfil the above then please send me your full CV asap. AV A/V A-V AUDIOVISUAL AUDIO-VISUAL AUDIO/VISUAL VIDEO BESPOKE CUSTOM INSTALL RACK BUILD CRESTRON DM NVX LUTRON CEDIA AUTOMATION RESIDENTIAL BESPOKE MDUs PROGRAMMING CONFIGURATION HOME NETWORK LONDON SURREY KENT

Service Desk Engineer (2nd Line) London (North London) Hybrid (3 days onsite, 2 days remote) | Occasional client travel Are you an experienced IT support professional ready to take the next step in your career? Do you enjoy solving complex technical issues while delivering outstanding customer service, both remotely and face-to-face? We’re looking for a skilled Service Desk Engineer (2nd Line) to join our dynamic Service Delivery Team. About the Role As a 2nd Line Service Desk Engineer, you will be at the forefront of delivering high-quality technical support to our clients. You’ll handle escalated incidents, proactive monitoring alerts, and on-site visits, while helping to mentor and develop the 1st Line team. Key Responsibilities • Respond promptly to technical support requests via phone, email, and ticketing system, • Diagnose and resolve 2nd line and escalated tickets, as well as NOC monitoring alerts, within agreed resolution times, • Provide face-to-face technical support through pre-scheduled client site visits, • Accurately classify, prioritise, and document tickets with detailed notes throughout their lifecycle, • Keep clients and their IT teams regularly updated on ticket progress, • Identify recurring issues and contribute to permanent solutions, • Create and maintain technical documentation and knowledge base articles, • Deliver excellent customer service and a positive support experience at all times, • Manage your own ticket queue, triage effectively, and escalate where necessary, • Liaise with third-party vendors and partners to resolve complex issues, • Support, mentor, train, and develop the 1st Line Service Desk Analysts, • Stay up to date with the latest technologies and cyber security developments, and share knowledge with the team, • Achieve relevant Microsoft and technical certificationsWhat We’re Looking For, • Excellent customer service, telephone, and client-facing skills, • Minimum 2 years’ experience providing IT support across multiple technologies (MSP experience is highly desirable), • Proven experience attending client sites and delivering face-to-face support, • Strong troubleshooting and support experience in the following technologies:, • Windows Server (on-premise and Azure), • Active Directory (on-premise and Azure), Group Policy, Office 365, and SharePoint, • Microsoft Exchange, • Virtualisation technologies (Windows Virtual Desktop, Hyper-V, Virtual Machine Manager, vSphere), • Backup and Disaster Recovery solutions, • Cyber-security tools and concepts (EDR, MFA, AV, incident response), • Networking (TCP/IP, DNS, DHCP, LAN, WAN, Wireless, Switches, Routers), • Windows OS, macOS, and Microsoft Office, • Mobile device configuration and support, • Ability to configure, administer, and support both Windows and macOS devices, • Solid understanding of the cyber threat landscape and security best practices, • Proactive mindset with the ability to anticipate and prevent issues, • Excellent verbal and written communication skills – able to explain complex technical matters clearly to users of all levels, • A genuine passion for learning new technologies, demonstrated through certifications or personal projects, • Strong team player who is also highly self-motivated, • Calm and professional approach when dealing with difficult or demanding situations, • Full UK driving licenceWhat We Offer, • Hybrid working (3 days onsite, 2 days remote), • Varied and interesting workload across multiple client environments, • Opportunities to develop your technical skills and gain certifications

A key second-line End User Support role focused on delivering an excellent digital employee experience. You will support and improve modern workplace technologies, resolve complex technical issues, and drive continuous service improvement, enabling colleagues to work productively, securely and collaboratively across the organisation. Client Details The hiring organisation is a small-sized entity operating within the Not for Profit industry. They are committed to supporting innovative projects and delivering impactful solutions through their technology department. Description • Provide advanced second- and third-line support for digital workplace technologies, • Investigate recurring incidents, identify root causes, and implement long-term fixes, • Ensure high service availability, reliability, and SLA performance, • Support and deliver workplace technology projects and M365 adoption initiatives, • Manage operating system upgrades with minimal user disruption, • Implement and support IAM, MFA, MAM and BYOD policies, • Configure and manage endpoint security, compliance and monitoring, • Maintain device backup, recovery and data protection solutions, • Manage end-user devices, assets, and workplace AV technology, • Deliver enhanced VIP and executive-level IT support, • Collaborate with stakeholders to evolve end-user services and improve DEX Profile A successful End User Support Engineer should have: • Strong customer-focused IT support and troubleshooting experience, • Advanced knowledge of Microsoft Intune, M365 and hybrid work environments, • Experience supporting IAM, MFA, MAM and BYOD solutions, • Familiarity with endpoint management and device compliance, • Experience using ITSM tools such as FreshDesk or ServiceNow, • Understanding of SaaS applications and enterprise systems, • Knowledge of security and compliance standards (e.g. Cyber Essentials, ISO), • Ability to analyse service data to drive continuous improvement, • Strong communication, stakeholder engagement and documentation skills, • Self-motivated, organised and able to manage multiple priorities Job Offer • Competitive daily rate between £250 and £400, paid in GBP., • Opportunity to work with a small-sized organisation in the Not for Profit industry, • Exposure to innovative projects within the technology department.

An entry-level Service Desk Analyst role focused on delivering high-quality first-line support and an excellent digital workplace experience. You will provide friendly, responsive technical assistance, resolve common IT issues, and support colleagues in using workplace technology effectively, escalating more complex problems where required. Client Details This organisation is a well-established entity within the Not for Profit industry, known for its contributions to research and innovation. Operating as part of a medium-sized team, the company prioritises technological excellence to support its operations. Description • Act as first point of contact for IT support requests via ticketing system and walk-ups, • Resolve common hardware, software and access issues at first-line level, • Log, update and manage incidents and service requests in line with SLAs, • Provide clear guidance to users on Microsoft 365, Teams, OneDrive and workplace tools, • Support device setup, onboarding and offboarding for new starters and leavers, • Assist with basic user access requests, password resets and MFA queries, • Escalate complex issues to second-line teams with clear documentation, • Support asset tracking, equipment setup and basic AV/meeting room technology, • Follow IT processes, security standards and documentation procedures Profile A successful Service Desk Analyst should have: • Experience in a junior IT support or Service Desk role preferred, • Strong customer service skills and a helpful, approachable manner, • Good working knowledge of Microsoft 365 and Windows environments, • Familiarity with ITSM tools such as FreshDesk or ServiceNow, • Basic understanding of devices, applications and user access support, • Ability to follow processes and document issues clearly, • Organised, reliable and able to manage multiple tickets effectively, • Willingness to learn and develop technical skills in a busy support environment Job Offer • Competitive daily rate of £180 - £230 GBP., • Opportunity to work in the Not for Profit industry in London., • Be part of a medium-sized organisation with a focus on innovation., • Chance to enhance your IT skills and gain valuable experience.

AV Project Manager CUSTOM INSTALL – I am in need of a top of the pile experienced residential AV Project Manager that has at least 5years successful delivery of bespoke high end AV integration projects. The projects you will be working on will be in London and the southern home counties. The client are a medium sized AV high end systems integrator who due to continued growth need to add a new member of the team. Skills knowledge needed: • Successful project on time on budget AV delivery, • Thorough understanding of profit and loss (P&L), • Able to run multiple AV projects, • Excellent knowledge of project management IT packages, • A whizz with paperwork, • Client facing both end users, interior designers and M&E contractors, • Technical knowledge of Crestron, Control4, Lutron, Home IT networking, Audio, • The ability to manage and motivate a team, • Project planning and timescales YOU MUST BE LIVING IN THE UK AND ALLOWED TO WORK HERE LEGALLY AND SHOW A CLEARLY DEFINED SKILL SET WITHIN THE CV AV A-V A/V AUDIOVISUAL AUDIO-VISUAL AUDIO/VISUAL CRESTRON LUTRON CEDIA CI CUSTOM INSTALL CINEMA RESIDENTIAL HOME AUTOMATION SMARTHOME INTEGRATION INSTALLATION RESIDENTIAL SURREY LONDON

AV Technical Design Consultant / Estimator - MDUs - This is a newly created position that is looking for someone that has a min of 5 years experience within the AV MDU market place. These projects will need have been between 50 - 500 apartments. You will be a commercially astute designer that is used to working with design briefs from M&E contractors, Technical Design Consultancies and major large scale residential developers and be able to interpret these to full design documents. This is a 5day aweek office based position based in London. You will need to have a solid grasp of using AutoCAD to a high standard and create workable AV designs. Your technical understanding of AV and home networking needs to be second to none, this will need to encompass some if not all of the below: • Crestron, Lutron, Control4, Rako, • Home Audion / Home Cinema, • Full smarthome automation, • IT home networking, Cisco, Draytek, Ruckus, • Speaker and projection deployment YOU MUST BE LIVING IN THE UK AND ALLOWED TO WORK HERE LEGALLY AND SHOW A CLEARLY DEFINED SKILL SET WITHIN THE CV AV A-V A/V AUDIOVISUAL AUDIO-VISUAL AUDIOVISUAL CEDIA MDUS MDU COMMERCIAL DESIGN DOCUMENTATION COSTINGS SMARTOME AUTOMATION LIGHTING SOUND AUDIO NETWORKING CISCO CRESTRON LUTRON CONTROL4 RAKO SPECIFICATION ESTIMATOR ESTIMATING CAD AUTOCAD

Desktop Support Analyst Rate - £200 (A day)Location - London (Liverpool Street)Duration - 3 Months (Initially)IR35 - Outside KEY RESPONSIBILITIES • Serve as the primary IT support contact for the London office, handling hardware, software, and connectivity issues in a timely and professional manner, • Provide end-user support within a Citrix Virtual Desktop Infrastructure (VDI) environment, including troubleshooting session and application issues via Citrix Director, • Manage end-user onboarding and offboarding, including hardware provisioning, account setup, and access management via Active Directory / Microsoft Entra ID, • Maintain and manage hardware inventory, printers, and AV equipment across the London office, • Administer and support Microsoft 365 and Windows desktop environments, including user account management and license provisioning, • Perform network troubleshooting to diagnose and resolve connectivity issues, escalating to network teams where required, • Support video conferencing and collaboration tools, including Zoom and other AV systems, • Log, track, and resolve tickets using the organization's Jira ticketing system, • Communicating software and security best practices to end users at varying levels of technical ability, • Adhere to business continuity protocols and change control processes when implementing changes to the environment, • Liaise with third-party hardware and software vendors as needed to resolve escalated issues REQUIRED QUALIFICATIONS • 3+ years of hands-on desktop support experience in a Microsoft 365 and virtualized environment, • Proven experience supporting Citrix Virtual Desktop Infrastructure (VDI), • Solid knowledge of Windows desktop operating systems and core Microsoft 365 applications, • Experience with Active Directory and/or Microsoft Entra ID for user and device management, • Strong network troubleshooting skills, including TCP/IP, DNS, DHCP, and VPN, • Confident communicator with the ability to support users of all technical backgrounds, • Strong problem-solving skills with a methodical and customer-focused approach, • Understanding of Jira processes, including incident management and change control PREFERRED QUALIFICATIONS • Experience with Zoom administration and enterprise video conferencing systems, • Familiarity with macOS support in a mixed-OS environment, • Experience using Citrix Director for session monitoring and troubleshooting, • Knowledge of Bloomberg terminal support and administration, • Previous experience in financial services or professional services environments

Croydon | £28,000 – £32,000 DOE + Benefits | Full Time, Permanent | Site-Based A leading education technology provider supporting schools across the South East is seeking an Schools IT Support Engineer to join a well-established secondary school in Surrey. This Schools IT Support Engineer role offers the opportunity to work on-site within a modern, Microsoft-based environment, supporting the day-to-day running of IT systems that directly enable teaching and learning. As an Schools IT Support Engineer, you will act as the primary technical contact on-site, ensuring users receive fast, effective support while maintaining core infrastructure across the school. This is a hands-on, varied role within a progressive education IT setting, offering strong exposure to both support and infrastructure technologies. Key Responsibilities • Act as the dedicated on-site IT Support Engineer, providing day-to-day technical support, • Deliver 1st/2nd line support across hardware, software and user issues, • Support Windows Server (2019/2022/2025) environments, • Manage Windows 11 devices and Microsoft 365 services, • Maintain wired and wireless networks, firewalls and filtering systems, • Support AV equipment and classroom technology, • Communicate clearly with users regarding issue resolution and updatesExperience Required, • Experience in an Schools IT Support Engineer or similar technical support role within Education sector, • Strong knowledge of Windows 11 and Microsoft 365, • Exposure to Windows Server environments (2019/2022), • Understanding of networking fundamentals (LAN/WAN, Wi-Fi, firewalls), • Experience supporting end-user devices and AV equipment, • Strong communication and customer service skills, • Must be commutable to Croydon on a daily basis