Front of House Team Member

Job Description: Waiter / Waitress Leader (Bubble Tea & Noodle Restaurant) Position Title: Waiter / Waitress Leader Location: W4 5 Reports To: Chef and Position Overview: We are looking for an experienced and dynamic Waiter/Waitress Leader to oversee the front-of-house team in our bubble tea and noodle restaurant. This role involves ensuring outstanding customer service, supervising the team, and managing day-to-day dining operations efficiently. Key Responsibilities: Customer Service Excellence: Greet and seat customers with a friendly and welcoming attitude. Ensure a smooth and enjoyable dining experience, addressing customer feedback promptly. Provide menu recommendations, including bubble tea options and noodle dishes. Team Leadership: Supervise, mentor, and motivate the front-of-house team during shifts. Delegate tasks effectively to ensure efficient service delivery. Assist in training and onboarding new staff members. Operational Support: Collaborate with kitchen staff and baristas to ensure timely order preparation and delivery. Monitor table turnover and cleanliness throughout service hours. Assist in managing reservations and walk-in customers. Inventory and Supplies: Oversee the availability of service essentials such as utensils, condiments, and beverages. Report inventory shortages to management for prompt replenishment. Compliance and Standards: Ensure adherence to health and safety standards. Maintain a clean, organized, and professional front-of-house environment. Qualifications and Skills: Previous experience in a supervisory role within the hospitality industry. Familiarity with bubble tea and Asian cuisine is a plus. Strong leadership and problem-solving abilities. Excellent communication and interpersonal skills. Ability to work efficiently under pressure in a fast-paced setting. Benefits: Competitive salary with tips. Opportunities for growth and professional development. Staff discounts on meals and beverages.

Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveller. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colours and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Leydi is our Modern Turkish restaurant bringing the all-day food culture of Istanbul to London from breakfast until late with expertly-prepared mangal meat & fish, heritage grain wood-fired breads, low intervention wines and a sophisticated and fun ambience. Black Lacquer is our contemporary underground cocktail bar where eclectic music is celebrated and the same singular approach is taken to the sound as to the drinks. Whatever the time or day, Black Lacquer always delivers top-notch hospitality. Job Description Reporting to the Assistant Bar Manager, the Bar Supervisor will play a crucial role in keeping the bar running smoothly day in and day out. Your commitment to exceptional service, strong organizational skills, and your ability to show everyone how it's done are key to making our place a hit. What you’ll do… Assist the Assistant Bar Manager and Bartenders in running the show and keeping the bar buzzing every day. Be the go-to person on the floor, guiding and support to the bar staff, making sure they’re all set. Lead the team in delivering outstanding customer service, handling guest inquiries, and keeping the good vibes flowing. Team up with management to develop and update the drinks menus, ensuring it reflects our brand identity and current beverage trends. Conduct regular inspections of the bar area and equipment to ensure to comply with Health and Safety regulations. Train and mentor Bartenders and floor staff on proper mixing techniques, presentation standards, and efficiency. Team up with the Assistant Bar Manager to manage the wine program, bar inventory, including ordering and restocking. Qualifications What we’re looking for… Previous experience as Head Bartender or Bar Supervisor with strong spirits knowledge. A natural people person – you’re confident behind the bar and brilliant with guests. Your humble and open to ideas. We leave our egos at the door and help get it done. You’re up for doing things differently and trying (almost) everything once. You want to be part of something bigger and have fun along the way. Additional Information What's in it for you... Opportunity to take party in an amazing opening team, Hyde is doing it differently. up to 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Enjoy an experience stay at Hyde and a meal for two after your discovery period. Goes without saying, but we’ll feed you during your shift. Extra time off to volunteer with one of our partner charities. Cycle to work scheme. The chance to make your mark in a fast-growing Brand. Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work. Excellent discounts across the entire Ennismore family of brands. Hyde is an equal opportunity employer. We endeavour to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential. Bohemian & Chic When Hyde Lounge opened in 2005, it transformed the Sunset Strip in Los Angeles, along with the concept of nightlife itself. Since then, the brand has expanded to include Hyde Hotels and Residences, Beach Clubs, and Mixology Lounges, inviting its followers to be the first to know, and introducing them to the latest and greatest in nightlife adventures. Every guest at Hyde Hotels is treated like a Hyde Lounge regular. Hyde fosters a sense of mystery – the exciting feeling that anything can happen.

About Us: Greek Street Live is a vibrant, stylish bar in the heart of Soho, known for its exceptional cocktails, live music, and lively atmosphere. We're looking for enthusiastic and dedicated Team Members to join our dynamic crew. If you have a passion for delivering excellent service and love being part of a fast-paced, energetic environment, we want to hear from you! Key Responsibilities: - Provide a warm and welcoming experience for all guests - Provide friendly, efficient service and offer drink recommendations to customers - Offer menu suggestions and answer any questions regarding food and beverage options - Maintain cleanliness and organisation of the bar area - Collaborate with the floor and bar support teams to ensure smooth service - Handle customer queries or complaints promptly and with a positive attitude - Work with speed and attention to detail during busy periods - Assist in setting up and closing down the venue, ensuring everything runs smoothly - Be a team player, always willing to lend a hand when needed What We’re Looking For: - Experience in hospitality, customer service or have knowledge in crafting cocktails is preferred, but not essential - A friendly, outgoing personality and great communication skills - Ability to work in a fast-paced environment and remain calm under pressure - Strong team spirit with a "can-do" attitude - Willingness to work evenings, weekends, and late nights - A passion for delivering exceptional customer service What We Offer: - Competitive pay - Opportunities for progression within the company - Training and development to help you grow in your role - A fun, vibrant work environment in one of Soho’s best venues - Staff discounts and perks If you’re passionate about hospitality and looking for a new challenge, apply today and join our Greek Street Live family!

Position: We are currently seeking enthusiastic and dedicated waiters to join our dynamic team. If you have a passion for excellent customer service and enjoy working in a fun and fast-paced environment, we want to hear from you! Responsibilities: Greet and seat guests with a friendly and welcoming attitude Take accurate food and drink orders and relay them to the kitchen staff Serve food and beverages promptly and efficiently Ensure guests have an enjoyable dining experience by providing attentive and personalized service Handle payments and operate the POS system Maintain cleanliness and organization of the dining area Requirements: Previous experience as a waiter or in a customer-facing role is preferred Excellent communication and interpersonal skills Ability to work in a fast-paced environment and handle busy periods with grace Strong attention to detail and a commitment to delivering high-quality service Flexibility to work various shifts, including weekends and holidays A positive and team-oriented attitude What We Offer: Weekly pay Competitive pay A fun and energetic work environment Opportunities for career growth and development Discounts on all the sister's restaurants.

Crunch is looking for a skilled and motivated Sous-chef to join our dynamic kitchen team at new site in Soho. The ideal candidate should have grill experience in a fast-paced environment, a positive attitude, and the ability to work well with others. We are looking for someone who thrives under pressure and enjoys delivering high-quality dishes consistently. Key Responsibilities: - Follow opening and closing guidelines: Ensure all prep work is completed and the kitchen is clean and organized at the start and end of each shift. - Operate the grill station efficiently in a busy kitchen: Maintain a high level of speed, accuracy, and consistency when cooking on the grill station, ensuring orders are delivered promptly and meet quality standards. - Ensure stock rotation (FIFO): Implement the First In, First Out method to keep ingredients fresh, reduce waste, and maintain proper stock levels. - Have an understanding of all other sections in the kitchen: Be versatile and able to assist in other areas of the kitchen, such as prep, cold station, or fryer, as needed to ensure a smooth workflow. - Maintain high food quality and safety standards: Follow food safety guidelines (HACCP) and ensure all dishes are prepared according to recipes and quality specifications, adhering to health and safety regulations. - Contribute to a positive and fast-paced working environment: Support and motivate team members, fostering teamwork and maintaining a calm and productive atmosphere, even during high-pressure situations. - Assist in inventory management: Help monitor and manage inventory levels, reporting shortages or overstock to management. - Ensure cleanliness and organisation of the work area: Regularly clean and sanitize the workstation, utensils, and equipment to uphold kitchen hygiene. What We Offer: - Paid trial shifts - Competitive salary of £14.5 - £16 - Earliest shift start at 8:30 and latest finish at 23:00 - How many hours do you need? We work around you! - Flexible working hours - Free uniform provided - Referral bonus of £300 for recommending new team members - Fully structured and paid training provided - Free home-made meals while you’re on shift! - Pension scheme with company contributions - Opportunity to grow within the company we’re opening new sites soon! Requirements: - Previous experience working with grills in a busy kitchen - To be a team player with a can-do attitude - Ability to perform under pressure - Have a great smile and represent the company at all times - Food Safety certificate of level 2 or above If you want to join us in creating the ultimate sandwich uprising, and ready to join a team where you can grow, we'd love to hear from you! Crunch Team 🤘🏼🥪

Job Summary: NEW OPENING! We are seeking a friendly, motivated, and experienced Barista & front of house to join our team at Les Filles Cafe. The ideal candidate will have a passion for coffee and providing exceptional customer service. You will be responsible for preparing and serving a variety of coffee drinks, maintaining a clean and welcoming environment, and ensuring customer satisfaction. Key Responsibilities: Customer Service: Greet customers warmly and assist them in selecting beverages and food items. Provide information on our menu, answer questions, and handle special requests. Drink Preparation: Prepare and serve a wide variety of coffee and tea drinks, including espresso-based beverages, drip coffee, and specialty drinks. Follow recipes and presentation standards. Equipment Maintenance: Operate and maintain coffee-making equipment, such as espresso machines, grinders, and brewers. Ensure machines are clean and in proper working order. Food Handling: Prepare and serve light food items such as pastries, sandwiches, and salads. Follow health and safety regulations for food handling and preparation. Cash Handling: Accurately process transactions using the POS system, handle cash, credit card payments, and provide correct change. Maintain a balanced cash drawer. Cleanliness: Maintain a clean and organized workspace, including the coffee bar, seating area, and restrooms. Perform regular cleaning tasks as per the cleaning schedule. Stock Management: Monitor inventory levels and restock supplies as needed. Inform the manager of low stock levels and assist with inventory counts. Team Collaboration: Work effectively with other team members to ensure smooth operations. Communicate openly and contribute to a positive work environment. Qualifications: MUST HAVE BARISTA EXPERIENCE, PLEASE DON’T APPLY IF YOU DON’T HAVE ANY EXPERIENCE. Skills: High proficiency in operating coffee equipment. Strong customer service skills with a friendly and approachable demeanor. Ability to multitask and work efficiently in a fast-paced environment. Good communication skills and the ability to work as part of a team. Knowledge: Basic knowledge of coffee brewing techniques and various coffee beans and blends. Attributes: Attention to detail, reliability, punctuality, and a positive attitude. Physical Requirements: Ability to stand for long periods, lift up to 25 lbs, and perform repetitive tasks.

Overview The Counter Soho is looking for an experienced and dynamic Assistant General Manager to join our leadership team. Located on Kingly Street, near the bustling Carnaby Street, our restaurant offers a unique mix of Aegean flavours from Greece and Turkey, created by Chef Demirasal. Our dishes, inspired by his Izmir heritage, feature Mediterranean and Levantine influences, providing guests with an unforgettable dining experience. Key Responsibilities - Manage and inspire a team of staff to deliver exceptional service and achieve targets. - Oversee daily operations, including staff scheduling, inventory, and maintaining high cleanliness standards. - Provide training opportunities and promote a culture of teamwork and continuous improvement. - Ensure compliance with all food safety and health regulations, maintaining hygiene standards. - Build and maintain strong relationships with suppliers and partners to support restaurant goals. - Requirements - Previous experience in a managerial role within the hospitality industry, ideally in a restaurant setting. - Proven track record of driving busy operations - Thinking on your feet and being active on a floor - please note it's not a laptop role we need you to be present during service. - Strong leadership, communication, and interpersonal skills with the ability to inspire and motivate a team. - Knowledge of relevant food safety and licensing regulations. - Flexibility to work evenings, weekends, and holidays as required. Preferred Qualifications - Experience in a chef-led restaurant setting is a BONUS. - Strong customer service skills with the ability to build positive relationships with guests and colleagues. Benefits - Recognition programs for outstanding performance. - WPA medical cash health plan. - Free lunch during shifts. - Along with performance-based incentives. - Opportunities for career advancement and professional development. - Enjoy perks and discounts across portfolio companies. - Collaborative and team-oriented atmosphere.

- Hourly Pay: Up to £12.75 (£13.50 from 31st March) - Performance Bonus: paid quarterly (earn £0.50/£0.75/£1 per hour, based on store performance and hours worked) - Hours: Full-time, 35 hours per week - Benefits: • Wagestream financial support (withdraw money before pay day) • Symbio - health & wellbeing support (GP, counsellor, physiotherapist) • Free healthy food on every shift • Generous in-store discounts • Structured training and onboarding plan • Career development opportunities • Closed on Christmas and New Year Join our team! We’re looking for a motivated, high-standard Team Leader focused on food and guest service to join our fast-paced healthy eating food business. At Tossed, our mission is simple: to serve "healthy and delicious food, made fresh, with love.” Every ingredient and meal is prepared with care and passion, and we’re looking for someone who shares this commitment. ** About the Role:** As a Team Leader, you’ll work closely with the General Manager, leading by example to create a welcoming and fun atmosphere while supporting your team to deliver exceptional service. You’ll manage daily operations, including food production, waste, and service, while coaching and developing your team to reach their full potential. Who You Are: - A team player who can lead, train, and inspire - Able to problem-solve under pressure with a calm, constructive approach - Skilled in handling guest feedback and creating a positive store environment - Detail-oriented, adaptable, and motivated to grow - Excellent communicator Why Join Us? If you’re looking for a new challenge or a place to grow your career, this is the perfect opportunity. Apply now to start immediately and be part of a team that’s passionate about health, wellness, and delivering an exceptional experience. ** Ready to make a difference? Apply today!**