Head Receptionist - Fallow

Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Bartender at Fallow, you will play a key role in delivering outstanding drinks and service while maintaining the highest standards of quality and hospitality. You will have the opportunity to contribute to an innovative and sustainable beverage program and work alongside a passionate team to create exceptional guest experiences. Key responsibilities: • Prepare and serve expertly crafted cocktails, wines, and beverages to the highest standards., • Provide knowledgeable and engaging service, guiding guests through the drink menu with recommendations and pairings., • Maintain stock levels, ensure proper rotation, and assist with ordering ingredients as needed., • Keep the bar area clean, organized, and compliant with health and safety standards., • Work closely with the bar and front-of-house teams to ensure seamless service., • Stay up-to-date with trends in mixology and sustainability to contribute to menu innovation. About you: • Previous experience as a Bartender in a high-quality, fast-paced environment., • Passion for mixology, cocktails, and sustainable beverage practices., • Excellent customer service and communication skills., • Strong attention to detail and ability to work efficiently under pressure., • A team player with a positive attitude and a commitment to hospitality. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. We are looking for an enthusiastic and dedicated Commis Waiter to join our team at Roe. This is a fantastic opportunity for someone starting their career in hospitality who is eager to learn and grow within a fast-paced, high-quality restaurant environment. As a Commis Waiter, you will support the front-of-house team in delivering outstanding service and ensuring every guest enjoys a memorable dining experience. Key responsibilities: • Provide a warm and welcoming first impression to guests., • Support the waitstaff in delivering food and drinks accurately and efficiently., • Assist in maintaining cleanliness, organization, and readiness of the dining area., • Anticipate guest needs and respond promptly to requests., • Work closely with both the front-of-house and kitchen teams to ensure smooth service., • Learn and develop menu knowledge to confidently assist guests with questions. About you: • Some prior experience in a restaurant or hospitality environment is a plus, but not essential., • Passion for food, hospitality, and sustainability., • Strong work ethic with a willingness to learn and develop., • Positive, proactive attitude with great teamwork skills., • Attention to detail and ability to remain composed in a fast-paced setting. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Chef de Partie at FALLOW, you will be responsible for running a designated section of the kitchen, ensuring high standards of food preparation, presentation, and service. This is a fantastic opportunity to work closely with experienced chefs and gain valuable experience in an innovative culinary setting. Key responsibilities: • Oversee the preparation and cooking of dishes within your designated section., • Ensure consistency and quality in every dish served., • Assist in stock rotation and ingredient ordering in line with purchasing guidelines., • Maintain a clean, organized, and efficient work environment., • Work collaboratively with the kitchen team to deliver a seamless dining experience., • Uphold food safety and hygiene standards at all times. About you: • Experience as a Chef de Partie or strong experience as a Demi Chef de Partie in a high-quality, fast-paced kitchen., • A passion for sustainability, seasonality, and innovative cooking techniques., • Strong attention to detail and a commitment to excellence., • Excellent teamwork and communication skills., • A positive, proactive attitude and a desire to learn and grow within the team. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As a Kitchen Assistant at Roe, you will play a vital role in supporting the kitchen team, ensuring a clean, organized, and efficient working environment. This is a fantastic opportunity to work closely with experienced chefs and gain valuable experience in an innovative culinary setting. Key responsibilities: • Maintain cleanliness and organization in the kitchen, including washing dishes, utensils, and kitchen equipment., • Assist with basic food preparation tasks as required by the chefs., • Ensure work surfaces, storage areas, and kitchen floors are clean and hygienic., • Handle deliveries, unpack supplies, and store ingredients correctly., • Support chefs with stock rotation and waste management to maintain high food safety standards., • Ensure compliance with all health and safety regulations. About you: • A hardworking and reliable team player with a strong work ethic., • Ability to work efficiently in a fast-paced kitchen environment., • A positive and proactive attitude with a willingness to learn., • Good organizational skills and attention to detail., • Experience in a similar role is a plus but not essential – training will be provided. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

About us Chez Antoinette Victoria is a French Brasserie with a very much homemade cuisine, the food is based on organic, seasonal and fresh produce. Schedule: • Tuesday – Friday: 11:00 – 21:00 (1-hour break) — Host & Admin, • Saturday: 11:00 – 21:00 (1-hour break) — Host only Role Overview We are looking for a confident, organised, and hospitality-experienced Host/Admin to join the team at Chez Antoinette Victoria. This role is essential in ensuring smooth daily operations, excellent guest experience, and efficient reservation and seating management. The successful candidate will be the primary point of contact for reservations, guest enquiries, and front-of-house coordination, working closely with the team to maintain high service standards. Key Responsibilities Reservations & Systems • Manage SevenRooms and OpenTable on a daily basis, including:, • Settings, experiences, and offers, • Booking updates and availability control, • Organise table seating and manage the floor plan, • Assign tables and plan shifts in advance, • Handle group bookings up to 30 guests, • Work alongside our Events Manager for events of 30+ guests Guest Experience • Welcome and greet guests professionally, • Answer phone enquiries in a clear and friendly manner, • Manage email enquiries efficiently and promptly, • Be responsible for guest reviews and follow-up where needed Operations & Administration • Prepare and place table cards as required, • Ensure menus and outdoor boards are updated, • Support front-of-house organisation and coordination, • Maintain high standards of presentation and service What we are looking for The ideal candidate will have: • Background in hospitality, • Experience with reservation systems (SevenRooms/OpenTable preferred), • Strong organisational skills, • Excellent communication skills, • Confident and mature demeanour, • Ability to multitask in a fast-paced environment, • Professional and welcoming attitude If you are passionate about hospitality and enjoy being the key link between guests and the restaurant team, we would love to hear from you.

The Pachamama family is proudly delivering an exceptional guest experience at the venues in central London. As an experienced Host / Hostess,we count on your skills to thrive in our dynamic restaurant environment. Responsibilities: • Answer customer questions about the menu, restaurant, and policies, • Handle customer concerns and notify management when needed, • Assist guests with special requests (highchairs, accessibility seating, etc.), • Warmly greet guests as they arrive, • Manage the seating chart and guide guests to their tables For the Host / Hostess role, we offer the following benefits and opportunities: • Attractive salary based on your skills and experience., • Referral scheme with a £300 bonus for a successful candidate., • Complimentary breakfast, lunch, and dinner for all employees., • Generous staff discount at all group's restaurants., • 28 days of holiday, ensuring a balanced professional and personal life., • Opportunities for career development, regular appraisals to discuss progress and perspectives. Other benefits include: • Comprehensive on-the-job training to enhance your skills and knowledge., • A friendly and positive work environment fostering respect and teamwork., • Psychological, financial and legal support available through our Employee Assistance Programme (EAP)., • Salary paid monthly -- on the last Friday of each month., • Wagestream access, allowing you to stream up to 50% of your earnings at any time., • Pension scheme with a 3% employer contribution., • Opportunities for career development, regular appraisals to discuss progress and perspectives. If this sounds of interest to you, please apply. Join the family and grow with us at Pachamama Group! This is your chance to be a part of something extremely exciting as we are planning great openings in the nearest future.

Our Front of House team is currently looking for an experienced Reception Supervisor to join the family. Service is always at the forefront so you need to be exceptionally welcoming, dynamic and very friendly. Our guests choose us for a memorable experience, and you will be part of making each experience extra special. Your Rewards: As a Reception Supervisor, we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include: • Highly competitive salary, • 50% Discount on food and drink for up to 6 people to use in Duck & Waffle or SUSHISAMBA® restaurants, • 28 day’s holiday allowance, • Complimentary breakfast and dinner during shifts, • Cycle to work scheme, • 'Refer-a-friend’ cash incentive scheme, • Employee of the Month rewards, • Internal Training and career development, • Pension Scheme – including employer contributions, • Yearly Staff award ceremony and party Your Requirements: The Reception Supervisor is responsible for supervising and leading all aspects of the front of house host program. Working closely with the entire management team, the focus will be on staff training, development, scheduling and operational procedures ensuring all Host/Receptionists deliver attentive, courteous and efficient service to guests throughout their dining experience. The role is responsible for assisting the restaurant managers in all aspects of restaurant operation. As a Reception Supervisor, we would love you to have: • At least 2 years of Reception/Host experience in a fast-paced hospitality environment, • Availability to work evenings, weekends and most holidays, • Excellent written and verbal English language communication skills, • Promptly answer phones with appropriate scripting, • Greet guests and seat them at tables or in waiting areas, • Exceptional attention to detail, • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly, and customers'; concerns are addressed, • Direct guests to cloakrooms and waiting areas such as Bar and/or lounge, • Must have a professional and well-groomed appearance, as he/she is the first impression of the restaurant, • Ability to multi-task and follow directions, • Flexibility in scheduling is strongly preferred Details Salary: Up to £18 / Hour Schedule: Full Time Experience: Minimum 2 years of experience Location: Duck & Waflle Heron Tower, 110 Bishopsgate, London EC2N 4AY UK

Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Receptionist, you will be responsible for providing a warm, friendly, and efficient welcome to all guests, ensuring they have a smooth and enjoyable experience from arrival to departure. This role involves managing reservations, assisting with guest inquiries, and supporting the front-of-house team to maximize guest satisfaction and table occupancy. About the role: • Part time., • Must be available evenings and weekends. Key responsibilities: • Greet guests with a warm and professional demeanour, ensuring a positive first impression., • Manage reservations, seating arrangements, and guest flow to optimize the dining experience., • Handle phone and email inquiries, providing accurate information and assisting with bookings., • Work closely with the front-of-house and management team to ensure seamless service., • Maintain an organized and efficient reception area., • Assist with special requests and accommodate guest needs whenever possible. About you: • Previous experience as a Receptionist or Host in a high-quality hospitality environment., • Exceptional customer service and communication skills., • Strong organizational skills and attention to detail., • Ability to multitask and remain calm under pressure., • A team player with a positive and proactive attitude., • Proficient in utilizing the Seven Rooms booking system. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Your Role: We are currently looking for an experienced Door Host-Hostess to join our SUSHISAMBA family. The Door Host-Hostess are the first and last point of contact our guests face when visiting our venues, this role requires someone who is incredibly dynamic, and leaves a great first and last impression on each and every one of our guests. You will need to be vigilant at all times and highly organised during our very busy periods in directing our guests to the right restaurant/bar locations, informing the relevant restaurant host on who is arriving, and ensuring the operation runs smoothly. Your Rewards: As a Door Host-Hostess, we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include: • Highly competitive salary, • 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants, • 28 day’s holiday allowance, • Complimentary breakfast and dinner during shifts, • 'Refer-a-friend’ cash incentive scheme, • Employee of the Month rewards, • Internal Training and career development, • Pension Scheme – including employer contributions, • Yearly Staff award ceremony and party Your Requirements: As a Door Host-Hostess, we would love you to have: • Experience working in a fast-paced environment, • Previous experience in guest services, reception and concierge is advantageous, • Availability to work 5 days a week between (Monday - Sunday), • Good communication skills and passion for the hospitality industry, • A professional appearance, as you are the first impression of the restaurant, • Ability to multi-task and follow directions, • Flexibility in scheduling is strongly preferred, • Activating everything that you do with passion Your Restaurant: SUSHISAMBA 110 Bishopsgate - EC2N 4AY

We’re looking for a full time a Senior Receptionist to join The Ivy Collection. Working closely with the front of house of all reception team ensuring all functions are carried out in accordance with agreed procedures, protocols and time scales. You’ll welcome all our guests at the highest standards, making everyone from business people to locals feel like our only guest. Who are we? Iconic but accessible. Glamorous but good fun. Prestigious but unpretentious. The Ivy Collection is bringing a touch of The Ivy magic to the rest of London and beyond, with fabulous food you’d happily eat every day and service you’d expect from the best. Who are you? You are: Current / previous experience working as Receptionist / Senior Receptionist in a top restaurant or hotel, not necessarily a five star but somewhere known for its service and style. A good communicator, exceptionally friendly and inclusive, even after a long shift Experience in supporting the seamless running of a restaurant by providing excellent guest service. Ability to work effectively as part of a team and work on your own initiative. What’s in it for you? As well as a chance to add one of the world’s most prestigious names to your CV, you’ll get: Top class training, before the job, and on the job. Meals from our menu and discount in all our restaurants. Lots of benefits including your uniform, childcare vouchers, cycle to work scheme, a recommend a friend scheme and savings on things like gym membership and cinema tickets. A salary you’ll be hard pressed to beat.

We’re looking for a full time Receptionist to join The Ivy Collection. Working closely with the front of house team to make sure high standards are maintained. You’ll welcome all our guests at the highest standards, making everyone from business people to locals feel like our only guest. Who are we? Iconic but accessible. Glamorous but good fun. Prestigious but unpretentious. The Ivy Collection is bringing a touch of The Ivy magic to the rest of London and beyond, with fabulous food you’d happily eat every day and service you’d expect from the best. Who are you? You are: Current / previous experience working as Receptionist in a top restaurant or hotel, not necessarily a five star but somewhere known for its service and style. A good communicator, exceptionally friendly and inclusive, even after a long shift Experience in supporting the seamless running of a restaurant by providing excellent guest service. Ability to work effectively as part of a team and work on your own initiative. What’s in it for you? As well as a chance to add one of the world’s most prestigious names to your CV, you’ll get: Top class training, before the job, and on the job Meals from our menu and discount in all our restaurants Lots of benefits including your uniform, childcare vouchers, cycle to work scheme, a recommend a friend scheme and savings on things like gym membership and cinema tickets A salary you’ll be hard pressed to beat

Sales Admin & Host – Events & Hospitality We’re looking for a proactive, people-loving Sales Admin & Host to support our events and bookings team, with a particular focus on the Mary Read Boat. This role is perfect for someone who enjoys both the behind-the-scenes organisation and being front-facing with clients, helping to upsell spaces, packages and experiences. You’ll play a key role in ensuring bookings run smoothly from first enquiry to event day, while delivering an outstanding customer experience. Key Responsibilities - Sales & Administration • Accurately entering customer enquiries and orders into our CRM system, • Processing quotations and following up with clients, • Managing the end-to-end booking process, from enquiry to confirmation, • Ensuring agreed delivery dates, event details and client expectations are met, • Liaising with internal teams to ensure all event requirements are clearly communicated, • Upsell areas and packages Customer Communication • Handling customer queries via email and phone in a friendly, professional manner, • Acting as a point of contact for clients before and during their booking journey, • Building strong relationships with clients to encourage repeat bookings Upselling & Hosting • Confidently upselling areas, packages and add-ons (food, drinks, experiences), • Supporting on-site hosting when required, welcoming guests and clients, • Ensuring every guest feels looked after and has a great experience What We’re Looking For • A natural people person — warm, outgoing and full of personality, • A confident communicator who enjoys speaking to clients and building rapport, • Highly organised, polished and able to juggle multiple bookings, • Comfortable working in a fast-paced hospitality or events environment, • Previous experience in hospitality, front-of-house, sales admin or events, • A genuine passion for great service and making people feel welcome Why Join Us? • Work in a unique, creative hospitality environment, • Be part of a friendly, supportive team, • Develop your skills across sales, events and customer experience, • Opportunities to grow within the business