Health Care Assistant (HCA) - UKSONO Healthcare Tunbridge Wells - Royal Tunbridge Wells

PATIENT COORDINATOR & CLINIC ASSISTANT

Employer: UKSONO Healthcare

Location: Tunbridge Wells (Primary Place of Work)

Hours: Minimum 30 Hours Per Week

Salary: £17,160 – £20,280 per annum (depending on age, experience and qualifications, and in accordance with National Minimum Wage legislation)

Start Date: Immediate

About UKSONO Healthcare

UKSONO Healthcare is a CQC-regulated private diagnostic ultrasound and health screening provider delivering high-quality patient-centred healthcare services across Kent and London. We are committed to providing exceptional patient care in a professional, friendly and supportive environment.

As our clinics continue to grow, we are seeking an enthusiastic, organised and reliable Patient Coordinator & Clinic Assistant to support the day-to-day running of our clinics.

The Role

This is a varied patient-facing role supporting clinic operations, patient care and administration.

Tunbridge Wells will be your primary place of work. However, the successful candidate must be willing to travel to and support other UKSONO Healthcare clinic locations, including Orpington and Canary Wharf, as required.

Key Responsibilities

• Welcoming patients and ensuring an excellent patient experience
• Managing appointments and clinic schedules
• Answering telephone and email enquiries
• Processing patient registrations and payments
• Supporting clinic administration
• Acting as a chaperone during examinations when required
• Preparing clinic rooms before and after clinics
• Maintaining clinic stock and supplies
• Supporting the sonographer and clinical team
• Maintaining patient confidentiality and professionalism at all times

Requirements

• Excellent communication and interpersonal skills
• Professional and friendly manner
• Good organisational skills
• Basic IT skills
• Ability to work independently and as part of a team
• Willingness to travel between clinic locations when required
• Right to work in the UK

Desirable

• Previous healthcare, receptionist, administrative or customer service experience
• Previous NHS or private healthcare experience
• Full UK driving licence

Healthcare experience is desirable but not essential as full training will be provided.

Benefits

• Full training provided
• Minimum 30 contracted hours per week
• 22 days annual leave plus bank holidays (pro rata)
• Statutory maternity pay after 12 months’ continuous service
• Travel expenses between clinic locations covered by UKSONO Healthcare
• Supportive and friendly working environment
• Opportunity to develop within a growing healthcare organisation

How to Apply

Please submit your CV together with a brief covering statement outlining your experience, availability and suitability for the role.