Host / Hostess - Well founded group

Your Role: We are currently looking for an experienced Door Host-Hostess to join our SUSHISAMBA family. The Door Host-Hostess are the first and last point of contact our guests face when visiting our venues, this role requires someone who is incredibly dynamic, and leaves a great first and last impression on each and every one of our guests. You will need to be vigilant at all times and highly organised during our very busy periods in directing our guests to the right restaurant/bar locations, informing the relevant restaurant host on who is arriving, and ensuring the operation runs smoothly. Your Rewards: As a Door Host-Hostess, we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include: • Highly competitive salary, • 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants, • 28 day’s holiday allowance, • Complimentary breakfast and dinner during shifts, • 'Refer-a-friend’ cash incentive scheme, • Employee of the Month rewards, • Internal Training and career development, • Pension Scheme – including employer contributions, • Yearly Staff award ceremony and party Your Requirements: As a Door Host-Hostess, we would love you to have: • Experience working in a fast-paced environment, • Previous experience in guest services, reception and concierge is advantageous, • Availability to work 5 days a week between (Monday - Sunday), • Good communication skills and passion for the hospitality industry, • A professional appearance, as you are the first impression of the restaurant, • Ability to multi-task and follow directions, • Flexibility in scheduling is strongly preferred, • Activating everything that you do with passion Your Restaurant: SUSHISAMBA 110 Bishopsgate - EC2N 4AY

We are currently seeking a meticulous and customer-focused Cloakroom Attendant to join our dynamic team. As a Cloakroom Attendant, you will play a vital role in ensuring the comfort and convenience of our guests by providing a secure and efficient cloakroom service. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be an integral part of the experience in our restaurant. Key Responsibilities: • Greet and assist guests with the check-in and retrieval of personal belongings., • Maintain a secure and organized cloakroom area., • Provide courteous and efficient service to guests, addressing inquiries and special requests., • Collaborate with other staff members to ensure a seamless guest experience., • Keep the cloakroom area clean and well-maintained., • Uphold the highest standards of service and guest satisfaction. Requirements: • Previous experience as a cloakroom attendant or in a customer service role is advantageous but not required., • Excellent communication and interpersonal skills., • Strong organizational skills and attention to detail., • Ability to multitask in a fast-paced environment., • Positive and friendly demeanour. Benefits: • Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group, • Unrivalled opportunities for progression across the Group, • 28 days holiday, increasing with length of service up to 5 extra days, • Recommend a friend scheme with great bonuses per individual referral, • Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more, • Reward programmes, long service awards, and staff recognition and incentives

We’re looking for a full time a Senior Receptionist to join The Ivy Collection. Working closely with the front of house of all reception team ensuring all functions are carried out in accordance with agreed procedures, protocols and time scales. You’ll welcome all our guests at the highest standards, making everyone from business people to locals feel like our only guest. Who are we? Iconic but accessible. Glamorous but good fun. Prestigious but unpretentious. The Ivy Collection is bringing a touch of The Ivy magic to the rest of London and beyond, with fabulous food you’d happily eat every day and service you’d expect from the best. Who are you? You are: Current / previous experience working as Receptionist / Senior Receptionist in a top restaurant or hotel, not necessarily a five star but somewhere known for its service and style. A good communicator, exceptionally friendly and inclusive, even after a long shift Experience in supporting the seamless running of a restaurant by providing excellent guest service. Ability to work effectively as part of a team and work on your own initiative. What’s in it for you? As well as a chance to add one of the world’s most prestigious names to your CV, you’ll get: Top class training, before the job, and on the job. Meals from our menu and discount in all our restaurants. Lots of benefits including your uniform, childcare vouchers, cycle to work scheme, a recommend a friend scheme and savings on things like gym membership and cinema tickets. A salary you’ll be hard pressed to beat.

We’re looking for a full time Receptionist to join The Ivy Collection. Working closely with the front of house team to make sure high standards are maintained. You’ll welcome all our guests at the highest standards, making everyone from business people to locals feel like our only guest. Who are we? Iconic but accessible. Glamorous but good fun. Prestigious but unpretentious. The Ivy Collection is bringing a touch of The Ivy magic to the rest of London and beyond, with fabulous food you’d happily eat every day and service you’d expect from the best. Who are you? You are: Current / previous experience working as Receptionist in a top restaurant or hotel, not necessarily a five star but somewhere known for its service and style. A good communicator, exceptionally friendly and inclusive, even after a long shift Experience in supporting the seamless running of a restaurant by providing excellent guest service. Ability to work effectively as part of a team and work on your own initiative. What’s in it for you? As well as a chance to add one of the world’s most prestigious names to your CV, you’ll get: Top class training, before the job, and on the job Meals from our menu and discount in all our restaurants Lots of benefits including your uniform, childcare vouchers, cycle to work scheme, a recommend a friend scheme and savings on things like gym membership and cinema tickets A salary you’ll be hard pressed to beat

About us Chez Antoinette Victoria is a French Brasserie with a very much homemade cuisine, the food is based on organic, seasonal and fresh produce. Schedule: • Tuesday – Friday: 11:00 – 21:00 (1-hour break) — Host & Admin, • Saturday: 11:00 – 21:00 (1-hour break) — Host only Role Overview We are looking for a confident, organised, and hospitality-experienced Host/Admin to join the team at Chez Antoinette Victoria. This role is essential in ensuring smooth daily operations, excellent guest experience, and efficient reservation and seating management. The successful candidate will be the primary point of contact for reservations, guest enquiries, and front-of-house coordination, working closely with the team to maintain high service standards. Key Responsibilities Reservations & Systems • Manage SevenRooms and OpenTable on a daily basis, including:, • Settings, experiences, and offers, • Booking updates and availability control, • Organise table seating and manage the floor plan, • Assign tables and plan shifts in advance, • Handle group bookings up to 30 guests, • Work alongside our Events Manager for events of 30+ guests Guest Experience • Welcome and greet guests professionally, • Answer phone enquiries in a clear and friendly manner, • Manage email enquiries efficiently and promptly, • Be responsible for guest reviews and follow-up where needed Operations & Administration • Prepare and place table cards as required, • Ensure menus and outdoor boards are updated, • Support front-of-house organisation and coordination, • Maintain high standards of presentation and service What we are looking for The ideal candidate will have: • Background in hospitality, • Experience with reservation systems (SevenRooms/OpenTable preferred), • Strong organisational skills, • Excellent communication skills, • Confident and mature demeanour, • Ability to multitask in a fast-paced environment, • Professional and welcoming attitude If you are passionate about hospitality and enjoy being the key link between guests and the restaurant team, we would love to hear from you.

Following a successful pop-up, chef owners Jack Croft and Will Murray officially launched FOWL in October 2023, which can be found just around the corner from their flagship restaurant Fallow St. James’s. FOWL restaurant celebrates the nation’s favourite bird through an all-in, beak-to-feet menu concept, with the addition of monthly specials brought to you in collaboration with an epic line up of foodie icons! Offering both indoor and outside dining, FOWL is open for Lunch, Dinner & Cocktails. As Head Receptionist at Fowl, you will be the face and driving force of the guest experience from first contact to fond farewell. Sitting at the heart of the front-of-house operation, you will oversee reception services, manage reservations and table flow, and lead a high-performing team with warmth, precision, and professionalism. This is a hands-on leadership role for someone who thrives in a premium, fast-paced environment and takes pride in delivering world-class hospitality - while mentoring others to do the same. Reporting Line: Assistant & General Managers (Supporting line to Head of Guest Operations). Key responsibilities: • Lead reception operations, ensuring a seamless and exceptional guest journey in the restaurant., • Act as the primary host and ambassador for Fowl, setting the tone at the front door and ensure guests are greeted professionally and with great guest service from entering to exiting the restaurant., • Oversee reservations, seating plans, and guest flow using SevenRooms and report any feedback to Head of Guest Operations., • Deliver highly personalised service to VIP and high-profile guests with discretion. Highlight VIP guests to management to ensure VIPs are looked after., • Work closely with central reservations and events to ensure continuity across the business and continue to drive revenue., • Build guest database from all walk in guests with full contact details including email addresses and full names and ensure return guests are profiled accordingly., • Train, coach, and mentor reception team members to maintain outstanding service standards., • Support recruitment, onboarding, and development of reception colleagues., • Handle guest concerns swiftly and professionally, maintaining a calm and solution-focused approach., • Collaborate closely with FOH managers and senior leadership to refine service and procedures., • Use guest feedback and team insights to drive continuous improvement., • Maintain a polished, organised, and welcoming reception environment at all times. About you: • Proven experience in a senior reception, Maître d’, or assistant management role within a premium hospitality venue., • A natural leader who inspires confidence and motivates teams., • Exceptionally organised with strong multitasking and problem-solving skills., • Polished, composed, and guest-focused—even under pressure., • Outstanding communication and interpersonal abilities., • Passionate about hospitality and creating memorable experiences., • Confident using booking platforms such as SevenRooms., • Detail-driven, proactive, and always striving for excellence. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FOWL, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Flight Club Victoria is hiring! We're looking for receptionists to join our lovely venue Flight Club Victoria! The Flight Club Family is at the heart of everything we do and , if you join us, We will always make sure you know how much we value your contribution and hard work through : • Fun friendly working environment, • Competitive hourly rates paid fortnightly, • Free lunches when you’re working, • Rewards offered throughout the year, • Great staff discount, • Excellent career development opportunities

The Pachamama family is proudly delivering an exceptional guest experience at the venues in central London. As an experienced Host / Hostess,we count on your skills to thrive in our dynamic restaurant environment. Responsibilities: • Answer customer questions about the menu, restaurant, and policies, • Handle customer concerns and notify management when needed, • Assist guests with special requests (highchairs, accessibility seating, etc.), • Warmly greet guests as they arrive, • Manage the seating chart and guide guests to their tables For the Host / Hostess role, we offer the following benefits and opportunities: • Attractive salary based on your skills and experience., • Referral scheme with a £300 bonus for a successful candidate., • Complimentary breakfast, lunch, and dinner for all employees., • Generous staff discount at all group's restaurants., • 28 days of holiday, ensuring a balanced professional and personal life., • Opportunities for career development, regular appraisals to discuss progress and perspectives. Other benefits include: • Comprehensive on-the-job training to enhance your skills and knowledge., • A friendly and positive work environment fostering respect and teamwork., • Psychological, financial and legal support available through our Employee Assistance Programme (EAP)., • Salary paid monthly -- on the last Friday of each month., • Wagestream access, allowing you to stream up to 50% of your earnings at any time., • Pension scheme with a 3% employer contribution., • Opportunities for career development, regular appraisals to discuss progress and perspectives. If this sounds of interest to you, please apply. Join the family and grow with us at Pachamama Group! This is your chance to be a part of something extremely exciting as we are planning great openings in the nearest future.