Aldwych, Aldwych, Westminster, London
Restaurants, Rooftop dining and Bars • 51-250 Employees
Hiring on JOB TODAY since June, 2021
A creative and ambitious team building one-of-a-kind hotels, restaurants and bars in Europe's most interesting neighborhoods.
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The Breakfast and Events Supervisor is responsible for overseeing the hotel's breakfast service and coordinating events, ensuring exceptional guest experiences. This role involves supervising the breakfast team, managing event operations, maintaining service standards, and ensuring smooth day-to-day food & beverage operations. Key Responsibilities: Breakfast Service Supervision: · Oversee and coordinate the daily breakfast service, ensuring efficiency and high service standards. · Ensure buffet stations are well-stocked, visually appealing, and meet hygiene and safety regulations. · Train and lead the breakfast team, ensuring guests receive attentive and friendly service. · Address and resolve any guest concerns or special requests during breakfast service. · Monitor food quality and liaise with the kitchen team to ensure timely replenishments. · Ensure cleanliness and organization of the breakfast area, complying with health and safety regulations. Team Leadership & Training: · Train and mentor breakfast and event service staff, ensuring high standards of hospitality and service. · Create staff schedules to ensure adequate coverage for breakfast service and events. · Motivate and support the team to maintain high morale and productivity. · Monitor team performance, providing feedback and implementing improvements where needed. Event Coordination & Execution: · Plan, organize, and oversee hotel events, including corporate meetings, weddings, and private functions. · Work closely with the kitchen, service, and sales teams to ensure seamless event execution. · Set up event spaces according to client requirements, including seating arrangements, table settings, and décor. · Supervise event service staff, ensuring professionalism and efficiency during events.
The Breakfast Barista is responsible for preparing and serving high-quality coffee, beverages, and breakfast items to customers in a friendly and efficient manner. The role combines barista expertise with excellent customer service, ensuring a welcoming atmosphere for guests during the morning rush. Key Requirements for the role: · Previous experience as a barista or in a customer-facing role (preferably in a high end busy environment within the hotel, leisure or hospitality industry would be a distinct advantage) · Familiarity with coffee preparation techniques (latte art) and equipment operation. · Basic knowledge of food handling and sanitation practices. · Strong communication and interpersonal skills. · Ability to multitask and work efficiently in a fast-paced environment as part of a team and work under pressure in a challenging environment with minimum supervision. · Positive attitude and commitment to providing exceptional customer service. · Basic Food Hygiene Certificate (desirable) · High standard of personal presentation · Excellent communication and interpersonal skills with a confident and outgoing personality and an ability to interact with people at all levels · Ability to take initiative and resolve queries in a practical and positive manner · Good attention to detail · Confident and outgoing personality Must have experience in LATTE ART
Upmarket Leisure looking for an experienced Waiter/ Waitress in 5* environment for our Rooftop bar! Salary depending on experience.
Upmarket Leisure looking for an experienced Bartender in 5* environment for our Rooftop bar! Salary depending on experience.
KEY ACCOUNTABILITIES & RESPONSABILITIES - To greet customer and identify their reservations. - To coordinated the bookings and ensure proper table rotation. - Invite customers to wait for their table to be ready at the bar. - To be dressed in a suitable outfit and that the appearance enhances the image of the venue. - That she / he is thoroughly informed on all promotions, and changes in the sales programme. - To be totally familiar with all food and beverage items. - That he / she knows that basic service rules and help in service if she asked to. - At all times to be aware of and practice good customer relations, assisting the guest in any way. - To attend to customer complaints satisfactorily by calling the Floor Manager. - To be continually aware of, and maintain the highest standards of personal hygiene and dress. - To ensure a team spirit and a working discipline. - To do the host stand set up according to the manual. - To answer telephone calls promptly. - To ensure a careful handling of all restaurant materials. - To keep the reception areas are kept in good order. - Maximise table efficiencies through table allocation and turning tables - Opentable (or other reservations system) experiance is an advantage
Lore of the Land is a unique pub and restaurant, with two AA Rosette, created by the British film director Guy Ritchie. The pub has been curated over three floors to capture all that is best about historic English Lore and the dining experience. The ground-floor pub pours expertly crafted pints from a curated selection of renowned breweries, alongside a considered wine list. On the first floor, our restaurant delivers a menu inspired to showcase the best of British food and seasonal ingredients. The Sunday roasts are a particular highlight. Chefs cook over charcoal and flame in the open kitchen, whilst a seat at the copper kitchen bar that overlooks all the cooking action is well sought after. Bespoke private dining experiences are also offered in the Rhed Room. Host/Hostess – Sunday only Lore of the Land is seeking a dedicated Host/Hostess to join our dynamic team for a single shift opportunity during our renowned Sunday Roast service. We take immense pride in delivering an exceptional dining experience, and as the first point of contact for our guests, you will play a key role in fostering a warm and welcoming atmosphere. If you have a passion for hospitality and delivering outstanding customer service, we would love to hear from you! Key Responsibilities: - Greet guests warmly upon arrival and make them feel welcome. - Provide accurate wait time estimates and manage reservations. - Escort guests to their tables and hand out menus. - Address guest inquiries and accommodate special requests when possible. - Maintain a polite and professional demeanour at all times. - Manage the reservation system and coordinate seating arrangements. - Keep track of available tables and ensure an efficient seating flow. - Communicate with servers and kitchen staff to prevent overloading sections. - Handle walk-ins and create a waitlist when necessary. - Relay important guest details (e.g., allergies, special occasions) to the team. - Coordinate with servers, bartenders, and managers to ensure service runs efficiently. - Answer phone calls and handle inquiries about reservations, menu options, and policies. - Assist in processing payments or managing takeout orders if required. What We Offer: - Competitive salary, with additional service charge after passing probation. - Delicious staff meals during shifts. - Exclusive staff discounts – for you and up to three guests at Lore of the Land. - Additional discounts at all Mitchells & Butlers restaurants and bars. - A healthy work-life balance in a supportive environment. - Access to Perkbox benefits. - Access to Early Pay
Full time and part time Host/Hostess wanted for Drake & Morgan’s Bar & Restaurant, The Folly. If you love what you do, then we want to hear from you, as a role at Drake & Morgan could be the next step in your career development, and not just another job. As host you will be the first point of contact for all Drake and Morgan customers, face to face & by telephone. You will meet, greet and seat all guests in a professional, courteous and friendly manner whilst being fully versed in the table plan and events business during the shift. Excellent communication skills are essential as we are looking for applicants who are able to interact freely with the team and delight customers in service. What’s in it for you? We offer competitive hourly rates, great service charge, cash tips and huge opportunities to progress into bigger roles in the future. • Career progression • Meals on duty • Full cocktail/ wine/ barista training • Company trips & incentives • Tips & Service charge • Staff Parties & Events • Great team culture • Your Birthday off & paid Drake and Morgan is the most progressive and dynamic bar/restaurant company in London. Our vibrant, individually-designed venues in The City, Canary Wharf, Bankside & Kings Cross have become the most talked about brand in London.
This is for a free spirited person who would like to occasionally attend edm parties / raves
GAIA aims to showcase the core elements of Grecian culture. Combining warm hospitality with intricate details and alluring aspects, GAIA creates a journey of discovery in each and every visit, enticing the explorer within. The homegrown food, beverage and lifestyle concept was born of a collaboration between Evgeny Kuzin and Chef Izu Ani. The Receptionist is serving as a communication hub for all departments. Assisting reception manager and supervisor with the daily duties and maintain constant and consistent presence at the desk. Greet guests in polite and timely manner upon arrival, monitor coat check service. Have a full knowledge of all relevant information regarding the restaurant, service standards and menus. Ensure all special requests are handled efficiently and accurately. Compile daily, weekly, and monthly reports. Overlook and ensure the general day-to-day correspondence and internal administration runs smoothly. Be aware of VIP guests, Food critics, special needs guests, known allergies, etc… Carry out any other reasonable requests as directed by reception and reservation manager. DAILY R E S P O N S I B I L I T I E S o Check the handover from the previous day o Open and close reception following the checklist o Check the day’s book and ensure the tables are set accordingly o Ensure the guest profiles are up to date o Update client’s profiles after each service (anything out of the ordinary to be communicated to Management team and chef) o Write service reports o Take the guests to their allocated table, pull the table and the chairs, present the menus o Ensure the reception area is clean and tidy at all times and stocked with all required stationary o Assist the floor staff with the table relays if needed o Be aware of any special requests, allergies, etc… o Prepare the pre-service briefing o Deal with all incoming enquiries by phone and email in a timely manner o Distribute the service sheets and update the management team on any profiles, particular requests, allergies, birthdays, etc… o Assist the cloakroom attendant when necessary o Handle all guest details with care and protect all personal data o Cover shifts at the reservations office if required
Our vision: At Circe’s Rooftop is to make exceptional dining experiences accessible to all. To achieve this, we have an incredible team of passionate individuals who love what they do. Our team is everything. We believe that by selecting an amazing group of people, providing them with the right training and tools, and making Circe’s Rooftop the best place they have ever worked, we can’tgo wrong. Circe’s Values: Fun: It’s who we are and the heart of everything we do Recognition: Always recognising and creatively rewarding the achievements of our people. Original: Always striving to learn, improve and explore new ideas Honest: Plain & simple, but honest & do the right thing with your team. Circes Benefits: Once a year big night out, Food/drink & entertainment Casual dress code Company Pension Free staff food 50% off your bill up to 6 guests once prebooked for family & friends Your Birthday off In house incentives to win Hospitality Action 24 Hour Support Our Promise: At Circe’s Rooftop, we value diversity and welcome individuals from all backgrounds, each with their own unique story. We believe in celebrating individuality—it’s not about blending in, but about embracing who you are. If you need any accommodations during the application process, just let us know—we’re happy to assist.
Azura is a vibrant restaurant and bar establishment in the heart of London, renowned for its exceptional dining, entertainment and guest experience. We are looking for motivated individuals who will enjoy working in a lifestyle restaurant bar operations. Responsibilities: •Greeting customers when they arrive and leave •Acting as main point of contact for reception staff •Taking phone calls for reservations •Resolving customer complaints •Supervise booking system and arrange seating arrangements •Schedule reservation for guests both in person and over the phone •Responding to emails Requirement: •Excellent communication skills •Excellent customer service skills •Patience and composure •Good computer skills •Previous working experience with SevenRooms or OpenTable booking system is a big plus
FOH/Waitering staff needed for a busy dessert restaurant in Central London. Please read the description and only apply if you can meet the following criteria: - 24 hours a week, across weekdays and weekends - Day and night shifts (finish before midnight) - £8 - £10p/h + variable service - Immediate start available