Host / Hostess

Host & Hostess

12 October 2024203 views

Expires in 20 days

We are a critically acclaimed Michelin Guide listed modern Mexican restaurant in London Bridge and a Café in Shoreditch. We are looking for talented individuals to join our team who are enthusiastic, eager to learn and team players who thrive working in a vibrant and fast paced environment. We aim to provide exceptional food, drinks, and hospitality so our guests have a special and memorable experience. We offer a great working environment, benefits and career opportunities. We love what we do and are proud of how we do it. If you think this would be the work environment for you we would love you to join our team.
Benefits include:
  • Christmas and Boxing day off
  • Staff food and drinks
  • Membership to the CODE hospitality app
  • 50% off food on tables up to 4 people
  • Paid day off on your birthday
  • Pension scheme


Responsibilities:
  • Greet guests upon arrival and departure.
  • Show guests to their tables and provide menus.
  • Manage reservations, ensuring to maximize covers.
  • Accommodate walk-ins and take their details.
  • Communicate with waiters to inform them of table times.
  • Provide accurate wait times and monitor waiting lists.
  • Inform waiters of dietary requirements and special occasions.
  • Assist waiters in setting up tables for the next bookings.
  • Build guest profiles in SevenRooms.
  • Answer calls and address guests’ queries.
  • Promptly respond to email inquiries and assist guests in making reservations.
  • Organise large group bookings, from celebratory meals and team dinners to full hires.
  • Create event sheets for large bookings, ensuring dietary requirements and drinks orders are collected in advance, and distribute them to the team.
  • Ensure we are prepared for upcoming large bookings by collecting pre-orders and deposits.
  • Keep track of cancellation and no-show charges.


Requirements
  • Experience managing reservations in a restaurant is required.
  • Experience with SevenRooms or OpenTable.
  • Excellent guest-service skills.
  • Strong communication skills (via phone, email, and in-person).
  • Exceptional organisational skills.
  • Ability to problem solve under pressure.

  • Salary £15 / £15.50 per hour (depending on experience)
  • Experience
    Required
  • Languages
    English – Advanced
  • Employment
    Full-time
  • Salary
    £15 – £15.5 hourly

pin icon13-14 Thayer Street, W1U 3JR, London

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HostLondon

Restaurant • 11-50 Employees

Hiring on JOB TODAY since November, 2022

We offer a premium Mexican dining experience, offer excellent hospitality and a warm environment for colleagues to work in as well as benefits including staff food, parties and flexible work schedules if needed.

Santo Remedio avatar icon
Santo RemedioActive 9 hours ago

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