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Hotel Reception/Host and Housekeeping - Boutique Hotels Across UK - Brothers Recruitment Agency London

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hace 15 horas3 vistas

Job Opportunity: Hospitality Associate for Boutique Hotels Across the UK


Company Overview
Join a network under the partner company of 100 Boutique Hotels across the UK, a global leader in hospitality.


Position: Hotel/Host and Housekeeping - Hospitality Associate
This role involves 30% receptionist and 70% cleaning ( housekeeping ) duties, two jobs in one.


Requirements:
Minimum two months experience as a Receptionist/Host.
Minimum one year of experience in Housekeeping.
Strong command of English (written and spoken).
Be flexible with time
The right to work in UK
DBS check ( optional )
Willingness to relocate and reside at the hotel (if required).


What We Offer
Full time contract directly with the employing company.
Salary: £41,700 per annum, monthly payment.
Training: Mandatory training program 1 year. This is a company policy requirement for all new hires.


Optional only:
Accommodation: on-site accommodation provided by the employing company at a cost per month. Candidates may opt out if accommodation is not needed.


No Upfront Costs, no payment in advance.
All deductions for accommodation (if you need accommodation) and training are applied only after employment begins and after you receive your first month's salary


Available Locations and Openings:

  1. Staines-upon-Thames Heathrow T5 - 3 candidates request
  2. Sunday Box Hill Burford Bridge Hotel - 2 candidates request
  3. Winchester Wessex Hotel by Sunday - 6 candidates request
  4. Exeter Rougemont hotel by Sunday - 4 candidates request
  5. Holland House Hotel Cardiff By Sunday - 8 candidates request
  6. Walton Hall Hotel & Spa by Sunday - 6 candidates request
  7. Bristol Grand Hotel By Sunday - 4 candidates request
  8. Atlantic Tower Liverpool - 6 candidates request

Key Responsibilities:
Perform detailed inspection and quality assurance checks across assigned areas to maintain brand-mandated levels of cleanliness, presentation, and guest comfort.
Identify and report preventive maintenance requirements, room discrepancies, and lost & found incidents through prescribed digital or manual reporting channels.
Deliver guest service interactions with courtesy and precision, in line with Belvilla Service Behavioural Standards.
Comply with all health, safety, and environmental protocols, including local regulatory norms and Belvilla Hygiene Management Guidelines (BHG).
Ensure proper calibration, storage, and upkeep of cleaning tools, housekeeping carts, and material inventories in accordance with audit and compliance schedules.
Support front-of-house operations by welcoming guests with a professional demeanor consistent with Belvilla Guest Experience Framework.
Administer room allocation systems, reservations, and guest communication workflows through designated Property Management Systems (PMS).
Handle telephonic, digital, and in-person guest correspondence with efficiency and data-confidentiality compliance.
Coordinate seamlessly with housekeeping, maintenance, and operations control teams to optimize room readiness and turnaround timelines.
Maintain accurate documentation of guest profiles, billing records, and transaction reports, ensuring compliance with Belvilla Finance Control Policies.
Execute cash and digital payment handling, invoice issuance, and reconciliation in alignment with internal audit controls.
Provide destination and property-related information, facilitating guest mobility and local experiences in accordance with Belvilla’s Host Culture Principles.
Execute comprehensive guest room and public-area servicing in accordance with Belvilla Brand Standards and defined Standard Operating Procedures (SOPs).
Conduct systematic linen management, bed-making, and inventory replenishment of in-room amenities and bathroom consumables, ensuring adherence to hygiene benchmarks.


Application Process
Interviews will be conducted via online video directly with the employed company hiring team, where a detailed job description will be provided. We are committed to a professional and transparent recruitment process.


How to Apply
Submit your application, including your CV.


Join Our Team
Be part of a dynamic hospitality group dedicated to excellence.
We value seriousness, professionalism, and a passion for guest satisfaction.


Apply today to start your career with us!
Thank you for your interest!

  • Experiencia
    Se requiere
  • Idiomas
    Inglés – Avanzado
  • Jornada
    Completa
  • Horario
    Monday - Friday
  • Salario
    41.699 £ – 41.700 £ anual
  • Extras
    Accommodation and Training

pin iconChapel Street, L3 9AG, Liverpool

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Camarero/a de HabitacionesLiverpool

Recruitment Agency • 11-50 empleados

En JOB TODAY desde octubre, 2025

Recruitment Agency

Melissa A. avatar icon
Melissa A.Activo hace 53 minutos
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