Jobs, courses & advice in hospitality • 11-50 Employees
Hiring with us since May, 2022
Hosco empowers the hospitality industry by connecting, inspiring, and providing opportunities to professionals around the world.
Base Coordinator
HoscoJob Description Being a role model to ensure the exceptional DO & CO quality is delivered on time with maximum efficiency in accordance with customer requirements Controlling all daily activities such as pick up times, base coordinator log sheet, check sheets and delivery notes are checked and updated Ensuring final checking of correct packing, by sealing trolleys prior to leaving site Working closely with Transport and Dispatch department to ensure smooth and efficient delivery of goods to aircrafts Ensuring operations adhere to all SOP’s and ALL relevant Critical Control Points, Health and Safety, Food safety and all legal requirements Defining systems of working to ensure quality of product, problems are resolved with solutions and continuous improvement initiatives are instigated Providing reports on productivity and other performance indicators to management Driving success by proactively managing team performance, provide development and succession planning opportunities As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Floor Manager
HoscoInspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.
Lencera/o - Lavandera/o
HoscoReportando al Room Division Manager, estas son las responsabilidades y funciones a título enunciativo, pero no limitativo: Uniformidad: o Lavado, planchado, arreglos y ajustes de uniformes. o Almacenamiento de stock de uniformes. Ropa de clientes: o Recogida en la habitación de la ropa del cliente. o Lavado y planchado. o Entrega al cliente en su habitación asignada. Lavado de cortinas, manteles, fundas de silla, almohadas, rellenos de nórdicos, faldones de camas, etc. Mantener limpia y ordenada la lavandería y la entrega de uniformes al personal. Otras: Asegurarse de que el uniforme y la apariencia personal estén limpios y sean profesionales. Mantener la confidencialidad de la información de propiedad. Proteger los activos de la empresa. Hablar con los demás utilizando un lenguaje claro y profesional. Contestar el teléfono usando la etiqueta apropiada. Desarrollar y mantener relaciones de trabajo positivas con los demás. Equipo de apoyo para alcanzar objetivos comunes. Realizar otras tareas laborales razonables según lo soliciten los supervisores, aquellas funciones análogas y/o equivalentes, inherentes a la propia prestación profesional. Asegurarse de que se cumple el procedimiento de incendios y los protocolos de Prevención de Riesgos Laborales del hotel en el departamento. Asegurarse de que cualquier actividad sospechosa o algo inusual debe ser reportado inmediatamente. Respetar todas las medidas y protocolos de prevención de riesgos laborales, distanciamiento social, limpieza y desinfección. ¿Qué ofrecemos? • Tarjeta de beneficios con tarifas de descuentos en Accor en todo el mundo. • Formación continua a través de nuestra plataforma Academy. • Oportunidad de desarrollar tu talento y crecer dentro de la propiedad y en todo el mundo. Nuestro compromiso con la Diversidad & Inclusión: Somos una empresa inclusiva y nuestra ambición es atraer, reclutar y promover talentos diversos. ¿Por qué trabajar para Accor? Somos mucho más que un líder mundial. Te damos la bienvenida tal y como eres y puedes encontrar un trabajo y una marca que se ajuste a tu personalidad. Te apoyamos para que crezcas y aprendas cada día, asegurándonos de que el trabajo aporte un propósito a tu vida, para que durante tu viaje con nosotros, puedas seguir explorando las ilimitadas posibilidades de Accor. Al unirte a Accor, cada capítulo de tu historia es tuyo y juntos podemos imaginar la hospitalidad del mañana. Descubre la vida que te espera en Accor. Haz lo que te gusta, preocúpate por el mundo, atrévete a desafiar el statu quo! #BELIMITLESS Ser altamente responsable y discreto. Contar con capacidad para trabajar bien bajo presión en un entorno dinámico. Capacidad para trabajar con cohesión como parte de un equipo. Se valorará experiencia de al menos 1 año en mismo puesto o similar. Educación segundaria obligatoria. Idioma: español avanzado. Upscale, 5 star hotel in Barcelona, Port Olimpic, being in the city centre, but only a few metres from the beach A Sofitel Hotel in Barcelona! With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers. It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people. Our service and commitment is focused on satisfying the needs of all our guests so that they can make the most of their stay in Barcelona. Barcelona, the city of Gaudí, is one of the most modern cities in the country, and not surprisingly, major technological congresses such as Mobile World are held in this city. Not everything is future, culture and history are essential to understand its people. The Sofitel hotel is located opposite Barceloneta, its most famous beach. A few minutes walk away is the Gothic Quarter, one of the main tourist attractions of Barcelona. It is well connected to the airport and the train station.
Housekeeper
HoscoWe are seeking a confident Housekeeper to become part of our Team at Citadines South Kensington, London. Our properties operate 24/7; therefore, the department works on an early and late shift, on a rotating basis. Please note this is a managerial role, leading a team of one, a Housekeeping Supervisor, and the outsourced agency team. As our Housekeeper, you will: Lead the Housekeeping Team, managing both employees and external workers through our outsourced partners, ensuring that the standards of cleaning, hygiene, stock control and staffing are maintained Plan, organise and supervise the cleaning services within the property Deal with suppliers, trade associations, outsourced partners, ensuring linen, uniform, consumable and staff costs are within budget Be responsible for departmental communications Manage reporting and budget for the Housekeeping Team Here at Citadines, we promote an Enterprising and Winning Mindset. 2 years previous experience in a similar role is desirable; however we are looking for candidates who have the right attitude to learn, good problem solving skills and the ability to apply these to the job role. This is your opportunity to be part of our team as a Housekeeper. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us The Ascott Limited (Ascott) is a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA. Ascott has about 94,000 operating units and more than 64,000 units under development, making a total of about 159,000 units in over 900 properties. As part of The Ascott Limited, Citadines offers contemporary and sleek studios and apartments with modern comforts, business connectivity and additional services that can be customised to our guests’ lifestyle and needs, with prime locations in London. If you are excited by a career in Hospitality and have a passion for providing great customer service, we look forward to hearing from you. Required skills: Customer Service, Leadership Skills, Customer Focus, Communication Skills, Time Management, Decision Making, Organisation Skills, Attention to Detail, Problem Solving, Multitasking £28620.00 per annum The leading serviced residence owner-operators, The Ascott Limited is a Singapore-owned company with over 30,000 operating serviced residence units in key cities of the Americas, Asia Pacific, Europe and the Middle East. Currently, with more than 22,000 units under development, the Company accounts to a total of more than 53,000 units in over 300 properties. With an award-winning portfolio spanning three prestigious brands, we offer the exclusive and refined experience of modern living, no matter where your travels take you next.
Fruit Supervisor
HoscoJob Description As a Fruit Supervisor you will be assisting the Head Pastry Chef/ Pastry Sous Chef/ CDP/Assembly Manager. Working hard to ensure that consistent, quality products are produced following all DO & CO standards Being a role model, leading a team Instilling a culture of job pride and ownership and motivate the team to have the ability to adapt to stressful situations and deal with any emergencies or last-minute changes to production Planning production to the daily schedule and ensuring the exceptional DO & CO quality is maintained at its highest level with maximum efficiency in accordance with DO & CO regulations as set by the Quality Assurance team Coordinating, planning, and making sure that the production is in line with the timelines. Checking daily inventory control and proceeding final ordering requests to the Purchasing team Monitoring wastage and ensuring processes are in place to keep food cost under control Understanding and ensuring operations adhere to all SOP’s and ALL relevant Critical Control Points, Health and Safety, Food safety and all legal requirements Ensuring the effective implementation of all policies and procedures, ensuring their consistent and compliant application Constantly performing quality control checks to ensure specifications are met on all produced pastry Maintaining good working relationships with all DO & CO family members Defining systems of working to ensure quality of product, problems are resolved with solutions and continuous improvement initiatives are instigated Taking responsibility for all your actions, support your team, and celebrate successes as a family As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Property Manager
Rolitex LimitedJoin our team at Rolitex Estates, a leading property agent in Greenford since 1995. We are currently seeking a dedicated Property Manager to manage our diverse property portfolio and uphold our high standards of service. Key Responsibilities: Oversee daily operations of our residential property management portfolio. Ensure properties comply with EICR, GSC and EPC regulations. Chase rent arrears and manage timely rent collection. Prepare invoices and manage financial deductions from landlord statements using our systems. Conduct weekly property inspections and provide detailed reports to landlords. Coordinate property maintenance and repairs, ensuring high standards. Step in to conduct property viewings occasionally when agents are unavailable. Collaborate with the management team for property value enhancement and revenue growth. Qualifications: Proven experience in Property Management, especially in regulatory compliance. In-depth knowledge of EICR, GSC and EPC regulations. Strong communication, interpersonal, and organisational skills. Ability to multitask effectively in a dynamic environment. Proficiency in property management software and Microsoft Office. Must have a valid driver's license and access to a personal vehicle. A relevant degree in Business Administration, Real Estate, or related field is preferred. We Offer: Competitive salary between £26,000 to £30,000, plus performance-based bonuses. Opportunities for professional development and career advancement. A collaborative and supportive work environment. A chance to work with an established and respected property agent in Greenford. Join Rolitex Estates and contribute to our mission of delivering exceptional property management services.
Senior general manager
The Hush CollectionOur lovely Hache brasseries in Kingston is looking for a senior General Manager.
Gym Manager
Energie FitnessTHE ÉNERGIE GROUP énergie has been an innovator and a disruptor in the UK and Ireland fitness market for more than a decade. In an age dominated by faceless big box budget gyms, énergie is building clubs for the future. Affordable fitness with personality, service and accessibility, reaching out to people of all ages and becoming the brand that breaks down the barriers of intimidation to everyone. Our workforce expects to ‘Take The Stage’ in our clubs. We look for passion, belief, energy and ambition. We want everyone to feel they belong in an énergie movement that will change their lives. Job Purpose Create the Fitness Club of the future and deliver fantastic business results by running a smart business, creating a uniquely special environment where members feel they belong, and staff perform at their highest level. Key Accountabilities Bring the énergie Vision, Core Values and Member Promise to life ... MAKE IT REAL - be proud of your Club, make your staff proud and your customers feel they belong - be an AMAZING ambassador for the energie brand Generate revenue by utilising marketing tools and energie business systems enhanced with your own innovation and entrepreneurial flair Manage the operation with pace and energy and make your Club sparkle every single day to achieve the highest standards in the most efficient ways Achieve outstanding business results by setting ambitious goals and relentlessly driving business performance – outsmart the competition and smash the business plan Grow the customer value by creating raving fans and a favourite place where customers are invited to come, feel they belong and want to stay Develop the "Club of the future" which delivers the ultimate fitness experience inside and out - a business that stands out from the crowd and is recognised as the best fitness Club in town Lead your team to success and manage them with tough love whilst giving them the motivation to have fun achieving results - make it a “no whingeing no shirking” culture Build a high performing team where everyone plays their own part in delivering “stand out“ results and together they enjoy the thrill of winning and constantly raising the bar Keep everything safe and legal, by exercising business discipline in all areas of compliance – play by the rules to meet the brand standards and all the statutory requirements Responsibilities & Duties Business To work closely with the club owners and the énergie team to develop an ambitious business plan and take responsibility for hitting and beating the targets To efficiently manage all aspects of the day to day operation to ensure the whole club is sparkling clean and meets the highest standards and the brand expectations To initiate sales and marketing activity that drives membership numbers and find new and creative ways to increase additional revenue streams Generate a steady stream of membership recruitment opportunities through outbound prospecting Grow club membership numbers by communicating the value of club products and services Research prospects and tailor messaging to bring high volumes of new customers into club membership Generate customer data that enables team members to close membership sales and to retain members at highest levels To connect with customers in a range of external networks and virtual environments. To bring people into contact with énergie Clubs, teams and members. To become known and respected across the business and local community in the club’s catchment area To regularly review business performance, take action to keep the business on track and provide financial reporting to the owner and franchisor To fully utilise the énergie business systems and processes to attract new members and maximise opportunities to improve the performance of the business To maintain effective working relationships with businesses, the press and the local community whilst continuously monitoring local competitors To ensure all aspects of the operation and working practice complies with legal requirements and strictly adheres to énergie operating procedures detailed in the current Business Systems manual. To maintain accurate and secure membership records in line with énergie protocols and the Data Protection Act. To be committed to the Health and Safety Policy and be fully aware of the responsibility for key priorities, taking the upmost care to ensure the Club operates in a safe, legal and compliant manner. Develop and use CRM practice and tools that capture data effectively and efficiently Work as outbound prospector to reach customers in variety of locations and consumer environments Follow a clearly defined prospecting and sales process Keep customer data up to date and refreshed Use buyer personas to target and message prospects through phone, email and social media Master social tools, such as LinkedIn, Facebook etc. in order to discover more information about member prospects Network with community and corporate groups order to build relationships that open access to potential members Seek out locations and permissions to display membership offer and to canvass for members in key retaining and recreational locations General and Club Responsibilities All employees have a general duty in law to take reasonable care for the health and safety of themselves and of other persons who may be affected by their acts or omissions. To understand and be committed to the Health and Safety Policy statement and be aware of his/her responsibility for key priorities. To demonstrate commitment and enthusiasm to promote the principle of Equality and Diversity in employment and service delivery. To do whatever it takes, within reason, to make the business successful Job Personal Specification Areas SKILLS & BEHAVIOURS Business Skills Business Driver who achieves great results by intelligent analysis and an intuitive understanding of the market opportunities and initiating action to convert them to tangible revenue streams Smart Operator who runs a slick, safe and quality operation that maximises efficiency and achieves sparkling standards which comply with all the brand expectations and health and safety regulations Customer Crusader who creates a culture wherethe customer feels they belong, putting the customer experience and relationship firmly at the centre of the business People Skills Dynamic Leader who sets high standards, a fast pace and clear direction which motivates and encourages the staff to “go for it” and constantly beat the competition and smash targets Performance Manager who has credibility and quickly gains the respect of their line reports and effectively manages them whilst also playing an active part in enabling them to perform at the highest level anddeliver great results Team Builder who understand the dynamic of teams and can motivate individuals to share collective goals and work together, have fun together and achieve together Management Skills Flexible multi-tasker who has an appetite for the unusual and can cope with changing priorities and things not going to plan with a sense of humour that lightens the atmosphere on a daily basis Self Motivated Achiever who has passion, resilience, commitment, integrity and joy. A calm resolve, positive attitude and steely determination that instils confidence in all those around you Creative problem solver who is happy to be challenged by a team that are invited to question and are rewarded for finding the problems that you will resolve in innovative and clever ways Job Types: Full-time, Permanent Salary: £28,000.00-£33,000.00 per year Benefits: Company events Company pension Flexitime Gym membership Schedule: Flexitime Monday to Friday Weekend availability Ability to commute/relocate: London, W3 8DR: reliably commute or plan to relocate before starting work (required) Application question(s): Candidate must have either Gym Manager or Assistant Gym Manager or Gym Sales Manager experience to apply for this position. Experience: Gym Manager: 1 year (required) Work Location: In person
Practice Manager
JJ Law ChambersJJ Law Chambers Ltd is going through an exciting period of growth. We are looking to recruit new opportunities for individuals to join the firm (1) Practice Manager and Accounts Assistant in our West London office. Duties include: (1) Practice Manager Job details Amazing opportunity for an experienced Practice Manager About Our Client London based law firm Job Description As a Practice Manager your job duties will include but not be limited to: The management of the legal delivery team, who is responsible for the administration for lawyers and their external clients. Responsible, along with the senior management team, for the implementation and evolution of its expansion strategy. Coordination and management of senior member of staff, with a consistent aim to evolve and grow the team. Responsible for managing the digital distribution and social media posts and other marketing content for their practice groups while working on PR. Manage Chambers and directories submission process for the assigned practice groups. Support the assigned practice groups by updating relevant materials and presentations. Coordinate client events/seminars/webinars in London in conjunction with the Events team and attorneys. Assign tasks and projects to the marketing staff explaining how those duties are to be done (i.e. what level of performance will meet the supervisor’s expectations) and communicate how the successful performance of those duties will be measured. Effective communication is key to ensuring the marketing staff are productive and accurate in the work product they produce. Meet established deadlines for all projects and oversee flawless execution. Support and assist any assigned direct reports in managing workload. Skills & Competencies: Multilingual {advance level}. Must be fluent in English, Hindi, Marathi, Gujarati. Excellent organisational, interpersonal relations, written and oral communication skills required. Able to think broadly and independently and demonstrate a high level of initiative. Strong client service attitude required. Needs to work well under pressure and be an excellent problem-solver and team player with strong collaboration skills, but able to act autonomously. Must have the ability to organise and prioritise and meet deadlines. Strong attention to detail is necessary. Strong project management skills. Experience organising a high-volume workload and have excellent management skills. Qualifications & Required Experience: Preferred 4 years+ experience in a business management function and administration within professional services required; law firm experience preferred. Master’s degree in management required. Computer Skills: To perform this job successfully, an individual must be proficient in the following software: Advanced knowledge of Microsoft Office Suite, CRM Systems. Managing and maintaining files, including opening and closing files, file organisation, and file management Drafting legal documents and correspondence, including contracts, letters, and emails Dealing with clients both over the phone and face to face; providing excellent client care Coordinating and scheduling meetings and appointments Answering phone calls and responding to emails Liaising with clients, solicitors, and other professionals Conducting legal research and preparing reports Providing general administrative support to team members Processing supplier invoices and producing customer invoices. Issuing Payments Carrying out Bank reconciliation and reconciliation of other control accounts. Assisting with processing monthly payroll and quarterly VAT returns. Producing monthly and quarterly financial reports Assist with credit control Deal with any accountancy queries from customers or suppliers Requirements: Excellent communication and interpersonal skills Fluent comprehension of English, Hindi, Punjabi & Gujarati, Marathi and Pashto Excellent phone manner Strong attention to detail and accuracy Proficiency in Microsoft Office, particularly Word and Excel Ability to work as part of a team Strong organisational and time-management skills Familiarity with conveyancing processes and procedures Remuneration & benefits The position offers a competitive salary package, a friendly and close knit culture and the opportunity to develop and progress within the business. job Type: Full-time Salary: £24,000.00-£27,000.00 per year
Quality Assurance Officer
HoscoJob Description - Supporting Quality Manager in the daily running of the office and conducting daily goods-in task as outlined by the QA Supervisor and the Manager - Carrying out Hygiene Audits as well as carrying out daily, weekly, and monthly GMP Audits, raising non-conformances and following up the Non-conformances - Implementing and monitoring PRP, OPRP and HACCP plan for the entire operations, report deviations and take corrective actions. - Performing verification of all HACCP paperwork ensuring it is kept up to date - Monitoring of CCP's and temperature records - Overseeing maintaining of the traceability systems - Supporting Airline Specific verification checks in the flight assembly area, dry stores area as well as in-bound area - Preparing samples for finished product microbiological testing and taste - Overseeing & checking all chillers and dry stores within the production and warehouse, this includes, FIFO, batch codes, expiry dates, allergen segregation. - Performing verification checks of team members personal hygiene of the members in the high risk as well as high care areas - Providing regular Quality Assurance reports to enable corrective actions as appropriate and to illustrate the effectiveness of the company's food safety and food quality control measures - Training and developing production staff on food safety and food quality to equip them to maintain food safety standards within the Operations Department - Investigating customer complaints and submit detailed reports to QA Supervisors and QA Manager As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
General Manager
AntipodeaWe are a restaurant group of three restaurants based in the leafy South Western Suburbs of London. We opened in 2009 with a view to serving great food and drink to our esteemed & cherished customers most of which are local residents, be it adults, kids or our four legged friends! We are passionate about hospitality and want our teams to share this passion 100% - Aussie owned, Melbourne inspired; Antipodean at heart! We are currently recruiting for a General Manager to join our vibrant team. This is what working for us looks like: - 50% staff discount in all our establishments - 28 days paid holiday per year, rising incrementally with your length of service - A paid day off after you’ve completed a years’ service - Enrolment into company pension scheme after 3 months - Recommend a Friend scheme - Staff parties - Regular trips to producers & suppliers - Competitive salary - Real prospects at career growth – many of our team have been promoted from within Our Ideal General Manager: - Is guest focused and an eye for detail - Has great personal organisation, full of enthusiasm with an ambitious attitude to assist in generating sales and deliver profit targets - Be an inspirational leader and have the ability to help drive their teams and the business forward with staff training and development - Has an ability to maintain standards as well as speed of service - Takes pride in their workplace and assist in driving consistent brand standards - Has experience in a similar, busy environment - Wants to support & work as part of a close-knit team with good communication skills and the ability to work alongside the management team to develop ideas - Has good communication skills and the ability to work alongside the head office management team to develop ideas - Has a valid right to work in the UK is essential Responsibilities will include: - Generate sales and deliver profit targets - Management, motivation and coaching of the teams - Training of all front of house teams - Having consistent excellence in Food, Health & Safety - Driving consistent brand standards - Staff training and development - Implement Procedures and Management Techniques If this sounds like the perfect General Manager role for you then we’d love to hear from you!
Supervisor
AntipodeaWe are seeking an experienced, ambitious, dedicated & outgoing supervisor for our restaurant in Kew. Antipodea is set close to Kew Gardens and is a beautifully designed, warm and inviting restaurant. Founded on the principles of the Melbourne dining scene it enjoys a relaxed informal atmosphere during the day and transforms into a more brasserie style offering at night with truly world class food. The ideal candidate must not only be passionate about food and service but also have relevant experience in working in high volume restaurants and cafes. We deliver a consistent and fantastic range of food and beverage and want to maintain the excellence we are renowned for as we grow. The ideal candidate will be passionate about joining a forward thinking and value led company and will have the ability to generate sales and deliver profit targets whilst inspiring and motivating the team. Our clientele are a broad mix of families, young professionals and locals; therefore the ability to communicate with people on all levels is essential. The restaurant is a very fast paced and dynamic environment within which the applicant will: - Be customer focused and present exceptional standards at all times - Have an enthusiastic and ambitious attitude - Show commitment and determination - Be an inspirational leader and have the ability to drive their teams and the business forward - Show good communication skills and the ability to work alongside the management team to develop ideas Responsibilities will include: - Generate sales and deliver profit targets - Management, motivation and coaching of the teams - Having consistent excellence in Food, Health & Safety - Driving consistent brand standards - Staff training and development - Implement Procedures and Management Techniques Ultimately hospitality should be about having fun and working hard with a smile on your face. If you would like to join a team that has this attitude then please apply.
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