Marketing & Commercial Manager

The Crown - Bow We are looking for a motivated & experienced Assistant Manager to join and lead our team in our local, food focused pub. As the successful Assistant Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality, and we can offer ongoing development to support you as you grow and succeed with us. What We Offer Our Assistant Managers: Access to our Career Pathway and training and development courses Up to £33000 per annum including service charge 28 days holiday per year Flexible working hours / 40-45h per week including weekends and bank holidays 20% discount in all Young’s pubs and hotels Share Save Scheme Company Pension Scheme The Crown - Bow A gorgeous pub opposite the gates to Victoria Park, just a short stroll from London Fields. You are spoilt for choice at The Crown with the pub spanning over two floors and a beautiful terrace overlooking Victoria Park. The Chefs offer a tasty selection of British seasonal, homemade dishes available from brunch to Sunday lunch. There’s so much choice at the bar from real ales, craft beers and spirits to a vast wine list. A great local where that personal touch in service makes us stand out from the rest.

Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As** Assistant Restaurant Manager**, you will play a vital role in supporting the management team in overseeing the daily operations of the restaurant. You will ensure seamless service, maintain high standards of hospitality, and contribute to the development of a motivated and efficient team. You will also help drive profitability, uphold our sustainability values, and enhance the overall guest experience. Key Responsibilities: - Support the management team in leading and developing the front-of-house team, fostering a culture of collaboration and excellence. - Assist in overseeing daily operations, ensuring efficiency, consistency, and exceptional service standards. - Actively contribute to cost control, budgeting, and revenue optimization efforts. - Support recruitment, training, and staff development to maintain a highly engaged and skilled team. - Work closely with the kitchen and senior leadership team to refine and innovate the guest experience. - Ensure compliance with health and safety, licensing, and operational standards. - Maintain strong supplier relationships to ensure the highest quality of ingredients and products. - Lead by example with a hands-on approach, supporting team members in a fast-paced, high-volume environment. About You: - Proven experience as an Assistant Restaurant Manager or similar role in a high-end, fast-paced restaurant. - Strong leadership skills with the ability to inspire, motivate, and manage teams effectively. - Passion for hospitality, with a guest-centric mindset and excellent interpersonal skills. - A proactive, hands-on approach with a strong problem-solving mindset. - Ability to thrive under pressure and adapt to a dynamic working environment. - Commitment to sustainability and innovation, aligned with Roe’s ethos. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Job description Who We Are? Are you an experienced and passionate leader in the hospitality industry? FIGO a celebrated Italian restaurant known for its authentic cuisine and exceptional service are looking for a talented Restaurant Manager to join our team. Key Responsibilities: Oversee daily restaurant operations to ensure smooth and efficient service. Lead, train, and motivate staff to deliver outstanding customer experiences. Ensure compliance with health and safety regulations. Address customer inquiries and resolve any issues to maintain high satisfaction levels. Develop and implement strategies to improve guest services and restaurant profitability. Requirements: At least 3 years of experience in a similar role within the hospitality industry. Proven track record of delivering excellent customer service. Strong leadership and team management skills. Exceptional communication and problem-solving abilities. Ability to thrive in a fast-paced environment and handle high-pressure situations. Flexibility to work evenings, weekends, and holidays. A passion for Italian cuisine and culture is a plus. What We Offer: Competitive salary and benefits package. Opportunity to work in a vibrant and dynamic environment. Career growth and development opportunities. Be part of a team dedicated to excellence and creating unforgettable dining experiences. If you are a motivated and enthusiastic professional with a love for hospitality, we would love to hear from you! Job Type: Full-time Pay: £35,000.00-£38,000.00 per year Benefits: Company pension Discounted or free food Employee discount Schedule: 10 hour shift 12 hour shift Weekend availability Experience: Restaurant management: 3 years (required) Hospitality: 5 years (required) Customer service: 5 years (preferred) Supervising : 5 years (required) Work Location: In person

Discover Soul Mama, an immersive dining and music experience blending the vibrant culinary traditions of Africa, the Caribbean, and South America. Listed in the Evening Standard’s "Top Restaurants to Look Forward to" is one of the fastest growing restaurant brands in the country‚ serving the best of Caribbean food, fine wine and featuring world class shows. We are looking for a great Restaurant Manager & supervisor to help with the expansion of our growing family unit. • Up to £18.00 per hour Depending on experience • Busy Iconic Restaurant and Cocktail Bar • 40 for lunch, 120+ for dinner • Full time position available • Set In the Iconic Gantry Hotel in Stratford • 40/45 hours per week • Excellent opportunities to progress. • Discount on restaurant dining for up to 4 covers. • Free freshly cooked meals on duty. • Pleasant working environment with low staff turnover. • Opportunities to train, At Soul Mama, we strive to provide stellar dining & Music experiences. We are seeking an experienced restaurant manager who can oversee day-to-day operations, hire and train qualified staff members, and maintain high food standards. The restaurant manager will also be responsible for developing a positive brand image through consistent customer service and a strong understanding of restaurant protocol. With professionalism and a positive attitude, they will help contribute to the growth and popularity of our restaurant, as well as the long-term success of our employees. Objectives of this role - Oversee restaurant operations and ensure a smooth flow - Maintain a positive restaurant culture - Create work schedules that align with the restaurant’s needs - Ensure proper compliance with restaurant hygiene regulations - Train new employees to help them meet the restaurant’s expectations - Interact with diners and build positive rapport with different types of people Responsibilities - Manage and keep up smooth restaurant operations - Supervise both kitchen staff and waitstaff, providing necessary feedback - Report on weekly KPI's i.e. labour cost GP's sales forecast & Google reviews - Communicate with diners and mitigate potential conflicts - Oversee take stock of bar & Kitchen - Manage weekly and monthly payroll costs Skills and qualifications - Proven work experience in a restaurant setting - Demonstrated customer service skills - Understanding of financial management - Strong knowledge of restaurant management software - Willingness to work flexible hours Preferred qualifications - Clear verbal communication skills - Organisation skills - Clear attention to detail - Problem-solving skills - Knowledge of current food and beverage trends

This is a role within a theatrical environment. We are looking for skilled professionals with vast experience within the theatre and immersive entertainment industry. Join the Layered Reality Team as Theatre Operations Manager at Elvis Evolution Elvis Evolution is an innovative, one-of-a-kind immersive experience from Layered Reality™, the UK's leading immersive specialists, celebrating the life and legacy of Elvis Presley. Combining cutting-edge digital technology, live performers, breath-taking multimedia, and iconic music, ELVIS EVOLUTION invites guests to relive the King’s most memorable moments. Taking place at Immerse LDN at London Excel Waterfront, this high-energy, high-tech tribute promises an unforgettable experience, where guests will walk in Elvis’ blue suede shoes. Position Summary We are looking for a Theatre Operations Manager who thrives in a dynamic, fast-paced environment and is passionate about creating extraordinary guest experiences. Working closely with the Senior Operations Manager, you will play a key role in overseeing daily operations, ensuring high standards of guest service, and leading a supportive, collaborative team. This role is ideal for a proactive leader who enjoys problem-solving, team development, and delivering outstanding live events. You will be instrumental in optimising commercial performance, supporting recruitment, HR, finance, and live operations, while fostering an inclusive and engaging workplace. Why Join Us? A fun, supportive, and inclusive working environment. Opportunities for personal and professional growth and development. Company social events. Discounted food and theatre tickets. Performance-related bonus scheme. Birthday off as an extra paid holiday. 23 days of holiday plus Bank Holidays An extra holiday day for each year of completed service (up to 5 years). Work closely with the Senior Operations Manager to ensure smooth day-to-day operations across all departments, including ticketing, guest services, live performances, photography, and merchandise. Support department heads in delivering exceptional guest experiences. Equip team members with the training and tools needed to maintain high standards of presentation and service. Ensure health and safety compliance and oversee incident reporting. Handle guest queries with empathy and efficiency, making decisions on bookings, refunds, or escalations as needed. Ensure daily show reports are completed and submitted by all departments. Undertake any additional duties reasonably required. Support revenue generation across ticketing, merchandise, photography, food, and beverage. Monitor income targets and KPIs to help achieve and exceed goals. Assist with the management of the ticketing system to enhance guest experience and streamline access. Provide financial and sales insights to the Senior Operations Manager. Collaborate with partners, stakeholders, and contractors to ensure seamless operations. Support recruitment, onboarding, and training for operational team members. Help draft and manage contracts for employees, casual workers, and freelancers. Ensure company policies and procedures are upheld and regularly reviewed. Foster a positive, inclusive, and supportive team culture. Assist in HR system management, maintaining accurate records of attendance, sickness, and leave. Help organise team schedules and rotas, ensuring fairness and efficiency. Contribute to performance reviews and support team development. Work with the finance team to track budgets and manage financial reporting. Assist with payroll preparation, ensuring accuracy and timely payments. Monitor and report on sales performance to support financial planning and decision-making. What We’re Looking For We are seeking a motivated, people-focused leader with a solution-oriented approach who thrives in a fast-paced environment. If you have a passion for guest experiences, leadership, and operations, we’d love to hear from you! Essential Skills & Experience A minimum of three years’ experience in operations management within theatre, events, leisure, tourism, visitor attractions, or entertainment. Strong understanding of live event operations and team management. Experience in recruitment, onboarding, and training. Familiarity with HR processes and team development. Knowledge of health & safety regulations and best practices. Excellent organisational skills and attention to detail. A passion for creating a supportive, engaging, and inclusive work environment. Strong communication and leadership skills. Flexibility to work evenings and weekends as required. Job Details Job Title: Theatre Operations Manager Responsible To: Senior Operations Manager Job Type: Full Time (permanent) Start Date: Immediate Probation Period: 3 Months Pay: Dependent on Experience Location: ExCel London, E16 1XL Diversity & Inclusion At Layered Reality, we celebrate diversity and inclusivity, ensuring every team member feels valued and empowered. We believe that our differences make us strong. Just as every immersive experience we create blends unique elements, a diverse team is essential for crafting unforgettable memories. Inclusion is at the heart of our values because to truly connect with our guests, we must first connect with each other. Together, we’re building a culture that mirrors the inclusive stories we tell in our shows. Join us in celebrating diversity and inclusion as we create immersive entertainment that resonates with everyone. How to Apply To apply, please submit an up-to-date CV along with a Covering Letter outlining why you are excited about this opportunity and what you can bring to the role. We look forward to hearing from you!

Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As Breakfast Manager, you will play a vital role in supporting the management team in overseeing the daily operations of the restaurant. You will ensure seamless service, maintain high standards of hospitality, and contribute to the development of a motivated and efficient team. You will also help drive profitability, uphold our sustainability values, and enhance the overall guest experience. Key Responsibilities: - Support the management team in leading and developing the front-of-house team, fostering a culture of collaboration and excellence. - Assist in overseeing daily operations, ensuring efficiency, consistency, and exceptional service standards. - Actively contribute to cost control, budgeting, and revenue optimization efforts. - Support recruitment, training, and staff development to maintain a highly engaged and skilled team. - Work closely with the kitchen and senior leadership team to refine and innovate the guest experience. - Ensure compliance with health and safety, licensing, and operational standards. - Maintain strong supplier relationships to ensure the highest quality of ingredients and products. - Lead by example with a hands-on approach, supporting team members in a fast-paced, high-volume environment. About You: - Proven experience as an Assistant Restaurant Manager or similar role in a high-end, fast-paced restaurant. - Strong leadership skills with the ability to inspire, motivate, and manage teams effectively. - Passion for hospitality, with a guest-centric mindset and excellent interpersonal skills. - A proactive, hands-on approach with a strong problem-solving mindset. - Ability to thrive under pressure and adapt to a dynamic working environment. - Commitment to sustainability and innovation, aligned with Roe’s ethos. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

We are looking for experienced manager to join our team at Millions Lounge & Restaurant in Chadwell heath Job Responsibilities: Operations Management Oversee daily lounge operations (opening, closing, shift schedules). Ensure consistent quality of sheesha preparation, coal service, and hygiene. Monitor inventory of tobacco, coals, hookah equipment, and consumables. Ensure lounge ambiance is clean, inviting, and appropriate (music, lighting, seating). 2. Staff Supervision Hire, train, and manage staff (waiters, sheesha preparers, cleaners). Delegate duties and create shift schedules. Ensure staff follow safety and hygiene standards. Resolve any internal team issues or conflicts. 3. Customer Service Greet guests and handle complaints or special requests. Ensure fast, friendly, and knowledgeable service. Monitor table turnover and guest satisfaction. Build relationships with regular customers. 4. Compliance and Safety Ensure compliance with local health and safety regulations, including ventilation and fire safety. Follow laws regarding age restrictions and smoking indoors (depending on location). Maintain licenses related to tobacco use, food handling, or alcohol (if served). Conduct regular inspections of hookah equipment for cleanliness and safety. 5. Financial Management Handle cash and POS systems; reconcile daily sales. Monitor expenses, control waste, and order supplies. Help set pricing, promotions, or loyalty programs. Report financial and performance metrics to owners. 6. Marketing and Promotions Plan events (e.g., themed nights, live music, football screenings). Run or oversee social media accounts and local advertising. Collaborate with influencers or loyalty schemes. Job Requirements: - Previous experience in a restaurant or shisha lounge environment is preferred - Flexibility to work evenings and Working hours betweImmediate start

Job Title: Property Manager Location: London (Hybrid work available) Job Type: Full-Time About Us: The London Tenant is a dynamic platform revolutionising the rental experience in London. We provide trusted services for tenants and landlords, ensuring transparency, professionalism, and efficiency at every step. As we grow, we’re seeking a detail-oriented and proactive Property Manager to join our team and help us deliver exceptional service to our clients. Role Overview: As a Property Manager, you will oversee a portfolio of residential properties, acting as the main point of contact for tenants and landlords. You’ll ensure properties are maintained to high standards, manage tenancy issues, and coordinate maintenance and compliance processes. Key Responsibilities: Manage a portfolio of rental properties across London Serve as the primary liaison between landlords and tenants Conduct property inspections and organise necessary maintenance Ensure compliance with legal and safety requirements (e.g., gas certificates, EICRs) Coordinate tenancy start and end processes, including inventory checks and deposit returns Handle tenant queries and resolve issues professionally and promptly Maintain accurate records using property management software Assist in marketing and letting vacant properties when needed Requirements: Proven experience as a Property Manager or similar role Strong knowledge of UK lettings legislation and compliance standards Excellent communication and organisational skills Problem-solving mindset and ability to manage multiple priorities Tech-savvy, with experience using CRM or property management systems ARLA qualification (desirable but not essential) What We Offer: Competitive salary based on experience. Accommodation available for the right candidate. Flexible working (office/home-based blend). Opportunity to be part of a fast-growing, mission-driven company Supportive team environment with professional development opportunities. How to Apply: Submit your CV and a short cover letter outlining your experience and interest in the role.