50 Best customer support Jobs in Ilford (April 2025)

Sales Consultant within our International Student Recruitment Team: As a Sales consultant, you'll need to: identify and respond to the needs of students or education agents or Universities. Ilford College of Business Management is a rapidly growing international Recruitment education consultancy focused on helping ambitious students to achieve places at world-leading universities and work with our agents and students to understand their admission problems and develop a solution using education theory. Present your ideas and solutions in an effective Ilford College of Business Management is a leading Educational services organization providing a new generation of counselling. You'll give customers Information, help and advice about Universities courses or services with the aim of making sales and retaining clients. We are student recruitment company where all students from inside UK and outside UK from South Asia ,Africa and Middle East to Europe and UK. You'll build positive relationships in order to gain a better understanding of your clients' recruitment needs and requirements. you'll be responsible for identifying and pursuing new business opportunities, building and maintaining lasting relationships with clients, and driving sales growth for the company.. You are expected to deploy advanced selling principles and provide timely sales advice. You will work closely with the sales team to ensure alignment with agreed strategies and practices. You have to work both in the office and on the field, where they find clients and negotiate prices. Sale Consultant, will deal with the universities in the UK and Europe In all our universities and colleges with which we are affiliated and deliver Sales material to our Clients, Associate and students in the UK and outside the UK in South Asia, Middle East and Africa. Success in this role is demonstrated by providing strategic support and valuable inputs, helping firms generate leads and meet its sales objectives. Sales Consultant Duties and Responsibilities: - Acting as a point of contact between Students, Associate and Universities, Colleges. - maintain relationships with students, agents and Universities to understand their needs. - Engage with offer holders through multiple communication channels. - you will be meeting with many students, parents, agents and universities every day. - Contributing to our rapidly growing UK and international marketing and sales strategies. - Responding to Clients queries and resolving their objections to get them to make a purchase. - Working closely with students through online consultations, mentoring them throughout the application process, leading them on their journey to their dream university. - Playing a pivotal role in the commercial success of the company by pushing forward new leads to drive sales cycles towards completion. - Providing associates, students with detailed and accurate quotations and cost calculations. - Meeting with Students, Associates and Universities virtually or during sales visits. - Collaborate with the marketing team to develop and implement effective sales strategies. - Maintain accurate and up-to-date records of all sales activities in our Company system. - Creates sales plans and recommends cost-effective sales practices. - Represent Escape Ilford College of Business Management at events and exhibitions as needed. - Serves as primary sales resource and helps address issues.

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Job Description: Bike Café Assistant Location: BikeVibe, Gants Hill We’re looking for a dynamic and enthusiastic individual to join our team at BikeVibe, a unique bike showroom and café experience in Gants Hill. If you’re talkative, confident, and a quick learner, this could be the perfect role for you! About Us BikeVibe isn’t just a bike shop; it’s a hub for cycling enthusiasts and coffee lovers alike. We combine premium bike sales and servicing with a welcoming café environment, offering customers a chance to browse, book services, and enjoy a coffee, all under one roof. Responsibilities • Customer Engagement: Greet and assist customers, offering a warm and inviting experience. • Showroom Assistance: Show customers our range of bikes, explain features, and assist in booking test rides. • Cafe Duties: Serve coffee and light refreshments while maintaining a clean and organized café area. • Bike Services: Help customers book bike servicing, ensuring accurate details are recorded. • Sales Support: Promote bike accessories and provide advice on products to meet customer needs. • Stock Management: Restock café and showroom items as needed. • Incentives and Upselling: Promote bikes and services with enthusiasm, aiming to exceed sales targets. What We’re Looking For • A confident communicator who enjoys speaking to customers. • A quick learner who can grasp product knowledge and café processes efficiently. • Someone who thrives in a fast-paced environment and is eager to take initiative. • A passion for cycling and/or coffee is a bonus! What We Offer • Competitive pay with opportunities for incentives and commissions. • A vibrant, team-oriented work environment. • Full training on our bikes, café processes, and customer service approach. • Opportunities to grow with a unique and innovative business. If you’re ready to be part of a friendly and exciting team at BikeVibe, we’d love to hear from you! How to Apply Send your CV and a brief cover letter explaining why you’re the perfect fit for BikeVibe. Let’s ride into the future together!

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WINLIFE LTD

Purchasing consultant

About the Role We are looking for a Purchasing Consultant to develop and manage procurement strategies for mainly luxury goods. The ideal candidate will have experience in procurement, preferably within the luxury sector, and Mandarin language proficiency to effectively liaise with East Asian clients. Key Responsibilities - Develop luxury goods procurement strategies to support the team in making well-informed purchasing decisions. - Establish and maintain strong supplier relationships, negotiate contract terms, and oversee supply chain management. - Identify and mitigate supply chain risks, implementing proactive strategies to ensure a seamless procurement process. - Conduct market analysis, gaining in-depth insights into consumer preferences and industry trends to refine procurement strategies. - Assist in managing procurement budgets, optimising cost control measures, and improving overall efficiency. - Maintain accurate procurement records, ensuring compliance with international trade regulations and relevant legal requirements. - Prepare purchase orders and coordinate with suppliers to ensure timely deliveries. - Stay informed about international trade policies, including tariffs and import regulations, to guarantee procurement compliance. - Deliver excellent customer service by assisting clients in selecting luxury goods and providing a first-class shopping experience, all while working towards sales targets. - Preference will be given to candidates who are proficient in Mandarin and can effectively communicate with clients from East Asia. What We Are Looking For A bachelor’s degree or higher in Business Management, Supply Chain Management, or a related field is preferred. At least two years of experience in procurement or sales, ideally within the luxury goods industry. Fluency in Mandarin to facilitate effective communication with East Asian clients. Strong data analysis skills, with the ability to develop cost-optimisation strategies and assess market trends. Proficiency in procurement software and Microsoft Office. Knowledge of international trade regulations and compliance requirements. Excellent negotiation, communication, and organisational skills. Ability to make quick, strategic decisions in a high-pressure environment and manage supply chain disruptions effectively.

4151 SALES ADMINISTRATORS Job Summary: The Sales Administrator Head of the Department is responsible for overseeing the administrative functions that support the sales team. This role requires a strategic and detail-oriented individual to manage and streamline processes, ensure data accuracy, support sales operations, and lead a team of sales administrators. The ideal candidate will possess excellent organizational skills, strong leadership capabilities, and a thorough understanding of sales processes. Key Responsibilities: Leadership and Management: Lead, mentor, and manage the sales administration team to ensure high performance and professional development. Develop and implement training programs for new sales administrators. Sales Support: Oversee the administration and processing of sales orders, contracts, and related documentation. Ensure accurate and timely entry of sales data into the CRM system. Reporting and Data Management: Generate and analyze sales reports to provide insights and recommendations to the sales leadership team. Maintain accurate and up-to-date sales records and databases. Compliance and Governance: Ensure compliance with company policies, industry regulations, and legal requirements related to sales activities. Maintain confidentiality and security of sensitive sales information. Customer Interaction: Act as a point of contact for escalated customer inquiries and issues related to sales processes. TYPICAL ENTRY ROUTES AND ASSOCIATED QUALIFICATIONS There are no minimum academic requirements, although entrants typically possess GCSEs/S grades or equivalent qualifications. Training is normally provided on-the-job. NVQs/SVQs in Administration are available at Levels 3 to Level 6.

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