Are you a business? Hire customer support candidates in Ilford
This Job position is for street fundraisers: The role is to promote one of our clients raising awareness of their activities by fundraising at supermarkets, shopping centres and train stations - This is a field-based vacancy which means you will be required to travel to different supermarkets, shopping centres & retail parks in the London area (one supermarket, shopping centre or retail park per shift). We hold fundraising events daily, weekly, and monthly and currently looking to hire immediately. Key Information: • PLEASE ENSURE YOU ARE FLUENT IN ENGLISH & PLEASE ENSURE YOU ARE A UK CITIZEN. 40% commission. Using card machines as well. So, Tap and go, keep earning the 40% none stop on every sale. Clients must be Well Groomed, Presentable and Very Approachable!! BIG SMILES :) We take our work seriously. You must be able to travel daily! Benefits for you include: *** Full Training and Support given by experienced Trainers who have been selling for 20 years *** *** A Buzzing Fun Fast Paced Environment *** ** AVAILABLE - TEMP WORK. ** FULL TIME or PART TIME ** FLEXIBLE HOURS No Experience is necessary as we provide full product/service coaching, although we do welcome candidates with previous experience in Sales, Customer Service, Advertising, Promotions, Retail, Call Centre, Hospitality or Marketing. 40% commission, also weekly bonuses for the super seller!!! We provide: Full training. For Newbies and Refresher for the Experienced All Marketing Materials provided Card machines for contact-less and easy payments on spot ALL CANDIDATES MUST BE 18 OR OVER, LIVE IN THE UK - LONDON AREA AND MUST BE ABLE TO COMMUTE TO OUR LONDON OFFICE DAILY! You must provide proof of ID and Residence.
Team Leadership: Leading and managing a team of customer service representatives by providing guidance, support, and feedback. This includes setting performance goals, conducting performance reviews, and fostering a positive work environment. Training and Development: Ensuring the team is well-trained in customer service best practices, product knowledge, and company policies. This involves organizing training sessions, coaching team members, and identifying areas for skill improvement. Customer Interaction Management: Handling escalated customer inquiries and complaints, ensuring they are resolved promptly and satisfactorily. This includes communicating with customers through various channels such as phone, email, and live chat. Performance Monitoring: Monitoring and analyzing the performance of the customer service team using key performance indicators (KPIs) such as response time, resolution time, and customer satisfaction scores. Process Improvement: Identifying areas where customer service processes can be improved to enhance efficiency and customer satisfaction. This can involve implementing new tools, updating procedures, and streamlining workflows. Reporting: Preparing and presenting regular reports on team performance, customer feedback, and service metrics to senior management. This also includes making recommendations for improvements based on data analysis. Collaborative Work: Collaborating with other departments such as sales, marketing, and product development to ensure a unified approach to customer satisfaction and to convey customer feedback for product and service improvements. Resource Management: Managing customer service resources, including staffing levels, scheduling, and allocating tasks to ensure optimal team performance.
Job Title: Driver Location: Ilford, Essex Job Type: Full-Time (30-40 hours per week, contract available) Salary: £15 per hour About the Role: We are seeking a reliable and professional driver to join our team. The primary responsibility is to drive and deliver car parts and audio parts to our local partners promptly and efficiently. This is a full-time role, with working hours ranging from 30 to 40 hours per week. Key Responsibilities: Deliver car parts and audio parts to local partners in a timely manner. Ensure goods are handled carefully and delivered in excellent condition. Maintain accurate records of deliveries and receipts. Perform basic vehicle maintenance checks and report any issues. Provide excellent customer service during interactions with clients and partners. Requirements: A valid UK driving licence. Previous driving experience is an advantage. Good knowledge of Ilford and surrounding areas is beneficial. Ability to manage time effectively and meet deadlines. Reliable, punctual, and professional. What We Offer: Competitive salary of £15 per hour. Stable full-time position with a contract available. Opportunity to work in a supportive and professional environment. If you are interested in this role and meet the requirements, please apply today!
The chef will be tasked with designing innovative recipes and developing new food product lines. This includes sourcing ingredients, crafting dishes, and introducing products that align with the restaurant’s vision, core values, and strategic goals. The role requires maintaining exceptional food quality standards, overseeing the preparation and presentation of meals, managing inventory and supplies for newly created dishes or menus, ensuring compliance with food safety regulations, and keeping the kitchen safe and hygienic. Additional responsibilities include monitoring suppliers, creating recipes based on guidelines or from scratch, optimizing food presentation and packaging, maintaining profitability, and coordinating training programs for staff. Key Responsibilities: Identifying Opportunities • Perform in-depth research to explore innovative food concepts. • Source premium ingredients, cutting-edge equipment, new technologies, and skilled personnel to support product development. Planning and Development • Create food concepts that meet organizational requirements and communicate plans effectively to team members. • Uphold exceptional hygiene standards for staff, food, and kitchen operations. • Follow established procedures, specifications, and recipes to ensure consistency. Menu Development and Food Preparation • Design menus, prepare, season, and cook dishes, or oversee their preparation. • Monitor the final presentation of meals to ensure they meet quality benchmarks. • Ensure portions align with budget and cost controls. • Adapt dishes for special events or specific customer requirements. Operational Oversight • Maintain production schedules and ensure all legislative and quality standards are met. • Use specialized kitchen equipment to consistently produce high-quality meals. • Communicate effectively with team members, management, and customers. • Participate in training and development to refine skills and expertise. Procurement and Quality Assurance • Place purchase requests for necessary ingredients and equipment. • Inspect food supplies and packaging materials for quality assurance. • Select the best ingredients to enhance flavours, focusing on Pakistani, Mediterranean, and Afghan cuisines. • Manage inventory to ensure sufficient stock without excess. Customer Interaction and Issue Management • Prepare customer orders and deliveries promptly. • Address customer feedback and resolve complaints regarding food quality and taste. Team Leadership • Lead, guide, and supervise kitchen staff. • Oversee the operations of the entire kitchen or specific sections. • Maintain cleanliness, organization, and smooth workflow in all kitchen areas. Overall Responsibilities: • Prepare, assemble, cook, and present food that meets customer expectations while adhering to organizational standards. • Operate kitchen tools and equipment effectively to deliver consistent results. • Take ownership of maintaining a clean, organized, and efficient workspace.
Job Description: Bike Café Assistant Location: BikeVibe, Gants Hill We’re looking for a dynamic and enthusiastic individual to join our team at BikeVibe, a unique bike showroom and café experience in Gants Hill. If you’re talkative, confident, and a quick learner, this could be the perfect role for you! About Us BikeVibe isn’t just a bike shop; it’s a hub for cycling enthusiasts and coffee lovers alike. We combine premium bike sales and servicing with a welcoming café environment, offering customers a chance to browse, book services, and enjoy a coffee, all under one roof. Responsibilities • Customer Engagement: Greet and assist customers, offering a warm and inviting experience. • Showroom Assistance: Show customers our range of bikes, explain features, and assist in booking test rides. • Cafe Duties: Serve coffee and light refreshments while maintaining a clean and organized café area. • Bike Services: Help customers book bike servicing, ensuring accurate details are recorded. • Sales Support: Promote bike accessories and provide advice on products to meet customer needs. • Stock Management: Restock café and showroom items as needed. • Incentives and Upselling: Promote bikes and services with enthusiasm, aiming to exceed sales targets. What We’re Looking For • A confident communicator who enjoys speaking to customers. • A quick learner who can grasp product knowledge and café processes efficiently. • Someone who thrives in a fast-paced environment and is eager to take initiative. • A passion for cycling and/or coffee is a bonus! What We Offer • Competitive pay with opportunities for incentives and commissions. • A vibrant, team-oriented work environment. • Full training on our bikes, café processes, and customer service approach. • Opportunities to grow with a unique and innovative business. If you’re ready to be part of a friendly and exciting team at BikeVibe, we’d love to hear from you! How to Apply Send your CV and a brief cover letter explaining why you’re the perfect fit for BikeVibe. Let’s ride into the future together!