Customer Service Assistant - Cafe Sweet

Barista – Cafe Sweet (Day Shifts) We are looking for an experienced and friendly Barista to join our team at Cafe Sweet. This is a daytime position, working Monday to Friday from 7:00am to 3:00pm. The ideal candidate must be confident in coffee making, customer service, and able to work efficiently during busy periods. Responsibilities include: • Preparing high-quality coffees and hot drinks, • Serving customers and delivering excellent customer service, • Operating the till and handling payments, • Preparing and displaying pastries and light food items, • Assisting with stock handling and restocking, • Maintaining cleanliness and organisation of the work area, • Supporting the team during busy service periods Requirements: • Previous barista experience is essential, • Good knowledge of coffee preparation and customer preferences, • Friendly, confident and professional manner, • Ability to multitask and work in a fast-paced environment, • Reliable and punctual Hours: Monday – Friday 7:00am – 3:00pm Pay: Starting from National Minimum Wage Please only apply if you have previous barista experience.

responsible for providing assistance to a company’s customers or clients. They will need to fulfil the following important duties to excel at their job: Raising support tickets to enable tracking and resolution of customer requests Investigating and resolving customers needs then before closing support tickets Maintaining a database of customer information Escalating inquiries to the appropriate team, when necessary including working alongside technicians Checking product or service availability Assisting customers with registration or account creation Passing customer feedback onto the product or sales team to improve the organisation’s offerings

Trump International Doonbeg is a coastal haven, hidden on a sheltered corner of the Wild Atlantic Way where world-class golf meets an intimate Spa, amazing food and access to the best activities, culture, heritage and one of the most picturesque settings Ireland has to offer for conferences, meeting, incentives and special events. Recognised among the best championship Links Courses in the world and named best Golf Resort in Ireland by the Irish Golf Tour Operators Association. At the heart of the resort is the Irish Country house hotel with one of Ireland's best Hotel Restaurants, the Ocean View Restaurant, and Ocean is a recurring theme, ever present with stunning views of the rolling waves and the rugged landscape stretching as far as the eye can see to the Cliffs of Moher. Trump International Doonbeg is home to a proud and motivated workforce of over 300 staff during high season, offering a world class 5 Star Hotel workplace, with the beauty and balance of west Clare living. Job Title: Reservations Agent Department: Reservations Responsible To: Reservations Manager /Revenue Manager Type of Contract: Seasonal Main Purpose of Job: • To ensure that reservations are dealt with in a professional effective manner while maximising room and golf revenue using our systems to achieve this. This will be achieved through extending excellent customer service to all our guests., • To ensure that the department provides a high level of customer service and meets the Forbes brand standard for all reservations., • To be proficient using our PMS Opera, Opera Cloud, Lightspeed (Golf system), Book 4 Time (Spa system) and Res Diary (Restaurant system) and any new systems introduced. Training will be provided for staff if they do not have operational knowledge of the systems., • To process reservations via the telephone and or email in an efficient and courteous manner, requesting all relevant information to make the Reservation. Thus, ensuring we have all the required information which is communicated to all relevant hotel departments–ensuring we meet and exceed guest expectations., • To ensure that Housekeeping & Front Desk and other operations departments are aware of any special requirements for guests and VIP guests within the daily and weekly communication meetings, ensuring all guest requests are exceeded., • To possess a strong knowledge of the region, the resort amenities, bedrooms, and suites and therefore sell all aspects of the resort., • Follow the Revenue strategy as set out by the Revenue manager via Opera. Be familiar with Special offers and promotions on and offline., • To ensure that a form of payment is secured for all reservations processed., • To focus on all up-selling opportunities, promoting the various levels of accommodation on offer., • Assist in training new personnel on all-reservations standards and procedures., • Continuously report proactively on risks and opportunities to the Revenue Manager so that insight is created for team decision-making., • To be able to use your initiative and plan for the future and possible consequences. Being pro-active in getting tasks done and exceeding expectations of both guests and colleagues where possible., • Support & respect team members on a day-to-day basis., • Be knowledgeable on creating groups on our pms (Opera) including weddings, as assigned by the Revenue manager. Liaise with Brides & Grooms throughout the wedding process., • Meet the grooming standards as laid out by the company., • Familiarise yourself with our Circle of Commitments which link to the desired behaviours that we expect all our employees to display., • To undertake special duties or work outside the normal daily/weekly routine, • To communicate sales enquiries for Rooms, Golf, Meeting rooms & dining to the Revenue and Sales manager as appropriate., • Review no-shows and cancellations and process charges according to the hotel policy, • Liaise closely with the front office team as required on a daily basis., • Familiarize yourself with our Trump Cornerstone & participate in Trump Talk Daily., • Participate in Company training programmes as required., • Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel which can include day, evening and Saturdays & some bank holiday Mondays. (9am-5pm, 10am-6pm). Flexibility required., • To have a thorough knowledge of and adherence to the law with regard to the following company regulations: Fire regulations and procedures Health and safety regulations., • Use discretion when dealing with guests at all times, adhering to GDPR rules & regulations., • To fulfil your obligations under the Health & Safety at Work Act 1989 and any revisions or additional legislation made thereto., • To ensure that reasonable care is taken for the health and safety of yourself, other employees, guests and any other person on the premises., • To keep your work area tidy and safe and report any hazard, accident, loss or damage to management., • To be aware of trained first-aid personnel on the premises and the location of the first aid box., • To observe all safety rules and procedures, including those laid down in the Health & Safety Statement for your place of work., • To carry out and promote fire and accident drills as directed by the hotel safety officer. OTHER DUTIES: • The above is not intended to be an exhaustive list and you will be expected to comply with any reasonable requests or duties as directed by management. QUALIFYING CRITERIA • Computer literacy – word, excel, • Proven track record., • Professional Telephone etiquette, • A good mathematical skill base, • Effective organisational skills., • Strong team player, • Excellent communication skills both written and verbal., • Positive attitude, cheerful and courteous demeanour., • Ability to remain calm whilst under pressure. BENEFITS • Discounted staff and friends and family rates available in other group properties in the United States & UK., • Discounts in our Spa, Hotel & Golf course., • Opportunities to develop and grow through assisted educational opportunities., • Regular staff appreciation initiatives., • Regularly stocked canteen for meals, snacks and beverages while on duty, • Free Car parking., • Sick Benefit scheme., • Personal locker where required., • Opportunity to learn and play golf out of hours plus the opportunity to invite golf guests at a reduced rate., • Use of fitness centre out of season.

Job Title: Guest Relations 📍 Location: 10 Brompton Road, Knightsbridge, London SW1X 7QN About Us Mazlum® is one of Turkey’s most established confectionery brands with over a century of history. We take pride in our handmade chocolates, Turkish delight, and traditional sweets. Now, we are bringing this century-old legacy of flavor to the heart of Knightsbridge, London. Every guest is welcomed with the warmth and hospitality that define who we are. About You • You enjoy creating a pleasant experience for guests, • You have a well-groomed, positive, and energetic presence, • You are strong in communication and teamwork, • If you have an interest in desserts, we would be happy to have you on our team Job Description As a member of the Mazlum® team, you will help ensure that every guest feels special. From greeting guests with a smile to carefully serving our desserts, every step you take will reflect Mazlum’s warm and hospitable spirit. Requirements • Minimum 3 years of restaurant or café experience is mandatory, • Friendly, polite, and positive attitude, • Ability to adapt to teamwork in a fast-paced environment, • Legal right to work in the United Kingdom Benefits • Competitive salary based on performance, • Career development and advancement opportunities, • Employee discount on our unique products, • Supportive working environment with a family-like atmosphere Join Our Family 😊 Mazlum® is looking for friendly, sincere, and passionate team members to share its century-old legacy of sweetness with London. Let’s make every day a little sweeter together. 🍫🍭🍮

Self-Employed Financial Introducer – Commission Only (Remote) We are expanding and seeking experienced, self-motivated professionals who can introduce Ltd companies and self-employed clients seeking financial assistance solutions. This is a fully remote, commission-only opportunity ideal for experienced B2B sales professionals, brokers, introducers, or call centre agents with an existing network. 💼 The Role • Introduce limited companies and self-employed clients to our financial services, • Generate and qualify leads, • Build your own pipeline, • Work independently with full flexibility 💰 What We Offer • Uncapped commission structure, • High commission per completed case, • Fast payouts, • Ongoing support and onboarding guidance, • No cap on earnings ✅ Ideal Candidate • Experience in B2B sales or financial services, • Existing network of Ltd companies or self-employed contacts (preferred), • Confident cold caller or relationship builder, • Self-motivated and target-driven, • Looking for uncapped earning potential 📌 This is a self-employed, commission-only role.

Company IAG Real Estate Location Remote Work from Home Job Type Part-time 2–3 days per week approximately 3 hours per day Salary £35,700 per year pro rata About Us IAG Real Estate is an international property and holiday rental company specializing in short-term and mid-term accommodation. We focus on providing reliable service, clear communication, and a smooth rental experience for both guests and property owners. We are currently looking for a Remote Holiday Rental Booking Agent to support our daily operations and assist guests throughout the booking process. This role is ideal for someone seeking flexible working hours or a secondary income. Job Description As a Remote Holiday Rental Booking Agent, you will be responsible for responding to guest inquiries, managing reservations, and ensuring a smooth and professional booking experience from first contact to confirmation. You will act as a link between guests and property owners. Responsibilities Respond to guest inquiries via email phone and booking platforms Provide accurate information about properties availability and pricing Manage reservations and confirm bookings Assist guests before and after booking with any questions or issues Communicate with property owners regarding availability and readiness Maintain accurate records of bookings and guest communication Requirements Previous experience in customer service hospitality travel or real estate is an advantage Strong written and verbal communication skills Good organizational skills and attention to detail Ability to work independently and manage time effectively Basic familiarity with online booking platforms and tools Availability to work part-time with a flexible schedule What We Offer Competitive part-time salary pro rata from £35,700 per year Fully remote work from home Flexible working hours Training and ongoing support Opportunity to grow within a real estate and holiday rental company.

Join the next big thing in the fitness industry! Enthusiastic team members required for an exciting new gym concept in Dalston Square. • Candidates must be responsible, trustworthy and reliable, with an ability to work flexible hours and/or weekends., • You must have an interest or be qualified in health and fitness., • Excellent customer care and communication skills are essential., • You must be confident with IT and booking systems., • Sales aptitude is necessary to help promote our growing company to new and existing customers Looking for Wednesday 05.45 to 11.45 shifts with shift covers

As a Senior Customer Support Specialist, you will play a key role in ensuring an exceptional support experience for our clients, candidates, and internal teams. Operating remotely, you will manage complex inquiries, mentor junior support staff, and contribute to the continuous improvement of our customer service processes. This role demands strong problem-solving skills, a proactive mindset, and a deep commitment to service excellence. Key Responsibilities: -Serve as the primary escalation point for complex or high-priority support inquiries -Provide timely, professional, and solutions-oriented support across email, phone, and chat -Monitor and ensure SLA compliance and customer satisfaction targets are met -Collaborate with cross-functional teams to resolve client and candidate issues -Support onboarding and training of new support specialists -Identify trends in customer feedback and recommend process improvements -Maintain up-to-date knowledge of internal systems, processes, and recruitment operations Requirements: -3+ years of experience in a customer support or client services role, ideally in a recruitment or professional services environment -Excellent written and verbal communication skills -Strong interpersonal and problem-solving abilities -Self-motivated with the ability to work independently in a remote setting -Experience with CRM and support tools (e.g., Salesforce, Zendesk) is an advantage -High level of professionalism, empathy, and attention to detail What We Offer: -Fully remote work flexibility -Competitive salary and benefits package -Opportunities for professional development and career growth -A supportive, collaborative global team culture -Tools and resources to succeed in a virtual work environment

We are a renowned company in Dalston, now expanding our sales team. Specialising in field sales & marketing, we focus on boosting brand awareness & driving revenue while delivering excellent customer service. This full time equivalent role offers unlimited earnings, ideal for those motivated by performance & success. Our Organisation’s mission is to connect clients, brands and customers by creating long lasting relationships. All whilst providing a supportive, friendly & motivated environment’s for our teams to achieve their professional & personal goals. This role is not suitable for candidates currently in education due to the full-time equivalent commitment required. Responsibilities Sales: Engage in face-to-face acquisitions in various locations in the Essex area and drive sales and customer experience. Customer Service: Deliver top-notch customer service to ensure satisfaction, retention & customer experience. Marketing: Leverage your expertise to clearly communicate product benefits, effectively boosting brand awareness. Teamwork: Collaborate within the team to refine sales quality and tailor your approach. Client Knowledge: Provide information, stats, case studies and/or examples, and be able answer questions that customers might have. Listen: Take on advice from your mentor, to be able to grow your skills and understanding, and listen to customers and try to overcome objections. Meetings & Events: Participate in daily office meetings & optional social gatherings to grow your network and learning potential. What We Offer Recognition: Celebrate success at weekly meetings & national award ceremonies. Earning Potential: The opportunity to earn through commission and added incentives when certain sales goals are met. Company Culture: Be part of a team that moves fast, supports each other, and knows how to have fun while achieving great things together. Training & Development: Develop sales & customer service skills through one-on-one mentorship with a senior sales associate. Career Growth: Clear path to progress into leadership & mentor roles, within your first year. Incentives: Earn extra rewards, event invites & win invites on international travel events. Prime Location: Office located in the heart of Dalston. Immediate Starts Available! Requirements Communication: Strong face-to-face communication skills. Location: You must be able and willing to commute into Central London. Team Skills: Enjoy working within a team, meeting new people & building connections. Full time Equivalent Availability: Eligible and available to work in the UK for 4/5 full days a week (Between Mon-Sat). No Experience: Experience in customer-facing roles (like retail, hospitality, warehouse, sales or customer service) is a plus but not required due to the initial training they provide. Your next opportunity starts here! Apply now and submit your up to date CV and contact details for this immediate start opportunity. Successful candidates will be contacted within the next few days to answer a few questions and potentially book in for a face to face meeting at our vibrant Romford office. If you're ready to grow, achieve, and be part of something exciting, apply now and start your journey with us!