Real estate agency • 1-10 Employees
Hiring on JOB TODAY since October, 2024
The Property Expert Group is a boutique independent estate agency focussed on quality over quantity.
We are looking for a friendly, corporate, and professional Receptionist to join our London team at the Serviced Office Company Ltd. The Receptionist is responsible for delivering first-class customer services to all Clients and visitors, ensuring their business needs are always met. The role will be very diverse, and you will be expected to handle multiple tasks. KEY RESPONSIBILITIES AND DELIVERABLES: Perform reception duties in an efficient, professional, and courteous manner. ‘Front of house’ first point of contact to clients and their customers/ visitors/ couriers. Managing the switchboard and efficient call handling services. Log information on calls received, where required and maintain detailed and accurate records. Strong attention to detail. Communicate and liaise verbally and in writing between customers/suppliers/visitors/enquirers and relevant staff and interpret and respond clearly and effectively to spoken requests over the phone or in person, and to verbal or written instructions. Operate various standard office machines, including a computer and a variety of computer software, phone, franking machine, and photocopy machine. File data and perform other routine clerical tasks as assigned by management. Establish and maintain effective working relationships with co-workers, managers, and the general public. Handle all customer/visitor enquiries with courtesy and a smile. Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to company procedures. Prepare meeting rooms and service of refreshments. Keep the reception and all common areas and meeting rooms clean and tidy at all times. Understand and make sure clients / visitors always follow security procedures. General housekeeping checks to all floors, tea points (fully stocked) and toilets are conducted to maintain a high level of cleanliness. Order and maintain relevant office supplies for effectiveness of personal duties. Adhere to all company policies and procedures. Conduct yourself, always, professionally and responsibly, promoting a good image for SOC. ESSENTIAL SKILLS, EXPERIENCE & QUALIFICATIONS: Experience in a similar customer service-orientated role is advantageous. Ability to work independently as well as on a team. Exceptional organizational skills with the ability to prioritize work unsupervised, under pressure in a busy environment. Positive customer relationship skills Ability to demonstrate systems monitoring and compliance is necessary. Confident communication and presentation skills. Ability to engage with clients and ask questions with ease. Positive and ‘happy’ attitude. Computer literate and will to learn and show others how to use IT/Telephony is essential. Please note that this role is 5 days per week in the office. 3 days will be at Millharbour Court (E14 9XH), and 2 at Davenport House (E14 9RP).
The Employee will be responsible for managing office operations to ensure efficiency, including overseeing administrative functions like filing, record keeping, and data management. They will coordinate and supervise administrative staff, provide training, assign tasks, and evaluate performance to foster a cohesive team. The role includes developing and implementing office policies, managing budgets, and ensuring compliance with company standards. Additional duties involve scheduling meetings, handling internal and external communications, overseeing office maintenance, and collaborating with HR on tasks such as payroll and benefits administration. The Employee will ensure adherence to health and safety regulations, monitor inventory levels, and support senior management with administrative tasks. Staying updated on industry trends and best practices in office management is essential to enhance operational efficiency and employee satisfaction.
As a Property Manager at The London Tenant, you will be responsible for overseeing the daily operations of our managed properties, ensuring they are maintained to a high standard and that our tenants' needs are met efficiently. You will be the key point of contact for both tenants and landlords, handling everything from lease inquiries to property maintenance. Key Responsibilities: - Oversee day-to-day operations of assigned properties, ensuring all aspects of property management are handled professionally and efficiently. - Maintain tenant relationships, acting as the primary point of contact for tenant queries and ensuring a high level of tenant satisfaction. - Coordinate maintenance and repairs, managing contractors and ensuring any issues are addressed promptly. - Handle leasing inquiries, including scheduling and conducting property viewings with potential tenants. - Ensure legal and regulatory compliance, staying up-to-date with rental laws and ensuring properties meet all safety and regulatory standards. - Register tenant deposits with the appropriate deposit protection schemes, ensuring compliance with legal requirements. - Respond to tenant and landlord emails in a timely and professional manner, addressing any questions or concerns. - Conduct property inspections, ensuring the condition of properties is maintained and addressing any issues that may arise. - Prepare and manage tenancy agreements, renewals, and notices in line with legal guidelines. - Monitor rent payments and handle any arrears or payment discrepancies. Qualifications & Skills: - Previous experience in property management or a related field is highly desirable. - Strong understanding of UK rental regulations and property management practices. - Excellent communication skills, both written and verbal. - Ability to manage multiple tasks effectively, with strong organizational skills. - Proficiency in property management software such as Arthur & Fixflo. - A customer-focused approach with the ability to build and maintain positive relationships. - A proactive attitude and the ability to solve problems quickly and efficiently. Benefits: - Accommodation & Salary - Opportunities for career development and growth within the company - A supportive and collaborative team environment - Flexible working hours and remote working options available If you’re passionate about property management and want to be part of a growing company where you can make a difference, we’d love to hear from you!
Administrative assistant required for charity based in E14 9TS Basic Admin Duties
Office Administrator based in East Dulwich 9.30am - 5.30 pm Monday to Friday office skills required with administrative experience, need to be organised, to be able to send professional emails.
- Full time position - Monday to Friday - Answering calls and emails and logging enquiries - Must be fully able to use Microsoft Outlook and Excel - Excellent written and spoken English